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Added 8 mins ago
PM
Director of Finance
Pulse Medica
Edmonton, AB
- Full-time
PulseMedica is seeking a Director of Finance to help guide the company's financial strategy through its next stage of growth. Reporting to the Chief Executive Officer, this role will be…
Added 8 mins ago
W
Growth and Demand Marketing Manager
Waabi
Toronto, ON
- $138,000 to $198,000 USD / year
- Full-time
…with our Brand Marketing Manager, Event Marketing Manager, and Director of Product Marketing, but you should be comfortable owning your own work end-to-end rather than directing others to…
Added 8 mins ago
W
Creative Director
Waabi
Toronto, ON
- $138,000 to $198,000 USD / year
- Full-time
We're looking for a Creative Director to define and elevate Waabi's creative and visual brand identity, translating our Physical AI narrative into work that builds mind share across digital…
Added 8 mins ago
Private Equity Supervisor
HS Financial Technologies
Halifax, NS
…services, regulatory reporting, tax, risk, and front-office solutions, we help clients navigate complexity at…
Added 8 mins ago
Private Equity Manager
HS Financial Technologies
Halifax, NS
…services, regulatory reporting, tax, risk, and front-office solutions, we help clients navigate complexity at…
Added 8 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
…to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and…
Added 8 mins ago
BH
Trouble Program Manager 2
BC Hydro
Surrey, BC
- $131,100 to $165,800 CAD / year
- Full-time
…strategic recommendations to senior leadership, including the Director and M3 Manager, enabling informed decision-making and continuous improvement across the…
Added 23 mins ago
JC
Senior Client Executive - Real Estate Banking - Managing Director
JPMorgan Chase & Co.
Toronto, ON
- Full-time
…products. JP Morgan Real Estate Banking can tailor financial solutions to meet the needs of real estate developers, operators and investors. We are one of the real estate industry's largest…
Added 23 mins ago
MANAGER FLEET CONTRACTS
City of Toronto
Toronto, ON
…can participate in an information session with Cris Renna - Director Transformation, Fleet Services on November 13, 2026 from 12:00 PM - 1:00 PM EST. You will have the opportunity to ask…
Added 23 mins ago
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Marketing Specialist
Nemko
ON · Ontario, Canada
- Full-time
Nemko safeguards products and systems, by supplying efficient third-party compliance and market access solutions. We are passionate about providing a world-class customer experience, we…
Added 23 mins ago
NF
Director of Quality
New Flyer
Winnipeg, MB
- Full-time
…through innovative vehicles, technology, and infrastructure solutions. As part of NFI Group, New Flyer is helping transit agencies transition to cleaner transportation options, including…
Added 23 mins ago
MI
Senior Associate Director, Fund Accounting
MUFG Investor Services
Halifax, NS
- Full-time
MUFG Investor Services provides asset servicing solutions to the global investment management industry. Leveraging the financial and intellectual capital of MUFG – one of the largest banks…
Added 23 mins ago
M
Digital Media Sales Representative
Multiview
Markham, ON
- Full-time
As a Sales Representative, you’ll work closely with our VP and Director of Sales to manage a full-cycle sales pipeline and meet or exceed key sales metrics. You’ll be responsible for…
Added 23 mins ago
VD
Senior Director, Strategic Initiatives & Execution (Office of the CEO)
Visual Defence
Richmond Hill, ON
- Full-time
Lead the evaluation, selection, and implementation of business software and technology solutions, including CRM, ERP, HR, and project management systems to support business growth and…
Added 23 mins ago
UC
Creative Writer
UNICEF Canada
Toronto, ON
- $55,000 to $62,000 CAD / year
- Full-time
…Playground creative team, you'll work closely with the Creative Director, Art Director, and cross-functional partners to develop compelling ideas and high-quality copy across integrated…
Added 23 mins ago
SI
Principal Analog/Mixed-Signal IC Design Engineer
Stathera, Inc.
Vancouver, BC
- Full-time
Stathera is a semiconductor company delivering performance-leading MEMS timing and frequency reference solutions for the semiconductor industry. Headquartered in Montreal, with offices in…
Added 38 mins ago
BR
Manager, Risk Control
Brookfield Renewable U.S.
Gatineau, QC
- Full-time
Reporting to the Senior Director, Risk Control, the Manager, Risk Control is responsible for overseeing the analysis, monitoring and management of financial risks associated with energy…
Added 38 mins ago
R
Planning Manager
Rennaï
Toronto, ON · Mont-Royal, QC
- Full-time
Reporting to the Senior Director of Operations and Planning, this role will play a critical part in ensuring the right products are available at the right time while supporting profitable…
Added 38 mins ago
LC
Director, Product Management (Payments)
Lightspeed Commerce, Inc.
Remote, Canada
- $220,000 to $250,000 CAD / year
- Full-time
- Remote
Lightspeed is seeking a Director of Product Management to own the Payments line of business within Financial Services. You will lead Group PMs and Senior PMs across North America and EMEA,…
Added 38 mins ago
SC
Director, Operations - Campus & Corporate Services (70302795)
Sodexo Canada Ltd
Toronto, ON
- Full-time
Our Campus & Corporate Services Division has an exciting opportunity to join the Sodexo team as our next Director, Operations - Campus & Corporate Services.
Added 38 mins ago
HO
Senior Manager, Community and Access
House of Friendship
Kitchener, ON
- Full-time
House of Friendship is a leading provider of solutions in the areas of housing, addiction services, food security and community development across Waterloo Region…
Added 38 mins ago
A
Senior Manager, Clinical Quality Assurance
AbbVie
Toronto, ON
- $134,000 to $184,000 CAD / year
- Full-time
This position will report to RDQA Associate Director or RDQA Global Director, AREA.
Added 53 mins ago
Investor Services Supervisor
HS Financial Technologies
Halifax, NS
…services, regulatory reporting, tax, risk, and front-office solutions, we help clients navigate complexity at…
Added 53 mins ago
PS
Director of Sales And Business Development
People Store Staffing
Vaughan, ON
- Full-time
Our client is a leading North American provider of high-quality ventilation, duct, and exhaust solutions. Known for technical expertise, innovation, and customer service, the company offers…
Added 1 hour ago
TB
Senior People Operations (HR) Business Partner
Toronto Blue Jays
Toronto, ON
- Full-time
…collaboration and continuous learning. This on-site role reports to the Director, People…

