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Added 7 mins ago
MW
Office Manager
Manulife Wealth
Calgary, AB
- Full-time
We are seeking a highly organized, proactive Operations Manager to oversee the day-to-day operations of a new Manulife Wealth branch in Calgary. This is a hands-on role that combines…
Added 7 mins ago
HI
Country Manager, Canada
Hollister Incorporated
Aurora, ON
- Full-time
The Country Manager, Canada leads the Canadian business unit, in alignment with the broader Americas strategy as well as the Company’s overall strategic plan to maximize sales and…
Added 8 mins ago
Inside Parts Salesperson - (Heavy Duty)
Velocity Vehicle Group
Edmonton, AB
Reporting directly to the Customer Experience Manager, the Inside Parts Sales position is responsible for providing centralized parts sales support and technical expertise to assist our…
Added 8 mins ago
Home Health Care - Specialist Rehab Product
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
St. John's, NL
Role model and reinforce customer service expectations daily for all staff
Added 8 mins ago
Manager, Member Experience and Sales
Abilities Centre
Whitby, ON
Reporting to the Assistant Director, Business Operations, the Manager, Member Experience and Sales will support the Revenue Development Department in achieving its financial goals for…
Added 8 mins ago
BT
General Manager
Bosch Truck Group Inc. - Airdrie
Airdrie, AB
- Full-time
We are seeking an experienced and results-driven General Manager to lead all aspects of our Airdrie truck dealership operations. The General Manager is responsible for the overall…
Added 8 mins ago
D
Manager, Growth and Performance, P&C Insurance – Personal Lines
Desjardins
Levis, QC · Montreal, QC
- Full-time
Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Engagement, Networks, Nimble learning, Strategic mindset, Teams
Added 8 mins ago
C
Branch Assistant
CIBC
London, ON
- Full-time
…Branch Assistant, you will provide ongoing support to the branch manager and their team through managing the reception area of the Wood Gundy branch and provide excellent customer service…
Added 8 mins ago
B
Senior Manager, First Party Fraud Analytics - Lending
BMO
Toronto, ON · FCP
- Full-time
…measure, and mitigate first party fraud risk while balancing customer experience, portfolio performance, and business growth objectives. Working closely with Technology, Data & Analytics,…
Added 8 mins ago
B
Senior Manager, First Party Fraud Analytics - Onboarding
BMO
Toronto, ON · FCP
- Full-time
…measure, and mitigate first party fraud risk while balancing customer experience, portfolio performance, and business growth objectives. Working closely with Technology, Data & Analytics,…
Added 8 mins ago
B
Senior Manager, First Party Fraud Analytics - Cards
BMO
Toronto, ON · FCP
- Full-time
…measure, and mitigate first party fraud risk while balancing customer experience, portfolio performance, and business growth objectives. Working closely with Technology, Data & Analytics,…
Added 8 mins ago
B
Senior Manager, First Party Fraud Analytics - Business Banking
BMO
Toronto, ON · FCP
- Full-time
…measure, and mitigate first party fraud risk while balancing customer experience, portfolio performance, and business growth objectives. Working closely with Technology, Data & Analytics,…
Added 8 mins ago
BP
Seasonal Events Associate
Bass Pro Shops
Halifax, NS
- Part-time
Reporting to the Group Sales Manager, the Seasonal Events Associate performs duties associated with store events, participates in “short term” assignments and seasonal events to support the…
Added 22 mins ago
R
Assistant Store Manager - RW&CO
RW&CO
Saint-Bruno, QC
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 22 mins ago
V
Sales Development Representative
VendorPM
Toronto, ON
- $55,000 CAD / year
- Full-time
Experience utilizing Salesforce and Salesloft or a similar sales engagement tool to manage accounts effectively
Added 22 mins ago
C(
Controls Integration Specialist Supervisor
CenterLine (Windsor) Limited
Lasalle, ON
- Full-time
…safely, on schedule, within budget, and in accordance with customer requirements. The position provides technical leadership, resource management, employee development, and cross-functional…
Added 23 mins ago
SF
Program Assistant, StFX Online
St. Francis Xavier University
Antigonish, NS
- Full-time
Reporting to the Manager, Projects & Education Programs, the Program Assistant works as part of a team of professionals to provide high-quality educational experiences. This position works…
Added 23 mins ago
SC
Sales Associate - Part Time - Daytime Availability
Staples Canada
Okotoks, AB
- Part-time
Deliver exceptional customer service and enhance customer engagement and satisfaction.
Added 23 mins ago
Senior Investment Product Manager
Scotiabank
Toronto, ON
The Senior Investment Product Manager, is responsible for the design and execution of strategies to distribute alternative and specialty equity products across intermediary channels. This…
Added 23 mins ago
Technology Planning and Coordination Specialist
Scotiabank
Toronto, ON
You champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
Added 37 mins ago
D
Manager, Growth and Performance, P&C Insurance – Personal Lines
Desjardins
Montréal-Ouest, QC
- Full-time
Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Engagement, Networks, Nimble learning, Strategic mindset, Teams
Added 38 mins ago
D
Manager, Growth and Performance, P&C Insurance – Personal Lines
Desjardins
Levis, QC
- Full-time
Action oriented, Customer Focus, Decision quality, Develops talent, Differences, Drive results, Engagement, Networks, Nimble learning, Strategic mindset, Teams
Added 38 mins ago
SA
Study Abroad Coordinator
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…global learning experiences while supporting student safety, engagement, and program…
Added 38 mins ago
PL
Yora Front Desk Concierge
Pomeroy Lodging
Kananaskis, AB
- Full-time
Full-Time, Hourly | Reports to the Front Desk Manager
Added 38 mins ago
V
Financial Services Representative (BCGEU) - Mission
Vancity
Burnaby, BC
- Full-time
This is a Full-Time, Permanent role based at our Mission Community Branch (Branch 36) and will report directly to the Assistant Branch Manager.

