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Added 4 months ago
Développeuse ou développeur en développement et exploitation (DevOps) sénior, Asset Manager / Senior DevOps Developer, Asset Manager
Unity Technologies
Montreal, Quebec
Concevoir, bâtir, exploiter et maintenir les pipelines et l’infrastructure qui déploient l’Asset Manager vers le nuage public de Unity, avec des mises en production fiables, automatisées et…
Added 4 months ago
TC
Senior Software Engineer
Treewalk Consulting Inc.
Remote, Canada
- Full-time
- Remote
…AI in the accounting and finance space. The Senior Software Engineer will be the hands-on architect and builder of the new systems shaping our business - and the technical counterpart to…
Added 4 months ago
D
Staff Software Engineer, Infrastructure
Docker
Remote, Canada
- Full-time
- Remote
8+ years of professional, hands-on, full-time software engineering experience in backend, infrastructure, or platform engineering.
Added 4 months ago
R
Senior Software Engineer
Relay
Remote, Canada
- Full-time
- Remote
…we’re looking for a curious, impact-driven Senior Software Engineer to join our growing team – someone who thrives on taking smart risks, experimenting boldly, and learning from every…
Added 4 months ago
T
Senior Software Engineer, Site Reliability Engineering
Thumbtack
Remote, Canada
- Full-time
- Remote
…capabilities while ensuring scalability, reliability and resiliency of infrastructure and software. You’ll work with engineering teams ranging from product development, developer…
Added 4 months ago
J
Principal Software Engineer - Canada
JobGet
Remote, Canada
- $160,000 to $190,000 CAD / year
- Full-time
- Remote
We are looking for an exceptional and ambitious engineer who enjoys architecting systems, working in an agile start-up development environment, and leveraging AI to redefine engineering…
Added 4 months ago
C
Full-Stack Engineer
Creator
Vancouver, British Columbia
- Full-time
We are looking for an Entry-Level Full-Stack Engineer who is eager to help build the next generation of our platform. In this role, you will be deeply involved across the entire stack -…
Added 1 month ago
R
Senior Software Development Engineer, Authentication
Remitly
Burnaby, BC
- Full-time
…identity platform and own everything around it - the services, infrastructure-as-code, and mobile and web experiences that power OAuth 2.0/OIDC flows, token lifecycle, MFA, passwordless and…
Added 2 months ago
Senior Software Engineer
NexHealth
Toronto, ON
…connecting patients, providers, and developers. We’re building the infrastructure layer for modern healthcare, connecting thousands of fragmented, on-premise, and closed EHR systems into a…
Added 2 months ago
D
Staff Product Engineer
Docebo
Remote, Canada
- $148,100 to $197,500 CAD / year
- Full-time
- Remote
As a Staff Product Engineer at Docebo, you won't just ship features - you will define product direction and solve high-impact, ambiguous technical challenges across our entire ecosystem.…
Added 4 months ago
Principal Platform Engineer - Kubernetes & Cloud Infrastructure
Ombud
Quinte West, Ontario
We're hiring a Principal Platform Engineer to own that foundation. This is a senior individual contributor role with broad architectural authority. You will not have direct reports. You…
Added 4 months ago
T
Senior Software Engineer, Developer Experience
Thumbtack
Remote, Canada
- Full-time
- Remote
Demonstrated experience building developer infrastructure, DevEx, or platform tools that other engineers depend on, from CDE rollouts and internal CLIs to MCP servers and build/CI at 100+…
Added 4 months ago
A
