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Added 3 mins ago
Economic Development Officer
Department of Jobs, Growth and Rural Development
St. John's, NL
Reporting to the Manager of Internationalization, this position supports the Province’s international trade and economic development objectives by helping Newfoundland and Labrador…
Added 4 mins ago
QP
Maintenance Technician (6-Month Contract)
QuadReal Property Group
Toronto, ON · North York
- Full-time
Reporting to the Maintenance Manager or Community Manager, the Maintenance Technician will contribute and participate in activities related to preventative and unscheduled maintenance, as…
Added 4 mins ago
W
Advisor Team & Culture (Maternity Leave Coverage up to 18 months)
WinSport
Calgary, AB
- Full-time
Contribute to organization-wide initiatives and special projects as assigned by the Manager, T&C (volunteer & uniform programs etc)
Added 4 mins ago
HP
Maintenance Associate
Hazelview Properties
Toronto, ON
- Full-time
Maintenance Associates report to the Senior Regional Manager and contribute to the successful operations of our apartment complexes. This role is primarily responsible for the general,…
Added 4 mins ago
LD
Pharmacy Assistant - Part Time
London Drugs Limited
Edmonton, AB
- Part-time
- Other
You will be responsible for assisting the Pharmacists and Pharmacy Manager with daily operations of the Pharmacy Department. Duties will include customer service, servicing the front…
Added 4 mins ago
KD
Temporary Full-Time Direct Support Professional-Supported Independent Living
Karis Disability Services
Saskatoon, SK
- Full-time
…adults who experience disability and live independently in the community as they work towards and achieve their dreams. SIL DSPs provide person directed one-on-one supports to adults who…
Added 4 mins ago
BP
Front of House Supervisor
Boston Pizza
Saskatoon, SK
- Full-time
A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the Restaurant’s daily operations. This includes supporting the…
Added 4 mins ago
JC
Assistant Manager
JYSK Canada
Mississauga, ON
- $43,000 to $48,000 CAD / year
- Full-time
Are you looking for something more than just a job? Are you looking for a community, a partnership, a team, and an opportunity to learn and grow in your career?
Added 4 mins ago
HS
Nurse - Temporary Casual 6 months
Hopewell Support Services
Ariss, ON
- Part-time
Paid time off with up to 25 days per year of vacation and holiday pay depending on length of service with Hopewell Support Services and according to Hopewell Policies.
Added 4 mins ago
HS
Nurse - Temporary Part Time
Hopewell Support Services
Ariss, ON
- Part-time
Paid time off with up to 25 days per year of vacation and holiday pay depending on length of service with Hopewell Support Services and according to Hopewell Policies.
Added 4 mins ago
Retail Territory Sales Representative - Barrie South
Molson Coors
Barrie, ON
…Commercial team. This position reports to the District Sales Manager, and is responsible for achieving volume and distribution targets for our continued success in the…
Added 4 mins ago
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Relationship Manager Commercial Accounts
RBC
Laval, QC
- Full-time
By joining RBC as a Relationship Manager, Commercial Accounts, you open the door to an exciting career in Commercial Banking. You will provide business and financial advice and manage a…
Added 4 mins ago
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Relationship Manager, Commercial Financial Services - Agriculture
RBC
Mississippi Mills, ON
- Full-time
…talent, portfolio management expertise, and knack for client service, sets the stage for…
Added 19 mins ago
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New Accounts Administrator
Aviso
Vancouver, BC
- $46,000 to $55,000 CAD / year
- Full-time
…to leadership, innovation, partnership, responsibility, and community. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our…
Added 19 mins ago
TS
Health Care Aide
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AB · Edmonton, AB
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 19 mins ago
Receptionist
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Toronto, ON
Other duties assigned by the Office Manager as required.
Added 19 mins ago
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Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging…
Added 19 mins ago
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Reporting to the Site Manager, the Administrative Assistant is responsible for providing comprehensive administrative, reception, scheduling, payroll, financial, human resources, and…
Added 19 mins ago
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Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
Added 19 mins ago
Manager of Revenue
the Town of the Blue Mountains
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…Wendat-Wyandot-Wyandotte peoples, the Town of The Blue Mountains is a four-season community with stunning natural features, including the Niagara Escarpment, Beaver Valley and the Georgian…
Added 19 mins ago
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Works directly with additional staff (i.e., Social Workers and Outreach Workers), community service and support providers, government and non-government organizations, and Indigenous…
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Territory Sales Representative
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Lethbridge, AB
Present CFIB solutions that deliver value, savings, and support while proactively generating leads through cold calling, referrals, walk-ins, and community networking
Added 19 mins ago
Retail Manager
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…fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to…

Executive Aviation

Operations Manager, Below the Wing

Halifax, NS, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Jan 31, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Do you have an entrepreneurial spirit and love leading a team? Are you passionate about aviation and looking to grow your career? Do you enjoy people management and helping promote team member growth? Do you thrive in a fast-pace, goal-oriented environment? Do you consider yourself to be safety conscious? Do you enjoy working with deadlines, and do you meet them with ease? If you have answered to any of these questions, we want to talk to you!

