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Added 19 mins ago
GO
Bilingual Family Court Conciliation Clinician
Government of Prince Edward Island
Charlottetown, PE
- $84,845 to $104,442 CAD / year
- Full-time
Master’s degree in Social Work, Education, or Psychology with clinical component or a Masters in a related field with Certified Mediation Training; supplemented by extensive experience…
Added 19 mins ago
A
Communication and Marketing Coordinator
ANDRITZ
Pointe-Claire, QC
- Full-time
A University degree in Communications, Marketing, Digital Media, or a related field.
Added 19 mins ago
RC
Industrial Projects Coordinator & Quotations Specialist
Rexel Canada
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
As the Industrial Projects Coordinator & Quotations Specialist based in Winnipeg or Regina, you will own the full project lifecycle - from efficiently quoting new industrial jobs out for…
Added 19 mins ago
RC
Project Coordinator (Temporary Contract-Full Time)
Rexel Canada
Winnipeg, MB
- Full-time
As the Project Coordinator (Temporary Contract-Full Time) based in Winnipeg, you will oversee day-to-day assigned projects providing advice and guidance as required. Reporting to the…
Added 19 mins ago
CM
IT Support Specialist
CASA Mental Health
AB · Edmonton, AB
- Full-time
Post Secondary Diploma in Information Technology, a related field or equivalent experience.
Added 19 mins ago
EC
Project Coordinator
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- Full-time
As a Project Coordinator, you will support the successful delivery of civil engineering and infrastructure projects by working closely with Project Managers, Design Leads, clients, and…
Added 35 mins ago
CR
Director of Finance/Controller - Clinical Research
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Remote, Canada
- Full-time
- Remote
Supervise our Finance and Administration Coordinator and bookkeeping support, and hire as we grow
Added 35 mins ago
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Barrie, ON
- Full-time
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Added 35 mins ago
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Added 35 mins ago
LC
CS Instructor - Adult Mandarin School
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Location Conversion
- Part-time
Reporting to the Program Coordinator, the Instructor is responsible for the delivery and student evaluation of the assigned course as described in the curriculum/course outline. Instructors…
Added 35 mins ago
C
Maintenance and Construction Coordinator
Civeo
AB · Edmonton International Airport, AB
- Full-time
Civeo is looking for a Maintenance and Construction Coordinator to join our team and support Construction and Maintenance operations. This position plays a key role in keeping projects…
Added 49 mins ago
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New Installations & Modernizations Coordinator
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Montreal, QC
- $54,000 to $67,000 CAD / year
- Full-time
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Added 49 mins ago
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Project Coordinator
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- Full-time
…production, coordinating purchasing and material deliveries, managing field documentation, and coordinating crews, subcontractors and…
Added 49 mins ago
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Communications Coordinator / Coordonnateur(trice) des communications
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- Full-time
The SDRCC is seeking a full-time Communications Coordinator to assist with content creation, digital communications, social media, website maintenance, media monitoring, reporting, and…
Added 49 mins ago
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New Installations & Modernizations Coordinator
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Montreal, QC
- Full-time
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Added 49 mins ago
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- Full-time
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Added 1 hour ago
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- Part-time
…collaboration with the Camp Director, Assistant Director, and Wellness Coordinator, with a focus on physical and mental health and…
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Social Worker - Cystic Fibrosis Clinic
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Added 1 hour ago
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Construction Project Specialist
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- Full-time
…a thorough understanding of scope, specification, contract, field activities to support this function and relate documentation…
Added 1 hour ago
Coordinator, HR
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Added 1 hour ago
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Electrical Design Coordinator
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- Full-time
The Electrical Design Coordinator provides technical support during the construction phase, ensuring electrical installations are constructible, code‑compliant, and well-coordinated with…
Added 1 hour ago
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- Temporary
Plans and facilitates staff trainings and meetings in collaboration with the Recreation Programmer and Camp Coordinator team, with a focus on 1:1 staff and leading behaviour management…
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Camp Coordinator
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Plans and facilitates staff trainings and meetings in collaboration with the Recreation Programmer and Camp Coordinator team.

Evertz Microsystems Limited

RMA Coordinator

Burlington, ON, L7L 5Z9, Canada

Salary Range: $40K CAD - $45K CAD · Contract

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Job details

Pay: Salary Range: $40K CAD - $45K CAD
Job type: Contract
Apply by: Jan 31, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

We are seeking a detail-oriented and customer-focused professional to join our team in a key support role. This position is responsible for managing customer return requests initiated by the Service team, ensuring merchandise is returned to Evertz in accordance with established Standard Operating Procedures (SOPs).

The role involves close collaboration with internal departments - including Production, Logistics, Sales, Administration, and Technical Support - to facilitate warranty replacements, coordinate repair unit shipments, and prepare replacement quotes for customers. The ideal candidate thrives in a fast-paced, collaborative environment and is committed to delivering a seamless customer experience.

Responsibilities:

Support general administrative tasks and maintain accurate records that keep the team running smoothly
Evaluation of customer needs and solutions
Issue and process Return Merchandise Authorization numbers (RMAs) for customer hardware returns
Correspond with customers regarding returns, status updates and payments
Act as the go-to contact for customer return requests
Prepare replacement quotes and manage the warranty replacement process end-to-end
Other duties as required

Qualifications:

Post-Secondary Education in related field (Business, Administration) or related experience
Excellent verbal and written communication skills, critical thinking skills, problem-solving ability, time management skills and interpersonal skills
Ability to work in a fast-paced environment
Knowledge of Microsoft Excel, Word, and Outlook
Some customer service experience if preferred

What we Offer:

Employer funded benefits program
Competitive total compensation package
Work-Life Balance
Employee assistance plan
Employee Discount Platform
Career Progression
Casual Work Environment
Social Events and Sports Teams

Date Posted: November 2026
Location: Burlington, Ontario (in-office position)
Hours: Monday - Friday, 40 hours.
Vacancy: This is an existing position.
Salary Range: $40K CAD - $45K CAD

About Us:

Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.

Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.

With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.

Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz!

Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

A complete privacy policy can be found at https://evertz.com/contact/privacy/

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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More about this job

Responsibilities

The RMA Coordinator manages customer return requests and facilitates the warranty replacement process by collaborating with internal departments. They are responsible for issuing RMA numbers, preparing replacement quotes, and maintaining accurate administrative records.

Requirements

Candidates should have post-secondary education in a related field such as Business or Administration. Excellent communication, problem-solving, and time management skills are required, along with proficiency in Microsoft Office applications.

Skills

Customer service
RMA processing
Administrative support
Microsoft Excel
Microsoft Word
Microsoft Outlook
Communication skills
Critical thinking
Problem-solving
Time management
Interpersonal skills
Warranty management
Data entry
Record keeping

Benefits

Employer funded benefits program
Work-Life Balance
Employee assistance plan
Employee Discount Platform
Career Progression
Casual Work Environment
Social Events and Sports Teams

Visa sponsorship

Not detected in the job text

Keywords

RMA
Return Merchandise Authorization
Customer Service
Warranty Replacement
Logistics
Administration
Broadcast Equipment
Microsoft Excel
Microsoft Word
Microsoft Outlook
Technical Support
Production
Sales
Inventory Management
Data Management
Hardware Returns
SOP
Standard Operating Procedures

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