Superviseur.e Contrôle Qualité - Quality Control Supervisor
- Trois-Rivières, QC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English · French
- Posted
Original job description
English section of this bilingual listing.
Requirements
As a Quality Control Supervisor, your primary mandate will be to establish, structure, and oversee the Quality Control Department for the production sites. In compliance with Excelpro’s Quality Management System (QMS) requirements, Quality Control is responsible for inspections, product release, non-conformance documentation, and the operational follow-up of corrective actions. More specifically, you will be responsible for:
- Participating in defining the mission, scope, and responsibilities of Quality Control.
- Structuring the roles of inspectors, quality agents, and future quality resources.
- Establishing the department’s routines, standards, forms, control points, and performance indicators.
- Deploying a common quality control approach across production sites.
- Ensuring alignment with Excelpro’s QMS.
- Ensuring consistency with the Quality Management processes of the Organizational Excellence (ExO) Department.
- Clarifying interfaces between quality, production, engineering, methods, warehouse operations, and customer requirements.
- Supervising inspection activities (incoming, in-process, final, and pre-shipment inspections) when applicable.
- Ensuring inspections are carried out according to defined criteria, customer requirements, internal standards, and applicable requirements.
- Ensuring proper documentation of inspection results, non-conformances, releases, and follow-up activities.
- Defining and maintaining checklists, inspection plans, acceptance criteria, and quality records.
- Ensuring inspection consistency across sites and teams.
- Overseeing the management of internal, supplier, or customer non-conformances related to manufacturing operations.
- Ensuring non-conformances are documented, prioritized, analyzed, and addressed according to their criticality.
- Participating in root cause analyses with production, methods, and engineering teams.
- Following up on corrective and preventive actions through to closure.
- Identifying recurring trends and proposing preventive actions.
- Contributing to the reduction of rework, touch-ups, recurring errors, and costs associated with poor quality.
- Participating in continuous improvement projects related to quality, inspection methods, and process robustness.
- Supporting methods and production teams in defining control points integrated into manufacturing processes.
- Collaborating with the methods team to improve inspectability and the clarity of deliverables.
- Collaborating with the Quality Management team of the Organizational Excellence (ExO) Department during internal audits or quality reviews.
- Supervising, supporting, and developing inspectors, quality agents, and quality engineers.
- Prioritizing inspection activities according to site needs, urgencies, and workload.
- Training and coaching the team on standards, acceptance criteria, documentation, and quality practices.
- Working closely with methods, engineering/eHouse, production, and planning team leaders.
- Participating in NCR review meetings, post-mortems, and improvement projects.
- Performing all other related duties.
Requirements
- College diploma, quality-related training, or a bachelor’s degree in Industrial, Mechanical, Electrical, Automation Engineering, or another relevant field.
- Lean training, continuous improvement training, Green Belt certification, or equivalent experience (asset).
- 5 to 8 years of relevant experience in quality control, inspection, manufacturing, technical production, or a manufacturing environment.
- Experience in team supervision or coordination.
- Experience creating or implementing a Quality Control Department (asset).
- Experience in control panel manufacturing, electrical assembly, industrial integration, or modular projects (asset).
- Experience with NCRs, corrective actions, internal audits, inspection plans, or quality systems (asset).
- Experience with certification and quality audits (asset).
- Experience in a multi-site environment (asset).
- Strong proficiency in both French and English, spoken and written, to communicate with partners outside Quebec.
- Proficiency with the Microsoft Office suite.
- Comfortable using ERP/MRP systems, quality forms, databases, and performance indicators.
- Knowledge of internal auditing principles (ISO 19011) and measuring and calibration equipment management (ISO 10012) (asset).
- Ability to travel occasionally to ensure consistency and development of inter-site practices.
- Practical knowledge of CSA C22.2 No. 286, UL 508A, and UL 698A requirements applicable to panel inspection and manufacturing.
