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Added 14 mins ago
V
Senior Manager
Visa
Toronto, ON
- Full-time
The Sr. Consultant Specialist, Client Success Manager is a client‑facing individual contributor role, acting as a subject‑matter expert across client operations, execution, and performance…
Added 14 mins ago
R
Financial Advisor Intern
RBC
Richmond, BC
- Full-time
As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You…
Added 14 mins ago
R
Banking Advisor - East York, Scarborough (English and Mandarin/Cantonese or Greek Speaking)
RBC
Toronto, ON
- Full-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 14 mins ago
R
Client Advisor
RBC
St. John's, NL
- Part-time
…champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service…
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R
Associate
RBC
Kamloops, BC
- Full-time
Provide a proactive client experience with a focus on problem resolution and attention to detail while coordinating with various departments and Portfolio Manager/Investment Advisor for…
Added 14 mins ago
ScotiaMcLeod Administrative Associate, Laval
Scotiabank
Laval, QC
by supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
Added 29 mins ago
NB
Banking Advisor
National Bank of Canada
Red Deer, AB
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 29 mins ago
NB
Banking Advisor
National Bank of Canada
Courtenay, BC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 29 mins ago
NB
conseiller Bancaire
National Bank of Canada
Montreal, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 29 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Lorraine, QC
- Full-time
A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as the lives of your clients and…
Added 29 mins ago
P
System Configuration Specialist / Spécialiste en configuration de systèmes (CS002)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Reporting to the Regional Installation Manager, the System Configuration Specialist plays a key role in supporting Our Client's operations by configuring, troubleshooting, and maintaining…
Added 29 mins ago
NB
Technical Advisor
National Bank of Canada
Montreal, QC
- Full-time
A career as a Technical Advisor in the Registration Department team at National Bank means acting as a specialist in regulatory requirements. It is through your data analysis and knowledge…
Added 29 mins ago
D
Advisor, Securities
Desjardins
Hawkesbury, ON · Gatineau, QC
- Full-time
…services through various distribution channels based on member/client needs and current strategies and practices. Your focus areas include discretionary management, mutual funds,…
Added 29 mins ago
D
Product Owner, Product management
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As Product Owner, you will represent the voice of the client in projects and be responsible for the member/client experience. You will consistently prepare a range of products and services…
Added 29 mins ago
C
Sr. Financial Advisor CIRO-ID (Urban)
CIBC
Toronto, ON
- Full-time
As a member of the Imperial Service Team, you’ll manage and grow a dedicated client portfolio through key relationship management, creating comprehensive financial plans and providing…
Added 29 mins ago
C
People Change Management & Communications Co-op
CIBC
Toronto, ON
- Full-time
…projects of the CIBC Contact Centre. These projects will deliver client experience improvements, productivity benefits, and resiliency for the Contact Centre via digitization,…
Added 29 mins ago
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Regional Vice President, Personal Banking, Toronto East & Pickering
BMO
Toronto, ON
- Full-time
Addresses escalated sales or relationship management issues to retain the business and provides strategic thinking to resolve the issue for the benefit of the client.
Added 29 mins ago
B
COORDINATOR, OPERATIONS SUPPORTS - ADVISORY SERVICES (Temporary, 6 months)
BDC
Montreal, QC
- Full-time
…recommend or initiate actions to stakeholders to ensure a seamless client experience with consulting project delivery. Be flexible to support other team members and adjust to changing…
Added 45 mins ago
C
Senior Partner, Learning & Talent Development
Croesus
Laval, QC
- Full-time
…professionals to improve their productivity, enhance their client relationships, make informed decisions, and maximize the management of their assets under…
Added 45 mins ago
A
Partners in Performance - Performance Strategy Principal Director
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC · Regina, SK
- Full-time
…communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate, and deliver value provides an unparalleled opportunity to grow…
Added 45 mins ago
R
Financial Advisor
RBC
ON
- Full-time
As an RBC Financial Advisor, you attract, nurture, and grow relationships with our high-value personal and small business clients, by adding value in the moments that matter to them. You…
Added 45 mins ago
R
Client Advisor
RBC
Glenboro, MB
- Part-time
Assists clients across all branch areas with everyday banking transactions, ensuring accurate service and adherence to client service standards while building operational knowledge.
Added 59 mins ago
CA
Human Resources Business Partner (Temporary: 18 to 24 months)
Chartright Air Group
Mississauga, ON
- Temporary
This is a hands-on HR role supporting assigned client groups across the full employee lifecycle. You will build strong working relationships with managers and employees while delivering…
Added 59 mins ago
VD
Conseillère, conseiller – Santé, sécurité et mieux-être
Ville de Pointe-Claire / City of Pointe-Claire
Pointe-Claire, QC
- Full-time
Reporting to the Senior Business Partner - Human Resources, the incumbent of the Advisor – Health, Safety and Wellness position is responsible for providing guidance, coaching and necessary…
Added 1 hour ago
SL
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Perspectives d'avenir/Advisor Trainee- Advisor Development Program -Future Opportunities
Sun Life
Levis, QC · Quebec, QC · Trois-Rivières, QC
- Full-time
…help them plan financially for the various stages of life. Our Advisor Development Program is designed to prepare you for a successful launch to an advisory career at Sun…

