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Added 9 mins ago
VB
Network & Telecom Analyst II
Vale Base Metals
NL · Newfoundland and Labrador, Canada
- Full-time
The successful candidate will work closely with business stakeholders, technology teams, vendors, and service providers to ensure secure, reliable, and cost-effective network and…
Added 9 mins ago
IC
Problem Management, Lead
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
As a lead, within a critical service delivery function, the role is responsible for building stakeholder confidence in Interac’s ability to meet our service level commitments
Added 24 mins ago
TS
Senior Architectural Technologist - Restaurants
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
Related titles: Senior Technologist, Project Technologist, Technical Lead, Architectural Technologist, Senior Revit Technologist, Project Lead, Technical Lead, Senior Job Captain, Intern…
Added 24 mins ago
BI
Senior Pega Lead / Lead Enterprise Business Architect
BURGEON IT SERVICES
Toronto, ON
- Contract
We are seeking an experienced Senior Pega Lead / Lead Enterprise Business Architect to design and deliver scalable enterprise solutions supporting Wealth Management capabilities within a…
Added 24 mins ago
WC
Director, Strategic Account Management - Research Services (Bilingual)
Walmart Canada
Mississauga, ON
- Full-time
…commercial needs across DIY, flexible support and bespoke full-service Research Services. While this role is not primarily focused on individual project delivery, the Director will remain…
Added 24 mins ago
SF
Manager, Server & Storage
Simon Fraser University
Burnaby, BC
- Full-time
…an effective communicator and relationship builder who can lead teams, manage competing priorities, and drive continuous improvement initiatives. They demonstrate sound judgment, a customer…
Added 24 mins ago
Business Analyst - CEPA
Government of Alberta
AB
Manages and supports the business change process for CEPA, ensuring changes are delivered in alignment with Service Alberta and GoA-wide objectives and priorities and support the effective…
Added 39 mins ago
Systems Administrator 3 - Enterprise Observability
British Columbia Lottery Corporation
BC · Hybrid - Kamloops or Vancouver, BC
The Systems Administrator 3 acts as a senior technical resource in application/service architecture, application design and delivery, translating business and technical requirements into…
Added 39 mins ago
GT
Associate Director, Software Engineering
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Reporting to the Director, Technology Delivery, the Associate Director, Software Engineering will establish and lead a sustainable software engineering capability that delivers secure,…
Added 39 mins ago
HO
ShelterCare Support Worker (Days)
House of Friendship
Waterloo, ON
- Contract
…status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of…
Added 39 mins ago
HO
ShelterCare Support Worker (Evenings)
House of Friendship
Waterloo, ON
- Contract
…status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of…
Added 39 mins ago
A
Senior Manager, Business Human Resources - Allergan Aesthetics (18 month contract)
AbbVie
Markham, ON
- $119,500 to $210,500 CAD / year
- Contract
Ensure the effective delivery of all HR programs and service, and be responsible for HR results in the business, including client satisfaction, HR effectiveness, and associated financial…
Added 53 mins ago
BG
Supervisor - Service Department - Construction and Forestry
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- Full-time
Approve release of equipment for delivery after verifying quality and completion of work to uphold service standards.
Added 53 mins ago
IC
Senior Project Manager
Infotek Consulting Inc.
Toronto, ON
- $90 to $110 CAD / hour
- Contract
Oversee vendor relationships and coordinate external service providers to support project delivery.
Added 53 mins ago
GE
Senior Manager of Information Technology and Digital Transformation
Grand Erie District School Board
Brantford, ON
- Full-time
Operational Management & Service Delivery: Oversee IT operations, infrastructure, software, Ministry of Education reporting (ONSIS), and service delivery ensuring reliability, compliance,…
Added 53 mins ago
SH
Cyber Security Specialist
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Toronto, ON · Scarborough, ON
- Full-time
Reporting to the Information Security Manager, the Cyber Security Specialist plays an integral role in the delivery of the Cyber Security program through the Local Delivery Group (LDG) in…
Added 53 mins ago
US
Yard Crew - Early Morning
UPS Supply Chain Solutions
California, ON · CA - CALEDON HUB (ONCND)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 53 mins ago
US
Seasonal Delivery helper Kelowna, Vernon, Penticton
UPS Supply Chain Solutions
Kelowna, BC · CA - KELOWNA CENTRE (BCKEO)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 53 mins ago
IT
Account Manager, Client Services
InTandem Talent
Richmond Hill, ON
- $75,000 to $85,000 CAD / year
- Full-time
…ownership of key enterprise relationships and help shape how client service is delivered. You’ll be the single point of accountability for a portfolio of strategic client relationships,…
Added 53 mins ago
P
Senior Manager Cyber Generalist
PwC
Toronto, ON
- Full-time
Lead the end-to-end delivery (including project economics) of multiple projects, comprising multiple resources and teams and ensure the quality of deliverables and clients are satisfied…
Added 1 hour ago
EM
Senior Consultant - Cyber Security
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Toronto, ON
- Full-time
Electric Mind’s Technology Practice brings together deep engineering expertise, modern delivery disciplines, and pragmatic architectural thinking to help clients execute complex,…
Added 1 hour ago
Director of Warehouse and Service Operations (1026)
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…productivity, prevents product issues, and delivers excellent service outcomes. This role partners closely with Delivery, Sales, Purchasing, Finance, Health & Safety, and Technology to…
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GD
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Responsible for hiring external auditing and security firms, when required, to assess our operational practice and service delivery;
Added 1 hour ago
Manager, GTB Resiliency (12 month contract)
Scotiabank
Toronto, ON
Support and lead assigned workstreams within enterprise and regulatory operational resiliency initiatives, ensuring delivery of agreed milestones and testing commitments.
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…

