Find work in Canada.

325,440 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
The North America OEM Spare Parts Customer Service team, also known as the NA OD Desk team, serves as the main contact for Husky's original equipment manufacturer spare parts. The NA OD…
Added 11 mins ago
IT Onsite Support Technician
Arvato
Vancouver, BC
$55,000 to $65,000 CAD / year
Full-time
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products,…
Added 11 mins ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
Act as Tier 3 support for escalated issues involving Infor LN and other ERP applications, working closely with service desk and technical support teams to resolve complex issues.
Added 11 mins ago
Temporary Fashion Associate - Erin Mills Town Centre
RW&CO
Mississauga, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 41 mins ago
Receptionist & Office Admin
Neighbourhood Courier Inc.
Mississauga, ON
Full-time
The Office Administrator / Receptionist will play a vital role in managing our front desk and providing day-to-day administrative support for our logistics and transport network.…
Added 41 mins ago
Weekend Light Duty Cleaner
FirstService Residential Canada
Vaughan, ON
Full-time
Have knowledge of standard methods, practices, tools, and equipment of the janitorial service
Added 41 mins ago
Weekend Heavy Duty Cleaner
FirstService Residential Canada
Toronto, ON
Full-time
Have knowledge of standard methods, practices, tools, and equipment of the janitorial service
Added 41 mins ago
Security Concierge
FirstService Residential Canada
Vaughan, ON
Full-time
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Added 41 mins ago
Information Technology (IT) Manager
Thornhill Medical
Toronto, ON · North York, ON
Full-time
Manages day-to-day IT support operations and service delivery.
Added 42 mins ago
Front Office Supervisor
Coast Hotels
Calgary, AB
…diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we…
Added 42 mins ago
Medical Administrator
Rejuvenation
Calgary, AB
Greet clients upon arrival and provide the Rejuvenation experience through excellent customer service.
Added 42 mins ago
Animal Feed Customer Service Representative
GVF Group of Companies
Cambridge, ON
Full-time
GVF is looking for a Animal Feed Customer Service Representative to join our team in Cambridge, Ontario! As a key part of our order desk customer service team, you will provide front-line…
Added 1 hour ago
Temporary Fashion Associate - RW&CO
RW&CO
Toronto, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
Merchandiser - Orleans
Brand Momentum
Orleans, ON
$19 CAD / hour
Part-time
Don’t like the idea of sitting at a desk all day? Need to be out in the field meeting new people? Come join our dynamic team and be part of a national sales and merchandising team.…
Added 1 hour ago
Manager, Technical Services
Guelph General Hospital
Guelph, ON
Full-time
…services. The role provides oversight of infrastructure operations, service desk, end-user computing, telecommunications, server and storage platforms, cloud services, cybersecurity…
Added 1 hour ago
Temporary Fashion Associate - Erin Mills Town Centre
RCL - Reitmans Canada Ltd/Ltée
Mississauga, ON
Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
IT Operations & Systems Support Specialist (34762)
Myticas Consulting
Ottawa, ON
Contract
Respond to help desk tickets and service requests, providing timely troubleshooting and resolution
Added 1 hour ago
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
Full-time
Provide Level 2/3 technical escalation support and assist with Service Desk overflow when necessary.
Added 1 hour ago
Service Coordinator
Laura Canada
Newmarket, ON
Provide exemplary customer service at cash desk.
Added 1 hour ago
Field Service Technician (Kootenay Region)
BFG Enterprise Services
Nelson, BC
$52,000 to $57,000 CAD / year
Full-time
Role: Responsible for providing field technical service and support at BFG Enterprise Services customer sites across Canada, by performing connectivity and hardware troubleshooting and…
Added 1 hour ago
Team Lead, Technical Customer Support
Houle
Calgary, AB
Full-time
Administer and maintain ticketing and service management systems, including Net Help Desk
Added 1 hour ago
IT Technician
University of Niagara Falls Canada
Niagara Falls, ON
$55,000 to $62,000 CAD / year
…employee onboarding and offboarding, responds to incidents and service requests through the IT service desk, and escalates complex technical or cybersecurity issues to senior IT…
Added 1 hour ago
Student Life Coordinator
Algoma University
Brampton, ON
$55,348 to $69,185 CAD / year
This position will be front-line/front desk, student-centric, and service-based. The regular hours for this position will be based on a 35-hour workweek, but will be non-regular at times to…
Added 1 hour ago
Workplace Ambassador II
BGIS
Toronto, ON
Full-time
…facilities and project teams, technology and furniture vendors, food service operators and fitness center operators. In this role, there is a unique opportunity to influence how employees…
Added 2 hours ago
PATIENT EXPERIENCE MANAGER
PhysioPlus Health Group
Toronto, ON
$60,000 to $70,000 CAD / year
Full-time
Day to day, you’ll supervise our administrative team, lead weekly team meetings, and help onboard and train new front desk staff - all while making sure patients feel taken care of from the…

Exchange Technology Services Inc.

Deskside Support Technician

Winnipeg, MB, Canada

Experience: 2+ years of experience in a Field Services or/and Desktop Support role within the IT industry required
Posting language: English
Posted: Sep 28, 2026

Apply About employer

Applications open in a new tab.

Original job description

About Us:

Exchange Technology Services is a leading IT consulting company in Winnipeg and part of the Exchange Income Corporation's family of companies. We provide a wide range of services, including Managed IT, Project Management, Business Intelligence, Cyber Security, Digital Transformation, Training Services, Installation Services, and Telecommunications across Canada and the US.

If you are looking for a fast-paced career, serving enterprise customers and managing diverse IT projects, we invite you to join us.

Our work environment is dynamic, filled with learning opportunities, exciting and challenging projects, and a chance to make a positive impact on clients’ businesses. We value teamwork, fun, and achieving amazing results together.

