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Added 4 months ago
CM
Software Engineer
Canon Medical Informatics
Waterloo, Ontario
- Full-time
We are looking for a talented Software Engineer to join our team! In this role, you will work collaboratively with a team while taking ownership of complex features. The team’s work is…
Added 4 months ago
V
Lead Software Engineer
Validere
Calgary, Alberta · Toronto, Ontario
- Full-time
Validere is the enterprise intelligence platform for the energy industry. Our all-in-one platform empowers energy companies to make smarter decisions by streamlining operations with…
Added 4 months ago
Senior Full Stack AI Engineer
Ombud
Quinte West, Ontario
We're hiring a senior full-stack engineer to build the next generation of Ombud's agentic AI platform. The work splits across two domains: building the agentic engine itself (LlamaIndex /…
Added 4 months ago
E
MTS 2 Full Stack Engineer
eBay
Remote, Canada
- Full-time
- Remote
The eBay Seller Experience team is looking for a dedicated, creative, and highly experienced Full Stack Engineer to help architect, design, and build scalable, high-performing software for…
Added 4 months ago
E
Staff Full Stack Engineer - MTS 1
eBay
Remote, Canada
- Full-time
- Remote
The eBay Seller Experience team is looking for a dedicated, creative, and highly experienced Staff Full Stack Engineer to help architect, design, and build scalable, high-performing…
Added 4 months ago
PG
Lead Full Stack Developer
Publicis Groupe Holdings B.V
Toronto, Ontario
- Full-time
Saatchi & Saatchi is seeking a Lead Full Stack Developer for an innovative AI platform initiative.You have 8+ years building production software systems and at least a few years leading or…
Added 1 month ago
Staff Software Engineer
Fivetran
Toronto, ON
Fivetran is looking for a Staff Software Engineer to join our Database Connector team. This team builds and operates the core replication technology that powers reliable, scalable data…
Added 4 months ago
D
Data Analyst
Docebo
Remote, Canada
- $54,100 to $72,100 CAD / year
- Full-time
- Remote
…and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we…
Added 4 months ago
S
Principal Site Reliability Engineer
Saviynt
Vancouver, British Columbia
- Full-time
Work on a mission-critical SaaS platform used by global enterprises
Added 4 months ago
B
Software Engineer, Full Stack
Basetwo
Remote, Canada
- Full-time
- Remote
Basetwo provides manufacturing engineers with a low code AI platform that helps them troubleshoot and optimize their production processes to increase efficiency and reduce waste.…
Added 4 months ago
B
Software Engineer, Full Stack
Basetwo
Remote, Canada
- Full-time
- Remote
Basetwo provides manufacturing engineers with a low code AI platform that helps them troubleshoot and optimize their production processes to increase efficiency and reduce waste.…
Added 4 months ago
B
Software Engineer, Full Stack
Basetwo
Remote, Canada
- Full-time
- Remote
Basetwo provides manufacturing engineers with a low code AI platform that helps them troubleshoot and optimize their production processes to increase efficiency and reduce waste.…
Added 5 months ago
EM
evTOC Applications Engineer
Evertz Microsystems Limited
Burlington, ON
- Full-time
Generate and follow-up with defects tracked in a project management database
Added 2 months ago
GT
IBMi Systems Architect
Giant Tiger
Ottawa, ON
- Full-time
Develop a 5 year plan for system, administration, security, and database improvements required to keep the IBMi platform functioning optimally.
Added 4 months ago
GC
Full Stack Engineer
GREIG CITY ACADEMY
Remote, Canada
- Full-time
- Remote
…CITY ACADEMY is on the lookout for a passionate Full Stack Engineer to join our dynamic team. We're a secondary school dedicated to empowering the next generation through innovative…
Added 4 months ago
D
Senior Software Engineer, Integrations
d1g1t
Toronto, Ontario
- Full-time
d1g1t built the industry's first enterprise wealth management platform powered by institutional-grade analytics and risk management tools. Founded and led by veteran fintech engineers…
Added 4 months ago
ENGINEER IV - HYBRID
Green Shield Canada
Toronto, Ontario
We are seeking a highly skilled, motivated, and experienced Software Engineer to join our Engineering team. As a Software Engineer IV in GreenShield Labs, you will have the opportunity to…
Added 4 months ago
EM
Enterprise Support Engineer I
Evertz Microsystems Limited
Burlington, ON
- Full-time
Added 4 months ago
S
Technical Support Engineer
Sentry
Remote, Canada
- $100,000 to $125,000 CAD / year
- Full-time
- Remote
We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with…
Added 5 months ago
Software Development Engineer, RDS Platform
Amazon
Vancouver, British Columbia
We are looking for a highly-skilled, experienced, and motivated software engineer to help us in our endeavour to make AWS the best place to operate relational databases. The RDS Platform…
Added 3 months ago
AI Native Engineer
CookUnity
Toronto, Ontario
…So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year…
Added 4 months ago
GE
Senior Software Engineer
GFL Environmental Inc.
Vaughan, Ontario
- Full-time
Backend Modernization: Rewrite and refactor legacy C# code to .NET 6/8+, implementing cross-platform compatibility and improved performance.
Added 4 months ago
DC
Senior Environmental Professional
Dillon Consulting Limited
Kingston, Ontario
- Full-time
Dillon’s Contaminant Assessment & Management Discipline is seeking a licensed Professional Engineer or Geoscientist to fill an existing vacancy within our multidisciplinary team of…
Added 5 months ago
TA
Senior Software Engineer
Treasure AI
Vancouver, BC
- $132,500 to $171,000 CAD / year
- Full-time
Treasure AI is the agentic experience platform built to acquire, retain, and grow your most valuable customers. Powered by AI, Treasure AI is shaped by human creativity and always-on…
Added 4 months ago
J
Principal Software Engineer - Canada
JobGet
Remote, Canada
- $160,000 to $190,000 CAD / year
- Full-time
- Remote
…Founded in 2019, JobGet began as the only mobile-first hiring platform for everyday workers. Since then, we’ve grown by joining forces with Snagajob, the largest hourly job board in the…