Exchange Technology Services Inc.

Systems Administrator

Winnipeg, MB, Canada

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Job details

Experience: Minimum 3 years of experience in a Systems Administrator, Technical Support, Infrastructure Support, or Managed Services role.
Posting language: English
Posted: Oct 28, 2026

Original job description

About Us:

Exchange Technology Services is a leading IT consulting company in Winnipeg and part of the Exchange Income Corporation's family of companies. We provide a wide range of services, including Managed IT, Project Management, Business Intelligence, Cyber Security, Digital Transformation, Training Services, Installation Services, and Telecommunications across Canada and the US.

If you are looking for a fast-paced career, serving enterprise customers and managing diverse IT projects, we invite you to join us.

Our work environment is dynamic, filled with learning opportunities, exciting and challenging projects, and a chance to make a positive impact on clients’ businesses. We value teamwork, fun, and achieving amazing results together.

JOB OVERVIEW
	Reporting to the Technical Lead, Managed Services, the Systems Administrator is responsible for the administration, support, maintenance, and continual improvement of client and internal technology environments across Exchange Technology Services (ETS). This role serves as a technical generalist supporting Microsoft cloud technologies, Windows infrastructure, business applications, endpoint management platforms, backup solutions, service management platforms, and operational processes. The Systems Administrator works closely with the Service Desk, Managed Services Engineering, Projects, Cyber Security, and Client Success teams to deliver reliable, secure, and efficient IT services. The role requires a strong technical foundation, excellent troubleshooting skills, attention to detail, and a commitment to providing exceptional client experiences. This position supports both reactive and proactive service delivery activities including system administration, onboarding, maintenance, monitoring, documentation management, patch management, backup administration, service improvement initiatives, and technical project participation.
KEY RESPONSIBILITIES
	Microsoft Cloud Administration Administer and support Microsoft 365 environments. Manage Exchange Online, Teams, SharePoint Online, OneDrive, and related Microsoft services. Administer Microsoft Entra ID (Azure AD), Conditional Access, MFA, and identity management. Manage user provisioning, deprovisioning, licensing, and permission assignments. Support Azure infrastructure and cloud service administration. Assist with cloud migrations, tenant integrations, and modernization initiatives. Windows Server Administration Administer and maintain Windows Server environments. Manage Active Directory, Group Policy, DNS, DHCP, and file services. Support virtualization platforms and hosted infrastructure. Perform routine server maintenance, upgrades, and remediation activities. Monitor system health and performance. Endpoint and Device Management Support workstation deployment, configuration, and lifecycle management. Administer Mobile Device Management (MDM) platforms. Manage endpoint security, compliance, and policy administration. Assist with device enrollment and deployment processes. ITSM, PSA, and ServiceNow Administration Support configuration and administration of ServiceNow and associated workflows. Assist with ITSM process improvement initiatives. Maintain ticket quality, documentation standards, and workflow compliance. Support PSA and operational platform administration. Participate in automation and service improvement projects. RMM Administration Manage and maintain Remote Monitoring and Management (RMM) platforms. Develop and optimize monitoring policies and alert thresholds. Investigate and remediate monitoring alerts. Support automation initiatives that improve operational efficiency. Backup and Recovery Services Administer backup platforms and monitoring systems. Validate backup success rates, retention policies, and recovery readiness. Perform backup restores and disaster recovery testing. Assist with business continuity and recovery planning efforts. Patch Management Manage Windows patching and maintenance schedules. Review, approve, deploy, and validate patches. Identify and remediate patch compliance issues. Support vulnerability remediation initiatives. SSL Certificate Management Monitor certificate expirations and renewal schedules. Coordinate certificate renewals and deployments. Maintain accurate certificate inventories and documentation. Support certificate automation initiatives where applicable. Client Onboarding and Offboarding Participate in technical onboarding and transition activities. Configure client environments and establish operational standards. Assist with discovery, documentation, and asset management activities. Support client offboarding processes when required. Business Applications Support Support line-of-business applications and third-party SaaS platforms. Assist with application deployment, upgrades, and troubleshooting. Coordinate with vendors and internal teams on issue resolution. Documentation and Knowledge Management Create and maintain technical documentation. Develop standard operating procedures and knowledge base articles. Ensure configuration, asset, and environment documentation remains current. Contribute to operational process documentation and improvement initiatives. Time Tracking and Task Management Maintain accurate time entry and task documentation. Update tickets with detailed technical notes and resolution details. Ensure activities are tracked according to ETS operational standards. Support KPI reporting through accurate workload documentation. Project Participation Assist with infrastructure projects, client migrations, and system upgrades. Participate in change management processes. Execute assigned project tasks and technical deliverables. Collaborate with engineering teams during project implementation. Additional responsibilities as assigned.
QUALIFICATIONS
	EDUCATION & EXPERIENCE
		College Diploma or Degree in Information Technology, Computer Science, or a related field preferred. Minimum 3 years of experience in a Systems Administrator, Technical Support, Infrastructure Support, or Managed Services role.
	KNOWLEDGE, SKILLS & ABILITIES
		Experience supporting Microsoft 365 and Azure environments. Experience supporting Windows Server infrastructure. Experience working within a Managed Services Provider (MSP) environment is considered an asset. Experience with ServiceNow, RMM platforms, MDM platforms, and backup solutions is preferred. Technical Skills: Strong knowledge of: Microsoft 365 Azure and Entra ID Windows Server Active Directory Group Policy Exchange Online SharePoint Online Teams Administration Endpoint Management MDM Platforms RMM Platforms ServiceNow Backup and Recovery Solutions SSL Certificate Management Windows Patching ITIL-based Service Management Core Competencies: Technical Excellence Strong troubleshooting and analytical skills. Ability to resolve complex technical issues independently. Attention to detail and commitment to quality. Communication Excellent written and verbal communication skills. Ability to communicate technical information to both technical and non-technical audiences. Strong client relationship management skills. Organization Effective prioritization and time-management abilities. Ability to manage multiple tasks and competing priorities. Strong documentation discipline. Teamwork Collaborative approach to problem solving. Ability to work effectively across multiple operational teams. Commitment to knowledge sharing and mentorship.
WORKING CONDITIONS
	Must be able to obtain and maintain a clear criminal record check Physically able to perform all listed job duties Valid driver’s licence and reliable transportation preferred to support occasional travel to client locations as required. Work performed primarily in an office environment Manual dexterity required to use desktop computer and telephone Participation in after-hours maintenance windows as needed. Participation in on-call rotations may be required.