- Knowledge of Lean tools, 5 Whys, Ishikawa, Pareto, 8D, or other problem-solving methodologies (asset).
- Knowledge of CSA N299 requirements applicable to suppliers in the nuclear industry (asset).
- Knowledge of compliance requirements applicable to electrical control panels intended for the European market (CE) (asset).
Read the full bilingual original
En Tant Que Superviseur Ou Superviseure – Contrôle Qualité, Vous Aurez Comme Mandat Principal D’assurer La Mise En Place, La Structuration Et La Supervision Du Département De Contrôle Qualité Pour Les Sites De Production. En Conformité Avec Les Exigences Du Système De Management De La Qualité (SMQ) D’Excelpro, Le Contrôle Qualité Est Responsable De L’inspection, De La Libération Des Produits, De La Documentation Des Écarts Et Du Suivi Opérationnel Des Actions Correctives. Plus Précisément, Vous Aurez à
As a Quality Control Supervisor, your primary mandate will be to establish, structure, and oversee the Quality Control Department for the production sites. In compliance with Excelpro’s Quality Management System (QMS) requirements, Quality Control is responsible for inspections, product release, non-conformance documentation, and the operational follow-up of corrective actions. More specifically, you will be responsible for:
- Participer à la définition de la mission, du périmètre et des responsabilités du contrôle qualité ;
- Structurer les rôles des inspecteurs, agents qualité et ressources qualité futures ;
- Mettre en place les routines, standards, formulaires, points de contrôle et indicateurs du département ;
- Déployer une approche commune de contrôle qualité pour les sites de production ;
- Assurer une cohérence avec le SMQ d’Excelpro ;
- Assurer une concordance avec les processus de Gestion de la qualité du département d’excellence organisationnelle (ExO) ;
- Clarifier les interfaces entre qualité, production, conception, méthodes, magasin et les requis clients ;
- Superviser les activités d’inspection (réception, en cours de fabrication, finale et pré-expédition) lorsque applicable ;
- S’assurer que les inspections sont réalisées selon les critères définis, les exigences clients, les standards internes et les exigences applicables ;
- Veiller à la documentation adéquate des résultats d’inspection, écarts, libérations et suivis ;
- Définir et maintenir les listes de vérification, plans d’inspection, critères d’acceptation et preuves qualité ;
- Assurer une cohérence d’inspection entre les sites et les équipes ;
- Encadrer le traitement des non-conformités internes, fournisseurs ou clients lorsque liées aux opérations de fabrication ;
- S’assurer que les écarts sont documentés, priorisés, analysés et traités selon leur criticité ;
- Participer aux analyses de causes racines avec production, méthodes et conception ;
- Suivre les actions correctives et préventives jusqu’à leur fermeture ;
- Identifier les tendances récurrentes et proposer des actions de prévention ;
- Contribuer à réduire les reprises, retouches, erreurs répétitives et coûts de non-qualité ;
- Participer aux projets d’amélioration continue liés à la qualité, aux méthodes de contrôle et à la robustesse des processus ;
- Soutenir les méthodes et la production dans la définition de points de contrôle intégrés aux processus de fabrication ;
- Collaborer avec les méthodes afin d’améliorer l’inspectabilité et la clarté des livrables ;
- Collaborer avec l’équipe de Gestion de la qualité du département d’excellence organisationnelle (ExO) lors d’audit interne ou de contrôle ;
- Superviser, soutenir et développer les inspecteurs, les agents et ingénieurs qualité ;
- Répartir les priorités d’inspection selon les besoins des sites, les urgences et la charge ;
- Former et coacher l’équipe sur les standards, critères d’acceptation, documentation et pratiques qualité ;
- Collaborer étroitement avec les chefs d’équipe méthodes, conception/eHouse, production et planification ;
- Participer aux rencontres de revue des RNC, aux post-mortems et aux projets d’amélioration ;
- Effectuer toutes autres tâches connexes.
