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Added 5 hours ago
CM
CONCEPTEUR D’EXPERIENCES DE VOYAGE BILINGUE POUR LE SERVICE A LA CLIENTELE / BI-LINGUAL GUEST SERVICE TRAVEL ADVISOR
Club Med
Montreal, QC
- Full-time
Are you ready to work for an international company where you can experience a unique professional career? Our Customer Service Center office is centrally located in Montreal and seeks…
Added 6 hours ago
A
Bilingual Enterprise Solutions Architect
Arctiq
Quebec, QC
- Full-time
…closely with Client Directors to identify, qualify, and develop customer solutions across our entire portfolio. This is a bilingual role requiring fluency in both English and French. This…
Added 10 hours ago
T
TD Wealth- Client Service Associate- Private Investment Advice
TD
Quebec, QC
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 11 hours ago
HR
Specialist, Designated Beauty Advisor (DBA) - Clinique
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 11 hours ago
HR
Specialist, Designated Beauty Advisor (DBA) - Chantecaille
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 11 hours ago
HR
Designated Beauty Advisor - Estee Lauder
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 11 hours ago
EI
SAP Ariba Support Analyst
ExcelGens, Inc.
Montreal, QC
- Contract
Language Requirements: Bilingual – English and French (mandatory)
Added 11 hours ago
HR
Designated Beauty Advisor - Estee Lauder
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 11 hours ago
HR
Specialist, Designated Beauty Advisor (DBA) - Clinique
Holt Renfrew
Toronto, ON
- Full-time
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. The Specialist (DBA) is also…
Added 11 hours ago
T
Partner Customer Success Manager (PCSM) - Accounting & Advisory Channel
TP
Toronto, ON
- Full-time
As a Partner Customer Success Manager (PCSM), you are the dedicated post-sales commercial owner and strategic platform advisor for a high-value portfolio of 150–250 accounting firms,…
Added 12 hours ago
HR
Beauty Advisor, La Prairie
Holt Renfrew
Montreal, QC
- Full-time
The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is…
Added 12 hours ago
TT
Customer Success Manager
trane technologies
Montreal, QC
- Full-time
Language Requirement: Bilingualism (English and French required)
Added 12 hours ago
TC
Bilingual Credit Counsellor
The Credit Counselling Society
Ottawa, ON
- Full-time
Successful candidate may be asked to work in-office one or two days per week
Added 12 hours ago
HR
Beauty Advisor, Floater
Holt Renfrew
Montreal, QC
- Part-time
The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is…
Added 13 hours ago
AW
Compliance Officer, Temporary - 12 Months
Aviso Wealth
Remote, Canada
- $85,000 to $95,000 CAD / year
- Temporary
- Remote
This position must have the ability to travel to branch locations up to 25%
Added 13 hours ago
A
Consultant Principal Senior d’implantation, Comptes Nationaux - Sr. Lead Implementation Consultant, National Accounts
ADP
Montreal, QC
- Full-time
…de test et l’offre d’un support proactif lors de la mise en service pour assurer une implémentation sans…
Added 14 hours ago
HR
Beauty Advisor- Floater
Holt Renfrew
Toronto, ON
- Full-time
The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is…
Added 14 hours ago
B
Digital Operations Manager, Global Asset Management
BMO
Toronto, ON · FCP
- Full-time
…Management (BMO GAM). That covers our public websites and secure advisor platforms, from insights articles and product pages to mutual fund and ETF launches and campaign landing…
Added 15 hours ago
EI
Application Support Analyst
ExcelGens, Inc.
Montreal, QC
- Contract
Language Requirements: Bilingual – English and French (mandatory)
Added 16 hours ago
S
Junior Learning Advisor
Serefin
Remote, Canada
- $46,000 to $48,000 CAD / year
- Full-time
- Remote
We are currently seeking a Learning Advisor to join our team and who will work remotely. In this exciting and challenging role, the Learning Advisor is responsible for the design,…
Added 16 hours ago
S
Bilingual (French/English) Relocation Advisor I (Temp-to-Perm)
Sirva
Ottawa, ON
- $21.63 CAD / hour
Possess strong customer service and communication skills across multiple digital platforms, including video calls, chats, emails and phone calls
Added 17 hours ago
EI
SAP Application Support Analyst
ExcelGens, Inc.
Montreal, QC
- Contract
Language Requirements: Bilingual – English and French (mandatory)
Added 17 hours ago
ED
Procurement Advisor / Sr. Procurement Advisor - EN 932
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $84,698 to $128,743 CAD / year
- Full-time
- Remote
Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 3 days per week
Added 17 hours ago
ED
Procurement Advisor / Sr. Procurement Advisor - EN 932
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $84,698 to $128,743 CAD / year
- Full-time
- Remote
Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 3 days per week
Added 17 hours ago
ED
Procurement Advisor / Sr. Procurement Advisor - EN 932
Export Development Canada | Exportation et développement Canada
Remote, Canada
- $84,698 to $128,743 CAD / year
- Full-time
- Remote
Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 3 days per week

ExcelGens, Inc.