Methods and procedures described or implied in the job profile may be altered to accommodate employees.

What We Offer:

Competitive salary and benefits package
Registered Retirement Savings Plan with Company Matching
Employee Share Purchase Plan
Onsite Gym
Subsidized Phone Plan
Opportunities for professional development and career growth
Collaborative and innovative work environment

If this sounds like an opportunity you would like to be a part of, please apply!

Please note, Exchange Technology Services is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and encourage applications from all qualified individuals. Accommodations are available upon request throughout the recruitment process. Please reach out to careers@exchangetech.ca if you have any questions.

Exchange Technology Services uses Artificial Intelligence (AI) to generate candidate summaries based on information provided in the candidate's application and resume. These summaries are intended to support, but not replace, human review during the recruitment process. We do not use AI to make any final hiring or interview decisions.

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More about this job

Responsibilities

The Systems Administrator is responsible for the administration, support, and maintenance of client and internal technology environments. This includes managing Microsoft cloud services, Windows infrastructure, endpoint security, and participating in technical projects.

Requirements

Candidates should have a college diploma or degree in IT or a related field and at least 3 years of experience in a systems administration or managed services role. Strong technical knowledge of Microsoft 365, Azure, and Windows Server infrastructure is required.

Skills

Microsoft 365
Azure
Windows Server
Active Directory
Group Policy
Exchange Online
SharePoint Online
Teams Administration
Endpoint Management
MDM Platforms
RMM Platforms
ServiceNow
Backup and Recovery
SSL Certificate Management
Windows Patching
ITIL

Benefits

Competitive salary
Registered Retirement Savings Plan with Company Matching
Employee Share Purchase Plan
Onsite Gym
Subsidized Phone Plan
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Systems Administrator
Microsoft 365
Azure
Entra ID
Windows Server
Active Directory
Group Policy
Exchange Online
SharePoint Online
Teams
Endpoint Management
MDM
RMM
ServiceNow
ITSM
Backup and Recovery
SSL Certificate Management
Patch Management
ITIL
Managed Services
Cloud Migration
Virtualization
DNS
DHCP
Cyber Security
Technical Support
Infrastructure
SaaS
Automation
Documentation

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