- Détenir un diplôme d’études collégiales, une formation en qualité ou un baccalauréat en génie industriel, mécanique, électrique, automatisation ou toute autre formation pertinente ;
- Détenir une formation Lean, en amélioration continue ou une certification Ceinture Verte, ou une expérience équivalente (atout) ;
- 5 à 8 ans d’expérience pertinente en contrôle qualité, inspection, fabrication, production technique ou en environnement manufacturier ;
- Expérience en supervision ou coordination d’équipe ;
- Expérience dans la création ou la mise en œuvre d’un département de contrôle qualité (atout) ;
- Expérience en fabrication de panneaux de contrôle, assemblage électrique, intégration industrielle ou projets modulaires (atout) ;
- Expérience avec les RNC, actions correctives, audits internes, plans d’inspection ou systèmes qualité (atout) ;
- Expérience en audits de certifications / qualité (atout) ;
- Expérience en environnement multisites (atout) ;
- Avoir une bonne maîtrise du français et de l’anglais, parlé et écrit, pour communiquer avec nos partenaires hors Québec ;
- Être à l’aise avec la suite Office ;
- Aisance avec les outils ERP/MRP, formulaires qualité, bases de données et indicateurs ;
- Connaissance des principes d’audit interne (ISO 19011) et de gestion des équipements de mesure et d’étalonnage (ISO 10012) (atout) ;
- Être en mesure de se déplacer à l’occasion afin d'assurer la cohérence et le développement des pratiques intersites ;
- Connaissance pratique des exigences CSA C22.2 No. 286, UL 508A et UL 698A applicables à l’inspection et à la fabrication de panneaux ;
- Connaissance des outils Lean, 5 pourquoi, Ishikawa, Pareto, 8D, ou autres méthodes de résolution de problèmes (atout) ;
- Connaissance des exigences CSA N299 applicables aux fournisseurs de l'industrie nucléaire (atout) ;
- Connaissance des exigences de conformité applicables aux panneaux de contrôle électriques destinés au marché européen (CE) (atout).
As a Quality Control Supervisor, your primary mandate will be to establish, structure, and oversee the Quality Control Department for the production sites. In compliance with Excelpro’s Quality Management System (QMS) requirements, Quality Control is responsible for inspections, product release, non-conformance documentation, and the operational follow-up of corrective actions. More specifically, you will be responsible for:
- Participating in defining the mission, scope, and responsibilities of Quality Control.
- Structuring the roles of inspectors, quality agents, and future quality resources.
- Establishing the department’s routines, standards, forms, control points, and performance indicators.
- Deploying a common quality control approach across production sites.
- Ensuring alignment with Excelpro’s QMS.
- Ensuring consistency with the Quality Management processes of the Organizational Excellence (ExO) Department.
- Clarifying interfaces between quality, production, engineering, methods, warehouse operations, and customer requirements.
- Supervising inspection activities (incoming, in-process, final, and pre-shipment inspections) when applicable.
- Ensuring inspections are carried out according to defined criteria, customer requirements, internal standards, and applicable requirements.
- Ensuring proper documentation of inspection results, non-conformances, releases, and follow-up activities.
- Defining and maintaining checklists, inspection plans, acceptance criteria, and quality records.
- Ensuring inspection consistency across sites and teams.
- Overseeing the management of internal, supplier, or customer non-conformances related to manufacturing operations.
- Ensuring non-conformances are documented, prioritized, analyzed, and addressed according to their criticality.
- Participating in root cause analyses with production, methods, and engineering teams.
- Following up on corrective and preventive actions through to closure.
- Identifying recurring trends and proposing preventive actions.
- Contributing to the reduction of rework, touch-ups, recurring errors, and costs associated with poor quality.
- Participating in continuous improvement projects related to quality, inspection methods, and process robustness.
- Supporting methods and production teams in defining control points integrated into manufacturing processes.
- Collaborating with the methods team to improve inspectability and the clarity of deliverables.
