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Evertz

IT Desktop Support

Burlington, ON, Canada

Salary Range (Based on relevant Experience): $48,000 to $52,000 per year. · Full-time

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Job details

Pay: Salary Range (Based on relevant Experience): $48,000 to $52,000 per year.
Job type: Full-time
Apply by: Dec 5, 2026
Experience: Minimum Experience: 2-4 years
Working hours: 40 hours per week
Posting language: English
Posted: Nov 5, 2026

Original job description

We are seeking an IT Support Specialist to provide exceptional technical support for end-user computing environments across Windows, Linux and macOS platforms. The successful candidate will be a versatile IT professional able to support a broad range of desktop, networking, and infrastructure technologies, with a focus on problem solving and superior customer satisfaction. They will have excellent interpersonal skills and be willing to work as part of a small yet hard working team. The office location is based in Burlington, Ontario

Responsibilities include:

Maintain and action general Helpdesk queues for IT Support
Windows, Linux and macOS administration, support and troubleshooting
Provision, deploy, upgrade, and manage end-user computing devices
Support user account administration, authentication, and endpoint security technologies
Monitor and maintain endpoint patching, antivirus, encryption, and backup solutions
Assist with Microsoft 365 applications, collaboration tools, and end-user productivity solutions
Document technical issues, resolutions, and standard operating procedures
IP Networking (TCP/IP, Subnetting, VLAN, DNS, DHCP)
Monitor and maintain wireless access points
Monitor and maintain network printers, scanners, and other shared office technologies
Troubleshoot hardware and software problems
Contribute to IT projects, technology deployments, office moves, and continuous improvement initiatives

Qualifications:

Post-Secondary graduate in Computer Science or Information Systems
Minimum Experience: 2-4 years
Experience with Microsoft Office Suites/Office 365 (Word, Excel, PowerPoint and Outlook)

What we Offer:

Employer funded benefits program
Competitive total compensation package
Work-Life Balance
Employee assistance plan
Employee Discount Platform
Career Progression
Casual Work Environment
Social Events and Sports Teams
Onsite Counsellor

Location: Burlington, Ontario (in-office)

Hours: Monday to Friday, 40 hours per week

Vacancy: This is an existing position

Salary Range (Based on relevant Experience): $48,000 to $52,000 per year.

About Evertz Microsystems (TSX: ET):

Evertz is a global leader in broadcast technology, delivering cutting-edge hardware and software solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets) worldwide. Trusted by major broadcast facilities, telcos, and satellite providers on every continent, we're known for end-to-end innovation that sets the industry standard.

Canadian-headquartered with offices around the world, Evertz has 2,000+ employees and has been recognized as one of Canada's 50 Best Managed Companies - a testament to our commitment to excellence and global impact.

Join a team where your work shapes the future of broadcast and new media industries.

Evertz is committed to equal opportunity employment. Accommodations are available throughout the recruitment process for applicants with disabilities - please notify HR when scheduling your interview.

Artificial intelligence (AI) technology may be used in our recruitment process to assist with resume screening and interview note-taking. All hiring decisions are made by our team without AI involvement.

Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

A complete privacy policy can be found at https://evertz.com/contact/privacy/

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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More about this job

Responsibilities

Provide helpdesk and technical support for end-user devices and environments across Windows, Linux, and macOS, including device deployment, account administration, security, and troubleshooting. Maintain office networking and shared technologies, document issues and procedures, and contribute to IT projects and continuous improvement.

Requirements

A post-secondary graduate in Computer Science or Information Systems is required, along with 2–4 years of experience. Candidates should have experience with Microsoft Office and Office 365 applications, including Word, Excel, PowerPoint, and Outlook.

Skills

Helpdesk Support
Windows Administration
Linux Administration
macOS Support
Desktop Troubleshooting
Device Provisioning and Deployment
User Account Administration
Authentication
Endpoint Security
Endpoint Patching
Antivirus
Encryption
Backup Solutions
Microsoft 365
IP Networking
TCP/IP

Benefits

Employer-Funded Benefits Program
Work-Life Balance
Employee Assistance Plan
Employee Discount Platform
Career Progression
Casual Work Environment
Social Events and Sports Teams
Onsite Counsellor

Visa sponsorship

Not detected in the job text

Keywords

Helpdesk
Windows
Linux
macOS
Microsoft 365
Microsoft Office
Word
Excel
PowerPoint
Outlook
TCP/IP
Subnetting
VLAN
DNS
DHCP
Wireless Access Points
Network Printers
Scanners
Endpoint Security
Antivirus
Encryption
Backup Solutions
Authentication
Device Provisioning
Hardware Troubleshooting
Software Troubleshooting
Collaboration Tools
End-User Computing
Broadcast Technology
IT Projects

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