Closed listing
Customer Service Representative
- Greater Montreal Metropolitan Area, QC, Canada
$50,000 to $60,000 CAD / year · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- $50,000 to $60,000 CAD / year
- Job type
- Full-time
- Closing date
- Experience
- ✔ 2+ years of customer service, order entry, or customer support experience
- Posting language
- English
- Posted
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Original job description
Archived listing. The details below describe a past opening.
📦Customer Service Coordinator
📍 Location: Montreal, QC
🏢 Industry: Wholesale/Manufacturing
💼 Type: Full-time | Monday–Friday | On-site
💰 Salary: $50,000–$60,000 + Benefits
If you enjoy working in a fast-paced environment, love staying organized, and thrive when juggling multiple priorities, we'd love to meet you.
Responsibilities
- Process customer orders from entry to completion
- Respond to customer inquiries via phone and email
- Coordinate shipments and delivery schedules
- Resolve order discrepancies, returns, and shipping issues
- Maintain accurate customer and order records
- Work closely with sales, warehouse, logistics, and operations teams
- Provide administrative support and assist with reporting
- Deliver exceptional customer service while ensuring orders are completed accurately and on time
Qualifications
✔ 2+ years of customer service, order entry, or customer support experience
✔ Excellent communication and problem-solving skills
✔ Strong organizational and multitasking abilities
✔ High attention to detail
✔ Proficiency with Microsoft Office
✔ Experience with ERP systems is an asset
Nice to Have
- Experience in wholesale, manufacturing, distribution, apparel, consumer goods, or similar industries
- Familiarity with ERP systems such as SAP, Microsoft Dynamics, Momentis, or similar
More about this job
Responsibilities
The role involves processing customer orders from entry to completion and coordinating shipments and delivery schedules. It also requires resolving order discrepancies and maintaining accurate customer records while collaborating with internal teams.
Requirements
Candidates need at least 2 years of experience in customer service or order entry and proficiency with Microsoft Office. Experience with ERP systems and a background in wholesale or manufacturing is considered an asset.
Skills
- Customer Service
- Order Entry
- Problem Solving
- Organization
- Multitasking
- Attention To Detail
- Microsoft Office
- ERP Systems
- Shipment Coordination
- Administrative Support
Benefits
- Benefits
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Administrative
- Logistics
- Manufacturing
- Sales
Keywords
- Wholesale
- Manufacturing
- ERP
- SAP
- Microsoft Dynamics
- Momentis
- Order Processing
- Logistics
- Distribution
- Apparel
- Consumer Goods
- Customer Support
- Administrative Support