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Added 2 mins ago
Key Account Analyst
STLTH
Toronto, ON
The Key Account Analyst is the analytical partner to our national sales team, focused on our key accounts in the Gas & Convenience (G&C) channel. You will turn sales, POS and trade data…
Added 2 mins ago
F
Technical Business Analyst
Fonemed
Remote, Canada
- Full-time
- Remote
We’re seeking a Technical Business Analyst to bridge the gap between clinical and business stakeholders and our software development and quality assurance teams. In this hands-on role, you…
Added 17 mins ago
EI
Application Support Analyst
ExcelGens, Inc.
Montreal, QC
- Contract
Category: Procurement | Business Professional
Added 17 mins ago
GC
Credit Analyst
GMS Canada
Nanaimo, BC
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…
Added 17 mins ago
GC
Credit Analyst
GMS Canada
Victoria, BC
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…
Added 17 mins ago
O
Data Analyst - Pension Data Management
OPTrust
Toronto, ON
- Contract
At OPTrust, paying pensions today, preserving pensions for tomorrow is our mission and business.
Added 17 mins ago
GC
Credit Analyst
GMS Canada
Calgary, AB
- Full-time
Reporting to the Credit Manager, the Credit Analyst focuses on key customer accounts as well as working with the AR team providing support where needed. The shifts are Monday - Friday, and…
Added 17 mins ago
Investment Reporting Analyst | Great West
The Canada Life Assurance Company
Winnipeg, MB
The Investment Reporting Analyst, Global Investment Reporting and Compliance, will be a member of the global investment reporting team and will support the preparation of reporting to meet…
Added 17 mins ago
T
Actuarial Analyst I - Capital
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 33 mins ago
C
The Senior Agile team lead will be accountable for the delivery and execution of business and technical features that align with the overall creditor
Co-operators
Mississauga, ON · Burlington, ON
- Full-time
The Agile Team Lead will be accountable for the delivery and execution of business and technical features that align with the overall creditor strategy. In this role, the successful…
Added 33 mins ago
D
Product Owner, Product management
Desjardins
Montreal, QC
- Full-time
…work in close collaboration with the project developer and business analyst to ensure the solution meets user needs and that the project’s expected benefits are delivered. You will manage…
Added 33 mins ago
FG
Business Operations Analyst Sr Lead
FIS Global
BC · Vancouver, British Columbia
- Full-time
- Other
As a Business Operations Analyst, Senior Lead, you will guide an AI-enabled banking product from idea to launch. You will turn customer and business needs into a clear roadmap. You will set…
Added 47 mins ago
IG
Operations Analyst
IMCS Group
ON · Ontario, Canada
- Contract
…potential, and providing data-driven insights to support profitable business…
Added 47 mins ago
HM
Client Budget Analyst
Havas Media Network
Toronto, ON
- $50,000 to $80,000 CAD / year
- Full-time
The role of a Client Budget Analyst is integral to the smooth operation of Havas client accounts. This position demands precision, analytical skills, financial acumen, and a proactive…
Added 48 mins ago
Senior Analyst - Operations Analytics
WestJet Group
Calgary, AB
This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.
Added 1 hour ago
F
Business Operations Analyst Sr Lead
FIS
Vancouver, BC
- Full-time
As a Business Operations Analyst, Senior Lead, you will guide an AI-enabled banking product from idea to launch. You will turn customer and business needs into a clear roadmap. You will set…
Added 1 hour ago
R
Financial Analyst
RBGlobal
Burnaby, BC
- Full-time
The Financial Analyst is responsible for conducting in-depth financial and operational analyses to support and enhance business performance. This role focuses on identifying the root causes…
Added 1 hour ago
IO
Senior Financial Analyst
Irving Oil
Saint John, NB
- Full-time
As a Senior Financial Analyst, you will play a key role within our Finance team, supporting the Chief Financial Officer and Refining & Supply Operations. Your goal will be to provide…
Added 1 hour ago
R
Lead Business Systems Analyst
RBC
Toronto, ON
- Full-time
The Lead Business Systems Analyst (BSA) is responsible for system business analysis activities on Treasury Management Services and large Risk & Compliance programs with teams across T&O and…
Added 1 hour ago
YH
Manager - Strategic Finance - Regular Full Time
Yukon Hospital
Whitehorse, YT
- Full-time
…allocation of resources. The position oversees the Financial Analyst function and is accountable for the quality, consistency and timeliness of financial analysis and planning activities.…
Added 1 hour ago
LT
Senior Business Systems Analyst – Payments (11+ Years) / Toronto, ON, Canada
LogicsT Technologies
Toronto, ON
- Contract
We are seeking an experienced Senior Business Systems Analyst with strong expertise in requirements gathering, systems analysis, data mapping, and payment systems. The ideal candidate will…
Added 1 hour ago
BI
Business Analyst With SAP Exp
BURGEON IT SERVICES
Toronto, ON
- Contract
Support the development and ongoing update of the contracting plan by connecting business needs, contract expirations, lead times, and execution capacity.
Added 1 hour ago
SI
Data Analyst
Spait Infotech
Canada
- Full-time
Collect, extract, organize, and analyze data from various sources to support business requirements.
Added 1 hour ago
SM
Storeperson
Stevenson Memorial Hospital
Alliston, ON
- Full-time
College Diploma in Business and/or Logistics and Supply Chain Management preferred
Added 1 hour ago
YO
Middle Office Analyst
YFK Office Lease
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Role Description The Middle Office Analyst is a full-time, on-site role based in the Greater Toronto Area, Canada. This role is responsible for supporting trading and investment activities…

ExcelGens, Inc.

