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Added 3 mins ago
GC
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Added 17 mins ago
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E
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- Internship
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Added 17 mins ago
TJ
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- Internship
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AC
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Added 1 hour ago
Quality Control Manager
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Canada
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Added 1 hour ago
IW
Plan Manager
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…Best Diversity Employers, aiming to innovate the industry and support Canadians in achieving their financial…
Added 1 hour ago
IW
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Added 1 hour ago
IW
Senior Specialist Software Engineering
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ON · Ontario, Canada
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Maintains technical documentation and knowledge assets (e.g., code documentation, runbooks) to support operability
Added 1 hour ago
IW
Senior Specialist Software Engineering
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evertz.io

Field Service Engineer

Burlington, ON, Canada

Salary Range: $40,000 to $48,000 per year base salary*, based on experience · Internship

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Job details

Pay: Salary Range: $40,000 to $48,000 per year base salary*, based on experience
Job type: Internship
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Department: Technical Support Location: Burlington, ON, Canada

As the first and often the most frequent point of contact for our clients, you will have the greatest opportunity to influence the client's perception of Evertz. This position is a challenging mix that combines technical know-how and customer service skills both in-house and when traveling to our customer’s production studios and distribution facilities.

You will be challenged with configuring, commissioning, and systematically trouble shooting Ethernet/IP networks for the latest advancements in broadcast networks and video processing equipment.

Responsibilities

Engage in implementation, documentation and deployment on the build out of both small and large scale IP Networks supporting broadcast infrastructures
Respond and provide technical direction to customers regarding operational issues, firmware upgrades and general maintenance
Assess the customer’s application, troubleshoot and diagnose issues through research and/or re-creation to determine the root cause
Recommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear and professional manner
Maintain a communication link between customer service and other departments by partnering to resolve customer issues and communicating customer feedback to aid in design changes including customer “feature requests” to product managers
Support the development of product communications by generating or authoring customer guides and provide the technical writing group with information including Pinouts, FAQ, Application notes, Best Practices and customer product or system configuration and product integration with other manufacturer’s products
Install product(s) or systems at customer sites and delivering training to customers in-house or abroad
(RFC 2328), PIM, QOS, RIP, Sflow, SNMP, STP/RSTP/MST (IEEE 802.1d), VARP/VRRP, VLAN (IEEE 802.1q), VRF

Qualifications

Unparalleled desire to help the customer and deliver service excellence
Education in Computer Networking or related recent practical experience
Electrical, Electronic, or Computer Electronic Technician or engineering education or related recent practical experience
A strong comfort level with Linux is highly desired
Some Network trouble shooting experience
Knowledge of IP Networking Protocols (IGMPv2/v3, RIP, BGP, OSPF, EIGRP)
Knowledge of Internet network technologies (DNS, Firewall, SSH, HTTP)
Must have a valid Ontario driver’s license

What We Offer

Employer funded benefits program
Competitive total compensation package
Work-Life Balance
Employee assistance plan
Employee Discount Platform
Career Progression
Casual Work Environment
Social Events and Sports Teams
Onsite Counsellor

Location: Burlington, Ontario

Hours: 40 hours, Monday - Friday

Vacancy: This is an existing position

Salary Range: $40,000 to $48,000 per year base salary*, based on experience

Additional Compensation: Road bonus, per-diem, on-call pay and over-time

About Evertz Microsystems (TSX: ET)

Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets) worldwide. Trusted by major broadcast facilities, telcos, and satellite providers on every continent, we're known for end-to-end innovation that sets the industry standard.

Canadian-headquartered with offices around the world, Evertz has 2,000+ employees and has been recognized as one of Canada's 50 Best Managed Companies - a testament to our commitment to excellence and global impact.

Join a team where your work shapes the future of broadcast and new media industries.

Evertz is committed to equal opportunity employment. Accommodations are available throughout the recruitment process for applicants with disabilities - please notify HR when scheduling your interview.

Artificial intelligence (AI) technology may be used in our recruitment process to assist with resume screening and interview note-taking. All hiring decisions are made by our team without AI involvement.

Apply Now Back to Careers

Apply on LinkedIn About employer

More about this job

Responsibilities

Configure, commission, document, and troubleshoot IP networks and broadcast video systems, including at customer production and distribution facilities. Diagnose customer issues, recommend solutions, provide technical guidance and training, and coordinate feedback and product documentation with internal teams.

Requirements

Candidates should have education or recent practical experience in computer networking, electrical or electronic technology, or a related field, along with some network troubleshooting experience. Linux familiarity, knowledge of IP networking and internet technologies, a strong customer-service orientation, and a valid Ontario driver’s license are required or desired.

Skills

Customer Service
IP Networking
Network Configuration
Network Commissioning
Network Troubleshooting
Linux
Root Cause Analysis
Technical Support
Firmware Upgrades
Technical Writing
Customer Training
Broadcast Technology
Problem Solving
Communication

Benefits

Employer-Funded Benefits Program
Work-Life Balance
Employee Assistance Plan
Employee Discount Platform
Career Progression
Casual Work Environment
Social Events and Sports Teams
Onsite Counsellor

Visa sponsorship

Not detected in the job text

Keywords

Broadcast Networks
Video Processing Equipment
Ethernet
IP Networks
Linux
IGMPv2/v3
RIP
BGP
OSPF
EIGRP
DNS
Firewall
SSH
HTTP
RFC 2328
PIM
QoS
SFlow
SNMP
STP/RSTP/MST
IEEE 802.1d
VARP/VRRP
VLAN
IEEE 802.1q
VRF
Firmware Upgrades
Network Troubleshooting
Technical Support
Customer Training
Broadcast Media Production and Distribution

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