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Added 5 mins ago
DL
Law Firm Office Manager
DIMIC LAW
Calgary, AB
- Contract
…recurring operational management. This is an execution and people-management role - not a strategy-only consulting engagement. Prior law firm management experience is…
Added 5 mins ago
HI
Country Manager, Canada
Hollister Incorporated
Aurora, ON
- Full-time
The Country Manager, Canada leads the Canadian business unit, in alignment with the broader Americas strategy as well as the Company’s overall strategic plan to maximize sales and…
Added 5 mins ago
AC
Account Director - Integrated
AIP Connect
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Experienced Manager: You’re an experienced People and Project Manager. You’re driven by coaching and mentoring teams to achieve their best results.
Added 5 mins ago
MC
Procurement and Contracts Specialist
Medical Council of Canada
Ottawa, ON
- $86,000 to $97,000 CAD / year
- Contract
Work closely with internal clients to understand procurement needs and business requirements.
Added 5 mins ago
P
Software Engineer, AI - 12 month Contract
Pelmorex
Oakville, ON
- Contract
…our workforce with AI, building custom AI solutions for the business, and monetizing our data. This is an early, ground-floor role on a small, high-leverage team. You'll have an unusually…
Added 5 mins ago
RE
Accounting Administrator
Rising Edge Group
Calgary, AB
- Full-time
…America. With operations in both Canada and the United States, we partner with clients across the electrical utilities, renewable energy, and industrial sectors to design, build, and…
Added 5 mins ago
Development Manager, Land Development
Great Gulf Group
Toronto, ON
While our portfolio has evolved, our commitment remains the same: building great spaces that inspire the people who live, work, and play in them. Today, our multi-faceted business spans…
Added 5 mins ago
D
Hardware Engineering Manager
Daanaa
Vancouver, BC
- Full-time
Partner closely with System Architects, Product Management, Program Management, Manufacturing, Supply Chain, and external partners to align technical decisions with customer needs and…
Added 5 mins ago
B
Senior Business Development Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
Boldly Grow the Good in Business and Life - Become BMO's next Senior Business Development Manager supporting BrokerEdge clients in making real financial progress. Situated in Toronto…
Added 5 mins ago
B
Senior Manager, First Party Fraud Analytics - Lending
BMO
Toronto, ON · FCP
- Full-time
…while balancing customer experience, portfolio performance, and business growth objectives. Working closely with Technology, Data & Analytics, Risk, and Business stakeholders, the Senior…
Added 5 mins ago
B
Senior Manager, First Party Fraud Analytics - Onboarding
BMO
Toronto, ON · FCP
- Full-time
…while balancing customer experience, portfolio performance, and business growth objectives. Working closely with Technology, Data & Analytics, Risk, and Business stakeholders, the Senior…
Added 5 mins ago
B
Senior Manager, First Party Fraud Analytics - Cards
BMO
Toronto, ON · FCP
- Full-time
…while balancing customer experience, portfolio performance, and business growth objectives. Working closely with Technology, Data & Analytics, Risk, and Business stakeholders, the Senior…
Added 5 mins ago
B
Senior Manager, First Party Fraud Analytics - Business Banking
BMO
Toronto, ON · FCP
- Full-time
…while balancing customer experience, portfolio performance, and business growth objectives. Working closely with Technology, Data & Analytics, Risk, and Business stakeholders, the Senior…
Added 5 mins ago
B
Business Development Manager
BMO
Toronto, ON · BMOPLACE
- Full-time
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By…
Added 5 mins ago
B
Senior Full Stack Developer (.Net Technology Stack)
BDO
Toronto, ON
- Full-time
BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and…
Added 5 mins ago
FH
Client Partner, Critical Incident Stress Management (CISM)
Fraser Health
Surrey, BC
- Full-time
Join Our Team as a Client Partner – Lead the Future of Psychological First Aid and Peer Support at Fraser Health!
Added 5 mins ago
K
Partner Administrative Assistant
KPMG
Victoria, BC
- Full-time
At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the…
Added 20 mins ago
A
Accounts Receivable Specialist
Anatolia
Vaughan, ON
- Full-time
Partner cross-functionally with Sales, Customer Service, Logistics, and Finance to resolve issues
Added 20 mins ago
AC
Early Career: Actuarial Analyst, Health
Aon Corporation
Calgary, AB
- Full-time
As a Health Solutions colleague, you will build the skills, confidence and business knowledge needed to translate data and research into clear insights, contribute to employee benefits…
Added 20 mins ago
PC
Senior Account Manager
Provincial Credit Union
O'leary, PE
- Full-time
At Provincial Credit Union, we’re more than a financial institution – we’re a people-first, purpose-driven organization, proudly recognized as one of Canada’s Top 100 Employers for 2026.…
Added 20 mins ago
P
Software Engineer, AI - 12 month Contract
Pelmorex
Oakville, ON
- Full-time
- Contract
…our workforce with AI, building custom AI solutions for the business, and monetizing our data. This is an early, ground-floor role on a small, high-leverage team. You'll have an unusually…
Added 20 mins ago
M
Consulting and Corporate Services Sourcing Manager
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Manage relationships with business partners and project owners to maintain momentum, surface blockers early and align on tradeoffs and approvals; partner with Vendor Governance to support…
Added 20 mins ago
BA
Inspector
Bereavement Authority of Ontario
Toronto, ON
- Full-time
Excellent people skills, with an ability to partner with a dynamic leadership team and motivate in a team-oriented, collaborative environment
Added 20 mins ago
Commercial Sales Associate
Sherwin-Williams
Cambridge, ON
…it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to…
Added 20 mins ago
GT
Financial Controller (CPA)
Gastronomous Technologies Inc.
Oakville, ON
- Full-time
Partner with operations, engineering, and sales on pricing, capital purchases, and business cases.