- Collaborating with the Quality Management team of the Organizational Excellence (ExO) Department during internal audits or quality reviews.
- Supervising, supporting, and developing inspectors, quality agents, and quality engineers.
- Prioritizing inspection activities according to site needs, urgencies, and workload.
- Training and coaching the team on standards, acceptance criteria, documentation, and quality practices.
- Working closely with methods, engineering/eHouse, production, and planning team leaders.
- Participating in NCR review meetings, post-mortems, and improvement projects.
- Performing all other related duties.
- College diploma, quality-related training, or a bachelor’s degree in Industrial, Mechanical, Electrical, Automation Engineering, or another relevant field.
- Lean training, continuous improvement training, Green Belt certification, or equivalent experience (asset).
- 5 to 8 years of relevant experience in quality control, inspection, manufacturing, technical production, or a manufacturing environment.
- Experience in team supervision or coordination.
- Experience creating or implementing a Quality Control Department (asset).
- Experience in control panel manufacturing, electrical assembly, industrial integration, or modular projects (asset).
- Experience with NCRs, corrective actions, internal audits, inspection plans, or quality systems (asset).
- Experience with certification and quality audits (asset).
- Experience in a multi-site environment (asset).
- Strong proficiency in both French and English, spoken and written, to communicate with partners outside Quebec.
- Proficiency with the Microsoft Office suite.
- Comfortable using ERP/MRP systems, quality forms, databases, and performance indicators.
- Knowledge of internal auditing principles (ISO 19011) and measuring and calibration equipment management (ISO 10012) (asset).
- Ability to travel occasionally to ensure consistency and development of inter-site practices.
- Practical knowledge of CSA C22.2 No. 286, UL 508A, and UL 698A requirements applicable to panel inspection and manufacturing.
- Knowledge of Lean tools, 5 Whys, Ishikawa, Pareto, 8D, or other problem-solving methodologies (asset).
- Knowledge of CSA N299 requirements applicable to suppliers in the nuclear industry (asset).
- Knowledge of compliance requirements applicable to electrical control panels intended for the European market (CE) (asset).
More about this job
Responsibilities
Establish and oversee the Quality Control Department across production sites, including inspection standards, quality documentation, product release, and consistent practices aligned with the company’s quality management system. Lead the quality team and coordinate non-conformance resolution, corrective actions, audits, and continuous improvement with production, engineering, methods, and other teams.
Requirements
Requires a relevant college diploma, quality training, or engineering bachelor’s degree, along with 5 to 8 years of relevant manufacturing or quality experience and team supervision or coordination experience. Candidates should be proficient in French and English, comfortable with ERP/MRP and quality tools, and have practical knowledge of applicable electrical panel standards; Lean training and several audit, problem-solving, and industry-specific qualifications are assets.
Skills
- Quality Control
- Quality Management Systems
- Inspection Planning
- Non-Conformance Management
- Root Cause Analysis
- Corrective and Preventive Actions
- Continuous Improvement
- Team Supervision and Coaching
- Internal Auditing
- Lean Methodologies
- Manufacturing Quality
- ERP/MRP Systems
- Quality Documentation
- Cross-Site Coordination
- French and English Communication
Visa sponsorship
Not detected in the job text
Categories
- Manufacturing
- Management & Leadership
- Engineering
Keywords
- Quality Control
- Quality Management System
- Incoming Inspection
- In-Process Inspection
- Final Inspection
- Pre-Shipment Inspection
- Inspection Plans
- Acceptance Criteria
- Non-Conformance Reports
- Corrective and Preventive Actions
- Root Cause Analysis
- Lean
- Green Belt
- 5 Whys
- Ishikawa
- Pareto
- 8D
- ISO 19011
- ISO 10012
- CSA C22.2 No. 286
- UL 508A
- UL 698A
- CSA N299
- CE Compliance
- ERP/MRP
- Calibration
- Electrical Control Panels
- Internal Audits
- Continuous Improvement
- Multi-Site Manufacturing