Senior Software Engineer, Client - Demonware - Vancouver, BC
Activision
Vancouver, British Columbia
- Other
As a Senior Software Engineer (Client Code), you will design, implement, and evolve C++ client libraries and tools that power some of the biggest game launches in the world. Partnering…
Added 4 months ago
AB
Senior Software Engineer, Client - Demonware - Vancouver, BC
Activision Blizzard, Inc.
Vancouver, British Columbia
- Full-time
As a Senior Software Engineer (Client Code), you will design, implement, and evolve C++ client libraries and tools that power some of the biggest game launches in the world. Partnering…
Added 2 months ago
Lead Marketing Data & Analytics Engineer
Jetson Home
North Vancouver, BC
…the growth and experimentation team (who'll need experiment infrastructure and LTV models), and our core data engineering team (who own the broader platform you're building on top…
Added 5 months ago
N
Senior Data Engineer
NimbleRx
Toronto, Ontario
- Full-time
As a Senior Data Engineer, you will own Nimble's data platform - the layer that every other team builds on to understand the business, ship product features, and meet our compliance…
Added 4 months ago
Firmware Engineer
Jetson Home
Kitchener, Ontario
An empathetic collaborator. You enjoy working with hardware engineers on bring-up, backend teams on device-to-server communication, field ops on diagnostics, customer support on real-world…
Added 2 months ago
Senior Software Engineer, CMS (Modernization of Registry)
AutoTrader.ca
Toronto, ON
…runtimes, strengthening CI/CD and observability, and adopting Infrastructure as Code - alongside pragmatic AI-assisted development and intelligent…
Added 5 months ago
E
Senior Software Engineer, Builders
EvenUp
Remote, Canada
- Full-time
- Remote
As a Senior Software Engineer on our Builders, you'll be the person EvenUp turns to when something critical breaks for a customer and the clock is ticking. This team reports directly to the…
Added 5 months ago
SS
Senior Software Engineer, Back-End (Remote Canada)
Short Story
Remote, Canada
- Full-time
- Remote
As a Senior Backend Engineer, you’ll design and build the services that power our core workflows, from order processing to logistics and internal operations.
Added 1 month ago
Staff Software Engineer - Growth Platform
Faire
Toronto, ON · Kitchener, ON
We’re hiring a Staff Software Engineer to help lead the technical vision and evolution of Faire’s Growth Platform - the communication systems, targeting capabilities, experimentation…
Added 4 months ago
Développeuse ou développeur côté serveur (backend) Staff - Systèmes d’inférence ML / Staff Backend Engineer, ML Inference Systems
Unity Technologies
Montreal, Quebec
Nous recherchons une ou un développeur côté serveur (backend) Staff pour concevoir, bâtir et exploiter l’infrastructure sur laquelle ces modèles reposent. La personne retenue pour ce rôle…
Added 5 months ago
BS
Member of Technical Staff
Beacon Software
Toronto, Ontario
- Full-time
Interest in modern ML, not necessarily expertise. You do not need to be an ML researcher. You need to be the kind of engineer who can read a paper, build the infrastructure around a model…
Added 5 months ago
P
Principal/Senior Software Engineer
PointClickCare
Mississauga, Ontario
- Full-time
Working knowledge of CI/CD pipelines and infrastructure-as-code practices
Added 5 months ago
NN
Senior Software Engineer
Newrich Network
Remote, Canada
- Full-time
- Remote
We are looking for a Staff Software Engineer who can contribute across the product - building new features, improving existing systems, and helping the team work more efficiently. This is a…

