Find work in Canada.

326,378 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
Technical Trainer
Hyundai Motor Company
Markham, ON
Only Hyundai Auto Canada Corp. team members may apply as an internal candidate. Team members currently employed at other Hyundai subsidiaries are welcome to apply to open positions as an…
Added 17 mins ago
IT Technician (Underground)
Agnico Eagle Mines Limited
Cochrane, ON
Full-time
Monitor technology availability and performance, respond to service interruptions and alerts, investigate recurring issues and escalate complex incidents to internal specialists or vendors.
Added 33 mins ago
Registered Pharmacy Technician - Edmonton, AB / Technicien(ne) en pharmacie, titulaire d’un permis - Edmonton, Alb.
BioScript Solutions
AB · Edmonton, AB
Full-time
Are you ready to make a lasting impact on specialty care? We’re seeking a dedicated and dynamic Registered Pharmacy Technician to join our #BestTeam at BioScript Pharmacy, where we put our…
Added 33 mins ago
Ingénieur Senior, Mécanique - Senior engineer, Mechanical
AJ Walter Aviation
Montreal, QC
Full-time
Examiner les bulletins de service (SB) des équipements pour l'ensemble du portfolio de produits afin de recommander des améliorations en termes de fiabilité ou de coûts;
Added 33 mins ago
General Maintenance Technician
Halton Healthcare
Oakville, ON
Contract
Perform scheduled preventative maintenance on patient beds, stretchers, transport chairs, air purifiers, designated therapy equipment and designated food service carts.
Added 48 mins ago
Museum Technician
the Town of the Blue Mountains
Thornbury, ON
The Museum Technician manages assigned collections and supports their care, documentation, preservation, and interpretation in accordance with established industry standards and best…
Added 1 hour ago
Technicien(ne) aux comptes payables / Accounts Payable Technician
REVAU
Saint-Lambert, QC
Full-time
La personne recherchée est organisée, rigoureuse, orientée vers le service et à l’aise dans un environnement dynamique en constante évolution. Ce poste contribue également à l’amélioration…
Added 1 hour ago
Engine Field Service Technician - Local 7X7
Cummins
Fort McMurray, AB
Full-time
We are looking for a talented Engine Field Service Technician to join our Distribution business in Fort McMurray
Added 1 hour ago
Engine Field Service Technician - Local 14X14
Cummins
Fort McMurray, AB
Full-time
We are looking for a talented Engine Field Service Technician to join our Distribution business in Fort McMurray.
Added 1 hour ago
Ingénieur Senior, Mécanique - Senior engineer, Mechanical
AJW Group
Montreal, QC
Full-time
Examiner les bulletins de service (SB) des équipements pour l'ensemble du portfolio de produits afin de recommander des améliorations en termes de fiabilité ou de coûts;
Added 1 hour ago
Field Technician
Astro Pak
ON · Ontario, Canada
Full-time
Astro Pak is looking for motivated individuals who want more than a typical job. As an Associate Field Technician, you’ll travel to cutting-edge facilities across the country while learning…
Added 1 hour ago
Technical Account Manager
F12.net
Surrey, BC
…elite team of IT professionals equipped to deliver unmatched service to Canadian business leaders. We value humble service, continuous improvement, and hard work - and we’re looking for…
Added 1 hour ago
Parts Technician/Shipper-Receiver - North Battleford
Pattison Agriculture Limited
North Battleford, SK
At Pattison Agriculture we seek talent ready to GROW, CONNECT AND EVOLVE with us! We are looking for a Parts Technician/Shipper-Receiver to join our fast-paced, energetic dealership in…
Added 2 hours ago
Microbulk Field Service Technician
Linde
Brampton, ON
Full-time
Microbulk Field Service Technician (full time)
Added 2 hours ago
Occupational Health and Safety Advisor
City of Edmonton
AB
…technical expertise required to mitigate risk for our frontline service…
Added 2 hours ago
Dairy Equipment Service & Installation Technician
TyTech Dairy Equipment Sales and Service
Grande Pointe, MB
Full-time
Role Description The Dairy Equipment Service & Installation Technician is a full-time, on-site role based in Grande Pointe, MB. This role is responsible for installing, maintaining, and…
Added 2 hours ago
Parts Technician - Kyle
Pattison Agriculture Limited
Kyle, SK
At Pattison Agriculture we seek talent ready to GROW, CONNECT AND EVOLVE with us! We are looking for a Parts Technician to join our fast-paced, energetic dealership in Kyle, SK.
Added 2 hours ago
Toxicology Lab Tech
Certified Group
Kitchener, ON
The Toxicology Lab Technician I works within a fast-paced, regulated laboratory environment and is responsible for following validated methods, standard operating procedures (SOPs), and…
Added 3 hours ago
Maintenance Technician
Safran
Ajax, ON
Full-time
Able to perform mechanical, pneumatic, hydraulic and electrical tasks on CNC machines and other production means to ensure on time delivery to internal and external customers.
Added 3 hours ago
Licensed Practical Nurse
CannAmm
AB · Edmonton, Alberta
Full-time
You will help foster a positive team culture, maintain service excellence, and contribute to safer workplaces through trusted customer service and operational integrity.
Added 3 hours ago
Shop Technician, Heavy Equipment
Toromont Cat
Orillia, ON
Full-time
Toromont Cat is looking for a Shop Technician, Heavy Equipment to join our team! As the successful candidate, you will be responsible for servicing a particular line of Caterpillar…
Added 3 hours ago
Pharmacist
Halton Healthcare
Oakville, ON
Contract
Committed to service excellence and patient safety
Added 3 hours ago
Pharmacy Technician
Halton Healthcare
Oakville, ON
Full-time
Completion of a recognized college level Pharmacy Assistant or Technician Program required
Added 3 hours ago
Pharmacist
Halton Healthcare
Oakville, ON
Contract
Committed to service excellence and patient safety
Added 3 hours ago
Toxicology Lab Tech
Certified Group
Kitchener, ON
Full-time
The Toxicology Lab Technician I works within a fast-paced, regulated laboratory environment and is responsible for following validated methods, standard operating procedures (SOPs), and…

