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Added 4 hours ago
CC
Knowledge Broker
Canadian Centre on Substance Abuse
Ottawa, ON
- $67,680 to $76,140 CAD / year
Collaborate with colleagues to enhance the application of sex- and gender-based analysis + to research, product development and tool development
Added 4 hours ago
T
Director, Data Platform Engineering
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 4 hours ago
LD
Intermediate Software Engineer
Leonardo DRS
Ottawa, ON · Kanata, ON
- Full-time
…responsible for addressing customer requirements, performing complex development activities requiring extensive research and analysis. As a member of the Software team, the incumbent…
Added 4 hours ago
PS
Senior Business Analyst
Persistent Systems
Halifax, NS
- Full-time
…Equity (PE) Services PEAK Matrix Assessment 2026 and Software Product Engineering PEAK Matrix Assessment…
Added 4 hours ago
N
Junior Account Executive - North America Market
Naboo
Montreal, QC
- Full-time
Contribute to internal improvements - from process suggestions to product feedback
Added 4 hours ago
Equity, Diversity & Inclusion (EDI) Specialist, Indigenous Health & Wellness, BORN - Temporary Full-Time (1.0) (until October 2028)
CHEO
Ottawa, ON
The EDI Indigenous Health & Wellness Specialist will lead engagement with Indigenous communities across Ontario to foster respectful, collaborative relationships with Indigenous clinicians,…
Added 5 hours ago
C
Equity, Diversity & Inclusion (EDI) Specialist, Indigenous Health & Wellness, BORN - Temporary Full-Time
CHEO
Ottawa, ON
- $49.02 to $57.65 CAD / hour
- Full-time
- Temporary
The EDI Indigenous Health & Wellness Specialist will lead engagement with Indigenous communities across Ontario to foster respectful, collaborative relationships with Indigenous clinicians,…
Added 5 hours ago
LG
Field Canvassing Representative
LeafFilter Gutter Protection
Calgary, AB
- Full-time
…information for the sales team to follow up and schedule an in-person product…
Added 5 hours ago
LG
Field Canvassing Representative
LeafFilter Gutter Protection
West Kelowna, BC
- Full-time
…information for the sales team to follow up and schedule an in-person product…
Added 5 hours ago
SM
Account manager
Sani Marc
Winnipeg, MB
- Full-time
…where collaboration, excellence, and continuous professional development are at the core of our values.About the RoleWe are currently seeking a results-driven Account Manager to join our…
Added 5 hours ago
LG
Field Canvassing Representative
LeafFilter Gutter Protection
Mississauga, ON
- Full-time
…information for the sales team to follow up and schedule an in-person product…
Added 5 hours ago
LC
Gérant mobile
Loblaw Companies Limited
Cowansville, QC
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
Added 5 hours ago
LC
Gérant de fruits et légumes
Loblaw Companies Limited
Granby, QC
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
Added 5 hours ago
AA
Business Development Representative
Anyset AI
Montreal, QC
- Full-time
Business Development Representative - Anyset. Montreal, QC (in office).
Added 5 hours ago
CP
Senior Research Analyst – Analytical Development
Corealis Pharma Inc.
Laval, QC
- Full-time
We are seeking a Senior Research Analyst to lead analytical development and support GMP laboratory operations. This role combines scientific expertise, project leadership, and team…
Added 5 hours ago
CP
Senior Research Analyst
Corealis Pharma Inc.
Laval, QC
- Full-time
We are seeking a Senior Research Analyst to lead analytical development and support GMP laboratory operations. This role combines scientific expertise, project leadership, and team…
Added 5 hours ago
PF
Front End & Bakery Manager
Pete's Frootique
Halifax, NS
- $42,000 to $48,000 USD / year
- Full-time
…ensuring excellence in customer service, operational efficiency, product quality, food safety, and team…
Added 5 hours ago
A
Senior Interaction Designer [AQ-22134]
Aquent
Toronto, ON
- Contract
…impactful digital experiences that resonate deeply. You will lead design initiatives from strategy to execution, ensuring every interaction is intuitive, inclusive, and highly effective,…
Added 5 hours ago
E
Bit Technician - Entry Level Opportunity
Epiroc
Creighton, SK
- Full-time
…support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more…
Added 5 hours ago
A
Digital Product Designer [AQ-22135]
Aquent
Toronto, ON
- Contract
Are you ready to be at the forefront of innovation, driving the conceptualization, development, and deployment of an industry-leading business banking portal? Your expertise will be…
Added 6 hours ago
JI
Truck Driver Class 3 Boom/Hitchhiker
J.D. Irving, Limited
St. John's, NL
- Full-time
…strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores,…
Added 6 hours ago
AC
IT Infrastructure Project Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
Lead ERP Testing development efforts within the confines of appropriate project management methodology, change management and best practices.
Added 6 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Lead end-to-end innovation and engineering initiatives, from concept ideation and prototyping through proof-of-concept validation, product development, and commercialization.
Added 6 hours ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 6 hours ago
HT
Software Validation Technologist
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…

