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Added 11 mins ago
A
Software Developer
Actalent
Toronto, ON
- $24 to $33 CAD / hour
- Contract
As a Software Developer, you will lead the design and delivery of software services and website stacks that involve engaging creatives, cross-screen placements, targeting, optimization,…
Added 11 mins ago
MC
Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
Merck Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…s’agit d’une occasion unique pour une personne ambitieuse en marketing de contribuer à façonner et à réaliser un important lancement dans le domaine cardiovasculaire, en bâtissant une…
Added 11 mins ago
S
Business Development Representative - SMB
Solink
Ottawa, ON
- $68,500 to $85,000 CAD / year
- Full-time
Business-Savvy Communicator: You hold a university degree in Business, Marketing, or a related field - or bring equivalent experience - and have strong communication and time management…
Added 11 mins ago
MC
Gestionnaire de marque, Cardiovasculaire / Brand Manager, Cardiovascular
Merck Canada
Kirkland, QC
- Full-time
…s’agit d’une occasion unique pour une personne ambitieuse en marketing de contribuer à façonner et à réaliser un important lancement dans le domaine cardiovasculaire, en bâtissant une…
Added 11 mins ago
N
Omnichannel Engagement Manager
Novartis
Toronto, ON
- Full-time
…co-creating partnerships and collaborations with key stakeholders. Lead the delivery of projects across creative and marketing channels, including print and digital media, by coordinating…
Added 11 mins ago
N
Manager, Health Economics and Outcomes Research
Novartis
Toronto, ON
- Full-time
…insights, shape evidence-based pricing and market positioning, and lead cross-functional development of high-quality HTA and pricing and reimbursement submissions. Develop impactful product…
Added 11 mins ago
N
Omnichannel Engagement Manager
Novartis
Toronto, ON
- Full-time
…co-creating partnerships and collaborations with key stakeholders. Lead the delivery of projects across creative and marketing channels, including print and digital media, by coordinating…
Added 11 mins ago
W
Senior Representative - Inside Sales
Wesco
Nanaimo, BC
- Full-time
Owns, qualifies, and develops opportunities passed from marketing, outside sales, national accounts.
Added 11 mins ago
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Personal Banker
BMO
Mississauga, ON
- Full-time
Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
Added 11 mins ago
V
Director, Sales
veritree
Remote, Canada
- $200,000 to $300,000 CAD / year
- Full-time
- Remote
…the CRM clean enough that the forecast is real. Partner with Marketing on pipeline sources and lead handoff, and with Customer Success on clear rules for…
Added 11 mins ago
V
Director, Sales
veritree
Vancouver, BC
- $200,000 to $300,000 CAD / year
- Full-time
…the CRM clean enough that the forecast is real. Partner with Marketing on pipeline sources and lead handoff, and with Customer Success on clear rules for…
Added 11 mins ago
FC
Project Manager II
Fluor Corporation
Vancouver, BC
- Full-time
Participate in sales and marketing efforts as requested
Added 26 mins ago
VP
Pharmaceutical Commercial Specialist (Contract) 900
Vertex Pharmaceuticals
Toronto, ON
- $40 to $50 CAD / hour
- Full-time
Provide launch support for Commercial Marketing and Patient Support Program teams by partnering with the launch lead to schedule planning meetings, coordinate agendas and slide decks,…
Added 26 mins ago
IR
Outreach & Partnership Coordinator
Info-Tech Research Group
London, ON · Toronto, ON
- Full-time
Lead end-to-end data collection campaigns across multiple channels, including email, social media (LinkedIn, Twitter, Facebook), and other online platforms.
Added 26 mins ago
N
Manager, Health Economics and Outcomes Research
Novartis
Toronto, ON
- Full-time
…insights, shape evidence-based pricing and market positioning, and lead cross-functional development of high-quality HTA and pricing and reimbursement submissions. Develop impactful product…
Added 41 mins ago
Manager, Partner Engagement
Human Resources
Toronto, ON
…combined with our culture of challenge and change, enables us to lead in today’s dynamic…
Added 41 mins ago
Loyalty & Guest Feedback Coordinator
Northland Properties
Vancouver, BC
Cross-functional Collaboration: Ability to effectively lead and participate in cross-functional initiatives, working with internal departments and external partners across various…
Added 41 mins ago
A
Entry Level Advisory Development Program - Summer Analyst - Canada - NAELFY27
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Demonstrated communications skills via past work or leadership experience (internships, part-time jobs, project lead roles, leadership roles on campus)
Added 41 mins ago
EC
Director, Communications and Engagement
ErinoakKids Center for Treatment and Development
Mississauga, ON
- Full-time
…stakeholder engagement, and fundraising. The Director will lead high-performing teams in creating a positive overall experience for client families and all who visit, support or work with…
Added 41 mins ago
A
Account Executive - Existing Customer Growth
Agilyx
Victoria, BC
- Full-time
Lead business-level conversations around ERP optimization, cloud adoption, process improvement and transformation.
Added 41 mins ago
GP
Project Manager II
Global Payments Inc.
Toronto, ON
- Full-time
Administer projects with a span of influence that typically require working with multiple functional areas or small teams or groups, such as Training, IT, Marketing, etc., within the company
Added 41 mins ago
O
Sr. Software Developer
OpenText
Richmond Hill, ON
- Full-time
Digital Experience (DX) is the new marketing domain. 89% of companies plan to make Customer Experience their number one area of engagement by next year. Upgrading customer experience…
Added 41 mins ago
PM
Salesperson
Paramount Moving Ltd.
Calgary, AB
- Full-time
Proven experience in sales, lead handling, and closing deals
Added 56 mins ago
R
Seller Experience Manager
RBGlobal
Burnaby, BC
- Full-time
Partner with Sales, Operations, Finance, Marketing, and Data teams to integrate seller experience into broader company initiatives, acting as the voice of the seller in high-level strategic…
Added 56 mins ago
HR
Beauty Advisor - La Mer
Holt Renfrew
Vancouver, BC
- Full-time
The Beauty Advisor is responsible for developing deep, long lasting relationships with customers that lead to an increase in sales, service, and loyalty. Beauty Advisor compensation is…