EXL

Senior Engagement Manager

Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 13, 2026
Experience: 12-18 years of experience across analytics, data, AI, digital transformation, management consulting, or technology-enabled business transformation.
Posting language: English
Posted: Oct 27, 2026

Original job description

Key Responsibilities

Client Leadership & Executive Engagement

Build trusted relationships with client executives and senior business, data, digital, operations, engineering, supply chain, and technology leaders.

Independently lead steering committees, quarterly business reviews, transformation workshops, roadmap discussions, and executive working sessions.

Translate business priorities and operational challenges into analytics, data, AI, and digital transformation initiatives.

Present complex findings, recommendations, and investment cases through clear executive storytelling and data-driven narratives.

Act as the primary client-facing leader for strategic engagements and maintain alignment across client and EXL leadership teams.

Manufacturing & Automotive Transformation

Lead analytics and AI programs across manufacturing operations, supply chain, procurement, logistics, production planning, demand planning, and inventory optimization.

Shape solutions for quality analytics, warranty analytics, connected manufacturing, engineering analytics, plant performance, digital manufacturing, and industrial AI.

Identify high-value use cases supporting throughput, productivity, quality, cost, service, working capital, asset performance, safety, and sustainability outcomes.

Connect business priorities with practical operating-model, process, data, analytics, and technology interventions.

Data & AI Transformation

Define enterprise analytics and AI strategies, transformation roadmaps, and prioritized use-case portfolios.

Lead data-platform modernization, cloud migration, data engineering, data management, governance, quality, integration, and analytics enablement initiatives.

Guide solutions across descriptive, predictive, prescriptive, optimization, simulation, forecasting, root-cause analysis, and operational intelligence use cases.

Enable machine learning, generative AI, agentic AI, and decision-intelligence solutions through scalable and governed data foundations.

Partner with architects, engineers, data scientists, and business teams to ensure solutions are secure, scalable, adoptable, and tied to measurable outcomes.

Solutioning & Business Development

Lead solution design and consulting engagements for both focused initiatives and complex multi-workstream transformation programs.

Own or contribute to proposals, RFPs, RFIs, statements of work, executive pitches, and deal-shaping discussions.

Develop transformation roadmaps, delivery approaches, staffing models, workplans, effort estimates, cost estimates, assumptions, dependencies, and risks.

Present differentiated solutions to executive stakeholders and guide opportunities from qualification through closure and transition to delivery.

Collaborate with sales, account, industry, capability, architecture, and delivery leaders to expand strategic client relationships.

Account Growth & Commercial Leadership

Provide independent leadership for client portfolios and engagements valued up to $10M-$15M annually.

Develop account growth strategies and identify cross-sell and upsell opportunities across analytics, data, AI, GenAI, and transformation services.

Build executive relationships across multiple client functions and create a forward-looking opportunity pipeline.

Apply strong financial and commercial discipline to scope, pricing, margins, staffing, utilization, and delivery commitments.

Delivery Leadership

Provide executive oversight across multiple programs and workstreams from discovery through implementation and managed delivery.

Establish program governance, monitor risks and dependencies, and drive timely resolution of delivery and stakeholder issues.

Ensure high-quality outcomes, strong customer satisfaction, effective resource planning, and disciplined performance management.

Mentor delivery managers, engagement leads, solution architects, analytics leaders, and technical teams.

Capability Building & Innovation

Build and scale Manufacturing Analytics, Data, AI, and GenAI capabilities, solutions, and reusable assets.

