Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 15 hours ago
A
Production Supervisor (Evening Shift)
Altis
Brampton, ON
- $70,000 to $95,000 CAD / year
- Full-time
You will work closely with front-line employees and cross-functional partners across supply chain, engineering, safety, and manufacturing support. This role sits within a well-established…
Added 15 hours ago
B
PSP Manager, CMH
Brunel
Toronto, ON
- $110,000 to $140,000 CAD / year
- Full-time
Collaborate with cross-functional teams including Brand, Medical, IT, Patient Safety, Quality, Supply Chain, Legal, Ethics & Compliance, Market Access, Government Affairs, and Finance to…
Added 15 hours ago
C
Senior Procurement Associate / Associé principal en approvisionnement
CDEV
Toronto, ON
- Full-time
Post-secondary education in business administration, supply chain management, public administration, finance, law or a related discipline, or an equivalent combination of education and…
Added 15 hours ago
A
Program Manager
Altis
Mississauga, ON
- $105 to $113 CAD / hour
- Contract
…transformation, including S/4HANA initiatives spanning areas such as Supply Chain, Finance, ERP and enterprise…
Added 15 hours ago
DB
Materials Coordinator CN
Default Brand
Whitby, ON
- Full-time
For Afternoon Shift positions, provide detailed end-of-shift status updates to Night Shift leadership regarding:
Added 15 hours ago
CA
Space & Defense Systems (SDS) Manager – Business Execution & Engineering Operations
CAABB ABB Inc.
Québec, QC
- Full-time
As the Space & Defense Systems (SDS) Manager – Business Execution & Engineering Operations, you will lead the successful execution of ABB's Space & Defense Systems business, ensuring the…
Added 15 hours ago
RC
Sales Consulting Manager
Randstad Canada
Mississauga, ON
- $110,000 to $140,000 CAD / year
- Full-time
Demonstrated knowledge of store operations, point-of-sale systems, supply chain integrations, and modern retail workflows.
Added 15 hours ago
RC
Senior Product Manager - Brand Operations
Randstad Canada
North Vancouver, BC
- $84.34 to $90.83 CAD / hour
- Contract
Content & Creative Ecosystem Ownership: Drive technology strategy across CMS, DAM, content operations, publishing, and workflow platforms to optimize the global content supply chain.
Added 15 hours ago
RC
Ocean Exports, Team Lead
Randstad Canada
Montréal, QC
- $75,000 to $90,000 CAD / year
- Full-time
- Hybrid Work: 1–2 days per week at the office, with the flexibility to work from home on remaining days (following initial onboarding period)
Added 15 hours ago
RC
Product and Logistics Coordinator
Randstad Canada
Mississauga, ON
- $48,000 to $51,000 CAD / year
- Full-time
Ability to work 5 days per week on-site in Mississauga, Ontario (8:00 AM – 5:00 PM, Monday through Friday)
Added 15 hours ago
Manager, Product Support
emergiTEL Inc.
Ottawa, ON
Reporting to the Senior Manager, Production, the Manager, Product Support will provide effective leadership and front-line management to the Monitoring, Decontamination and Shipping (MD&S)…
Added 15 hours ago
GC
MCC/MV Technical Sales Specialist (Automation)
GRAYBAR CANADA
Dartmouth, NS
- Full-time
…telecommunications products that supports these operations through related supply chain management and logistics services. Graybar Canada operates more than 35 branches across Canada. As…
Added 15 hours ago
RC
Senior Program Manager - E-commerce
Randstad Canada
Mississauga, ON
- $68.41 to $80.85 CAD / hour
- Contract
Industry Pedigree: Proven experience within a major Retail or E-commerce environment (experience within Merchandising, Supply Chain, or Omnichannel systems is highly valued).
Added 15 hours ago
Materials Supervisor
I M P Group International Inc.
Halifax, NS
Reporting to the Materials Manager within the Material Support Department, the Materials Supervisor will be responsible for the direct first-level supervision of unionized Stores…
Added 15 hours ago
RC
Production supervisor
Randstad Canada
Laval, QC
- Full-time
Schedule: Day shift
Added 15 hours ago
RC
Junior Project Manager:PLM Digital Transformation Program
Randstad Canada
Lachine, QC
- $35.5 CAD / hour
- Contract
Education: Bachelor’s degree in Project Management, Engineering, Business Administration, Information Systems, Supply Chain, or Operations Management (or equivalent combination of diploma…
Added 15 hours ago
A
Warehouse Operations Manager
adecco
Whitby, ON
- $75,000 to $100,000 CAD / year
Adecco is currently hiring a Warehouse Operations Manager for a full-time leadership opportunity. This role is ideal for experienced professionals with backgrounds in warehouse management,…
Added 15 hours ago
RC
Directeur des opérations-Usine transformation alimentaire
Randstad Canada
Québec, QC
- Full-time
Added 15 hours ago
A
Supply Chain & Vendor Manager
adecco
Richmond Hill, ON
- $90,000 to $100,000 CAD / year
Adecco is currently hiring a full-time Supply Chain & Vendor Manager for a permanent opportunity with a leading automotive organization. This role is ideal for professionals with experience…
Added 15 hours ago
CC
Senior Category Development Manager, Disposable Packaging Category
Corporate Compass Group Canada
Mississauga, ON
- Full-time
Minimum 7-10 years of experience in purchasing and supply chain management in a fast-paced environment meeting tight deadlines efficiently.
Added 15 hours ago
CC
Senior Category Development Manager, Dairy Category
Corporate Compass Group Canada
Mississauga, ON
- Full-time
Minimum 5 years of experience in purchasing and supply chain management in a fast-paced environment meeting tight deadlines efficiently.
Added 15 hours ago
Manager, Supply Chain & Network Operations - Manufacturing Strategy
Deloitte
Toronto, ON
…contribute to business development, support implementation programs, and help develop Deloitte practitioners. Our practice has global reach and you may find yourself traveling to locations…
Added 15 hours ago
Manager, Supply Chain & Network Operations - Smart Operations
Deloitte
Calgary, AB
…contribute to business development, support implementation programs, and help develop Deloitte practitioners. Our practice has global reach and you may find yourself traveling to locations…
Added 15 hours ago
Manager, Supply Chain & Network Operations - Retail Planning
Deloitte
Toronto, ON
Deloitte Canada is seeking an experienced Manager specializing in Supply Chain Planning to join our consulting team based in Canada. As a Manager, you will leverage your deep understanding…
Added 15 hours ago
Manager/Assistant Manager, Commercial Assurance (Calgary)
Deloitte
Calgary, AB
Manage day-to-day engagement delivery, coordinate with legal, engineering, finance, supply chain, and other subject matter specialists, review the work of junior team members, and maintain…

