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Added 8 hours ago
KH
Bilingual Coordinator, Outreach & Partnerships
Kids Help Phone
Toronto, ON
- $46,700 to $49,000 CAD / year
- Full-time
Full-Time, Permanent, Hybrid working 2-3 days per week
Added 8 hours ago
BB
Part-Time Merchandiser
Bloomstar Bouquet
Laval, QC
- Part-time
The Merchandiser contributes to the success of Bloomstar by providing exceptional customer service at partner stores. This includes merchandising products, freshness rotation; display set…
Added 8 hours ago
BB
Seasonal Merchandiser
Bloomstar Bouquet
Candiac, QC
- Temporary
The Merchandiser contributes to the success of Bloomstar by providing exceptional customer service at partner stores. This includes merchandising products, freshness rotation; display set…
Added 9 hours ago
PD
Contents Handler
Paul Davis Restoration of the National Capital Region, VA
Sudbury, ON
- Full-time
Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on living our Vision, Mission, and…
Added 9 hours ago
AC
NATIONAL ACCOUNT MANAGER- ON PREMISE
Asahi Canada
Toronto, ON
- $87,840 to $109,800 CAD / year
- Full-time
The National Account Sales Manager is responsible for developing and executing national customer strategies that drive volume, distribution, rate of sale, and brand equity across Canada's…
Added 9 hours ago
N
Sales Director / Business Development Manager – IT Staffing & Technology Services
nugget.ai
Toronto, ON
- Contract
Employment Type: Contract-to-Hire or Full-Time
Added 9 hours ago
SB
Account Manager (Walmart)- Special Project
Scandinavian Building Services
Barrie, ON
- Contract
…and operated business in Edmonton Alberta in 1956 to offering full service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core…
Added 9 hours ago
HB
Assistant Store Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Calgary, AB
- Other
HUGO BOSS Canada, Inc. | Calgary | Canada | Full-time | P2
Added 9 hours ago
PR
Director, Property Management
Performance Recruitment
Toronto, ON
- $160,000 to $180,000 CAD / year
- Full-time
Permanent, full-time position, fully on-site in downtown Toronto (no remote work);
Added 9 hours ago
SM
Account manager
Sani Marc
Winnipeg, MB
- Full-time
…high-quality products, innovative technologies, and personalized service in the field of hygiene and cleaning. We operate across a wide range of sectors and environments, providing…
Added 9 hours ago
P
Cloud Security Engineer
Paymentus
Richmond Hill, ON
- Full-time
…support the Paymentus SaaS platform. This role reports to the Manager of Security Engineering and works closely with Engineering, Cloud Infrastructure, DevOps, Platform Engineering,…
Added 10 hours ago
NA
Client Manager, In-Person Service, Personal Lines
NFP, an Aon company (Canada)
Timmins, ON
- Full-time
Provide exceptional day-to-day customer service to clients while handling the client file activities to maintain retention targets
Added 10 hours ago
'
Forward Deployment Engineer Lead- Commercial
''
Toronto, ON
- Full-time
- Other
…about creating exceptional work experiences - together. With a customer-first mindset, we make doing business with McCain…
Added 10 hours ago
Store Manager Edmonton South - Cabela's
EssilorLuxottica Group
AB · Edmonton, AB
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 10 hours ago
1
Office Manager - Wharncliffe Family Dental
123Dentist
London, ON
- $60,000 to $70,000 CAD / year
- Full-time
The team at Wharncliffe Family Dental located in London, ON are looking for a passionate, hard-working Office Manager on a full-time basis.
Added 11 hours ago
NB
Associate Advice Center Manager
National Bank of Canada
Valleyfield, PE
- Full-time
As an Associate Advice Centre Manager, you’ll manage your Advice Centre and play a strategic role by guiding your team and helping each member achieve their objectives. With an approach…
Added 11 hours ago
GI
Millwork Engineer / CNC Programmer
Giffin Interior
Engineer, BC
- Full-time
Giffin Interior has been exceeding expectations by taking pride in what we do since 1980. We provide outstanding customer service, superior custom architectural woodwork, and other…
Added 11 hours ago
J
Onboarding Engineer
Jobgether
Canada
- Full-time
Partner with the Onboarding Manager to coordinate the full onboarding lifecycle, from kickoff through go-live and handoff to Customer Success.
Added 11 hours ago
RB
Relationship Manager Commercial Banking - Intern
Royal Bank of Canada
Burlington, ON
- Full-time
Added 11 hours ago
RB
Vice President, Financing Specialists
Royal Bank of Canada
Ottawa, ON
- Full-time
Leverage full RBC capabilities including branches, alternate delivery channels and service partners to achieve RBC’s business goals
Added 11 hours ago
GD
Senior Project Engineer - Systems Engineer
General Dynamics Missions System International
Ottawa, ON
- Full-time
Excellent customer service in order to support client groups and key business decision making
Added 11 hours ago
Auto Sales Advisor - Chrysler Jeep Dodge
The Jim Pattison Auto Group
Surrey, BC
…who bring a strong work ethic, enthusiasm, and a passion for customer…
Added 11 hours ago
Auto Sales Advisor - Volvo Cars Surrey
The Jim Pattison Auto Group
Surrey, BC
Schedule: This is a full-time, permanent position of 40 hours per week. The regular schedule may vary based on dealership needs and may include weekends.
Added 11 hours ago
Junior Service Advisor - Subaru on Regent
The Jim Pattison Auto Group
Winnipeg, MB
The Jim Pattison Auto Group is seeking a Junior Service Advisor to serve as the first point of contact in the Service Department at our Subaru on Regent dealership. In this role, you will…
Added 11 hours ago
Car Jockey - Subaru Victoria
The Jim Pattison Auto Group
Victoria, BC
You will take pride in delivering outstanding service, paying close attention to detail, and ensuring every customer interaction reflects our commitment to excellence. This position is an…