Exchange Technology Services Inc.

Deskside Support Technician

Winnipeg, MB, Canada

Experience: 2+ years of experience in a Field Services or/and Desktop Support role within the IT industry required
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

About Us:

Exchange Technology Services is a leading IT consulting company in Winnipeg and part of the Exchange Income Corporation's family of companies. We provide a wide range of services, including Managed IT, Project Management, Business Intelligence, Cyber Security, Digital Transformation, Training Services, Installation Services, and Telecommunications across Canada and the US.

If you are looking for a fast-paced career, serving enterprise customers and managing diverse IT projects, we invite you to join us.

Our work environment is dynamic, filled with learning opportunities, exciting and challenging projects, and a chance to make a positive impact on clients’ businesses. We value teamwork, fun, and achieving amazing results together.

JOB OVERVIEW
	Reporting to the Service Desk Manager and working closely with the Provisioning Team Lead, the Deskside Support Technician is responsible for providing technical support to end-users, troubleshooting issues, deploying and maintaining hardware at client sites, and providing excellent customer service in line with client service level agreements (SLAs).
KEY RESPONSIBILITIES
	Managing incidents and requests, ensuring timely resolution of high-priority and time-sensitive requests Using ConnectWise Manage (CWM) to manage, document, and update all assigned service tickets, including accurately logging mileage and field time Maintaining documentation, including accurate logs of technical activities, hardware changes, and client interactions Communication with clients regularly, including coordinating service calls, installations, and preventive maintenance Offer both onsite and remote support for computer hardware, software applications, incident troubleshooting, and configuration to an assigned group of client companies Deliver responsive, professional on-site support for desktops, laptops, peripherals, network connectivity, and basic server functions, including assisting clients in real time with requests raised through the Service Desk Maintain clear and timely communication with Service Desk staff, keeping them informed of any planned site visits during normal business hours, including the expected time of return Be available to work outside of normal business hours, including weekends, when situations or business needs arise and urgent client site work is required Collaborate with Hardware Analysts and the Provisioning Team Lead, as needed, to deploy, configure, and retrieve hardware Maintain asset tracking records and documentation for hardware deliveries and returns, and track IT tools, hardware inventory, and consumables Participate in IT Services as assigned (e.g., backups/restoration, thread prevention, etc.) Submit regular performance and incident reports Attend mandatory weekly/monthly team meetings and contribute to team discussions and service improvement initiative Follow internal policies, data protection protocols, and industry-standard safety procedures Maintain a professional appearance by wearing company-branded attire during all client visits Additional responsibilities as assigned.
QUALIFICATIONS
	EDUCATION & EXPERIENCE
		Bachelor’s degree or College diploma in Information Technology, Computer Science, or a related field considered an asset 2+ years of experience in a Field Services or/and Desktop Support role within the IT industry required Previous experience with MS Office applications, Office 365, SharePoint/One Drive, Microsoft Azure, and Microsoft Exchange required Previous experience building and repairing computer hardware, and a working knowledge of past and existing computer hardware components & technologies required Previous experience with Active Directory, Domain Services, and Windows Operating Systems (Consumer/Server) required Working knowledge of imaging tools, endpoint protection platforms, and troubleshooting networking issues and standard enterprise hardware required Familiarity with ConnectWise Manage or similar service management/ticketing systems required Previous experience in a Customer Service or/and Helpdesk Environment is preferred.
