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Added 59 mins ago
AH
Director, CDO, Allied Health & Rehabilitation
Alberta Health Services
Mannville, AB
- Full-time
…services for Central, Calgary, SW, SE Corridors in Alberta. This program focuses on strong performance and comprehensive integration and coordination of activities with a strategic client…
Added 59 mins ago
AH
Director - Continuing Care Homes
Alberta Health Services
Red Deer, AB
- Full-time
The Director, Clinical Delivery & Operations (Continuing Care Homes, Central Corridor) applies business, change management, process improvement and project management expertise to identify…
Added 59 mins ago
AH
Director - Continuing Care Homes
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
The Director, Clinical Delivery & Operations (Continuing Care Homes, Calgary Corridor) applies business, change management, process improvement and project management expertise to identify…
Added 59 mins ago
AH
Director, CDO (Palliative and End of Life Care)
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…and end of life care services for the Calgary Corridor. This program focuses on strong performance and service excellence delivery to help people who are diagnosed with a progressive…
Added 59 mins ago
AH
Director, CDO (Short Stay Specialized Units and Programs)
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…delivery of Clinical Delivery and Operations within Alberta. This program focuses on strong performance and comprehensive integration and coordination of activities with a strategic client…
Added 59 mins ago
AH
Director - Continuing Care Homes
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
The Director, Clinical Delivery & Operations (Continuing Care Homes, NW&NE Corridors) applies business, change management, process improvement and project management expertise to identify…
Added 2 hours ago
R
Project/Program Portfolio Manager (Real Estate Projects) (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
Reporting to the Value Management Delivery Office (VMDO), the Project/Program Portfolio Manager (Real Estate Projects) plays a pivotal matrix leadership role. Operating without direct…
Added 2 hours ago
E
Specialist, Product & Process
Evo
Burnaby, BC
- Full-time
…CRM systems, and business tools, serving as a subject matter expert and key resource for software-related questions, issues, and process improvements across…
Added 2 hours ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…activities in Knowledge Translation/Mobilization, Research Management and Faculty Track, Networking, and central consortium programming. Approximately half of the role will be dedicated to…
Added 2 hours ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 2 hours ago
R|
Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Clinical Practice Assessment Unit
Added 2 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Excellent project management, problem solving and analytical skills
Added 2 hours ago
D
Senior Legal Counsel, Commercial (Technology), Office of the General Counsel
Deloitte
Toronto, ON
- Full-time
As the Senior Legal Counsel, Commercial (Technology) you will serve as a subject matter expert for technology engagements, leading, structuring, drafting and negotiating complex technology…
Added 2 hours ago
OH
Advisor, Oncology Nursing Program
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
The Oncology Nursing Program is situated within the Cancer Clinical Programs Portfolio and is closely aligned with the Symptom Management and Experience and Engagement Programs to support…
Added 2 hours ago
A
Manager, Mechanical Engineering - GTA
Ausenco
Burlington, ON
- Full-time
…environments. Delivering innovative, value-add consulting, project delivery, asset operations and maintenance solutions is what we do. From 22 offices in 9 countries, with projects in over…
Added 2 hours ago
MA
Manager of Energy & Sustainability
Mount Allison University
Sackville, NB
- Full-time
…performed under the general direction of the Director, Facilities Management and involves responsibility for planning, analysis, coordination, and problem-solving related to energy and…
Added 2 hours ago
G
Senior Software Engineer
Gogo
Ottawa, ON
- Full-time
Estimate design and feature-development work, track project stories and tasks, report status, and deliver work on schedule
Added 2 hours ago
O
Client Success Services Program Manager
OpenText
Waterloo, ON
- Full-time
You will combine Client Success Management, CS Operations, Project/Program Management, data, and AI to help evolve and scale the Client Success organization. You will be Client-obsessed,…
Added 2 hours ago
LR
Learning Coordinator
Leap Recruitment Partners
Markham, ON
- Contract
Minimum 3+ years in coordination, project management or related roles
Added 2 hours ago
S
Digital Multichannel UX Designer (12-Month Contract)
Sobeys
Dartmouth, NS
- Contract
Strong project management and collaboration skills to support multiple teams and deadlines.
Added 2 hours ago
MU
Senior Project Manager - Environmental - Infrastructure Planning and Management
MacEwan University
AB · Edmonton, AB
- Full-time
A thorough understanding of project and program management principles, methods and techniques;
Added 2 hours ago
K
Electrical Design Supervisor
Komatsu
Sudbury, ON · Lively, ON
- $120,000 to $145,000 CAD / year
- Full-time
Partner with project management and engineering leadership to deliver high-quality solutions on schedule and within budget.
Added 2 hours ago
HT
Manager, Internal Controls
Husky Technologies
Bolton, ON
- Full-time
Excellent project management, problem solving and analytical skills
Added 2 hours ago
D&
Onboarding & Training Specialist
Dye & Durham Corporation
Toronto, ON
- Full-time
…long-term client retention. Acting as a product subject matter expert (SME), this role partners closely with Product, Sales, Customer Support, and other key stakeholders to deliver…
Added 3 hours ago
S
Center Supervisor - Sudbury- Term
Serco
Sudbury, ON · Greater Sudbury, ON
- Full-time
Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to MTO Standards, Code of Conduct and Ethics, Serco Management System, PDR’s, etc.