Evo

Specialist, Product & Process

Burnaby, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Experience: Minimum of 2-4 years of relevant experience in operations, product management, and consulting.
Posting language: English
Posted: Oct 14, 2026

Original job description

Be part of the evolution of car sharing built for British Columbians. Created by BCAA, Evo Car Share is the next generation of mobility, providing Members with the freedom to explore BC and get from here to there with room for their friends and their gear.

BCAA has been recognized for the last five years as a Top Employer. Joining Evo means joining one of the most trusted organizations in BC. If you want to make a difference and shape the future of BC’s car sharing economy, join our Evo team.

Snag this opportunity as a Specialist, Product and Process with our Evo Car Share Team. 

As a Specialist, Product and Process, you will support the Senior Manager, Product and Process to navigate day to day issues, engage and deliver in projects, and investigate on the development of EVO’s products and services. Being a key member of the product department, you bring an enthusiastic and innovative mindset, which will support business objectives towards growth and expansion alongside.

Who You Are

Exceptional creative thinking and communication skills with a natural ability to establish effective working relationships across all levels of stakeholders. 
You’re dedicated to providing an exceptional customer service experience. 
You can mentor and inspire others to create an engaging work environment and deliver exceptional member experiences.
You love learning about the evolution of the car sharing space in BC and continuously seek out areas to implement improvements.
You can translate complex data and metrics and share your insights.
A fast-paced environment with complex projects, changing priorities and competing deadlines is no problem for you.
You’re a problem solver. Organized yet flexible, you thrive in a workplace where things may change in an instant. 
You’re able to quickly learn and master operational platforms, CRM systems, and business tools, serving as a subject matter expert and key resource for software-related questions, issues, and process improvements across Evo.

Once here, you will:  

Foster an engaging work environment by promoting motivation, trust, and integrity, while championing change management and ensuring workplace safety and security.
Collaborate with Evo Team members and stakeholders to achieve business objectives, participate in team building activities, and contribute to training, onboarding, and staff development initiatives.
Execute responsibilities and decisions with a member-centric approach, actively seeking opportunities to go the extra mile, and leading troubleshooting efforts for all Evo services to ensure exceptional customer satisfaction.
Track and prioritize production issues, coordinating communication and identifying escalations.
Coordinate and execute marketing campaigns, administrative activities, and business configurations supporting Evo products and services, including campaign setup, product configuration updates, operational processes, and related business initiatives.
Collaborate with the BCAA Mobility Tech team and external vendors to support technical projects, system enhancements, issue resolution, testing activities, and ongoing platform improvements.
Analyze market competitors, identify new business needs, and propose enhancements to increase departmental efficiencies, while assisting in streamlining workload and automating processes to improve overall productivity alongside.
Collaborate in defining Business Requirements, creating user stories, and leading User Acceptance Testing (UAT) and product testing under the guidance of the Senior Manager, Product & Process.
Develop Policy and Procedure tools, conduct general training on car sharing applications, and plan training sessions for system updates, ensuring alignment with team members' needs.
Contribute to the creation of Standard Operating Procedures (SOPs) and training materials, analyze interdepartmental processes for improvement, and represent the Senior Manager, Product and Process in meetings and projects when required.