	KNOWLEDGE, SKILLS & ABILITIES
		Technical Support and Troubleshooting skills Analytical skills with the ability to solve complex issues Excellent customer support and customer service skills Strong interpersonal skills with a client-focused mindset Ability to work well in a team Strong ability to prioritize tasks and meet deadlines Strong attention to detail and accuracy Proactive, results-driven approach to problem-solving in the field Professional verbal and written communication skills Must possess a valid driver’s licence and be willing to travel regularly to client locations Experience in a fast-paced environment with multitasking responsibilities
WORKING CONDITIONS
	Must be able to obtain and maintain a clear criminal record check Physically able to perform all listed job duties Able to lift and carry up to 50lbs This role involves working in a variety of environments and includes regular interaction with staff and members of the public Field-based role requiring daily travel to client sites and head office Company van (Subject to availability) and tools provided for work-related duties. On Call/Shiftwork as required to provide after-hour client support, including occasional weekend work for critical support tasks Various shifts at a fast pace to meet service level requirements of our clients

Methods and procedures described or implied in the job profile may be altered to accommodate employees.

What We Offer:

Competitive salary and benefits package
Registered Retirement Savings Plan with Company Matching
Employee Share Purchase Plan
Onsite Gym
Subsidized Phone Plan
Opportunities for professional development and career growth
Collaborative and innovative work environment

If this sounds like an opportunity you would like to be a part of, please apply!

Please note, Exchange Technology Services is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and encourage applications from all qualified individuals. Accommodations are available upon request throughout the recruitment process. Please reach out to careers@exchangetech.ca if you have any questions.

Exchange Technology Services uses Artificial Intelligence (AI) to generate candidate summaries based on information provided in the candidate's application and resume. These summaries are intended to support, but not replace, human review during the recruitment process. We do not use AI to make any final hiring or interview decisions.

Apply About employer

More about this job

Responsibilities

The Deskside Support Technician is responsible for providing technical support, troubleshooting issues, and deploying hardware at client sites. They must manage service tickets, maintain accurate documentation, and ensure excellent customer service in accordance with service level agreements.

Requirements

Candidates must have at least 2 years of experience in a field services or desktop support role and possess a valid driver's license. Proficiency in Microsoft technologies, hardware repair, and service management software like ConnectWise Manage is required.

Skills

Technical support
Troubleshooting
Hardware deployment
Customer service
ConnectWise Manage
Active Directory
Windows Operating Systems
Network connectivity
Office 365
Azure
Hardware maintenance
Asset tracking
Incident management
Analytical skills
Communication skills
Time management

Benefits

Competitive salary
Registered Retirement Savings Plan with Company Matching
Employee Share Purchase Plan
Onsite Gym
Subsidized Phone Plan
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
Field Services
IT Consulting
ConnectWise Manage
Active Directory
Windows Server
Office 365
Azure
Hardware Troubleshooting
Network Connectivity
Asset Tracking
Incident Management
SLA
SharePoint
OneDrive
Endpoint Protection
Imaging Tools
Technical Support
Customer Service
Preventive Maintenance

Report this job