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Added 2 months ago
I
Senior Mechanical Designer
Introba
Victoria, BC
- Full-time
Working collaboratively with a diverse team of individuals to develop innovative and sustainable energy systems, and high-performance buildings. Within a dynamic design team, the Senior…
Added 2 months ago
WI
Senior Metallurgist
WSP in Canada
Timmins, ON
- Full-time
Build the Future with Us – This is your chance to be part of a team that’s shaping the world’s infrastructure, energy systems, and communities. In this role, you’ll apply your metallurgy…
Added 2 months ago
WI
Senior Metallurgist
WSP in Canada
Toronto, ON
- Full-time
Build the Future with Us – This is your chance to be part of a team that’s shaping the world’s infrastructure, energy systems, and communities. In this role, you’ll apply your metallurgy…
Added 1 month ago
CE
Senior Project Engineer
Cenovus Energy
Lloydminster, SK
- Full-time
Reporting to the Project Engineering Manager, the Senior Project Engineer / Technologist role is an opportunity to lead meaningful project work within the midstream business. You will…
Added 1 month ago
Solutions Engineer
Evismart
Vancouver, BC
We're hiring a Senior Solutions Engineer to own onboarding for these complex, multi-module accounts. This person ensures that EviSmart is scoped and configured correctly against each…
Added 1 month ago
SD
Data Scientist
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
We are seeking a Senior Data Scientist to analyze complex
Added 2 months ago
Digital Engineer
Alstom
Saint-Bruno, QC
Progress towards senior roles in system integration or project management
Added 1 month ago
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Project Engineer Lead
Globotech
Kincardine, ON
- $80,000 to $110,000 CAD / year
Work in conjunction with Customer, Senior Engineer, Consulting Engineers, Pre-Construction and Contract Managers to prepare an accurate design proposal or schedule
Added 1 month ago
CA
Electrical Design Engineer (Intermediate - Senior)
Cybertech Automation Inc
Edmonton, AB
- Full-time
Cybertech Automation designs and implements Industrial Control Systems and Industrial Software for clients spanning multiple industries. By providing an Automation focused workforce (EI&C)…
Added 1 month ago
KA
*HIRING BONUS* Licensed Aircraft Maintenance Engineer- Mechanics
KF Aerospace
ON
- $38.03 to $45.65 CAD / hour
- Full-time
…skilled individuals. Our passion for our craft fuels every project we…
Added 1 month ago
KA
*HIRING BONUS* Licensed Aircraft Maintenance Engineer- Avionics
KF Aerospace
ON
- $38.03 to $45.65 CAD / hour
- Full-time
…highly skilled workforce. Our passion for our craft fuels every project we…
Added 1 month ago
Senior/Staff Engineer, Pharmaceutical Delivery
AbCellera
Vancouver, BC
We are looking for a Senior/Staff Engineer, Pharmaceutical Delivery to become a key technical driver for device development across our combination product programs, including pre-filled…
Added 1 month ago
Design Service Manager - Fire & Life Safety
Jensen Hughes
Mississauga, ON · Ottawa, ON
…This role combines technical leadership, people management, project oversight, and business development responsibilities. The successful candidate will manage a team of approximately 5-10…
Added 2 months ago
Senior Electrical Engineer (Permanent)
Babcock
Victoria, BC
Waterfront Engineering Senior Electrical Engineer (Permanent)
Added 1 month ago
Electrical Engineer - Senior
Hatch
Calgary, AB
Join our Project Delivery Group (PDG), a dynamic team of professionals passionately committed to world-class project delivery across the globe. With expertise in sustainable studies, asset…
Added 2 months ago
SI
Senior Engineer, Automation and Control
Saputo Inc.
Montreal, QC · Saint-Laurent, QC
- Full-time
Saputo Dairy Products Canada is seeking a Senior Engineer, Automation and Control to support industrial projects across its Canadian manufacturing facilities.
Added 2 months ago
A
Senior Project Engineer (Minerals & Metals) - Toronto
Ausenco
Burlington, ON
- Full-time
We are seeking an experienced Senior Project Engineer with a strong background in the mining and metals industry to join our project delivery team. The successful candidate will play a key…
Added 2 months ago
BC
Technician/Designer, Electrical Apparatus - Substation and Power Plant
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
Actively participate in computer-assisted design of 2D and 3D plans and in drafting specifications and details based on guidelines from a senior engineer or technician
Added 1 month ago
Principal Fire Protection Engineer
Westinghouse Electric Company, LLC
Kitchener, ON
As a Principal Fire Protection Specialist you will provide senior technical leadership and subject‑matter expertise in fire protection engineering to support the design, evaluation, and…
Added 1 month ago
Senior Water Resources Engineer
ExxonMobil
Edmonton, AB
…infrastructure, ensuring effective integration with existing systems. The scope is primarily mid‑ to long‑range (1 to 15 year) planning, supporting the ongoing development and resilience of…
Added 2 months ago
TR
Senior Infrastructure Engineer (Toronto)
The Redesign Group
Toronto, ON
- $120,000 to $160,000 CAD / year
The Senior Infrastructure Engineer is responsible for designing and leading the delivery of customer infrastructure solutions within the professional services organization. This role…
Added 1 month ago
I
Sr. Staff Developer, Architecture
iQmetrix
Regina, SK
- Full-time
We are hiring a Principal Engineer, Architecture. This is a senior individual contributor role for someone who is still happiest with their hands on the keyboard, and who thinks in systems…
Added 2 months ago
BC
Technician/Designer, Industrial Electrical Engineering
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
Actively participate in computer-assisted design of 2D and 3D plans and in drafting specifications and details based on guidelines from a senior engineer or technician
Added 3 months ago
T(
Staff Data Engineer
Tilt (f.k.a. Delphia)
Remote, Canada
- $210,000 to $270,000 USD / year
- Full-time
- Remote
…creators can author, remix, and publish strategies. We're a small, senior team (from BlackRock, Bloomberg, BGI, and Quant Funds) backed by Portage Ventures, Lerer Hippeau, Cumberland…
Added 2 months ago
CL
Mechanical Engineer
CBCL Limited
Fredericton, NB
- Full-time
CBCL is seeking an Intermediate or Senior Mechanical Engineer to join our Industrial Engineering team based in Fredericton, NB!

