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Added 9 mins ago
B
Senior Manager, First Party Fraud Analytics - Onboarding
BMO
Toronto, ON
- Full-time
Collaborate with product, risk, technology, and business teams to support strategic decision-making, business planning, and future roadmap development.
Added 9 mins ago
S
Sales Account Executive - SAP Academy for Customer Success - Toronto (Hybrid)
SAP
Toronto, ON
- Full-time
The Account Executive's primary responsibilities include prospecting, qualifying, selling, and closing new business to existing and net new customers. The Account Executive empowers our…
Added 9 mins ago
CG
Director of Marketing, Defence
Calian Group
Ottawa, ON
- Full-time
…closely with Defence leadership, Government Relations, Capture, Business Development, Corporate Communications, and Defence subject matter…
Added 9 mins ago
S
Account Executive - SAP Academy for Customer Success - Montreal (Hybrid)
SAP
Montreal, QC
- Full-time
closing new business to existing and net new customers. The Account Executive empowers
Added 9 mins ago
K
Account Manager - Branded Environments
Kubik
Mississauga, ON
- Full-time
Partner with Business Development to identify growth opportunities within existing accounts and support new business initiatives.
Added 9 mins ago
CN
Waste Forecast Lead
Canadian Nuclear Laboratories
Pinawa, MB
- Full-time
…organizational decisions? Can you see yourself leading the development, validation, and continuous improvement of waste forecasting information that helps guide waste management activities…
Added 9 mins ago
GM
Sales Operations Administrator
GAV MGMT Inc.
Toronto, ON
- Full-time
Benefits: Extended Health Benefits, Retirement Matching Program, Professional Development Opportunities
Added 9 mins ago
CL
Account Executive
Capital Lynk
Montreal, QC
- Full-time
As an Account Executive on our New Business Team, you’ll work in a fast-paced, high-volume sales environment focused on bringing new clients to Forward Funding. You’ll start on the opening…
Added 9 mins ago
TB
Regional Operations Director - Western Canada
The Bolt Supply House Ltd.
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…Manitoba. In partnership with the VP, Operations & Supply Chain and executive leadership team, this individual will co-develop and execute multi-year regional operating plans, capital…
Added 9 mins ago
N(
Senior Business Analyst, Strategy and Process Improvement
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
The successful candidate will be equally comfortable facilitating executive-level problem framing, mapping end-to-end processes, developing options and business cases, defining benefits,…
Added 9 mins ago
NA
Senior Business Analyst, Strategy and Process Improvement
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
The successful candidate will be equally comfortable facilitating executive-level problem framing, mapping end-to-end processes, developing options and business cases, defining benefits,…
Added 9 mins ago
Regional Operations Director - Western Canada
Source Atlantic Ltd.
Calgary, AB · Edmonton, AB · Saskatoon, SK
…Manitoba. In partnership with the VP, Operations & Supply Chain and executive leadership team, this individual will co-develop and execute multi-year regional operating plans, capital…
Added 24 mins ago
EA
Senior Manager, Global Travel
Electronic Arts (EA)
Vancouver, BC
- Full-time
…the CEO Travel Assistant, while managing relationships with executive partners and internal…
Added 24 mins ago
NF
Account Executive Underwriter
Northbridge Financial Corporation
Toronto, ON
- Full-time
The Account Executive is responsible for underwriting and servicing highly complex and unique portfolios in accordance with established guidelines and business objectives in the achievement…
Added 39 mins ago
B
Executive Assistant
Brookfield
Toronto, ON
- Full-time
…Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse…
Added 39 mins ago
BA
Executive Assistant
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
…Collaborative and Disciplined. Brookfield is committed to the development of our people through challenging work assignments and exposure to diverse…
Added 39 mins ago
B
Executive Assistant
BDO
Vancouver, BC
- Full-time
BDO Canada LLP is looking for a Executive Assistant in our Vancouver location. This is a new role and presents an excellent opportunity to contribute to a well-established practice within a…
Added 39 mins ago
MC
Supply Chain Analyst
Masco Canada
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
Prepare concise operational and executive-level reporting for business reviews and decision-making.
Added 39 mins ago
MC
Supply Chain Analyst
Masco Corporation
St. Thomas, ON · Masco Canada - St. Thomas
- Full-time
Prepare concise operational and executive-level reporting for business reviews and decision-making.
Added 39 mins ago
GL
Delivery Specialist
goeasy Ltd.
New Glasgow, NS
- Full-time
Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be…
Added 39 mins ago
GL
Delivery Specialist
goeasy Ltd.
Courtenay, BC
- Full-time
Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be…
Added 39 mins ago
GL
Delivery Specialist
goeasy Ltd.
Nanaimo, BC
- Full-time
Join easyhome - Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be…
Added 39 mins ago
NS
Data & Analytics Consulting Leader
N2P Systems
Toronto, ON
- Full-time
Provide executive oversight throughout opportunity development, engagement mobilization, delivery, and business value realization.
Added 39 mins ago
TL
Senior Mechanical / HVAC Engineer - PE/ EIT
Teksky LLC
Vancouver, BC
- $150,000 to $220,000 CAD / year
- Full-time
Strong client-facing, communication, and business development skills.
Added 39 mins ago
CC
Management Trainee
Cintas Canada
Quebec, QC
- Full-time
Professional Development with access to Executive Leadership Seminars/Divisional Summits.