Evo

Specialist, Product & Process

Burnaby, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 13, 2026
Experience: Minimum of 2-4 years of relevant experience in operations, product management, and consulting.
Posting language: English
Posted: Oct 14, 2026

Original job description

Be part of the evolution of car sharing built for British Columbians. Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explore BC and get from here to there with room for their friends and their gear.

BCAA has been recognized for the last five years as a Top Employer. Joining Evo means joining one of the most trusted organizations in BC. If you want to make a difference and shape the future of BC’s car sharing economy, join our Evo team.

Snag this opportunity as a Specialist, Product and Process with our Evo Car Share Team. 

As a Specialist, Product and Process, you will support the Senior Manager, Product and Process to navigate day to day issues, engage and deliver in projects, and investigate on the development of EVO’s products and services. Being a key member of the product department, you bring an enthusiastic and innovative mindset, which will support business objectives towards growth and expansion alongside.

Who You Are

Exceptional creative thinking and communication skills with a natural ability to establish effective working relationships across all levels of stakeholders. 
You’re dedicated to providing an exceptional customer service experience. 
You can mentor and inspire others to create an engaging work environment and deliver exceptional member experiences.
You love learning about the evolution of the car sharing space in BC and continuously seek out areas to implement improvements.
You can translate complex data and metrics and share your insights.
A fast-paced environment with complex projects, changing priorities and competing deadlines is no problem for you.
You’re a problem solver. Organized yet flexible, you thrive in a workplace where things may change in an instant. 
You’re able to quickly learn and master operational platforms, CRM systems, and business tools, serving as a subject matter expert and key resource for software-related questions, issues, and process improvements across Evo.

Once here, you will:  

Foster an engaging work environment by promoting motivation, trust, and integrity, while championing change management and ensuring workplace safety and security.
Collaborate with Evo Team members and stakeholders to achieve business objectives, participate in team building activities, and contribute to training, onboarding, and staff development initiatives.
Execute responsibilities and decisions with a member-centric approach, actively seeking opportunities to go the extra mile, and leading troubleshooting efforts for all Evo services to ensure exceptional customer satisfaction.
Track and prioritize production issues, coordinating communication and identifying escalations.
Coordinate and execute marketing campaigns, administrative activities, and business configurations supporting Evo products and services, including campaign setup, product configuration updates, operational processes, and related business initiatives.
Collaborate with the BCAA Mobility Tech team and external vendors to support technical projects, system enhancements, issue resolution, testing activities, and ongoing platform improvements.
Analyze market competitors, identify new business needs, and propose enhancements to increase departmental efficiencies, while assisting in streamlining workload and automating processes to improve overall productivity alongside.
Collaborate in defining Business Requirements, creating user stories, and leading User Acceptance Testing (UAT) and product testing under the guidance of the Senior Manager, Product & Process.
Develop Policy and Procedure tools, conduct general training on car sharing applications, and plan training sessions for system updates, ensuring alignment with team members' needs.
Contribute to the creation of Standard Operating Procedures (SOPs) and training materials, analyze interdepartmental processes for improvement, and represent the Senior Manager, Product and Process in meetings and projects when required.