Evismart

Solutions Engineer

Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Sep 1, 2026

Original job description

About the Role

EviSmart helps dental labs run their case workflow through three modules - Downloader, QC, and Case Entry. More and more customers are signing up for multiple modules at once, which makes onboarding more complex: each lab runs its own Lab Management System (LMS) and workflow, and our product needs to be mapped correctly to how they actually work.

We're hiring a Senior Solutions Engineer to own onboarding for these complex, multi-module accounts. This person ensures that EviSmart is scoped and configured correctly against each customer's LMS and workflow from the very first sales conversation through go-live - so onboarding is smooth, on time, and no signed customer is lost along the way.

Key Responsibilities

Map our product to the customer's LMS and workflow during the sales process, so what gets sold matches what can actually be delivered.
Assist Sales with scoping complex, multi-module deals - identifying LMS setup, workflow steps, and requirements that will affect onboarding before the contract is signed.
Support demos for complex accounts, tailoring them to how the customer's LMS and lab actually operate.
Be the liaison between Sales and Product - when a customer's LMS or workflow doesn't fit how EviSmart works today, own that conversation and drive it to a resolution.
Work with Customer Success to improve the onboarding process and keep customers satisfied throughout.
Own and lead onboarding calls for complex, multi-module accounts, ending each call with a clear next step.
Ensure every onboarding is completed within the timeline promised to the customer.
Track onboarding status accurately in HubSpot so leadership always knows where each account stands.

Requirements

Must-Have

5+ years in a Solutions Engineer, Implementation, or Technical Onboarding role at a B2B SaaS company.
Experience mapping a product to a customer's existing systems/workflow (LMS, practice management software, or similar) during sales and onboarding.
Comfortable leading onboarding calls independently, including with frustrated or uncertain customers.
Strong cross-functional communication - able to translate customer needs to Product and Product constraints back to customers.
Organized, with good CRM/documentation habits.

KPIs & Success Metrics

100% retention of signed customers through onboarding - no signed customer is lost before go-live.
Onboarding cycle time: reduce average time from signup to go-live from ~52 days to a target of 25 days.
On-time go-live rate: 80% of accounts go live on the date promised at kickoff.
Scope accuracy: 75% of onboardings completed with no scope change.

30/60/90 Day Plan

This role starts as an individual contributor. Successful completion of the 90-day plan below makes the person eligible to be considered for Team Lead as the team grows.

Days 1–30: Learn

Complete onboarding on EviSmart's product (Downloader, QC, Case Entry) and shadow current onboarding calls.
Learn the most common Lab Management Systems and workflows our customers use.
Review the last 6 months of onboarding tickets in HubSpot to understand where accounts typically stall.
Shadow Sales on at least 2 complex, multi-module scoping calls.

Days 31–60: Contribute

Independently scope and support at least 1 complex, multi-module deal alongside Sales.
Own at least 2 onboarding accounts end-to-end, from kickoff through go-live.
Start identifying and documenting recurring LMS/workflow mapping gaps for Product.
Begin contributing to the onboarding playbook based on early account learnings.

Days 61–90: Own

Independently own onboarding for all assigned complex, multi-module accounts.
Hit or trend toward the core KPIs (on-time go-live, scope accuracy, retention, CSAT) on owned accounts.
Deliver at least one process or playbook improvement adopted by the broader onboarding team.
Present a 90-day review of owned accounts, including cycle time, retention, and lessons learned, to the manager.

Path to Team Lead

Successful completion of the 90-day plan - hitting KPI targets, demonstrating ownership of complex accounts, and contributing to team process - qualifies the individual to be considered for Team Lead, taking on mentoring of newer Solutions Engineers and a greater voice in onboarding strategy. This is an opportunity to be evaluated, not a guaranteed promotion.

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More about this job

Responsibilities

The Senior Solutions Engineer will own the onboarding process for complex, multi-module accounts by mapping product configurations to customer workflows. They will act as a liaison between Sales and Product to ensure accurate scoping and timely go-live for all new customers.

Requirements

Candidates must have 5+ years of experience in a Solutions Engineer or technical implementation role within a B2B SaaS environment. Strong skills in system mapping, cross-functional communication, and CRM documentation are required.

Skills

Solutions Engineering
Implementation
Technical Onboarding
B2B SaaS
Workflow Mapping
CRM
HubSpot
Cross-functional Communication
Project Management
Customer Success
Product Liaison
Technical Scoping
Documentation
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Solutions Engineer
B2B SaaS
Onboarding
Implementation
Workflow Mapping
LMS
Lab Management System
HubSpot
CRM
Technical Scoping
Customer Success
Product Management
Go-live
Process Improvement
Playbook Development
KPI Tracking
Cross-functional Collaboration

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