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Evertz

Customer Order Coordinator

Burlington, ON, Canada

Salary Range: $40K CAD - $45K CAD · Full-time

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Job details

Pay: Salary Range: $40K CAD - $45K CAD
Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

We are seeking a detail-oriented Order Processing Coordinator to accurately enter and manage orders based on customer purchase orders and internal requests for Production and R&D. This role involves close collaboration with the Production team to monitor ship dates and address any delays.

The successful candidate will communicate order status clearly and promptly to internal departments, sales representatives, project managers, and customers, ensuring transparency and efficient coordination throughout the order fulfillment process.

Responsibilities:

Create internal sales order within custom billing system
Organize delivery details such as, system customization notes, ship date, mode of transport, and payment terms
Provide customers and sales team with delivery updates such as, order revision requirements and transit rescheduling

Qualifications:

College Education in related field (Business, Administration) or related experience
Superior organizational and time management skills
Excellent verbal and written communication skills, and problem-solving ability
Knowledge of Microsoft Excel, Word, and Outlook

What we offer:

Employer funded benefits program
Competitive total compensation package
Work-life balance
Employee Assistance plan
Employee Discount Platform
Career progression
Casual work environment
Social events and sports teams

Date Posted: November 2026

Location: Burlington, Ontario (in-office position)

Hours: Monday - Friday, 40 hours.

Vacancy: This is an existing position.

Salary Range: $40K CAD - $45K CAD

About Evertz Microsystems (TSX: ET)

Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets) worldwide. Trusted by major broadcast facilities, telcos, and satellite providers on every continent, we're known for end-to-end innovation that sets the industry standard.

Canadian-headquartered with offices around the world, Evertz has 2,000+ employees and has been recognized as one of Canada's 50 Best Managed Companies - a testament to our commitment to excellence and global impact.

Join a team where your work shapes the future of broadcast and new media industries.

Evertz is committed to equal opportunity employment. Accommodations are available throughout the recruitment process for applicants with disabilities - please notify HR when scheduling your interview.

Artificial intelligence (AI) technology may be used in our recruitment process to assist with resume screening and interview note-taking. All hiring decisions are made by our team without AI involvement.

Thank you for considering a career with Evertz!

Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

A complete privacy policy can be found at https://evertz.com/contact/privacy/

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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More about this job

Responsibilities

Create internal sales orders and organize delivery details, including customization notes, ship dates, transportation methods, and payment terms. Coordinate with Production and communicate order status, revisions, delays, and transit changes to customers, sales representatives, project managers, and internal departments.

Requirements

A college education in a related field such as Business or Administration, or equivalent related experience, is requested. Candidates should have strong organizational and time-management skills, excellent verbal and written communication, problem-solving ability, and knowledge of Microsoft Excel, Word, and Outlook.

Skills

Order Processing
Order Management
Sales Order Creation
Delivery Coordination
Ship Date Monitoring
Customer Communication
Internal Communication
Written Communication
Verbal Communication
Organization
Time Management
Problem-Solving
Microsoft Excel
Microsoft Word
Microsoft Outlook

Benefits

Employer-Funded Benefits Program
Work-Life Balance
Employee Assistance Plan
Employee Discount Platform
Career Progression
Casual Work Environment
Social Events
Sports Teams

Visa sponsorship

Not detected in the job text

Keywords

Order Processing
Order Management
Customer Purchase Orders
Internal Requests
Production
Research and Development
Internal Sales Orders
Billing System
Delivery Coordination
System Customization
Ship Dates
Transportation
Payment Terms
Order Revisions
Transit Rescheduling
Customer Updates
Sales Representatives
Project Managers
Microsoft Excel
Microsoft Word
Microsoft Outlook
Broadcast Technology
Hardware
Software
Order Fulfillment

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