Find work in Canada.

493,559 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 hours ago
Clarity Operations Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…management tools, primarily Clarity PPM. Managing a business analyst, support analyst, and two developers, the role ensures reliable system access, drives continuous improvement, supports…
Added 3 hours ago
UT
Risk Analyst - # 26-27113
US Tech Solutions
Toronto, ON
- $62 to $66 CAD / hour
- Contract
Assess security impacts related to managed services.
Added 4 hours ago
A
Technical Systems Analyst :: Fulltime :: Toronto, ON
AceStack
Toronto, ON
- Full-time
Job Title: Technical Systems Analyst – (Canadian Wealth & Asset Management)
Added 2 days ago
A
Senior Technology Acquisition Consultant
Affinity
Calgary, AB
- Contract
Broad understanding of multiple IT disciplines, including infrastructure, software, managed services, professional services, and vendor management.
Added 2 days ago
O
Third Party Risk & Governance Analyst
OnX
Toronto, ON · Greater Toronto Area, Canada
- Contract
Exposure to SaaS, cloud, managed services, and technology supplier ecosystems.
Added 2 days ago
IT Application Analyst (WMS)
Canada Cartage Group of Companies
Mississauga, ON
Manage the upkeep of the application. Work with the Infrastructure, IT Security, DBAs and vendors to ensure that the applications and environments are updated routinely and functioning at…
Added 2 days ago
S
Financial Analyst
SafetyCo
Toronto, ON · Greater Toronto Area, Canada
- Contract
Working closely with Finance and operational leaders, the Financial Analyst monitors financial performance, tracks program expenditures, and maintains accurate financial records. The role…
Added 2 days ago
NOC Analyst
Exchange Technology Services Inc.
Winnipeg, MB
Exchange Technology Services is a leading IT consulting company in Winnipeg and part of the Exchange Income Corporation's family of companies. We provide a wide range of services, including…
Added 3 days ago
D
Risk Analyst
Dexian
Toronto, ON
- $70 to $73 CAD / hour
- Contract
2.) 8+ years of experience assessing supplier security controls and third-party technology risks, including cloud, SaaS, outsourcing or managed services
Added 3 days ago
R&
Risk Analyst V
Robertson & Company Ltd.
Mississauga, ON
- Contract
8+ years of experience assessing supplier security controls and third-party technology risks, including cloud, SaaS, outsourcing or managed services
Added 3 days ago
L3 SOC Analyst - Calgary
Integrity360
Calgary, AB
…Integrity360 delivers a full suite of professional, support, and managed security services. These span the complete cyber risk lifecycle, from identification and prevention to detection,…
Added 3 days ago
H(
Investment Data Governance Analyst
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $71,000 to $109,000 CAD / year
- Full-time
membership in HOOPP’s world class defined benefit pension plan, which can serve as an important part of your retirement security
Added 3 days ago
GT
Risk Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $60 to $70 CAD / hour
- Contract
8 years of experience assessing supplier security controls and third-party technology risks, including cloud, SaaS, outsourcing or managed services
Added 3 days ago
AG
Senior Network Analyst
ATCO Group
Edmonton, AB · AB · Calgary, AB
- Full-time
…and enables a diverse global business. As a Senior Network Analyst, you’ll influence the future of our enterprise network environment, leading technology evolution and strategic initiatives…
Added 3 days ago
AS
Applications Support Specialist
Apex Systems
Toronto, ON
- $24 to $27 USD / hour
- Contract
Apex Systems is a global IT services provider, and our staffing practice has an opening for a tier 1 -2 application support analyst with mainframe, ticketing and monitoring experience to…
Added 3 days ago
CO
Job ID #32294: Network Analyst II - Datacentre Operations
City Of Hamilton
Hamilton, ON
- Full-time
Reporting to the Supervisor, Infrastructure & Operations (Datacentre Operations), the Network Analyst II troubleshoots, supports and assists in maintaining server infrastructure, operating…
Added 3 days ago
IT Systems Specialist
Affinity Credit Union
Saskatoon, SK
…Management of hardware, software, operating system images, and security updates. You will be a escalation point for the diagnosis and resolution of complex end-user issues while working…
Added 3 days ago
Managed Services - Service Desk Administrator 1
Convergence Networks
Ottawa, ON
Convergence Networks is one of North America’s leading managed service and managed security providers. We are a service company focused on helping clients leverage technology as a strategic…
Added 3 days ago
Financial Solutions Architect
Exchange Technology Services Inc.
Winnipeg, MB
Exchange Technology Services is a leading IT consulting company in Winnipeg and part of the Exchange Income Corporation's family of companies. We provide a wide range of services, including…
Added 3 days ago
D
Risk Analyst
Dexian
Toronto, ON · Greater Toronto Area, Canada
- Contract
Assess supplier security considerations involving public cloud, SaaS, outsourcing, managed services, and other technology-enabled arrangements.
Added 3 days ago
IC
Senior Risk Analyst
Infotek Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- $60 to $74 CAD / hour
- Contract
8+ years assessing supplier security controls and third-party technology risk (cloud, SaaS, outsourcing, managed services)
Added 4 days ago
M
Analyste de Support à la Production / Production Support Analyst
mthree
Montreal, QC
- $70,000 to $90,000 CAD / year
- Full-time
S’intéresse aux systèmes distribués et souhaite travailler sur des services à grande échelle.
Added 4 days ago
CO
Job ID #32294: Network Analyst II - Datacentre Operations
City of Hamilton
Hamilton, ON
- Full-time
Reporting to the Supervisor, Infrastructure & Operations (Datacentre Operations), the Network Analyst II troubleshoots, supports and assists in maintaining server infrastructure, operating…
Added 4 days ago
R
Kubernetes Reliability Engineer
Roche
Mississauga, ON · Canada Pharma Campus
- Full-time
…distributed, fault-tolerant systems, focusing heavily on automation, security, and…
Added 4 days ago
TI
Cyber SOC Analyst
Tekgence Inc
Toronto, ON
- Contract
Job Description: Skills: MSS - Security Operations Center (SOC)