Evo

Specialist, Product & Process

Burnaby, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Experience: Minimum of 2-4 years of relevant experience in operations, product management, and consulting.
Posting language: English
Posted: Oct 14, 2026

Original job description

Be part of the evolution of car sharing built for British Columbians. Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explore BC and get from here to there with room for their friends and their gear.

BCAA has been recognized for the last five years as a Top Employer. Joining Evo means joining one of the most trusted organizations in BC. If you want to make a difference and shape the future of BC’s car sharing economy, join our Evo team.

Snag this opportunity as a Specialist, Product and Process with our Evo Car Share Team. 

As a Specialist, Product and Process, you will support the Senior Manager, Product and Process to navigate day to day issues, engage and deliver in projects, and investigate on the development of EVO’s products and services. Being a key member of the product department, you bring an enthusiastic and innovative mindset, which will support business objectives towards growth and expansion alongside.

Who You Are

Exceptional creative thinking and communication skills with a natural ability to establish effective working relationships across all levels of stakeholders. 
You’re dedicated to providing an exceptional customer service experience. 
You can mentor and inspire others to create an engaging work environment and deliver exceptional member experiences.
You love learning about the evolution of the car sharing space in BC and continuously seek out areas to implement improvements.
You can translate complex data and metrics and share your insights.
A fast-paced environment with complex projects, changing priorities and competing deadlines is no problem for you.
You’re a problem solver. Organized yet flexible, you thrive in a workplace where things may change in an instant. 
You’re able to quickly learn and master operational platforms, CRM systems, and business tools, serving as a subject matter expert and key resource for software-related questions, issues, and process improvements across Evo.

Once here, you will:  

Foster an engaging work environment by promoting motivation, trust, and integrity, while championing change management and ensuring workplace safety and security.
Collaborate with Evo Team members and stakeholders to achieve business objectives, participate in team building activities, and contribute to training, onboarding, and staff development initiatives.
Execute responsibilities and decisions with a member-centric approach, actively seeking opportunities to go the extra mile, and leading troubleshooting efforts for all Evo services to ensure exceptional customer satisfaction.
Track and prioritize production issues, coordinating communication and identifying escalations.
Coordinate and execute marketing campaigns, administrative activities, and business configurations supporting Evo products and services, including campaign setup, product configuration updates, operational processes, and related business initiatives.
Collaborate with the BCAA Mobility Tech team and external vendors to support technical projects, system enhancements, issue resolution, testing activities, and ongoing platform improvements.
Analyze market competitors, identify new business needs, and propose enhancements to increase departmental efficiencies, while assisting in streamlining workload and automating processes to improve overall productivity alongside.
Collaborate in defining Business Requirements, creating user stories, and leading User Acceptance Testing (UAT) and product testing under the guidance of the Senior Manager, Product & Process.
Develop Policy and Procedure tools, conduct general training on car sharing applications, and plan training sessions for system updates, ensuring alignment with team members' needs.
Contribute to the creation of Standard Operating Procedures (SOPs) and training materials, analyze interdepartmental processes for improvement, and represent the Senior Manager, Product and Process in meetings and projects when required.

