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Added 3 hours ago
G
General Manager in Training
Groundworks
Burlington, ON
- Full-time
Groundworks, North America's leading and fastest-growing foundation repair and water management specialist, is growing and we’re looking for leaders who want more than a title - they want…
Added 3 hours ago
LC
Beauty Specialist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vancouver, BC
- Part-time
…nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and…
Added 4 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
…nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and…
Added 7 hours ago
Senior Trade Compliance Specialist
CCM Hockey
Montreal, QC
CCM Hockey is looking for a Senior Trade Compliance Specialist to run our global trade compliance program day to day and continuously improve it. You'll report directly to the Director,…
Added 7 hours ago
Senior Specialist Labour Relations
Canada Post - Postes Canada
Ottawa, ON
The Senior Specialist Labour Relations is responsible for leading all Labour Relations activities within their assigned area of responsibility while providing specialist advice and guidance…
Added 9 hours ago
OG
Community Specialist
Okanagan Game Developers' Association
Kelowna, BC
- Volunteer
…designers, to artists and narrative creators, OGDA brings together people working on boardgames, digital games, and tabletop games. The association aims to foster collaboration, skill…
Added 14 hours ago
TL
Seasonal Brick Specialist- Polo Park Winnipeg
the LEGO Group
Central Saanich, BC · Retail Store Polo Park
- Part-time
Join the LEGO® Brand Retail team as a Seasonal “Brick Specialist” and provide inspirational guest experiences in an interactive and vibrant store environment. We are looking for energetic,…
Added 15 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Vernon, BC
- Part-time
…nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and…
Added 16 hours ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Alexis Whitecourt 232, AB
- Part-time
…nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and…
Added 16 hours ago
BT
Senior Manager Level 3
Baker Tilly Canada
Owen Sound, ON
- Full-time
…strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with…
Added 17 hours ago
TB
Accounts Payable Specialist
The Boulevard Club
Toronto, ON
- Full-time
Are you a detail-oriented accounting professional who enjoys working with numbers, systems, and people? Do you thrive in an organized, deadline-driven environment where accuracy and…
Added 17 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
…nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and…
Added 18 hours ago
TC
Health and Safety Specialist
Toromont Cat
Pointe-Claire, QC · Concord, ON
- Full-time
Toromont Cat is seeking a Health and Safety Specialist to join our team in Toronto or Pointe Claire. The Health and Safety Specialist will play a key role in elevating and continuously…
Added 19 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Antigonish, NS
- Part-time
…nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and…
Added 19 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
…nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and…
Added 21 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
ON
- Part-time
…nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and…
Added 21 hours ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
ON
- Full-time
…nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and…
Added 22 hours ago
SD
Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Fergus, ON
- Part-time
…nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and…
Added 22 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Fergus, ON
- Part-time
…nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and…
Added 23 hours ago
T
Elevated Support Senior Specialist
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Toronto, ON · TPCA Toronto
- $23.43 CAD / hour
- Full-time
Advertised as: Elevated Support Senior Specialist
Added 1 day ago
W
HSE Specialist
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AB · Edmonton, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 1 day ago
Legal Counsel - FinTech
Ebury
Toronto, ON
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an…
Added 1 day ago
SD
Beauty Specialist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Dartmouth, NS
- Full-time
…nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and…
Added 1 day ago
NB
Trading Support Analyst
National Bank of Canada
Montreal, QC
- Full-time
A career as a Trader Support Specialist within the Segregation & Buy-Ins Team at National Bank means acting as the primary operational contact for Front Office trading teams. Leveraging…
Added 1 day ago
NB
Senior AI Data Scientist
National Bank of Canada
Montreal, QC
- Full-time
National Bank means serving as an applied Artificial Intelligence specialist.

Evo

Specialist, Product & Process

Burnaby, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Experience: Minimum of 2-4 years of relevant experience in operations, product management, and consulting.
Posting language: English
Posted: Oct 14, 2026

Original job description

Be part of the evolution of car sharing built for British Columbians. Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explore BC and get from here to there with room for their friends and their gear.

BCAA has been recognized for the last five years as a Top Employer. Joining Evo means joining one of the most trusted organizations in BC. If you want to make a difference and shape the future of BC’s car sharing economy, join our Evo team.

Snag this opportunity as a Specialist, Product and Process with our Evo Car Share Team. 

As a Specialist, Product and Process, you will support the Senior Manager, Product and Process to navigate day to day issues, engage and deliver in projects, and investigate on the development of EVO’s products and services. Being a key member of the product department, you bring an enthusiastic and innovative mindset, which will support business objectives towards growth and expansion alongside.

Who You Are

Exceptional creative thinking and communication skills with a natural ability to establish effective working relationships across all levels of stakeholders. 
You’re dedicated to providing an exceptional customer service experience. 
You can mentor and inspire others to create an engaging work environment and deliver exceptional member experiences.
You love learning about the evolution of the car sharing space in BC and continuously seek out areas to implement improvements.
You can translate complex data and metrics and share your insights.
A fast-paced environment with complex projects, changing priorities and competing deadlines is no problem for you.
You’re a problem solver. Organized yet flexible, you thrive in a workplace where things may change in an instant. 
You’re able to quickly learn and master operational platforms, CRM systems, and business tools, serving as a subject matter expert and key resource for software-related questions, issues, and process improvements across Evo.