Exchange Technology Services Inc.

NOC Analyst

Winnipeg, MB, Canada

Apply About employer

Applications open in a new tab.

Job details

Experience: 1-2 years of experience in IT support, MSP, Network Administration or NOC environments.
Posting language: English
Posted: Oct 23, 2026

Original job description

About Us:

Exchange Technology Services is a leading IT consulting company in Winnipeg and part of the Exchange Income Corporation's family of companies. We provide a wide range of services, including Managed IT, Project Management, Business Intelligence, Cyber Security, Digital Transformation, Training Services, Installation Services, and Telecommunications across Canada and the US.

If you are looking for a fast-paced career, serving enterprise customers and managing diverse IT projects, we invite you to join us.

Our work environment is dynamic, filled with learning opportunities, exciting and challenging projects, and a chance to make a positive impact on clients’ businesses. We value teamwork, fun, and achieving amazing results together.

JOB OVERVIEW
	Reporting to the NOC Manager, The Tier 1 NOC Analyst serves as the first point of contact for monitoring, incident response, and operational support within the Network Operations Centre. This role is responsible for proactively monitoring customer environments, responding to alerts, performing initial troubleshooting, and escalating complex issues to senior technical teams when required. The successful candidate will help ensure the availability, performance, and reliability of customer infrastructure while delivering exceptional service and maintaining accurate documentation. Responsibilities align with NOC functions such as monitoring customer environments, alert management, incident response, customer onboarding support, network documentation, and coordination with technical teams.
KEY RESPONSIBILITIES
	Monitoring and Alert Management Monitor customer networks, servers, cloud services, security devices, and applications. Respond to system-generated alerts from monitoring platforms. Investigate and validate alerts to determine business impact. Identify potential issues before they become service-affecting incidents. Escalate unresolved or critical issues according to established procedures. Incident Response Respond to infrastructure outages, performance degradations, and service disruptions. Perform initial troubleshooting and diagnostics. Create, update, and manage incident tickets. Document troubleshooting activities and resolution steps. Coordinate with internal technical teams to restore services. Network Operations Monitor WAN, LAN, wireless, VPN, and internet connectivity services. Verify operational status of routers, switches, firewalls, and wireless controllers. Support routine maintenance windows and change activities. Assist with network device onboarding and monitoring configuration. Customer Support Communicate with customers regarding incidents and service interruptions. Provide timely updates on ticket status and resolution progress. Maintain a professional and customer-focused approach in all interactions. Support customer onboarding activities and operational readiness tasks. Documentation Maintain accurate incident records and operational notes. Update network documentation, asset information, and topology diagrams. Create and maintain knowledge base articles and standard operating procedures. Ensure all work performed is properly documented within ticketing systems. Continuous Improvement Identify recurring issues and recommend improvements. Assist with monitoring platform optimization. Participate in team training and knowledge-sharing initiatives. Support operational reporting and service improvement programs. Additional responsibilities as assigned.
QUALIFICATIONS
	EDUCATION & EXPERIENCE