Exiger

Customer Success Manager

Vancouver, BC, Canada
Toronto, ON, Canada

$110,000 to $135,000 CAD / year

Apply on exiger.com About employer

Applications open in a new tab.

Job details

Pay: $110,000 to $135,000 CAD / year
Experience: 2+ years of customer-facing experience in SaaS, technology, consulting, or similarly complex environments.
Posting language: English
Posted: Sep 15, 2026

Original job description

Who We Are:

Exiger transforms supply chains into a strategic advantage, advancing our mission to make the world a safer and more transparent place to succeed. Our AI platform, 1Exiger, delivers instant visibility into complex supplier ecosystems, leveraging proprietary data and advanced AI to surface risk, automate compliance, and unlock efficiencies and cost savings to strengthen long-term resilience. Trusted by 550+ global customers, including Fortune 500 companies and U.S. government agencies, Exiger is a recognized, award-winning leader in supply chain AI and a FedRAMP® authorized provider to the federal government.

Customer Success Manager

Location: Vancouver, BC OR Toronto, ON
Work Environment: Hybrid

Role Summary

Exiger is seeking a Customer Success Manager based in Canada to manage and grow relationships with enterprise customers across the Americas and broader NoAM region.

This is a hands-on, technology-forward role for someone who is curious about how AI is changing the way businesses operate and who can become deeply knowledgeable about both our customers and the Exiger platform. You will work with customers to understand their objectives, organizational structure, stakeholders and use cases, then help translate the capabilities of Exiger’s technology into measurable business outcomes.

You will own relationships throughout the post-sale customer lifecycle, driving adoption, utilization and value realization while protecting renewals and identifying opportunities to expand the partnership. Success in this role requires the ability to move comfortably between detailed product and workflow conversations, strategic discussions with senior stakeholders and the commercial realities of managing an enterprise account.

What You’ll Do

Own the day-to-day and strategic customer relationship across a portfolio of enterprise customers in the Americas and NoAM.

Build multithreaded relationships across customer organizations, developing strong connections with users, champions, executive sponsors and other key stakeholders.

Develop a deep understanding of each customer’s business, organizational structure, objectives, challenges and evolving priorities.

Drive adoption and utilization of Exiger’s technology, helping customers understand how our intelligence, technology and AI capabilities can support their specific use cases.

Become highly proficient in the Exiger platform, taking hands-on responsibility for standard administration, configuration, and training for customers.

Help customers identify opportunities to automate traditionally manual workflows and use Exiger technology to respond more effectively as risks and requirements change.

Own the renewal outcome for each customer, develop customer success plans and proactively track progress against agreed business outcomes, adoption goals and measures of value.

Execute EVR Success Plans, create Success Stories, and align with the economic buyer.

Lead Quarterly Business Reviews and other strategic customer discussions that demonstrate value, surface opportunities and establish clear priorities for the partnership.

Manage the full customer renewal lifecycle, from ongoing engagement and value realization through contract renewal and partnership expansion.