Executive Aviation is excited to announce that we are looking for an Operation's Manager – Below the Wing for our Halifax (YHZ) team. The Operations Manager will act as the accountable leader for all daily operational activities both above and below the wing. Reporting to the Associate Director, YHZ, the Ops Manager will have a strong focus on safety and security. Performance will be measured by operational KPI’s, efficient facility utilization, customer and guest satisfaction and front-line engagement. The Operations Manager is responsible for implementing processes and procedures for effective guest and aircraft handling and performance during regular and irregular operations. They will be responsible for identifying areas for process improvements between Customer Service and Ground Operations departments.

Responsibilities:

Manage Customer and Partner relationships and ensure compliance in accordance with all local agreements – maintaining monthly meetings with equivalent managers
Manage local relationships with airport authorities, regulatory agencies and corporate resources related to day of operational activity
Responsible for implementing processes and providing pro-active plans to ensure team compliance to Executive Aviation, Airline, Airport and Transport Canada standards

Identify opportunities within the Airport community & facility that will enhance service and improve operations

Forecast, monitor and review key performance indicators

Accountable for meeting base performance targets aligned through Executive Aviation or Airline commitment to Safely Perform On-time

Responsible for maintaining all performance related safety, security and operational KPI’s

Ensure that gate allocations are optimized for safe, on-time performance

Monitor iFIDS information, ensuring displays are accurate throughout the terminal

Assist check-in teams through queue management, induction belt support mitigation and passenger de-escalation mitigation

Accountable for implementation of all above and below the wing processes and changes including the maintenance of contingency plans for regular and degraded modes of operations

Identify areas for process improvements and work with local leadership to implement solutions

Execute the base Emergency Response program and emergency procedures including evacuation plans and incident preparedness

Manage changing priorities (IROPS), and effectively oversee the management of emerging operational issues. Communicate with, and mobilize the team for response following the approved IROP plan

Responsible to make recommendations on manpower levels recognizing seasonality, load factors, flight schedule weather, etc. balancing the need of the operations with corporate priorities such as cost containment and guest experience.

Day-of team engagement; overseeing the planning and execution of operations.

Represent Executive Aviation and provide leadership to the airport community through active participation in airport committees relating to operations safety and management

Manage Customer Service and Ramp Coordinators, through continuous development, as the accountable leaders for all day-of operational activities and decisions

Work with Trainers by supporting effective on-boarding and ongoing development of our frontline employees

Maintain excellent employee relations in line with Executive Aviation HR Department objectives

Qualifications:

A minimum of 3 years airport operations leadership experience is required

A minimum of 2 years’ experience in a high-volume airport operation with a significant level of internal and external dependencies and relationships is preferred

Familiarity in all aspects of airport operations including Customer Service and Ground Operations and airport wide flight management processes

Minimum of 3 years of Customer Service experience

Proven track record leading a team to meet operational and performance targets

Track record of developing and leading effective teams

Possess strong business acumen in order to deliver departmental plans including budget

Excellent ability to multitask & handle changing priorities

Available on an on call as need basis to participate in the coordination and management of elevated IROPS and systemic issues

Proficient in PC based applications, Microsoft Project, Word, Excel and Outlook

Ability to obtain and maintain RAIC

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More about this job

Responsibilities

The Operations Manager is responsible for leading daily operational activities both above and below the wing, ensuring safety, security, and on-time performance. They will manage customer relationships, optimize gate allocations, and implement process improvements to enhance service and operational efficiency.

Requirements

Candidates must have at least 3 years of airport operations leadership experience and 3 years of customer service experience. Proficiency in PC-based applications and the ability to obtain a Restricted Area Identity Card (RAIC) are required.

Skills

Airport operations
Team leadership
Customer service
Ground operations
Safety management
Security compliance
KPI monitoring
Process improvement
Emergency response
Queue management
Relationship management
Budgeting
Multitasking
Microsoft Office
Staff development
Operational planning

Visa sponsorship

Not detected in the job text

Keywords

Airport Operations
Ground Operations
Customer Service
KPI
Safety
Security
RAIC
Transport Canada
Emergency Response
IROPS
Gate Allocation
Queue Management
Process Improvement
Leadership
Budgeting
Microsoft Project
Microsoft Word
Microsoft Excel
Microsoft Outlook
Aviation
Operational Management
Team Engagement
Compliance
Contingency Planning
Manpower Planning

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