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Sales Operations Specialist
- Montreal, QC, Canada
Contract
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Contract
- Closing date
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Title – Sales Operations Coordinator / Analyst (French Fluent)
Location - Hochelaga Area ( 3006 Rue Sainte-Catherine E, Montréal, QC H1W 2B8)
Hybrid – Some hybrid flexibility
Full-time Role
Interview – Virtual + In-person
Required Qualifications
- Strong analytical and computer skills.
- Experience working with CRM and ERP systems.
- Knowledge of sales KPIs, customer retention metrics and commercial reporting.
- Demonstrated leadership and team coordination abilities.
- Financial acumen and understanding of business profitability drivers.
Key Responsibilities
Revenue Strategy & Performance
- Support the development and execution of revenue growth strategies established by division leaders.
- Monitor revenue performance and profitability across customer and supplier portfolios.
- Prepare revenue forecasts and performance reports for division management.
Sales Operations
- Supervise Account Managers and support a consistent customer experience.
- Track individual and team performance against operational and commercial objectives.
- Establish best practices and standardized processes for account management.
Data Analysis & Pricing
- Analyze sales trends, customer performance and market conditions.
- Monitor margins and recommend pricing adjustments to maximize profitability.
- Produce reports on won and lost business opportunities.
Supplier Relations
- Support negotiations with strategic suppliers and key partners.
- Manage supplier pricing updates and performance reporting.
- Coordinate supplier performance reviews and communicate findings to division leaders.
Training & Process Improvement
- Onboard and train new Account Managers.
- Coordinate sales and technical training programs.
- Support ERP optimization initiatives and process standardization.
More about this job
Responsibilities
Support revenue growth strategies, monitor revenue and profitability, and prepare forecasts and performance reports. Supervise and develop Account Managers, analyze sales and pricing, coordinate supplier relationships, and improve training and operational processes.
Requirements
Requires strong analytical and computer skills, experience with CRM and ERP systems, and knowledge of sales KPIs, customer retention metrics, and commercial reporting. Also requires leadership and team coordination abilities, financial acumen, and fluency in French.
Skills
- Analytical Skills
- Computer Skills
- CRM Systems
- ERP Systems
- Sales KPIs
- Customer Retention Metrics
- Commercial Reporting
- Leadership
- Team Coordination
- Financial Acumen
- Revenue Forecasting
- Sales Performance Analysis
- Pricing and Margin Analysis
- Supplier Relations
- Training and Onboarding
- Process Improvement
Visa sponsorship
Not detected in the job text
Categories
- Sales
- Management & Leadership
- Data & Analytics
- Finance & Accounting
- Technology
Keywords
- Revenue Growth Strategy
- Revenue Performance
- Profitability
- Revenue Forecasting
- Sales Operations
- Account Management
- Customer Experience
- Sales KPIs
- Customer Retention
- Commercial Reporting
- CRM
- ERP
- Sales Trend Analysis
- Customer Performance
- Market Conditions
- Margin Analysis
- Pricing Adjustments
- Won and Lost Business
- Supplier Relations
- Supplier Negotiations
- Supplier Performance Reviews
- Account Manager Training
- Technical Training
- ERP Optimization
- Process Standardization
- French Fluency