Executive Aviation

Operations Manager, Below the Wing

Halifax, NS, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Jan 31, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

Do you have an entrepreneurial spirit and love leading a team? Are you passionate about aviation and looking to grow your career? Do you enjoy people management and helping promote team member growth? Do you thrive in a fast-pace, goal-oriented environment? Do you consider yourself to be safety conscious? Do you enjoy working with deadlines, and do you meet them with ease? If you have answered to any of these questions, we want to talk to you!

Executive Aviation is excited to announce that we are looking for an Operation's Manager – Below the Wing for our Halifax (YHZ) team. The Operations Manager will act as the accountable leader for all daily operational activities both above and below the wing. Reporting to the Associate Director, YHZ, the Ops Manager will have a strong focus on safety and security. Performance will be measured by operational KPI’s, efficient facility utilization, customer and guest satisfaction and front-line engagement. The Operations Manager is responsible for implementing processes and procedures for effective guest and aircraft handling and performance during regular and irregular operations. They will be responsible for identifying areas for process improvements between Customer Service and Ground Operations departments.

Responsibilities:

Manage Customer and Partner relationships and ensure compliance in accordance with all local agreements – maintaining monthly meetings with equivalent managers
Manage local relationships with airport authorities, regulatory agencies and corporate resources related to day of operational activity
Responsible for implementing processes and providing pro-active plans to ensure team compliance to Executive Aviation, Airline, Airport and Transport Canada standards

Identify opportunities within the Airport community & facility that will enhance service and improve operations

Forecast, monitor and review key performance indicators

Accountable for meeting base performance targets aligned through Executive Aviation or Airline commitment to Safely Perform On-time

Responsible for maintaining all performance related safety, security and operational KPI’s

Ensure that gate allocations are optimized for safe, on-time performance

Monitor iFIDS information, ensuring displays are accurate throughout the terminal

Assist check-in teams through queue management, induction belt support mitigation and passenger de-escalation mitigation

Accountable for implementation of all above and below the wing processes and changes including the maintenance of contingency plans for regular and degraded modes of operations

Identify areas for process improvements and work with local leadership to implement solutions

Execute the base Emergency Response program and emergency procedures including evacuation plans and incident preparedness

Manage changing priorities (IROPS), and effectively oversee the management of emerging operational issues. Communicate with, and mobilize the team for response following the approved IROP plan

Responsible to make recommendations on manpower levels recognizing seasonality, load factors, flight schedule weather, etc. balancing the need of the operations with corporate priorities such as cost containment and guest experience.

Day-of team engagement; overseeing the planning and execution of operations.

Represent Executive Aviation and provide leadership to the airport community through active participation in airport committees relating to operations safety and management

Manage Customer Service and Ramp Coordinators, through continuous development, as the accountable leaders for all day-of operational activities and decisions

Work with Trainers by supporting effective on-boarding and ongoing development of our frontline employees

Maintain excellent employee relations in line with Executive Aviation HR Department objectives

Qualifications:

A minimum of 3 years airport operations leadership experience is required

A minimum of 2 years’ experience in a high-volume airport operation with a significant level of internal and external dependencies and relationships is preferred

Familiarity in all aspects of airport operations including Customer Service and Ground Operations and airport wide flight management processes

Minimum of 3 years of Customer Service experience

Proven track record leading a team to meet operational and performance targets

Track record of developing and leading effective teams

Possess strong business acumen in order to deliver departmental plans including budget

Excellent ability to multitask & handle changing priorities

Available on an on call as need basis to participate in the coordination and management of elevated IROPS and systemic issues

Proficient in PC based applications, Microsoft Project, Word, Excel and Outlook

Ability to obtain and maintain RAIC

Apply About employer

More about this job

Responsibilities

The Operations Manager is responsible for leading daily operational activities both above and below the wing, ensuring safety, security, and on-time performance. They will manage customer relationships, optimize gate allocations, and implement process improvements to enhance service and operational efficiency.

Requirements

Candidates must have at least 3 years of airport operations leadership experience and 3 years of customer service experience. Proficiency in PC-based applications and the ability to obtain a Restricted Area Identity Card (RAIC) are required.

Skills

Airport operations
Team leadership
Customer service
Ground operations
Safety management
Security compliance
KPI monitoring
Process improvement
Emergency response
Queue management
Relationship management
Budgeting
Multitasking
Microsoft Office
Staff development
Operational planning

Visa sponsorship

Not detected in the job text

Keywords

Airport Operations
Ground Operations
Customer Service
KPI
Safety
Security
RAIC
Transport Canada
Emergency Response
IROPS
Gate Allocation
Queue Management
Process Improvement
Leadership
Budgeting
Microsoft Project
Microsoft Word
Microsoft Excel
Microsoft Outlook
Aviation
Operational Management
Team Engagement
Compliance
Contingency Planning
Manpower Planning

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