What You Bring

Minimum of 2-4 years of relevant experience in operations, product management, and consulting.
University Degree in a relevant field (e.g. Business Administration, Product Management, Computer Science).
Clean BC Driver License Class 7 or better.
Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
A keen eye for detail and demonstrated abilities working in a fast-paced technical environment.
Cohesive team player and team builder with the ability to cultivate trust, lead through reliability and accountability, and drive outcomes with a strong sense of urgency as both a teammate and project partner.
Strong attention to detail, with the ability to translate business needs into clear, concise, and comprehensive requirements while considering all aspects of the product, user experience, and operational impact.
Ability to analyze and interpret complex data, perform basic SQL queries, and provide technical support across business systems, file formats, and operational tools.
Experience in the shared mobility industry is considered an asset.

The salary range for this position is $85,801.08 to $107,251.32 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 9%, with the opportunity to earn up to 15%.

Shape your future with us. We’ve got you covered.

Every day, our team members get to make a difference in the lives of British Columbians, our BCAA Members and their communities. Having that kind of impact is exciting, positive, and contagious.
At Evo Car Share, we pride ourselves on empowering our team members to do great work. We enthusiastically support all learning and growth opportunities.
Career advancement and personal development programs are available to help you reach your full potential, no matter what that means to you.
You’ll receive a wellness account and Flexfits Benefits Program to meet your unique lifestyle needs and a health care spending account to keep your body, mind and soul thriving.
You’ll receive a competitive rewards package that includes salary, performance bonus programs, pension plan as well as other perks and programs to help build your personal wealth.
You’ll become a BCAA member, with access to the great deals and discounts that go along with it.
We’re named one of Canada’s Top Employers for 5 years in a row with a constant focus on how to create a better workplace for all our team members.
And…time flies when you’re having fun at Evo!

We’re always looking for amazing people like you. Apply today.

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

Apply About employer

More about this job

Responsibilities

Support the Senior Manager, Product and Process by coordinating product and operational initiatives, troubleshooting service issues, managing campaigns and configurations, and collaborating with technology teams and vendors on system improvements. Analyze business needs and processes, define requirements, lead testing, and develop procedures and training materials to improve efficiency and member experience.

Requirements

Requires 2–4 years of relevant experience in operations, product management, or consulting, a university degree in a relevant field, and a clean Class 7 or better BC driver’s license. Candidates should have strong communication and analytical skills, proficiency in Microsoft Office, basic SQL ability, and experience translating business needs into requirements; shared mobility experience is an asset.

Skills

Product Management
Operations
Process Improvement
Project Coordination
Business Requirements
User Stories
User Acceptance Testing
Data Analysis
Basic SQL
Technical Support
Customer Service
Stakeholder Communication
Change Management
Training and Onboarding
Microsoft Office
Standard Operating Procedures

Benefits

Performance Bonus
Pension Plan
Wellness Account
Flexible Benefits Program
Health Care Spending Account
Learning and Development Opportunities
Career Advancement Programs
BCAA Membership Discounts

Visa sponsorship

Not detected in the job text

Keywords

Evo Car Share
Shared Mobility
Product Management
Operations
Process Improvement
Business Requirements
User Stories
User Acceptance Testing
Product Testing
SQL
Microsoft Office
Word
Excel
PowerPoint
Outlook
CRM Systems
Operational Platforms
Business Configuration
Marketing Campaigns
System Enhancements
Technical Support
Data Analysis
Standard Operating Procedures
Training Materials
Change Management
Vendor Collaboration
Customer Service
Class 7 Driver's License

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