Ocean Import Agent
- Calgary, AB, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Experience
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
- Posting language
- English
- Posted
Original job description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.
Major Duties and Responsibilities:
Expeditors offers excellent benefits
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Organic Growth – Expeditors promotes from within. As a shining example, our CEO started as an entry level employee in our San Francisco office 31 years ago.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.
Major Duties and Responsibilities:
- Prepare, handle, and process documentation- including house and master ocean bills, commercial documents, and customs/regulatory documents. Understand customers procedures and maintain updated internal DLSOPs.
- Track and Trace shipments.
- Accurate and timely data entry into our operating system.
- Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and in person.
- Monitor reports.
- Accurate and timely client billing.
- Contribute to maintaining strong vendor relationships- carriers, trucking companies, and others.
- Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
- Meet key performance indicators to support department, branch, product, and company goals.
- Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
- Strong organizational and prioritization skills are critical. Attention to detail is a top priority.
- Understanding of ocean documentation process an asset
- Effective interpersonal skills- including proven abilities to listen, comprehend, and to communicate clearly and concisely both verbally and in writing.
- Proficient computer skills- solid data entry with high accuracy rate, email, internet, Excel, Word, PowerPoint.
- Fluent in English, both written and verbal
- Desire for a career in supply chain/logistics.
- Candidates must be legally authorized to work in Canada and able to work from the Calgary location. Relocation is not available for this position.
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- RRSP Retirement Savings Plan
- Employee Stock Purchase Plan
- Training and Personnel Development Program
More about this job
Responsibilities
Prepare and process ocean freight, commercial, and customs documentation; track shipments; enter shipment data; monitor reports; and ensure accurate client billing. Communicate with customers, vendors, colleagues, and global offices while maintaining compliance, meeting performance targets, and identifying process improvements.
Requirements
Requires 6 months to 1 year of related experience or an equivalent combination of education and experience, along with strong organizational, prioritization, and attention-to-detail skills. Candidates should have effective communication and computer skills, fluency in written and spoken English, and an interest in supply chain or logistics; ocean documentation knowledge is an asset, and candidates must be authorized to work in Canada.
Skills
- Ocean Import Documentation
- Freight Tracking and Tracing
- Data Entry
- Customer Service
- Written and Verbal Communication
- Organization
- Prioritization
- Attention to Detail
- Customer Billing
- Regulatory Compliance
- Vendor Relationship Management
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Email Communication
- Process Improvement
Benefits
- Paid Vacation
- Paid Holidays
- Paid Sick Time
- Medical Insurance
- Prescription Drug Coverage
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long-Term Disability Insurance
- RRSP Retirement Savings Plan
- Employee Stock Purchase Plan
- Training and Personnel Development Program
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Transportation
- Customer Service & Support
- Administrative
Keywords
- Ocean Import
- Supply Chain Management
- Logistics
- Freight
- Ocean Bills of Lading
- Commercial Documents
- Customs Documentation
- Regulatory Documents
- Shipment Tracking
- Data Entry
- Customer Service
- Client Billing
- Vendor Relationships
- Carrier Coordination
- Trucking Companies
- Compliance
- Government Regulations
- Customer Requirements
- Key Performance Indicators
- Process Flow
- Process Improvement
- DLSOPs
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint