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Added 51 mins ago
Engineering Product Coordinator
Hydra Dyne Technology Inc.
Ingersoll, ON
Full-time
Be an experienced and highly organized Engineering Project Coordinator to support the successful launch of new and revised products into manufacturing.
Added 1 hour ago
Medical Technologist Cytogenetics P2A
Provincial Health Services Authority
Vancouver, BC
Full-time
…Maintains clean and safe working area 13. Notifies Team Lead or Technical Coordinator of any equipment malfunction, patient safety learning occurrence or non-conformance to standard…
Added 1 hour ago
Coordonnateur Des Opérations MRO/ MRO Operations Coordinator
Aston Carter
Dorval, QC
Full-time
Job Title: MRO Operations Coordinator Job Description
Added 1 hour ago
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
Full-time
We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.
Added 2 hours ago
Technical Coordinator
Webuild S.p.A.
Toronto, ON
Webuild is seeking a Technical Coordinator who will be responsible for coordinating all engineering activities required to support bid preparation and project development within the…
Added 4 hours ago
Airworthiness Coordinator
Actalent
Fort Erie, ON
Contract
…intersection of design, regulation, and safety within a highly technical aerospace…
Added 6 hours ago
Coordonnateur Avion / Aircraft Coordinator (Quart fin de semaine)
Airbus Aircraft
Montreal, QC
Full-time
Your role as a coordinator will be to coordinate the preparation, tracking, and communication of technical plans, resolve blockers, and ensure adherence to the schedule, while providing…
Added 7 hours ago
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…to the Tremplin Manager and the Principal Investigator, the Coordinator will contribute to the coordination, facilitation, evaluation, and continuous improvement of Tremplin activities in…
Added 8 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Solid technical skills experience using MS Office (Outlook, Excel, Power BI and Word)
Added 10 hours ago
Better at Home Program Coordinator
Smithers Community Services Association
Smithers, BC
Part-time
The Better at Home Coordinator is responsible for the delivery of the Better at Home program. The coordinator will develop and operate the program, including recruiting, screening, training…
Added 11 hours ago
Sales Coordinator – Project Sales (Real Estate)
AXIS Real Estate Solutions Inc.
Surrey, BC
Contract
Axis Real Estate Solutions is recruiting a Sales Coordinator to support our growing project sales team in the Fraser Valley. This role is well suited to a highly organized professional who…
Added 11 hours ago
Assets Coordinator - Facilities Services (Terrace)
Coast Mountain College
Terrace, BC
Full-time
Coast Mountain College (CMTN), Terrace campus, invites applications for a full-time regular Assets Coordinator commencing September 28, 2026. Evening and weekend work may be required as…
Added 12 hours ago
Project Engineering Coordinator
AtkinsRéalis
Mississauga, ON
Full-time
In the role of Project Engineering Coordinator, you will support the Tooling Project Manager by coordinating engineering and tooling activities, tracking technical deliverables, maintaining…
Added 13 hours ago
Finance & Administrative Coordinator
Simon Fraser University
Burnaby, BC
Full-time
The Finance & Administrative Coordinator plays a key role in supporting the School’s academic and research operations. The position manages day‑to‑day financial administration, oversees…
Added 13 hours ago
QAQC Project Coordinator
Thyssen Mining
ON
Full-time
Thyssen Mining is seeking a QA/QC Project Coordinator to support and coordinate Quality Assurance and Quality Control activities throughout the project lifecycle. This role works closely…
Added 13 hours ago
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
Full-time
We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.
Added 13 hours ago
Projects Documentation Coordinator
Envent
Calgary, AB
Full-time
The Project Documentation Coordinator owns the administration of project documents for Envent’s Canadian projects. The role keeps document registers, approval records, transmittals, and…
Added 13 hours ago
Bilingual Facilities Services Coordinator (English/French)
BGIS
Ottawa, ON
Full-time
We're looking for a Bilingual Facilities Services Coordinator (English/French) who brings a passion for customer service, strong communication skills, and a solutions-focused mindset. As…
Added 13 hours ago
Service Coordinator, Technical Services HVAC
BGIS
Ottawa, ON
Full-time
The Service Coordinator provides centralized administrative and operational support to technical service operations, with a primary focus on service estimating, quoting, repair…
Added 14 hours ago
Battalion Chief of Logistics and Professional Standards
The Excelsior Fire District
Chief Mountain, AB
Full-time
Serves as the logistics coordinator for the Excelsior Fire District under the direction of the Fire Chief, administering and delivering the district’s SCBA, quartermaster and PPE, medical…
Added 14 hours ago
Scheduling Coordinator
Fire Protection Inc (Edmonton)
AB · Edmonton, AB
Full-time
…seeking a Service Schedular that is motivated, with a strong technical and administrative focus to coordinate compliance preventive maintenance and repairs for our clients while meeting the…
Added 14 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Solid technical skills experience using MS Office (Outlook, Excel, Power BI and Word)
Added 14 hours ago
Truck and Transport Apprentice, Fleet Maintenance
GFL Environmental Inc.
Emerald Park, SK
Full-time
Communicate effectively with Shop Foreman, Lead Hand and Parts Coordinator.
Added 14 hours ago
Billing & Client Support Coordinator
McGovern Hurley LLP
Toronto, ON · North York, ON
$45,000 to $60,000 CAD / year
Full-time
…uphold the highest standards of quality, accountability, and technical excellence. We’re proud to rank among Canada’s top 10 firms serving publicly listed entities, completing more than 140…
Added 15 hours ago
Pharmacy Assistant Manager - RPT
Safeway Canada
Saskatoon, SK
Full-time
Ensures prescription safety prioritizing technical functions to Pharmacy Registered Technicians and Assistants as required

Evertz

RMA Coordinator

Burlington, ON, Canada

Pay: Salary Range: $40K CAD - $45K CAD
Job type: Contract
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Apply About employer

Applications open in a new tab.

Original job description

We are seeking a detail-oriented and customer-focused professional to join our team in a key support role. This position is responsible for managing customer return requests initiated by the Service team, ensuring merchandise is returned to Evertz in accordance with established Standard Operating Procedures (SOPs).

The role involves close collaboration with internal departments - including Production, Logistics, Sales, Administration, and Technical Support - to facilitate warranty replacements, coordinate repair unit shipments, and prepare replacement quotes for customers. The ideal candidate thrives in a fast-paced, collaborative environment and is committed to delivering a seamless customer experience.

Responsibilities:

Support general administrative tasks and maintain accurate records that keep the team running smoothly
Evaluation of customer needs and solutions
Issue and process Return Merchandise Authorization numbers (RMAs) for customer hardware returns
Correspond with customers regarding returns, status updates and payments
Act as the go-to contact for customer return requests
Prepare replacement quotes and manage the warranty replacement process end-to-end
Other duties as required

Qualifications:

Post-Secondary Education in related field (Business, Administration) or related experience
Excellent verbal and written communication skills, critical thinking skills, problem-solving ability, time management skills and interpersonal skills
Ability to work in a fast-paced environment
Knowledge of Microsoft Excel, Word, and Outlook
Some customer service experience if preferred

What we Offer:

Employer funded benefits program
Competitive total compensation package
Work-Life Balance
Employee assistance plan
Employee Discount Platform
Career Progression
Casual Work Environment
Social Events and Sports Teams

Date Posted: September 30, 2026

Location: Burlington, Ontario (in-office position)

Hours: Monday - Friday, 40 hours.

Vacancy: This is an existing position.

Salary Range: $40K CAD - $45K CAD

About Us:

Evertz Microsystems (TSX:ET) is a leading global manufacturer of broadcast equipment and solutions that deliver content to television sets, on-demand services, WebTV, IPTV, and mobile devices (like phones and tablets). Evertz has expertise in delivering complete end-to-end broadcast solutions for all aspects of broadcast production including content creation, content distribution and content delivery.

Considered as an innovator by their customers, Evertz delivers cutting edge solutions that are unmatched in the industry in both hardware and software. Evertz delivers products and solutions that can be found in major broadcast facilities on every continent. Evertz’ customer base also includes telcos, satellite, cable TV, and IPTV providers.

With over 2,000 employees, that include hardware and software engineers, Evertz is one of the leaders in the broadcast industry. Evertz has a global presence with offices located in: Canada, United States, United Kingdom, Germany, United Arab Emirates, India, Hong Kong, China, Singapore, and Australia. Evertz was named one of Canada’s 50 Best Managed Companies, which recognizes excellence in Canadian-owned and Canadian-managed companies. Canada’s 50 Best Managed Companies identifies Canadian corporate success through companies focused on their core vision, creating stakeholder value and excelling in the global economy.

Evertz makes certain there is an equal employment opportunity for all employees and applicants for employment, including persons with disabilities. In compliance with AODA, Evertz will strive to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Evertz!

Please note, this email address will only respond to requests regarding privacy concerns. This inbox will not respond to job applications, resumes, or questions regarding an application. When you apply to a job on this site, the personal data contained in your application will be collected by Evertz Microsystems Ltd (“Controller”), which is located at 5292 John Lucas Drive, Burlington, Ontario, Canada and can be contacted by emailing privacy@evertz.com. Controller’s data protection officer is Nadiera Toolsieram, who can be contacted at privacy@evertz.com. Your personal data will be processed for the purposes of managing Controller’s and its' subsidiaries' and affiliates' recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

A complete privacy policy can be found at https://evertz.com/contact/privacy/

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

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More about this job

Responsibilities

Manage customer hardware return requests, issue and process RMAs, communicate return status and payment information, and maintain accurate records. Coordinate warranty replacements, repair shipments, and replacement quotes while collaborating with internal departments to provide a seamless customer experience.

Requirements

Post-secondary education in business or administration, or related experience, is requested. Candidates should have strong communication, critical-thinking, problem-solving, time-management, and interpersonal skills, be comfortable in a fast-paced environment, and know Microsoft Excel, Word, and Outlook; customer service experience is preferred.

Skills

Customer Service
Written Communication
Verbal Communication
Critical Thinking
Problem-Solving
Time Management
Interpersonal Skills
Recordkeeping
Return Merchandise Authorization Processing
Quote Preparation
Microsoft Excel
Microsoft Word
Microsoft Outlook
Cross-Functional Collaboration

Benefits

Employer-Funded Benefits Program
Work-Life Balance
Employee Assistance Plan
Employee Discount Platform
Career Progression
Casual Work Environment
Social Events
Sports Teams

Visa sponsorship

Not detected in the job text

Keywords

Customer Returns
Return Merchandise Authorization
RMA
Hardware Returns
Warranty Replacements
Repair Shipments
Replacement Quotes
Customer Service
Customer Communication
Administrative Support
Recordkeeping
Standard Operating Procedures
Production
Logistics
Sales
Technical Support
Microsoft Excel
Microsoft Word
Microsoft Outlook
Problem-Solving
Critical Thinking
Time Management
Cross-Functional Collaboration
Broadcast Equipment
Broadcast Solutions

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