What You Bring

Minimum of 2-4 years of relevant experience in operations, product management, and consulting.
University Degree in a relevant field (e.g. Business Administration, Product Management, Computer Science).
Clean BC Driver License Class 7 or better.
Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
A keen eye for detail and demonstrated abilities working in a fast-paced technical environment.
Cohesive team player and team builder with the ability to cultivate trust, lead through reliability and accountability, and drive outcomes with a strong sense of urgency as both a teammate and project partner.
Strong attention to detail, with the ability to translate business needs into clear, concise, and comprehensive requirements while considering all aspects of the product, user experience, and operational impact.
Ability to analyze and interpret complex data, perform basic SQL queries, and provide technical support across business systems, file formats, and operational tools.
Experience in the shared mobility industry is considered an asset.

The salary range for this position is $85,801.08 to $107,251.32 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 9%, with the opportunity to earn up to 15%.

Shape your future with us. We’ve got you covered.

Every day, our team members get to make a difference in the lives of British Columbians, our BCAA Members and their communities. Having that kind of impact is exciting, positive, and contagious.
At Evo Car Share, we pride ourselves on empowering our team members to do great work. We enthusiastically support all learning and growth opportunities.
Career advancement and personal development programs are available to help you reach your full potential, no matter what that means to you.
You’ll receive a wellness account and Flexfits Benefits Program to meet your unique lifestyle needs and a health care spending account to keep your body, mind and soul thriving.
You’ll receive a competitive rewards package that includes salary, performance bonus programs, pension plan as well as other perks and programs to help build your personal wealth.
You’ll become a BCAA member, with access to the great deals and discounts that go along with it.
We’re named one of Canada’s Top Employers for 5 years in a row with a constant focus on how to create a better workplace for all our team members.
And…time flies when you’re having fun at Evo!

We’re always looking for amazing people like you. Apply today.

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

Support the Senior Manager, Product and Process by coordinating product and operational initiatives, troubleshooting service issues, managing campaigns and configurations, and collaborating with technology teams and vendors on system improvements. Analyze business needs and processes, define requirements, lead testing, and develop procedures and training materials to improve efficiency and member experience.

Requirements

Requires 2–4 years of relevant experience in operations, product management, or consulting, a university degree in a relevant field, and a clean Class 7 or better BC driver’s license. Candidates should have strong communication and analytical skills, proficiency in Microsoft Office, basic SQL ability, and experience translating business needs into requirements; shared mobility experience is an asset.

Skills

Product Management
Operations
Process Improvement
Project Coordination
Business Requirements
User Stories
User Acceptance Testing
Data Analysis
Basic SQL
Technical Support
Customer Service
Stakeholder Communication
Change Management
Training and Onboarding
Microsoft Office
Standard Operating Procedures

Benefits

Performance Bonus
Pension Plan
Wellness Account
Flexible Benefits Program
Health Care Spending Account
Learning and Development Opportunities
Career Advancement Programs
BCAA Membership Discounts

Visa sponsorship

Not detected in the job text

Keywords

Evo Car Share
Shared Mobility
Product Management
Operations
Process Improvement
Business Requirements
User Stories
User Acceptance Testing
Product Testing
SQL
Microsoft Office
Word
Excel
PowerPoint
Outlook
CRM Systems
Operational Platforms
Business Configuration
Marketing Campaigns
System Enhancements
Technical Support
Data Analysis
Standard Operating Procedures
Training Materials
Change Management
Vendor Collaboration
Customer Service
Class 7 Driver's License

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