Application Support Analyst

Montreal, QC, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Job Title: Consultant Advisor I_CAN

Location: Montreal, Quebec, Canada

Work Model: Hybrid – Work-from-home flexibility

Category: Procurement | Business Professional

Language Requirements: Bilingual – English and French (mandatory)

About the Role

We are looking for an Analyst, Digital Applications Support – Procurement to provide Level 2 functional and technical support for enterprise procurement applications.
The role will primarily support eCatalogues, SAP Ariba Sourcing & Contracts, and SAP Fieldglass, ensuring reliable application performance, effective incident resolution, supplier enablement, and continuous improvement.
You will collaborate with Procurement teams, business users, platform owners, SAP support teams, vendors, and external technology partners to support digital transformation initiatives.

Key Responsibilities

Provide Level 2 support for procurement applications, managing incidents, service requests, and problem records.
Troubleshoot application, configuration, master data, integration, and user-access issues.
Perform root-cause analysis and coordinate technical fixes with internal and external support teams.
Support application testing, defect management, change releases, and production validation.
Maintain technical documentation, troubleshooting guides, knowledge articles, and standard operating procedures.
Identify recurring issues and recommend process, system, and configuration improvements.
Coordinate supplier enablement projects, including catalogue setup, integration testing, go-live, and post-implementation support.
Support SAP Ariba sourcing and contract workflows, including approvals, templates, amendments, and access management.
Monitor SAP Fieldglass integrations and troubleshoot issues related to contingent workforce, supplier access, timesheets, expenses, and invoicing.
Ensure compliance with IT service management, security, change management, and data privacy standards.

Required Skills & Experience

Practical experience supporting enterprise procurement applications in a production environment.
Hands-on experience with SAP Ariba, SAP Fieldglass, SAP ERP, and/or supplier catalogue solutions.
Understanding of procurement processes, including Source-to-Contract (S2C), Procure-to-Pay (P2P), contingent workforce, and services procurement.
Strong experience in Level 2 application support, incident management, troubleshooting, and root-cause analysis
Knowledge of application configuration, workflows, user access, master data, and system integrations.
Experience with testing activities, including functional, integration, regression, and UAT
Familiarity with tools such as ServiceNow, Jira, Azure DevOps, SAP Cloud ALM, or SAP Fiori.
Strong analytical, problem-solving, communication, and stakeholder management skills.
Ability to coordinate vendors and manage multiple priorities.

Preferred Qualifications

Bachelor's degree in IT, Computer Science, Business, Supply Chain, Procurement, or a related discipline, or equivalent experience.
Experience supporting SAP ECC or SAP S/4HANA procurement integrations.
Knowledge of APIs, middleware, identity and access management, supplier enablement, or SAP Business Network.
ITIL Foundation, SAP Ariba, SAP Fieldglass, SAP Procurement, or ServiceNow certification.
Experience working in Agile or hybrid project delivery environments.
Strong organizational skills, adaptability, and a continuous improvement mindset.

Important Requirements

Fluency in both English and French is mandatory.
Candidates must be able to work in a hybrid arrangement from the Montreal hub.
Please mention your English and French proficiency when submitting your application.
Interested candidates are encouraged to share their updated resumes.

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More about this job

Responsibilities

Provide Level 2 functional and technical support for procurement applications, resolving incidents and troubleshooting configuration, data, integration, and access issues. Coordinate testing, releases, supplier enablement, documentation, and continuous improvements with procurement teams, users, vendors, and technical partners.

Requirements

Candidates need practical production support experience with enterprise procurement applications, ideally including SAP Ariba, SAP Fieldglass, SAP ERP, or supplier catalogue solutions, and knowledge of procurement workflows and integrations. Strong troubleshooting, incident management, testing, analytical, communication, and stakeholder coordination skills are required; fluency in English and French and the ability to work hybrid from Montreal are mandatory.

Skills

SAP Ariba
SAP Fieldglass
SAP ERP
Level 2 Application Support
Incident Management
Root-Cause Analysis
Application Troubleshooting
Procurement Processes
Source-to-Contract
Procure-to-Pay
Application Configuration
System Integrations
Functional and Integration Testing
Supplier Enablement
Stakeholder Management
ServiceNow

Visa sponsorship

Not detected in the job text

Keywords

SAP Ariba
SAP Fieldglass
SAP ERP
SAP ECC
SAP S/4HANA
SAP Business Network
SAP Fiori
SAP Cloud ALM
ServiceNow
Jira
Azure DevOps
Source-to-Contract
Procure-to-Pay
Contingent Workforce
Services Procurement
Supplier Enablement
Supplier Catalogues
Level 2 Support
Incident Management
Problem Management
Root-Cause Analysis
Application Configuration
Master Data
System Integrations
Functional Testing
Integration Testing
Regression Testing
User Acceptance Testing
ITIL
Agile

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