Identify customer health risks early and take proactive action to address adoption, utilization, stakeholder or service concerns.

Partner closely with Sales to identify and develop opportunities to expand Exiger’s impact within existing customer organizations.

Coordinate across Product, Delivery, Application Support, Sales and other teams to ensure Exiger’s full suite of expertise is brought to bear on each customer account.

Represent the voice of the customer internally, translating feedback, emerging requirements and use cases into actionable insights for Exiger teams.

Ensure customer issues and escalations are managed effectively, communicated clearly and resolved as quickly as possible.

Maintain strong internal visibility into customer activity, engagement, opportunities, feedback and risk.

Manage competing priorities across a portfolio of customers while maintaining a consistently high standard of customer experience.

Travel periodically within the Americas and NoAM to support customers and business needs.

What You Need

2+ years of customer-facing experience in SaaS, technology, consulting, or similarly complex environments.

Demonstrated ability to navigate enterprise organizations and build multithreaded relationships across functions and seniority levels, communicating confidently with stakeholders from hands-on users to senior executives.

Strong technical curiosity about AI and emerging technology, with the ability to understand and explain it to customers (no engineering background required).

Ability to quickly build fluency in a complex platform and connect its capabilities to customer outcomes.

Strong commercial awareness, including identifying growth opportunities and navigating renewals and retention.

Strong presentation and facilitation skills, including delivering customer training.

Proactive, consultative approach - curious about the "why" behind customer requests, not just the "what."

Demonstrated ability to manage complex, ambiguous customer needs and excellent organization and project management skills across a portfolio of accounts.

Comfortable working independently and collaboratively in a fast-paced environment with strong sense of ownership and accountability for customer outcomes.

Experience with third-party risk, supply chain risk, procurement, regulatory compliance, due diligence or adjacent disciplines is an advantage.

Experience with Gainsight or another dedicated Customer Success platform is a plus.

Ability to work in a hybrid capacity from our London office and support customers across the Americas and NoAM.

Why You’ll Love Working at Exiger

Do work that matters. Help customers tackle complex, real-world challenges across supply chains, risk and resilience, with work that can have a meaningful impact on businesses, governments and the communities they serve.

Work at the forefront of AI and data. Be part of a team applying advanced technology to difficult problems where better intelligence and faster action can make a real difference.

Join a high-performance culture rooted in accountability, collaboration and a shared commitment to excellence.

Receive a competitive compensation package that recognizes the value and impact you bring.

Work flexibly through a hybrid approach that balances time at home and in the office, where applicable.

Benefit from a focus on wellness and employee health, supporting sustainable performance and wellbeing.

Keep growing through purposeful career development programs designed to build your expertise and help you take on increasingly challenging work.

This posting is for a newly created role; artificial intelligence tools may be used to support candidate screening and evaluation; the expected base salary range for this position is 110,000-135,000 CAD annually, depending on qualifications.

Exiger is named a Leader in the Gartner^® Magic Quadrant™ for Supplier Risk Management, twice selected as one of Fast Company's 'Brands That Matter,' and recipient of the Third Party Risk Association's Innovator Award, Exiger's technology has been recognized by leading analyst evaluations and 50+ awards. Learn more at Exiger.com and follow Exiger on LinkedIn.

At Exiger, our values define how we work and why we lead. We are mission-inspired, imagination-driven, trust-anchored, and compassion-focused - committed to building technology that makes the world safer, more transparent, and more resilient.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Exiger’s hybrid work policy is periodically reviewed and adjusted to align with evolving business needs.

Apply on exiger.com About employer

More about this job

Responsibilities

The Customer Success Manager will own the end-to-end relationship with enterprise customers, driving platform adoption, value realization, and renewals. They will act as a strategic partner to help clients leverage AI technology to automate workflows and achieve measurable business outcomes.

Requirements

Candidates must have at least 2 years of experience in SaaS, technology, or consulting environments with a proven ability to manage complex enterprise accounts. Strong communication skills and the ability to translate technical AI capabilities into business value are essential for this role.

Skills

Customer Success
SaaS
Enterprise Account Management
Relationship Building
AI Technology
Strategic Planning
Project Management
Data Analysis
Consultative Selling
Presentation Skills
Risk Management
Supply Chain Management
Regulatory Compliance
Customer Retention
Stakeholder Management

Benefits

Hybrid work approach
Wellness and employee health support
Career development programs

Visa sponsorship

Not detected in the job text

Keywords

Customer Success Manager
SaaS
AI
Supply Chain
Enterprise
Risk Management
Compliance
Gainsight
Account Management
Business Outcomes
Stakeholder Engagement
Renewal Management
Data Analytics
Consulting
Workflow Automation
Quarterly Business Reviews
Technology
Customer Lifecycle
Strategic Planning
Project Management

Seniority

Mid level

Perks

Wellness program

Tools

Gainsight

Languages

English

Report this job

Work requirements

Jobs in Canada