EXL

Braze Architect

Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

EXL

Braze Architect

Customer Engagement & CDP Architecture | Subject Matter Expert

Experience	8-12 years overall; 5+ years hands-on in Braze; 3+ years in architect or Developer roles
Employment Type	Full-time

About EXL

EXL is a global data analytics and digital operations and solutions company. We partner with clients to improve business outcomes and unlock growth, combining deep domain expertise, advanced analytics, AI, and cloud technologies to transform customer experiences.

Role Summary

We are seeking a Braze Architect to serve as the technical and strategic authority on Braze and the surrounding customer data ecosystem. You will define target-state architectures that connect Braze with CDPs, reverse ETL tools, product analytics, and cloud data warehouses (Hightouch, Amperity, Amplitude, Snowflake, and similar). You will lead enterprise-scale implementations and migrations, set engineering and governance standards, advise senior client stakeholders, and build the practice's reusable assets and talent.

Key Responsibilities

Architecture & Solution Design

Define end-to-end Braze reference architectures covering workspace and app-group strategy, data model, identity, custom attributes and events, currencies, catalogs, and multi-brand / multi-region setups.
Design scalable, secure, and compliant integration patterns across Braze, CDPs, data warehouses, and source systems (batch, streaming, and API-driven).
Architect Canvas Flow journeys and orchestration frameworks for email, push, in-app, SMS, WhatsApp, Content Cards, and webhooks.
Establish personalization architecture using Liquid, Connected Content, Catalogs, Content Blocks, and Braze AI features (Intelligent Timing, Intelligent Selection, predictive models).
Conduct architecture reviews, technical risk assessments, and performance and rate-limit planning for high-volume sends.

Data, Identity & CDP Integration

Design identity resolution and unified customer profile strategy, including external ID management, anonymous-to-known merges, and alias handling.
Architect warehouse-native activation using Snowflake with Hightouch or Census, and Braze Cloud Data Ingestion and Snowflake Data Sharing.
Integrate Amperity for identity stitching, unified profiles, and audience activation into Braze.
Design behavioral data flows with Amplitude (events, cohorts, predictions) in both directions with Braze, including Currents for engagement data return.
Define event taxonomy, schema governance, data contracts, and data-quality monitoring across the stack.
Establish consent, privacy, and preference-management architecture (GDPR, CCPA, TCPA, CAN-SPAM, HIPAA where applicable).

Delivery Leadership & Governance

Lead technical delivery across implementation, migration, and optimization programs, including migrations from Salesforce Marketing Cloud, Iterable, Klaviyo, Adobe Campaign, or Oracle Responsys.
Set standards for SDK integration (iOS, Android, Web), API usage, CI/CD for Braze assets, environment management, and QA/testing.
Define deliverability strategy: IP warm-up, domain authentication (SPF, DKIM, DMARC), BIMI, and sender reputation management.
Establish experimentation frameworks (A/B, multivariate, holdouts) and measurement for incremental lift, LTV, churn, and ROI.
Define operating models, RACI, and Center of Excellence structures for client marketing technology teams.

