Client Advisor

Description

Every Everluxe bespoke engagement ring is a celebration of life's most beautiful moments. We offer both natural and lab-grown diamonds, each exclusively certified by the world's most respected gemological institutes. Based in Regina and guided by an in-house GIA Diamond Graduate, our pieces reflect love's finest expression - crafted with care and guided by knowledge.

We are looking for a Client Advisor, a trusted representative of our brand.

Key Responsibilities:

• Deliver personalized, high-touch service to clients throughout the entire sales journey. We are a no-pressure environment.
• Build strong, long-term client relationships and maintain client records
• Appear in-store content and assist with social media when required
• Assist with inventory management, product presentation, and merchandising
• Maintain store cleanliness, organization, and adherence to operational standards
• Ensure compliance with all company policies and procedures

The ideal candidate should have the following skills and experience:

• Proven sales and customer service skills
• Not social media shy and comfortable appearing in brand content
• Strong communication skills, both verbal and written
• High level of personal integrity and professional ethics
• Excellent organizational skills and attention to detail
• Positive attitude and a collaborative team spirit
• Self-motivated and able to work independently when required
• Comfortable working with computers and retail software systems
• Ability to perform basic math for transactions and inventory

While prior jewellery experience is not essential, we're dedicated to training individuals who bring professionalism, enthusiasm, and a client-first mindset.