Develop industry-specific frameworks, maturity assessments, accelerators, reference architectures, case studies, and points of view.

Contribute to hiring, team building, talent development, competency planning, and communities of practice.

Drive thought leadership and innovation across smart manufacturing, connected operations, digital thread, digital twins, industrial data, and AI-enabled decision-making.

Qualifications

Required Experience & Qualifications
- 12-18 years of experience across analytics, data, AI, digital transformation, management consulting, or technology-enabled business transformation.
- At least five years of client-facing leadership experience across analytics, data, AI, or transformation engagements.
- Proven ability to independently manage strategic client relationships and portfolios or engagements valued up to $10M-$15M annually.
- Experience leading executive discussions, steering committees, transformation workshops, roadmap development, and solution presentations.
- Demonstrated ability to create compelling executive stories that connect data and analytical insights to business priorities and financial outcomes.
- Strong understanding of the end-to-end data and AI lifecycle, including data engineering, data management, cloud data platforms, business intelligence, advanced analytics, machine learning, generative AI, deployment, governance, and adoption.
- Experience leading proposals, RFPs, solution architecture, staffing, effort estimation, cost estimation, commercial inputs, and transition planning.
- Ability to lead multidisciplinary teams across business consulting, data engineering, analytics, AI, architecture, program management, and change enablement.
- Bachelor’s or master’s degree in engineering, computer science, data, analytics, operations, business, or a related discipline.
Industry Experience
- Preferred experience in Manufacturing Analytics, Automotive, Mobility, Industrial Manufacturing, Heavy Equipment, Industrial Products, Aerospace, Transportation, or related manufacturing-intensive sectors.
- Automotive OEM, Tier 1 supplier, connected vehicle, manufacturing engineering, plant operations, supply chain, quality, warranty, or aftersales experience is highly desirable.
- Experience working with large, complex global manufacturers or industrial enterprises with distributed plants, functions, and technology environments.
Preferred Qualifications
- Experience supporting organizations such as automotive OEMs, automotive suppliers, industrial manufacturers, equipment manufacturers, or engineering-intensive enterprises.
- Experience with Azure, AWS, GCP, Databricks, Snowflake, Microsoft Fabric, Power BI, Tableau, or comparable data and analytics ecosystems.
- Exposure to smart manufacturing, Industry 4.0, connected factory, digital thread, digital twins, predictive maintenance, industrial IoT, and manufacturing execution environments.
- Experience shaping or leading GenAI use cases in engineering, manufacturing, supply chain, quality, warranty, service, knowledge management, or commercial operations.
- Experience building an industry offering, center of excellence, reusable assets, strategic partnerships, or high-performing multidisciplinary teams.
Leadership Competencies
- Executive presence and trusted-advisor mindset
- Consultative selling and commercial orientation
- Executive storytelling, influence, and presentation capability
- Manufacturing and operational business acumen
- Strategic thinking with strong execution discipline
- Financial acumen and account-growth mindset

Apply About employer

More about this job

Responsibilities

The Senior Engagement Manager will lead strategic client relationships and drive large-scale analytics, AI, and digital transformation programs within the manufacturing and automotive sectors. They are responsible for executive storytelling, business development, and ensuring high-quality delivery across complex, multi-workstream engagements.

Requirements

Candidates must possess 12-18 years of experience in analytics, data, AI, or management consulting with at least five years of client-facing leadership. A bachelor's or master's degree in a relevant field is required, along with proven ability to manage portfolios valued up to $15M annually.

Skills

Client Leadership
Executive Engagement
Data Analytics
Artificial Intelligence
Digital Transformation
Manufacturing Operations
Supply Chain Management
Strategic Planning
Business Development
Account Growth
Program Management
Solution Architecture
Financial Acumen
Stakeholder Management
Change Enablement
Consulting

Visa sponsorship

Not detected in the job text

Keywords

Analytics
Artificial Intelligence
Digital Transformation
Manufacturing
Automotive
Supply Chain
Cloud Migration
Data Engineering
Generative AI
Machine Learning
Management Consulting
Industry 4.0
Azure
AWS
GCP
Databricks
Snowflake
Power BI
Tableau
Digital Twins
Industrial IoT
Strategic Roadmap
Executive Storytelling
Commercial Leadership
Program Governance
Business Intelligence
Predictive Analytics
Optimization
Change Management
Stakeholder Engagement

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