What You Bring

Minimum of 2-4 years of relevant experience in operations, product management, and consulting.
University Degree in a relevant field (e.g. Business Administration, Product Management, Computer Science).
Clean BC Driver License Class 7 or better.
Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
A keen eye for detail and demonstrated abilities working in a fast-paced technical environment.
Cohesive team player and team builder with the ability to cultivate trust, lead through reliability and accountability, and drive outcomes with a strong sense of urgency as both a teammate and project partner.
Strong attention to detail, with the ability to translate business needs into clear, concise, and comprehensive requirements while considering all aspects of the product, user experience, and operational impact.
Ability to analyze and interpret complex data, perform basic SQL queries, and provide technical support across business systems, file formats, and operational tools.
Experience in the shared mobility industry is considered an asset.

The salary range for this position is $85,801.08 to $107,251.32 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 9%, with the opportunity to earn up to 15%.

Shape your future with us. We’ve got you covered.

Every day, our team members get to make a difference in the lives of British Columbians, our BCAA Members and their communities. Having that kind of impact is exciting, positive, and contagious.
At Evo Car Share, we pride ourselves on empowering our team members to do great work. We enthusiastically support all learning and growth opportunities.
Career advancement and personal development programs are available to help you reach your full potential, no matter what that means to you.
You’ll receive a wellness account and Flexfits Benefits Program to meet your unique lifestyle needs and a health care spending account to keep your body, mind and soul thriving.
You’ll receive a competitive rewards package that includes salary, performance bonus programs, pension plan as well as other perks and programs to help build your personal wealth.
You’ll become a BCAA member, with access to the great deals and discounts that go along with it.
We’re named one of Canada’s Top Employers for 5 years in a row with a constant focus on how to create a better workplace for all our team members.
And…time flies when you’re having fun at Evo!

We’re always looking for amazing people like you. Apply today.

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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More about this job

Responsibilities

Support the Senior Manager, Product and Process by coordinating product and operational initiatives, troubleshooting service issues, managing campaigns and configurations, and collaborating with technology teams and vendors on system improvements. Analyze business needs and processes, define requirements, lead testing, and develop procedures and training materials to improve efficiency and member experience.

Requirements

Requires 2–4 years of relevant experience in operations, product management, or consulting, a university degree in a relevant field, and a clean Class 7 or better BC driver’s license. Candidates should have strong communication and analytical skills, proficiency in Microsoft Office, basic SQL ability, and experience translating business needs into requirements; shared mobility experience is an asset.

Skills

Product Management
Operations
Process Improvement
Project Coordination
Business Requirements
User Stories
User Acceptance Testing
Data Analysis
Basic SQL
Technical Support
Customer Service
Stakeholder Communication
Change Management
Training and Onboarding
Microsoft Office
Standard Operating Procedures

Benefits

Performance Bonus
Pension Plan
Wellness Account
Flexible Benefits Program
Health Care Spending Account
Learning and Development Opportunities
Career Advancement Programs
BCAA Membership Discounts

Visa sponsorship

Not detected in the job text

Keywords

Evo Car Share
Shared Mobility
Product Management
Operations
Process Improvement
Business Requirements
User Stories
User Acceptance Testing
Product Testing
SQL
Microsoft Office
Word
Excel
PowerPoint
Outlook
CRM Systems
Operational Platforms
Business Configuration
Marketing Campaigns
System Enhancements
Technical Support
Data Analysis
Standard Operating Procedures
Training Materials
Change Management
Vendor Collaboration
Customer Service
Class 7 Driver's License

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