EvenUp

Senior Software Engineer, Builders

Remote, Canada

Remote

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: 5+ years of professional software engineering experience
Posting language: English
Posted: May 25, 2026

Original job description

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

About the Role

As a Senior Software Engineer on our Builders, you'll be the person EvenUp turns to when something critical breaks for a customer and the clock is ticking. This team reports directly to the CPO and operates at the highest priority level in the company - which means you'll have the access, authority, and support to actually fix things, not just patch them.

You'll investigate and resolve high-severity issues across our product, ship targeted fixes under pressure, and then - critically - dig into root causes to make sure the same issue doesn't come back. This role is equal parts detective, surgeon, and architect.

There's no dedicated PM embedded in this squad. You'll be expected to bring strong product instincts to your work - understanding the customer impact of what you're fixing, making smart scope decisions on the fly, and knowing when a "good enough" fix is the right call vs. when the underlying experience needs to change.

What You'll Do

Triage and resolve high-priority customer escalations across our product - diagnosing issues quickly, communicating clearly, and shipping reliable fixes
Own the full lifecycle of an escalation: from initial investigation and customer-facing updates to root cause analysis and long-term remediation
Work cross-functionally with CS, product, and other engineering teams to gather context and coordinate fixes
Identify recurring patterns in escalations and drive systemic improvements - better monitoring, cleaner failure modes, improved error handling
Own the product scope of your fixes: define what a complete resolution looks like, consider the customer experience holistically, and flag when an issue reveals a deeper product gap
Contribute to the team's tooling and processes: runbooks, observability, escalation workflows
Participate in rotating on-call coverage for critical customer issues
Raise the quality bar across the codebase through code review, post-mortems, and direct collaboration with other squads

What We're Looking For

5+ years of professional software engineering experience
Strong debugging and investigative skills - you're energized by a gnarly bug, not intimidated by it
Experience working across a full stack or deeply in a backend system; comfort navigating an unfamiliar codebase quickly
Ability to communicate clearly and calmly under pressure - to engineers, PMs, and customer-facing teams alike
Solid judgment about when to apply a targeted fix vs. address the underlying issue; you understand the trade-offs and communicate them proactively
Experience with observability tools (logs, traces, metrics) and production debugging
Ownership mentality: you follow a problem all the way to resolution, not just to the handoff
Strongly product-minded: you think about the customer experience, not just the code change - and you're comfortable making product calls without a PM telling you what to do

Nice to Have

Experience on reliability, platform, or infrastructure teams
Familiarity with Python, TypeScript, or the modern AI/ML stack
Experience with customer-facing SaaS products, especially in regulated industries
Background in on-call rotations, incident management, or escalation workflows

Why This Role

Most engineers spend their careers working on features. This role is different - you'll develop a rare combination of speed, depth, and judgment that comes from working on the hardest, most time-sensitive problems in the product. You'll have direct visibility with the CPO and meaningful influence on how EvenUp's product gets more reliable over time.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

Choice of medical, dental, and vision insurance plans for you and your family.
Additional insurance coverage options for life, accident, or critical illness.
Flexible paid time off, sick leave, short-term and long-term disability.
10 US observed holidays, and Canadian statutory holidays by province.
A home office stipend.
401(k) for US-based employees and RRSP for Canada-based employees.
Paid parental leave.
A local in-person meet-up program.
Hubs in San Francisco and Toronto.

(Please note the above benefits & perks are for full-time employees)

Notice to Candidates:

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page.

Please note that EvenUp may use AI notetakers and other recording devices in the recruiting process. If you interview with us, with your consent, we may record your conversations and summarize them into notes for internal use. Recording is optional, and declining will not affect your candidacy.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Apply About employer

More about this job

Responsibilities

Triage and resolve high-priority customer escalations and critical product failures. Drive systemic improvements through root cause analysis and enhance product reliability and observability.

Requirements

Requires 5+ years of professional software engineering experience with strong debugging skills across the full stack. Must possess an ownership mentality and the ability to make product-driven decisions under pressure.

Skills

Debugging
Full Stack Development
Backend Systems
Observability Tools
Incident Management
Root Cause Analysis
Product Instincts
Python
TypeScript
AI/ML Stack
SaaS
Production Debugging

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Accident insurance
Critical illness insurance
Flexible paid time off
Sick leave
Short-term disability
Long-term disability
Paid holidays
Home office stipend
401k
RRSP
Paid parental leave
In-person meet-up program
Equity

Visa sponsorship

Not detected in the job text

Keywords

Python
TypeScript
AI/ML
SaaS
Observability
Logs
Traces
Metrics
Incident Management
Root Cause Analysis
Full Stack
Backend
On-call
Post-mortems
Runbooks
Reliability Engineering
Infrastructure
Legal Tech
Vertical SaaS

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