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Bilingual Customer Service Representative

  • Canada

Pay Rate: $20.78/hr on T4 · Contract

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Job details

Pay
Pay Rate: $20.78/hr on T4
Job type
Contract
Working hours
37.5 hours per week
Posting language
English
Posted

Original job description

Pay Rate: $20.78/hr on T4

Job Title: Administrative Assistant / Care Coordinator

Contract: 6 months + Extendable

Weekly Hours: 37.5 hours per week

Required Bilingual French Fluency (Written+ Verbal) – 10/10

Shifts: Tue - Sat from 11 AM – 7 PM EST

Time zone: Eastern Time

Working Week – Tuesday - Saturday.

Week off :- Sunday – Monday

Training: 3 weeks + 1 additional week optional – Paid on regular pay

Project Details / Team Environment / Additional Comments:

As a Care Coordinator, you will be a part of the team which works in tandem with our clinical team to complete administrative tasks and follow-ups to provide comprehensive patient care.

Must have skills:

Strong communications skills in the English and French languages

High comfort level with IT systems mandatory (Windows and Mac OS)

Typing speed of 65+ wpm

Previous experience working with an Electronic Medical Record system or similar or medical domain exp Preferred

Knowledge with medical terminology

Strong organizational and time management skills

Being solution-oriented with a “lead with yes” mindset

More about this job

Responsibilities

Complete administrative tasks and follow-ups as part of a care coordination team working alongside clinical staff. Help provide comprehensive patient care through coordinated administrative support.

Requirements

Fluency in written and spoken French and English, strong communication skills, comfort using Windows and Mac OS, and typing speed of at least 65 words per minute are required. Experience with an electronic medical record system, a similar system, or the medical field is expected; knowledge of medical terminology is preferred, along with strong organizational and time-management skills and a solution-oriented mindset.

Skills

  • English-French Bilingual Communication
  • Written and Verbal Communication
  • Windows
  • Mac OS
  • Typing Speed of 65+ WPM
  • Electronic Medical Records
  • Medical Terminology
  • Organization
  • Time Management
  • Problem Solving
  • Administrative Coordination
  • Patient Follow-Up

Visa sponsorship

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Categories

  • Healthcare
  • Administrative
  • Customer Service & Support

Keywords

  • Care Coordination
  • Administrative Assistant
  • Patient Care
  • Clinical Team
  • Administrative Tasks
  • Patient Follow-Up
  • English
  • French
  • Bilingual Fluency
  • Windows
  • Mac OS
  • Typing Speed
  • Electronic Medical Record
  • Medical Terminology
  • Communication
  • Organization
  • Time Management
  • Solution-Oriented Mindset
  • Contract
  • Tuesday-Saturday Schedule

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