		Diploma or Certificate in Information Technology, Computer Systems Technology, Network Administration, or a related discipline. 1-2 years of experience in IT support, MSP, Network Administration or NOC environments. Experience with LogicMonitor
	PROFESSIONAL CERTIFICATIONS (CONSIDERED AN ASSET)
		CompTIA Network+ Cisco CCNA Palo Alto PCSNA FortiNet NSE
	KNOWLEDGE, SKILLS & ABILITIES
		Basic understanding of: TCP/IP networking Routing and switching fundamentals DNS and DHCP VPN technologies Microsoft Windows operating systems Microsoft 365 Firewalls and network security concepts Cloud technologies such as Microsoft Azure IT service management processes Core Competencies Strong troubleshooting and analytical skills Excellent customer service skills Effective verbal and written communication Ability to follow documented procedures Strong attention to detail Ability to prioritize and manage multiple tasks Team-oriented mindset Willingness to learn and develop technical skills
WORKING CONDITIONS
	Must be able to obtain and maintain a clear criminal record check Physically able to perform all listed job duties Work performed primarily in an office environment Manual dexterity required to use desktop computer and telephone On Call/Shiftwork as required to provide after-hour client support Participation in a 24x7 shift rotation. Evening, weekend, and holiday coverage may be required.

Methods and procedures described or implied in the job profile may be altered to accommodate employees.

What We Offer:

Competitive salary and benefits package
Registered Retirement Savings Plan with Company Matching
Employee Share Purchase Plan
Onsite Gym
Subsidized Phone Plan
Opportunities for professional development and career growth
Collaborative and innovative work environment

If this sounds like an opportunity you would like to be a part of, please apply!

Please note, Exchange Technology Services is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and encourage applications from all qualified individuals. Accommodations are available upon request throughout the recruitment process. Please reach out to careers@exchangetech.ca if you have any questions.

Exchange Technology Services uses Artificial Intelligence (AI) to generate candidate summaries based on information provided in the candidate's application and resume. These summaries are intended to support, but not replace, human review during the recruitment process. We do not use AI to make any final hiring or interview decisions.

Apply About employer

More about this job

Responsibilities

The Tier 1 NOC Analyst is responsible for monitoring customer infrastructure, responding to system alerts, and performing initial troubleshooting to ensure service availability. They also manage incident tickets, document technical resolutions, and coordinate with senior teams to resolve complex network issues.

Requirements

Candidates must possess a diploma or certificate in IT or a related field along with 1-2 years of experience in IT support or NOC environments. Proficiency in networking fundamentals, security concepts, and ticketing systems is required, with professional certifications considered an asset.

Skills

Network monitoring
Incident response
Troubleshooting
TCP/IP
Routing and switching
DNS
DHCP
VPN
Microsoft Windows
Microsoft 365
Firewalls
Network security
Microsoft Azure
IT service management
LogicMonitor

Benefits

Competitive salary
Registered Retirement Savings Plan with Company Matching
Employee Share Purchase Plan
Onsite Gym
Subsidized Phone Plan
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

NOC Analyst
Managed IT
Network Operations Centre
LogicMonitor
TCP/IP
Routing
Switching
DNS
DHCP
VPN
Microsoft Windows
Microsoft 365
Firewalls
Network Security
Microsoft Azure
IT Service Management
CompTIA Network+
Cisco CCNA
Palo Alto PCSNA
FortiNet NSE
Incident Response
Monitoring
WAN
LAN
Cloud Services
Technical Support
Documentation
Troubleshooting
Infrastructure
24x7 Shift

Report this job