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Experis Canada

Clinical Admin Assistant

Montreal, QC, Canada

Pay - 20-22 $ hourly · Contract

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Job details

Pay: Pay - 20-22 $ hourly
Job type: Contract
Apply by: Dec 13, 2026
Experience: 1. 2+ years of medical office or clinic administration experience, ideally with specialist physicians.
Posting language: English
Posted: Nov 13, 2026

Original job description

Medical Office Assistant

Montréal - QC (Onsite)

3+ Months Contract

Pay - 20-22 $ hourly

Must have skillsets:

1. 2+ years of medical office or clinic administration experience, ideally with specialist physicians. This covers high-volume scheduling, patient intake, referral handling, and managing cancellations and waitlists. It means they can start quickly on a 3-month contract.
2. Fluent bilingual French and English, spoken and written. In Montréal, patients and referring offices will use both languages (note, this clinic is largely anglophone).
3. Hands-on experience with an EMR or scheduling system, plus medical terminology. EMR examples are Medesync, CHR, Omnimed, Clinique Plus, or similar. They need to book, reschedule, and update patient records accurately with minimal training.

Nice to Have skillsets:

1. Knowledge of RAMQ billing and Quebec health coverage procedures. This also covers handling referrals, requisitions, and specialist consult paperwork.
2. Working knowledge of patient privacy rules, handling PHI confidentiality. Prior experience in a hospital or multi-specialist clinic is a great to have.
3. Medical secretary diploma (DEP or AEC) or equivalent. Strong phone and de-escalation skills in a busy front-desk setting are a good addition.

Description:

Responds to customer services inquiries in person, via email or over the phone based on training provided
Order Entry into multiple applications
Analyze and interpret customer's situation to respond to and make recommendations related to basic service, order and billing inquiries.
Provides courteous customer service to all clients/customers concerning account relationships and other customer questions
Potential opportunities to either up-sell or expand the mix of products and services appropriate to the customer

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More about this job

Responsibilities

Manage patient scheduling, intake, referrals, cancellations, waitlists, and accurate updates to patient records using an EMR or scheduling system. Respond to customer inquiries in person, by email, and by phone; enter orders, address basic service and billing questions, and provide courteous customer support.

Requirements

Requires at least two years of medical office or clinic administration experience, preferably supporting specialist physicians, along with fluent spoken and written French and English. Candidates should have hands-on EMR or scheduling-system experience and medical terminology knowledge; RAMQ procedures, privacy practices, and a medical secretary diploma are preferred.

Skills

Medical Office Administration
High-Volume Scheduling
Patient Intake
Referral Handling
Cancellation and Waitlist Management
French and English Bilingual Communication
Electronic Medical Records
Scheduling Systems
Medical Terminology
RAMQ Billing
Patient Privacy and Confidentiality
Specialist Consult Paperwork
Customer Service
Order Entry
De-escalation

Visa sponsorship

Not detected in the job text

Keywords

Medical Office Assistant
Clinic Administration
Specialist Physicians
Patient Scheduling
Patient Intake
Referral Handling
Cancellations
Waitlists
French
English
Electronic Medical Records
Medesync
CHR
Omnimed
Clinique Plus
Medical Terminology
RAMQ Billing
Quebec Health Coverage
Requisitions
Specialist Consult Paperwork
Patient Privacy
Protected Health Information
Medical Secretary Diploma
Customer Service
Order Entry
Billing Inquiries
De-escalation
Multi-Specialist Clinic

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Work requirements

Jobs in Canada