Executive Aviation

Operations Manager, Below the Wing

Halifax, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Jan 31, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Do you have an entrepreneurial spirit and love leading a team? Are you passionate about aviation and looking to grow your career? Do you enjoy people management and helping promote team member growth? Do you thrive in a fast-pace, goal-oriented environment? Do you consider yourself to be safety conscious? Do you enjoy working with deadlines, and do you meet them with ease? If you have answered to any of these questions, we want to talk to you!

Executive Aviation is excited to announce that we are looking for an Operation's Manager – Below the Wing for our Halifax (YHZ) team. The Operations Manager will act as the accountable leader for all daily operational activities both above and below the wing. Reporting to the Associate Director, YHZ, the Ops Manager will have a strong focus on safety and security. Performance will be measured by operational KPI’s, efficient facility utilization, customer and guest satisfaction and front-line engagement. The Operations Manager is responsible for implementing processes and procedures for effective guest and aircraft handling and performance during regular and irregular operations. They will be responsible for identifying areas for process improvements between Customer Service and Ground Operations departments.

Responsibilities:

Manage Customer and Partner relationships and ensure compliance in accordance with all local agreements – maintaining monthly meetings with equivalent managers
Manage local relationships with airport authorities, regulatory agencies and corporate resources related to day of operational activity
Responsible for implementing processes and providing pro-active plans to ensure team compliance to Executive Aviation, Airline, Airport and Transport Canada standards

Identify opportunities within the Airport community & facility that will enhance service and improve operations

Forecast, monitor and review key performance indicators

Accountable for meeting base performance targets aligned through Executive Aviation or Airline commitment to Safely Perform On-time

Responsible for maintaining all performance related safety, security and operational KPI’s

Ensure that gate allocations are optimized for safe, on-time performance

Monitor iFIDS information, ensuring displays are accurate throughout the terminal

Assist check-in teams through queue management, induction belt support mitigation and passenger de-escalation mitigation

Accountable for implementation of all above and below the wing processes and changes including the maintenance of contingency plans for regular and degraded modes of operations

Identify areas for process improvements and work with local leadership to implement solutions

Execute the base Emergency Response program and emergency procedures including evacuation plans and incident preparedness

Manage changing priorities (IROPS), and effectively oversee the management of emerging operational issues. Communicate with, and mobilize the team for response following the approved IROP plan

Responsible to make recommendations on manpower levels recognizing seasonality, load factors, flight schedule weather, etc. balancing the need of the operations with corporate priorities such as cost containment and guest experience.

Day-of team engagement; overseeing the planning and execution of operations.

Represent Executive Aviation and provide leadership to the airport community through active participation in airport committees relating to operations safety and management

Manage Customer Service and Ramp Coordinators, through continuous development, as the accountable leaders for all day-of operational activities and decisions

Work with Trainers by supporting effective on-boarding and ongoing development of our frontline employees

Maintain excellent employee relations in line with Executive Aviation HR Department objectives

Qualifications:

A minimum of 3 years airport operations leadership experience is required

A minimum of 2 years’ experience in a high-volume airport operation with a significant level of internal and external dependencies and relationships is preferred

Familiarity in all aspects of airport operations including Customer Service and Ground Operations and airport wide flight management processes

Minimum of 3 years of Customer Service experience

Proven track record leading a team to meet operational and performance targets

Track record of developing and leading effective teams

Possess strong business acumen in order to deliver departmental plans including budget

Excellent ability to multitask & handle changing priorities

Available on an on call as need basis to participate in the coordination and management of elevated IROPS and systemic issues

Proficient in PC based applications, Microsoft Project, Word, Excel and Outlook

Ability to obtain and maintain RAIC

Apply About employer

More about this job

Responsibilities

The Operations Manager is responsible for leading daily operational activities both above and below the wing, ensuring safety, security, and on-time performance. They will manage customer relationships, optimize gate allocations, and implement process improvements to enhance service and operational efficiency.

Requirements

Candidates must have at least 3 years of airport operations leadership experience and 3 years of customer service experience. Proficiency in PC-based applications and the ability to obtain a Restricted Area Identity Card (RAIC) are required.

Skills

Airport operations
Team leadership
Customer service
Ground operations
Safety management
Security compliance
KPI monitoring
Process improvement
Emergency response
Queue management
Relationship management
Budgeting
Multitasking
Microsoft Office
Staff development
Operational planning

Visa sponsorship

Not detected in the job text

Keywords

Airport Operations
Ground Operations
Customer Service
KPI
Safety
Security
RAIC
Transport Canada
Emergency Response
IROPS
Gate Allocation
Queue Management
Process Improvement
Leadership
Budgeting
Microsoft Project
Microsoft Word
Microsoft Excel
Microsoft Outlook
Aviation
Operational Management
Team Engagement
Compliance
Contingency Planning
Manpower Planning

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