SAP Ariba Support Analyst

Montreal, QC, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Hiring: Analyst, Digital Applications Support – Procurement

Job Title: Consultant Advisor I_CAN

Location: Montreal, Quebec, Canada

Work Model: Hybrid – Work-from-home flexibility

Category: Procurement | Business Professional

Language Requirements: Bilingual – English and French (mandatory)

About the Role

We are looking for an Analyst, Digital Applications Support – Procurement to provide Level 2 functional and technical support for enterprise procurement applications.

The role will primarily support eCatalogues, SAP Ariba Sourcing & Contracts, and SAP Fieldglass, ensuring reliable application performance, effective incident resolution, supplier enablement, and continuous improvement.

You will collaborate with Procurement teams, business users, platform owners, SAP support teams, vendors, and external technology partners to support digital transformation initiatives.

Key Responsibilities

Provide Level 2 support for procurement applications, managing incidents, service requests, and problem records.
Troubleshoot application, configuration, master data, integration, and user-access issues.
Perform root-cause analysis and coordinate technical fixes with internal and external support teams.
Support application testing, defect management, change releases, and production validation.
Maintain technical documentation, troubleshooting guides, knowledge articles, and standard operating procedures.
Identify recurring issues and recommend process, system, and configuration improvements.
Coordinate supplier enablement projects, including catalogue setup, integration testing, go-live, and post-implementation support.
Support SAP Ariba sourcing and contract workflows, including approvals, templates, amendments, and access management.
Monitor SAP Fieldglass integrations and troubleshoot issues related to contingent workforce, supplier access, timesheets, expenses, and invoicing.
Ensure compliance with IT service management, security, change management, and data privacy standards.

Required Skills & Experience

Practical experience supporting enterprise procurement applications in a production environment.
Hands-on experience with SAP Ariba, SAP Fieldglass, SAP ERP, and/or supplier catalogue solutions.
Understanding of procurement processes, including Source-to-Contract (S2C), Procure-to-Pay (P2P), contingent workforce, and services procurement.
Strong experience in Level 2 application support, incident management, troubleshooting, and root-cause analysis.
Knowledge of application configuration, workflows, user access, master data, and system integrations.
Experience with testing activities, including functional, integration, regression, and UAT.
Familiarity with tools such as ServiceNow, Jira, Azure DevOps, SAP Cloud ALM, or SAP Fiori.
Strong analytical, problem-solving, communication, and stakeholder management skills.
Ability to coordinate vendors and manage multiple priorities.

Preferred Qualifications

Bachelor's degree in IT, Computer Science, Business, Supply Chain, Procurement, or a related discipline, or equivalent experience.
Experience supporting SAP ECC or SAP S/4HANA procurement integrations.
Knowledge of APIs, middleware, identity and access management, supplier enablement, or SAP Business Network.
ITIL Foundation, SAP Ariba, SAP Fieldglass, SAP Procurement, or ServiceNow certification.
Experience working in Agile or hybrid project delivery environments.
Strong organizational skills, adaptability, and a continuous improvement mindset.

Important Requirements

Fluency in both English and French is mandatory.
Candidates must be able to work in a hybrid arrangement from the Montreal hub.
Please mention your English and French proficiency when submitting your application.

Interested candidates are encouraged to share their updated resumes.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide Level 2 functional and technical support for procurement applications, resolving incidents and service requests, investigating root causes, and coordinating fixes, testing, and releases. Support supplier enablement and SAP Ariba and Fieldglass workflows while maintaining documentation, compliance, and continuous improvement.

Requirements

Candidates need practical production support experience with enterprise procurement applications, ideally including SAP Ariba, SAP Fieldglass, SAP ERP, or supplier catalogue solutions. They should understand procurement processes, application configuration, integrations, testing, and incident management; fluency in English and French and the ability to work hybrid from Montreal are mandatory.

Skills

SAP Ariba
SAP Fieldglass
SAP ERP
Level 2 Application Support
Incident Management
Root-Cause Analysis
Application Configuration
System Integrations
Procurement Processes
Supplier Enablement
Functional and Integration Testing
Change Management
ServiceNow
Jira
Azure DevOps
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

SAP Ariba
SAP Fieldglass
SAP ERP
SAP ECC
SAP S/4HANA
SAP Business Network
SAP Fiori
SAP Cloud ALM
ServiceNow
Jira
Azure DevOps
Source-to-Contract
Procure-to-Pay
Contingent Workforce
Services Procurement
Supplier Enablement
Supplier Catalogues
Level 2 Support
Incident Management
Root-Cause Analysis
Application Configuration
System Integrations
Functional Testing
Integration Testing
Regression Testing
User Acceptance Testing
ITIL
Agile
Identity and Access Management
Middleware

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Work requirements

Jobs in Canada