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Added 58 mins ago
IB
e-Commerce Coordinator
Indigo Books & Music
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
The Coordinator, eCommerce supports the day-to-day execution of the on-site experience for assigned categories and campaigns on indigo.ca. Working from priorities set by their group’s…
Added 1 hour ago
BI
Billing Coordinator
Blackstone Industrial Services Inc
Sherwood Park, AB
- Full-time
…America’s leading technical service providers, we excel in field services, parts, repairs, and engineering. Trusted by industries such as heavy oil and refining, petrochemical, power…
Added 1 hour ago
BI
Financial Analyst
Bento Inc.
Richmond Hill, ON
- $55,000 to $65,000 CAD / year
- Full-time
…FP&A team, with primary responsibility for P&L management, sales and profitability analytics, management reporting, forecasting, and financial performance…
Added 1 hour ago
IT
Service Coordinator
Inland Truck & Equipment
Kamloops, BC
- Full-time
Inland Truck & Equipment is an industry leader in the heavy-duty truck and equipment sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your…
Added 1 hour ago
Sales/Account Coordinator, Astral Media Outdoor LP
Bell
Toronto, ON
The Sales Coordinator plays a vital role in supporting the sales team's efficiency and effectiveness. This position provides essential administrative and operational support to ensure the…
Added 1 hour ago
I
e-Commerce Coordinator
Indigo
Toronto, ON
- $50,000 to $55,000 CAD / year
- Full-time
The Coordinator, eCommerce supports the day-to-day execution of the on-site experience for assigned categories and campaigns on indigo.ca. Working from priorities set by their group’s…
Added 2 hours ago
PC
Project Coordinator, Renewables
PRI Consultants
Calgary, AB
- Full-time
…volume and fast moving: many projects at once, tight schedules, field crews on the road, and clients who expect quick…
Added 2 hours ago
PC
Project Coordinator, Renewables
PRI Consultants
Toronto, ON
- Full-time
…volume and fast moving: many projects at once, tight schedules, field crews on the road, and clients who expect quick…
Added 3 hours ago
RC
Industrial Projects Coordinator & Quotations Specialist
Rexel Canada
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
As the Industrial Projects Coordinator & Quotations Specialist based in Winnipeg or Regina, you will own the full project lifecycle - from efficiently quoting new industrial jobs out for…
Added 3 hours ago
RC
Project Coordinator (Temporary Contract-Full Time)
Rexel Canada
Winnipeg, MB
- Full-time
As the Project Coordinator (Temporary Contract-Full Time) based in Winnipeg, you will oversee day-to-day assigned projects providing advice and guidance as required. Reporting to the…
Added 3 hours ago
SG
New Installations & Modernizations Coordinator
Schindler Group
Montreal, QC
- $54,000 to $67,000 CAD / year
- Full-time
The New Installations\Modernization Coordinator is responsible for managing and continuously improving support and coordination services for all New Installation and Modernization projects…
Added 3 hours ago
SG
New Installations & Modernizations Coordinator
Schindler Group
Montreal, QC
- Full-time
The New Installations\Modernization Coordinator is responsible for managing and continuously improving support and coordination services for all New Installation and Modernization projects…
Added 3 hours ago
GN
Procurement Coordinator
Groupe Nordik
Gatineau, QC
- Full-time
The Procurement Coordinator's mission is to maintain and ensure the quality of Groupe Nordik's corporate standards for products, services and procurement, as well as the integrity of…
Added 4 hours ago
P
Project Coordinator, Renewables
Proven
Toronto, ON
- Full-time
…volume and fast moving: many projects at once, tight schedules, field crews on the road, and clients who expect quick…
Added 4 hours ago
P
Project Coordinator, Renewables
Proven
Calgary, AB
- Full-time
…volume and fast moving: many projects at once, tight schedules, field crews on the road, and clients who expect quick…
Added 4 hours ago
GL
Office Coordinator
Groupe Lemur, Inc
Montreal, QC
- Full-time
The Office Coordinator is a dual-purpose role responsible for ensuring operational excellence at the executive level while fueling the company’s growth through full life-cycle recruitment.…
Added 4 hours ago
E
Customer Order Coordinator
EvertzAV
Burlington, ON
- Internship
We are seeking a detail-oriented Order Processing Coordinator to accurately enter and manage orders based on customer purchase orders and internal requests for Production and R&D. This role…
Added 4 hours ago
LS
Sales Development Representative
L Squared Digital
Toronto, ON · North York, ON
- Full-time
We are growing, and we are looking for driven, competitive, and coachable Sales Development Representatives to join our Inside Sales team in North York and help fuel the next stage of that…
Added 4 hours ago
R
Project Coordinator (Temporary Contract-Full Time)
REXEL
Winnipeg, MB
- Full-time
As the Project Coordinator (Temporary Contract-Full Time) based in Winnipeg, you will oversee day-to-day assigned projects providing advice and guidance as required. Reporting to the…
Added 4 hours ago
R
Industrial Projects Coordinator & Quotations Specialist
REXEL
SK · Winnipeg/Regina, MB/SK
- Full-time
As the Industrial Projects Coordinator & Quotations Specialist based in Winnipeg or Regina, you will own the full project lifecycle - from efficiently quoting new industrial jobs out for…
Added 5 hours ago
A
Service Coordinator -St. James Volkswagen
AutoCanada
Winnipeg, MB
- $36,000 to $46,000 CAD / year
- Other
As a Service Coordinator in our bustling dealership, you will be the first point of contact for many of our valued customers, playing a crucial role in delivering exceptional service. You…
Added 5 hours ago
EM
RMA Coordinator
Evertz Microsystems Limited
Burlington, ON
- Contract
The role involves close collaboration with internal departments - including Production, Logistics, Sales, Administration, and Technical Support - to facilitate warranty replacements,…
Added 5 hours ago
EM
Tradeshow Coordinator
Evertz Microsystems Limited
Burlington, ON
- Full-time
Serve as the primary point of contact between internal teams (eg. Sales, Marketing, Logistics, R&D), ensuring clear communication and alignment across departments to organize and execute…
Added 5 hours ago
A
Director of Engineering
Artika
Montreal, QC
- Full-time
Added 5 hours ago
E
Customer Order Coordinator
Evertz
Burlington, ON
- Full-time
We are seeking a detail-oriented Order Processing Coordinator to accurately enter and manage orders based on customer purchase orders and internal requests for Production and R&D. This role…