Executive Aviation

Operations Manager, Below the Wing

Halifax, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Jan 31, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Do you have an entrepreneurial spirit and love leading a team? Are you passionate about aviation and looking to grow your career? Do you enjoy people management and helping promote team member growth? Do you thrive in a fast-pace, goal-oriented environment? Do you consider yourself to be safety conscious? Do you enjoy working with deadlines, and do you meet them with ease? If you have answered to any of these questions, we want to talk to you!

Executive Aviation is excited to announce that we are looking for an Operation's Manager – Below the Wing for our Halifax (YHZ) team. The Operations Manager will act as the accountable leader for all daily operational activities both above and below the wing. Reporting to the Associate Director, YHZ, the Ops Manager will have a strong focus on safety and security. Performance will be measured by operational KPI’s, efficient facility utilization, customer and guest satisfaction and front-line engagement. The Operations Manager is responsible for implementing processes and procedures for effective guest and aircraft handling and performance during regular and irregular operations. They will be responsible for identifying areas for process improvements between Customer Service and Ground Operations departments.

Responsibilities:

Manage Customer and Partner relationships and ensure compliance in accordance with all local agreements – maintaining monthly meetings with equivalent managers
Manage local relationships with airport authorities, regulatory agencies and corporate resources related to day of operational activity
Responsible for implementing processes and providing pro-active plans to ensure team compliance to Executive Aviation, Airline, Airport and Transport Canada standards

Identify opportunities within the Airport community & facility that will enhance service and improve operations

Forecast, monitor and review key performance indicators

Accountable for meeting base performance targets aligned through Executive Aviation or Airline commitment to Safely Perform On-time

Responsible for maintaining all performance related safety, security and operational KPI’s

Ensure that gate allocations are optimized for safe, on-time performance

Monitor iFIDS information, ensuring displays are accurate throughout the terminal

Assist check-in teams through queue management, induction belt support mitigation and passenger de-escalation mitigation

Accountable for implementation of all above and below the wing processes and changes including the maintenance of contingency plans for regular and degraded modes of operations

Identify areas for process improvements and work with local leadership to implement solutions

Execute the base Emergency Response program and emergency procedures including evacuation plans and incident preparedness

Manage changing priorities (IROPS), and effectively oversee the management of emerging operational issues. Communicate with, and mobilize the team for response following the approved IROP plan

Responsible to make recommendations on manpower levels recognizing seasonality, load factors, flight schedule weather, etc. balancing the need of the operations with corporate priorities such as cost containment and guest experience.

Day-of team engagement; overseeing the planning and execution of operations.

Represent Executive Aviation and provide leadership to the airport community through active participation in airport committees relating to operations safety and management

Manage Customer Service and Ramp Coordinators, through continuous development, as the accountable leaders for all day-of operational activities and decisions

Work with Trainers by supporting effective on-boarding and ongoing development of our frontline employees

Maintain excellent employee relations in line with Executive Aviation HR Department objectives

Qualifications:

A minimum of 3 years airport operations leadership experience is required

A minimum of 2 years’ experience in a high-volume airport operation with a significant level of internal and external dependencies and relationships is preferred

Familiarity in all aspects of airport operations including Customer Service and Ground Operations and airport wide flight management processes

Minimum of 3 years of Customer Service experience

Proven track record leading a team to meet operational and performance targets

Track record of developing and leading effective teams

Possess strong business acumen in order to deliver departmental plans including budget

Excellent ability to multitask & handle changing priorities

Available on an on call as need basis to participate in the coordination and management of elevated IROPS and systemic issues

Proficient in PC based applications, Microsoft Project, Word, Excel and Outlook

Ability to obtain and maintain RAIC

Apply About employer

More about this job

Responsibilities

The Operations Manager is responsible for leading daily operational activities both above and below the wing, ensuring safety, security, and on-time performance. They will manage customer relationships, optimize gate allocations, and implement process improvements to enhance service and operational efficiency.

Requirements

Candidates must have at least 3 years of airport operations leadership experience and 3 years of customer service experience. Proficiency in PC-based applications and the ability to obtain a Restricted Area Identity Card (RAIC) are required.

Skills

Airport operations
Team leadership
Customer service
Ground operations
Safety management
Security compliance
KPI monitoring
Process improvement
Emergency response
Queue management
Relationship management
Budgeting
Multitasking
Microsoft Office
Staff development
Operational planning

Visa sponsorship

Not detected in the job text

Keywords

Airport Operations
Ground Operations
Customer Service
KPI
Safety
Security
RAIC
Transport Canada
Emergency Response
IROPS
Gate Allocation
Queue Management
Process Improvement
Leadership
Budgeting
Microsoft Project
Microsoft Word
Microsoft Excel
Microsoft Outlook
Aviation
Operational Management
Team Engagement
Compliance
Contingency Planning
Manpower Planning

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