Executive Aviation

Operations Manager, Below the Wing

Halifax, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Jan 31, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Do you have an entrepreneurial spirit and love leading a team? Are you passionate about aviation and looking to grow your career? Do you enjoy people management and helping promote team member growth? Do you thrive in a fast-pace, goal-oriented environment? Do you consider yourself to be safety conscious? Do you enjoy working with deadlines, and do you meet them with ease? If you have answered to any of these questions, we want to talk to you!

Executive Aviation is excited to announce that we are looking for an Operation's Manager – Below the Wing for our Halifax (YHZ) team. The Operations Manager will act as the accountable leader for all daily operational activities both above and below the wing. Reporting to the Associate Director, YHZ, the Ops Manager will have a strong focus on safety and security. Performance will be measured by operational KPI’s, efficient facility utilization, customer and guest satisfaction and front-line engagement. The Operations Manager is responsible for implementing processes and procedures for effective guest and aircraft handling and performance during regular and irregular operations. They will be responsible for identifying areas for process improvements between Customer Service and Ground Operations departments.

Responsibilities:

Manage Customer and Partner relationships and ensure compliance in accordance with all local agreements – maintaining monthly meetings with equivalent managers
Manage local relationships with airport authorities, regulatory agencies and corporate resources related to day of operational activity
Responsible for implementing processes and providing pro-active plans to ensure team compliance to Executive Aviation, Airline, Airport and Transport Canada standards

Identify opportunities within the Airport community & facility that will enhance service and improve operations

Forecast, monitor and review key performance indicators

Accountable for meeting base performance targets aligned through Executive Aviation or Airline commitment to Safely Perform On-time

Responsible for maintaining all performance related safety, security and operational KPI’s

Ensure that gate allocations are optimized for safe, on-time performance

Monitor iFIDS information, ensuring displays are accurate throughout the terminal

Assist check-in teams through queue management, induction belt support mitigation and passenger de-escalation mitigation

Accountable for implementation of all above and below the wing processes and changes including the maintenance of contingency plans for regular and degraded modes of operations

Identify areas for process improvements and work with local leadership to implement solutions

Execute the base Emergency Response program and emergency procedures including evacuation plans and incident preparedness

Manage changing priorities (IROPS), and effectively oversee the management of emerging operational issues. Communicate with, and mobilize the team for response following the approved IROP plan

Responsible to make recommendations on manpower levels recognizing seasonality, load factors, flight schedule weather, etc. balancing the need of the operations with corporate priorities such as cost containment and guest experience.

Day-of team engagement; overseeing the planning and execution of operations.

Represent Executive Aviation and provide leadership to the airport community through active participation in airport committees relating to operations safety and management

Manage Customer Service and Ramp Coordinators, through continuous development, as the accountable leaders for all day-of operational activities and decisions

Work with Trainers by supporting effective on-boarding and ongoing development of our frontline employees

Maintain excellent employee relations in line with Executive Aviation HR Department objectives

Qualifications:

A minimum of 3 years airport operations leadership experience is required

A minimum of 2 years’ experience in a high-volume airport operation with a significant level of internal and external dependencies and relationships is preferred

Familiarity in all aspects of airport operations including Customer Service and Ground Operations and airport wide flight management processes

Minimum of 3 years of Customer Service experience

Proven track record leading a team to meet operational and performance targets

Track record of developing and leading effective teams

Possess strong business acumen in order to deliver departmental plans including budget

Excellent ability to multitask & handle changing priorities

Available on an on call as need basis to participate in the coordination and management of elevated IROPS and systemic issues

Proficient in PC based applications, Microsoft Project, Word, Excel and Outlook

Ability to obtain and maintain RAIC

Apply About employer

More about this job

Responsibilities

The Operations Manager is responsible for leading daily operational activities both above and below the wing, ensuring safety, security, and on-time performance. They will manage customer relationships, optimize gate allocations, and implement process improvements to enhance service and operational efficiency.

Requirements

Candidates must have at least 3 years of airport operations leadership experience and 3 years of customer service experience. Proficiency in PC-based applications and the ability to obtain a Restricted Area Identity Card (RAIC) are required.

Skills

Airport operations
Team leadership
Customer service
Ground operations
Safety management
Security compliance
KPI monitoring
Process improvement
Emergency response
Queue management
Relationship management
Budgeting
Multitasking
Microsoft Office
Staff development
Operational planning

Visa sponsorship

Not detected in the job text

Keywords

Airport Operations
Ground Operations
Customer Service
KPI
Safety
Security
RAIC
Transport Canada
Emergency Response
IROPS
Gate Allocation
Queue Management
Process Improvement
Leadership
Budgeting
Microsoft Project
Microsoft Word
Microsoft Excel
Microsoft Outlook
Aviation
Operational Management
Team Engagement
Compliance
Contingency Planning
Manpower Planning

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