Evertz Microsystems Limited

RMA Coordinator

Burlington, ON, L7L 5Z9, Canada

Salary Range: $40K CAD - $45K CAD · Contract

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Job details

Pay: Salary Range: $40K CAD - $45K CAD
Job type: Contract
Apply by: Jan 31, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

We are seeking a detail-oriented and customer-focused professional to join our team in a key support role. This position is responsible for managing customer return requests initiated by the Service team, ensuring merchandise is returned to Evertz in accordance with established Standard Operating Procedures (SOPs).

The role involves close collaboration with internal departments - including Production, Logistics, Sales, Administration, and Technical Support - to facilitate warranty replacements, coordinate repair unit shipments, and prepare replacement quotes for customers. The ideal candidate thrives in a fast-paced, collaborative environment and is committed to delivering a seamless customer experience.

Responsibilities:

Support general administrative tasks and maintain accurate records that keep the team running smoothly
Evaluation of customer needs and solutions
Issue and process Return Merchandise Authorization numbers (RMAs) for customer hardware returns
Correspond with customers regarding returns, status updates and payments
Act as the go-to contact for customer return requests
Prepare replacement quotes and manage the warranty replacement process end-to-end
Other duties as required

Qualifications:

Post-Secondary Education in related field (Business, Administration) or related experience
Excellent verbal and written communication skills, critical thinking skills, problem-solving ability, time management skills and interpersonal skills
Ability to work in a fast-paced environment
Knowledge of Microsoft Excel, Word, and Outlook
Some customer service experience if preferred

What we Offer:

Employer funded benefits program
Competitive total compensation package
Work-Life Balance
Employee assistance plan
Employee Discount Platform
Career Progression
Casual Work Environment
Social Events and Sports Teams

Date Posted: November 2026
Location: Burlington, Ontario (in-office position)
Hours: Monday - Friday, 40 hours.
Vacancy: This is an existing position.
Salary Range: $40K CAD - $45K CAD

About Us:

Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.

Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.

With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.

Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz!

Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

A complete privacy policy can be found at https://evertz.com/contact/privacy/

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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More about this job

Responsibilities

The RMA Coordinator manages customer return requests and facilitates the warranty replacement process by collaborating with internal departments. They are responsible for issuing RMA numbers, preparing replacement quotes, and maintaining accurate administrative records.

Requirements

Candidates should have post-secondary education in a related field such as Business or Administration. Excellent communication, problem-solving, and time management skills are required, along with proficiency in Microsoft Office applications.

Skills

Customer service
RMA processing
Administrative support
Microsoft Excel
Microsoft Word
Microsoft Outlook
Communication skills
Critical thinking
Problem-solving
Time management
Interpersonal skills
Warranty management
Data entry
Record keeping

Benefits

Employer funded benefits program
Work-Life Balance
Employee assistance plan
Employee Discount Platform
Career Progression
Casual Work Environment
Social Events and Sports Teams

Visa sponsorship

Not detected in the job text

Keywords

RMA
Return Merchandise Authorization
Customer Service
Warranty Replacement
Logistics
Administration
Broadcast Equipment
Microsoft Excel
Microsoft Word
Microsoft Outlook
Technical Support
Production
Sales
Inventory Management
Data Management
Hardware Returns
SOP
Standard Operating Procedures

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