Once here, you will:  

Foster an engaging work environment by promoting motivation, trust, and integrity, while championing change management and ensuring workplace safety and security.
Collaborate with Evo Team members and stakeholders to achieve business objectives, participate in team building activities, and contribute to training, onboarding, and staff development initiatives.
Execute responsibilities and decisions with a member-centric approach, actively seeking opportunities to go the extra mile, and leading troubleshooting efforts for all Evo services to ensure exceptional customer satisfaction.
Track and prioritize production issues, coordinating communication and identifying escalations.
Coordinate and execute marketing campaigns, administrative activities, and business configurations supporting Evo products and services, including campaign setup, product configuration updates, operational processes, and related business initiatives.
Collaborate with the BCAA Mobility Tech team and external vendors to support technical projects, system enhancements, issue resolution, testing activities, and ongoing platform improvements.
Analyze market competitors, identify new business needs, and propose enhancements to increase departmental efficiencies, while assisting in streamlining workload and automating processes to improve overall productivity alongside.
Collaborate in defining Business Requirements, creating user stories, and leading User Acceptance Testing (UAT) and product testing under the guidance of the Senior Manager, Product & Process.
Develop Policy and Procedure tools, conduct general training on car sharing applications, and plan training sessions for system updates, ensuring alignment with team members' needs.
Contribute to the creation of Standard Operating Procedures (SOPs) and training materials, analyze interdepartmental processes for improvement, and represent the Senior Manager, Product and Process in meetings and projects when required.

What You Bring

Minimum of 2-4 years of relevant experience in operations, product management, and consulting.
University Degree in a relevant field (e.g. Business Administration, Product Management, Computer Science).
Clean BC Driver License Class 7 or better.
Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
A keen eye for detail and demonstrated abilities working in a fast-paced technical environment.
Cohesive team player and team builder with the ability to cultivate trust, lead through reliability and accountability, and drive outcomes with a strong sense of urgency as both a teammate and project partner.
Strong attention to detail, with the ability to translate business needs into clear, concise, and comprehensive requirements while considering all aspects of the product, user experience, and operational impact.
Ability to analyze and interpret complex data, perform basic SQL queries, and provide technical support across business systems, file formats, and operational tools.
Experience in the shared mobility industry is considered an asset.

The salary range for this position is $85,801.08 to $107,251.32 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 9%, with the opportunity to earn up to 15%.

Shape your future with us. We’ve got you covered.

Every day, our team members get to make a difference in the lives of British Columbians, our BCAA Members and their communities. Having that kind of impact is exciting, positive, and contagious.
At Evo Car Share, we pride ourselves on empowering our team members to do great work. We enthusiastically support all learning and growth opportunities.
Career advancement and personal development programs are available to help you reach your full potential, no matter what that means to you.
You’ll receive a wellness account and Flexfits Benefits Program to meet your unique lifestyle needs and a health care spending account to keep your body, mind and soul thriving.
You’ll receive a competitive rewards package that includes salary, performance bonus programs, pension plan as well as other perks and programs to help build your personal wealth.
You’ll become a BCAA member, with access to the great deals and discounts that go along with it.
We’re named one of Canada’s Top Employers for 5 years in a row with a constant focus on how to create a better workplace for all our team members.
And…time flies when you’re having fun at Evo!

We’re always looking for amazing people like you. Apply today.

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

Apply About employer

More about this job

Responsibilities

Support the Senior Manager, Product and Process by coordinating product and operational initiatives, troubleshooting service issues, managing campaigns and configurations, and collaborating with technology teams and vendors on system improvements. Analyze business needs and processes, define requirements, lead testing, and develop procedures and training materials to improve efficiency and member experience.

Requirements

Requires 2–4 years of relevant experience in operations, product management, or consulting, a university degree in a relevant field, and a clean Class 7 or better BC driver’s license. Candidates should have strong communication and analytical skills, proficiency in Microsoft Office, basic SQL ability, and experience translating business needs into requirements; shared mobility experience is an asset.

Skills

Product Management
Operations
Process Improvement
Project Coordination
Business Requirements
User Stories
User Acceptance Testing
Data Analysis
Basic SQL
Technical Support
Customer Service
Stakeholder Communication
Change Management
Training and Onboarding
Microsoft Office
Standard Operating Procedures

Benefits

Performance Bonus
Pension Plan
Wellness Account
Flexible Benefits Program
Health Care Spending Account
Learning and Development Opportunities
Career Advancement Programs
BCAA Membership Discounts

Visa sponsorship

Not detected in the job text

Keywords

Evo Car Share
Shared Mobility
Product Management
Operations
Process Improvement
Business Requirements
User Stories
User Acceptance Testing
Product Testing
SQL
Microsoft Office
Word
Excel
PowerPoint
Outlook
CRM Systems
Operational Platforms
Business Configuration
Marketing Campaigns
System Enhancements
Technical Support
Data Analysis
Standard Operating Procedures
Training Materials
Change Management
Vendor Collaboration
Customer Service
Class 7 Driver's License

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