Consulting, Pre-Sales & Practice Building

Run discovery workshops with CMO, CDO, and CTO-level stakeholders and translate business goals into technical roadmaps.
Lead solution design, estimation, and proposals for pre-sales; present to clients and analysts.
Build reusable accelerators, templates, reference architectures, and playbooks for the EXL Braze practice.
Mentor leads, developers, and campaign specialists; drive Braze and CDP certification across the team.

Required Skills & Qualifications

Braze Expertise

5+ years hands-on Braze experience with demonstrated architect-level ownership of at least two enterprise implementations or migrations.
Deep command of Canvas Flow, segmentation, Liquid, Connected Content, Catalogs, Content Blocks, and Braze AI capabilities.
Expert knowledge of Braze SDKs, REST API, SCIM, export endpoints, webhooks, Currents, Cloud Data Ingestion, and Snowflake Data Sharing.
Strong understanding of Braze rate limits, data points, and cost / performance optimization.
Braze certification (Architect, Developer, or Marketer) strongly preferred.

CDP & Data Platform Experience PlatformExpected Experience

Hightouch	Reverse ETL; audience builder and models; Braze destination syncs; sync monitoring, alerting, and identity handling
CDP	Identity resolution and stitching; unified customer profiles; segmentation; activation to marketing channels
Amplitude	Behavioral analytics; cohorts, funnels, retention; event instrumentation; cohort sync and event streaming with Braze
Other (plus)	Segment, mParticle, RudderStack, Census, Fivetran, dbt, Airflow, Databricks, BigQuery, Redshift

Candidates should have strong working depth in at least two of the four named platforms and conversational fluency in the rest.

Technical Skills

Advanced SQL; working proficiency in Python or JavaScript / Node.js for integrations and automation.
Strong grasp of REST APIs, JSON, webhooks, event-driven and streaming architectures (Kafka, Kinesis, or similar).
Experience with a major cloud platform (AWS, Azure, or GCP) and infrastructure basics such as IAM, secrets, and networking.
Familiarity with Git, CI/CD, and environment promotion practices for marketing assets and data pipelines.
HTML/CSS for responsive email development and in-app / Content Card templates.

Domain & Leadership Skills

Deep knowledge of lifecycle marketing, personalization, customer segmentation, and retention strategy.
Experience in industries such as Communications, Media, Entertainment, Sports, healthcare, retail / e-commerce, or travel & hospitality.
Executive-level communication and stakeholder management; ability to defend architectural decisions to technical and business audiences.
Proven ability to lead distributed teams in agile, client-facing delivery environments.

Preferred Qualifications

Exposure to AI / ML-driven personalization, predictive churn, next-best-action, and generative AI content workflows.
Background in consent management platforms, privacy engineering, and data governance frameworks.
Experience building executive dashboards in Tableau, Power BI, or Looker.

Education

Bachelor's or Master's degree in Computer Science, Engineering, Data Science, Marketing Technology, or a related field.

EXL is an equal opportunity employer and values diversity in the workplace.

Responsibilities

Analyze Business Needs: Understand and analyze the business requirements and objectives.
Design IT Solutions: Develop and implement IT solutions that meet business goals.
Collaborate with Teams: Work closely with developers, project managers, and other IT staff to oversee the project lifecycle.
Technical Proposals: Create and present technical proposals to stakeholders and decision-makers.
Architectural Guidelines: Develop and maintain architectural guidelines and protocols to ensure system stability and performance.
Vendor Coordination: Coordinate with vendors and external parties to procure necessary software and hardware.
Training and Guidance: Provide training and technical guidance to team members.
System Audits: Conduct regular system audits to ensure compliance with established standards and protocols.

Qualifications

Bachelor Degree in relevant field with 8 - 10 years of relevant experience

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More about this job

Responsibilities

The Braze Architect will define target-state architectures connecting Braze with CDPs, reverse ETL tools, and cloud data warehouses. They will lead enterprise-scale implementations, establish engineering standards, and provide strategic guidance to senior client stakeholders.

Requirements

Candidates must have 8-12 years of overall experience, including at least 5 years of hands-on experience with Braze and 3 years in architect or developer roles. A bachelor's or master's degree in a relevant field such as Computer Science or Engineering is required.

Skills

Braze
Customer Data Platform
Architecture Design
SQL
Python
JavaScript
Node.js
Snowflake
Hightouch
Amplitude
Identity Resolution
API Integration
Cloud Data Warehousing
Lifecycle Marketing
Data Governance
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Braze
CDP
Architecture
Snowflake
Hightouch
Amplitude
Reverse ETL
SQL
Python
Node.js
REST API
Canvas Flow
Liquid
Identity Resolution
Data Governance
Cloud Computing
AWS
Azure
GCP
CI/CD
Git
Marketing Technology
Customer Engagement
Data Analytics
Agile
Consulting
Strategy
System Design
Integration
Automation

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