Evertz Microsystems Limited

Enterprise Support Engineer I

Burlington, ON, Canada

Salary Range: $50,000 - $65,000, based on experience. · Full-time

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Job details

Pay: Salary Range: $50,000 - $65,000, based on experience.
Job type: Full-time
Posting language: English
Posted: Jun 11, 2026

Original job description

Evertz is looking for highly technical and self-motivated individuals for a challenging role in enterprise class software/hardware support engineering. If you are looking to learn and grow with the latest and greatest technologies in the Media and Entertainment (M+E) industry and build strong customer communications skills, this position is for you!

While working with Evertz Enterprise Support group you will be supporting major M+E customers globally. The opportunities to learn and grow within the industry are limitless. Our products use a broad range of leading-edge technologies that are highly relevant in both the IT and Media Entertainment Industries, amongst others!

You will be working with Evertz’ industry leading in Media Supply Chain and Linear Playout solutions. You will assist customers in maintaining superior system up-time and performance by assisting the with quick, efficient and professional problem solving. You will be integrally involved in both private and public cloud deployments of the Evertz hardware and software technology stack.

Responsibilities:

Respond and provide expert technical direction to customers regarding operational issues, firmware upgrades and general system maintenance
Regularly assess customer applications and trouble-shoot/diagnose issues through research and/or issue replication to determine the root cause
Recommend solutions utilizing various levels of technical language appropriate to the customer in a timely, clear, and professional manner
Maintain a communication link between customer service and other Evertz departments by partnering to resolve customer issues and communicating status/progress to customers.
Aid in design changes and interface with Evertz Product Management team regarding new “feature requests”
Support the development of communications tools by generating or authoring customer guides as well as by providing detailed technical information to technical writing group.

Skills and Abilities:

Good communication and interpersonal skills
Understanding of network technologies (DNS, DHCP, TCP/IP, Firewalls, Switches)
Work experience with Linux (any flavor)
Knowledge of cloud computing environments (AWS) is preferred
Database experience would be an asset
Above average customer service skills
Ability to perform effectively in high pressure situations
Unparalleled desire to help the customer and deliver service excellence
Passion for technology and learning new software and hardware products
Problem-solving ability and ability to react to changing situations
Ability to multi-task in a fast-paced environment

Qualifications:

Degree or diploma in Computer, Electronics or Computer Electronics is an asset.
Must have a valid Ontario driver’s license
Must be eligible for international travel and able to work alone with little or no supervision

What we offer:

Employer funded benefits program
Competitive total compensation package
Work-life balance
Employee Assistance plan
Employee Discount Platform
Career progression. Fast paced environment with opportunity to learn broad range of technical skills
Casual work environment
Social events and sports teams

Location: Burlington, Ontario
Hours: Monday - Friday, 40 hours.
Vacancy: This is an existing position.
Salary Range: $50,000 - $65,000, based on experience.

About Evertz Microsystems (TSX: ET)

Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets) worldwide. Trusted by major broadcast facilities, telcos, and satellite providers on every continent, we're known for end-to-end innovation that sets the industry standard.

Canadian-headquartered with offices around the world, Evertz has 2,000+ employees and has been recognized as one of Canada's 50 Best Managed Companies - a testament to our commitment to excellence and global impact.

Join a team where your work shapes the future of broadcast and new media industries.

Evertz is committed to equal opportunity employment. Accommodations are available throughout the recruitment process for applicants with disabilities - please notify HR when scheduling your interview.

Artificial intelligence (AI) technology may be used in our recruitment process to assist with resume screening and interview note-taking. All hiring decisions are made by our team without AI involvement.

Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

A complete privacy policy can be found at https://evertz.com/contact/privacy/

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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More about this job

Responsibilities

Provide expert technical support and direction to global customers regarding operational issues, firmware upgrades, and system maintenance. Collaborate with product management to suggest feature requests and author technical customer guides.

Requirements

Candidates should have a degree or diploma in Computer or Electronics and a valid Ontario driver's license. Proficiency in Linux, network technologies, and cloud environments like AWS is preferred.

Skills

Network Technologies
DNS
DHCP
TCP/IP
Firewalls
Switches
Linux
AWS
Database Management
Customer Service
Problem Solving
Multi-tasking
Technical Communication
Root Cause Analysis
Cloud Computing
System Maintenance

Benefits

Employer Funded Benefits Program
Work-life Balance
Employee Assistance Plan
Employee Discount Platform
Career Progression

Visa sponsorship

Not detected in the job text

Keywords

Media and Entertainment
Media Supply Chain
Linear Playout
Cloud Deployments
AWS
Linux
TCP/IP
DNS
DHCP
Firewalls
Switches
Database
Enterprise Support
Hardware Support
Software Support
Root Cause Analysis
Firmware Upgrades
Broadcast Technology
IPTV
WebTV

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