JOB OVERVIEW
	Reporting to the Service Desk Manager and working closely with the Provisioning Team Lead, the Deskside Support Technician is responsible for providing technical support to end-users, troubleshooting issues, deploying and maintaining hardware at client sites, and providing excellent customer service in line with client service level agreements (SLAs).
KEY RESPONSIBILITIES
	Managing incidents and requests, ensuring timely resolution of high-priority and time-sensitive requests Using ConnectWise Manage (CWM) to manage, document, and update all assigned service tickets, including accurately logging mileage and field time Maintaining documentation, including accurate logs of technical activities, hardware changes, and client interactions Communication with clients regularly, including coordinating service calls, installations, and preventive maintenance Offer both onsite and remote support for computer hardware, software applications, incident troubleshooting, and configuration to an assigned group of client companies Deliver responsive, professional on-site support for desktops, laptops, peripherals, network connectivity, and basic server functions, including assisting clients in real time with requests raised through the Service Desk Maintain clear and timely communication with Service Desk staff, keeping them informed of any planned site visits during normal business hours, including the expected time of return Be available to work outside of normal business hours, including weekends, when situations or business needs arise and urgent client site work is required Collaborate with Hardware Analysts and the Provisioning Team Lead, as needed, to deploy, configure, and retrieve hardware Maintain asset tracking records and documentation for hardware deliveries and returns, and track IT tools, hardware inventory, and consumables Participate in IT Services as assigned (e.g., backups/restoration, thread prevention, etc.) Submit regular performance and incident reports Attend mandatory weekly/monthly team meetings and contribute to team discussions and service improvement initiative Follow internal policies, data protection protocols, and industry-standard safety procedures Maintain a professional appearance by wearing company-branded attire during all client visits Additional responsibilities as assigned.
QUALIFICATIONS
	EDUCATION & EXPERIENCE
		Bachelor’s degree or College diploma in Information Technology, Computer Science, or a related field considered an asset 2+ years of experience in a Field Services or/and Desktop Support role within the IT industry required Previous experience with MS Office applications, Office 365, SharePoint/One Drive, Microsoft Azure, and Microsoft Exchange required Previous experience building and repairing computer hardware, and a working knowledge of past and existing computer hardware components & technologies required Previous experience with Active Directory, Domain Services, and Windows Operating Systems (Consumer/Server) required Working knowledge of imaging tools, endpoint protection platforms, and troubleshooting networking issues and standard enterprise hardware required Familiarity with ConnectWise Manage or similar service management/ticketing systems required Previous experience in a Customer Service or/and Helpdesk Environment is preferred.
	KNOWLEDGE, SKILLS & ABILITIES
		Technical Support and Troubleshooting skills Analytical skills with the ability to solve complex issues Excellent customer support and customer service skills Strong interpersonal skills with a client-focused mindset Ability to work well in a team Strong ability to prioritize tasks and meet deadlines Strong attention to detail and accuracy Proactive, results-driven approach to problem-solving in the field Professional verbal and written communication skills Must possess a valid driver’s licence and be willing to travel regularly to client locations Experience in a fast-paced environment with multitasking responsibilities
WORKING CONDITIONS
	Must be able to obtain and maintain a clear criminal record check Physically able to perform all listed job duties Able to lift and carry up to 50lbs This role involves working in a variety of environments and includes regular interaction with staff and members of the public Field-based role requiring daily travel to client sites and head office Company van (Subject to availability) and tools provided for work-related duties. On Call/Shiftwork as required to provide after-hour client support, including occasional weekend work for critical support tasks Various shifts at a fast pace to meet service level requirements of our clients

Methods and procedures described or implied in the job profile may be altered to accommodate employees.

What We Offer:

Competitive salary and benefits package
Registered Retirement Savings Plan with Company Matching
Employee Share Purchase Plan
Onsite Gym
Subsidized Phone Plan
Opportunities for professional development and career growth
Collaborative and innovative work environment

If this sounds like an opportunity you would like to be a part of, please apply!

Please note, Exchange Technology Services is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and encourage applications from all qualified individuals. Accommodations are available upon request throughout the recruitment process. Please reach out to careers@exchangetech.ca if you have any questions.

Exchange Technology Services uses Artificial Intelligence (AI) to generate candidate summaries based on information provided in the candidate's application and resume. These summaries are intended to support, but not replace, human review during the recruitment process. We do not use AI to make any final hiring or interview decisions.

Apply About employer

More about this job

Responsibilities

The Deskside Support Technician is responsible for providing technical support, troubleshooting issues, and deploying hardware at client sites. They must manage service tickets, maintain accurate documentation, and ensure excellent customer service in accordance with service level agreements.

Requirements

Candidates must have at least 2 years of experience in a field services or desktop support role and possess a valid driver's license. Proficiency in Microsoft technologies, hardware repair, and service management software like ConnectWise Manage is required.

Skills

Technical support
Troubleshooting
Hardware deployment
Customer service
ConnectWise Manage
Active Directory
Windows Operating Systems
Network connectivity
Office 365
Azure
Hardware maintenance
Asset tracking
Incident management
Analytical skills
Communication skills
Time management

Benefits

Competitive salary
Registered Retirement Savings Plan with Company Matching
Employee Share Purchase Plan
Onsite Gym
Subsidized Phone Plan
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Deskside Support
Field Services
IT Consulting
ConnectWise Manage
Active Directory
Windows Server
Office 365
Azure
Hardware Troubleshooting
Network Connectivity
Asset Tracking
Incident Management
SLA
SharePoint
OneDrive
Endpoint Protection
Imaging Tools
Technical Support
Customer Service
Preventive Maintenance

Report this job