Title – Sales Operations Coordinator / Analyst (French Fluent)
Location - Hochelaga - 3006 Rue Sainte-Catherine E, Montréal, QC H1W 2B8
Hybrid – Some hybrid flexibility
Full-time Role
Interview – Virtual + In-person
Required Qualifications
- Strong analytical and computer skills.
- Experience working with CRM and ERP systems.
- Knowledge of sales KPIs, customer retention metrics and commercial reporting.
- Demonstrated leadership and team coordination abilities.
- Financial acumen and understanding of business profitability drivers.
Key Responsibilities
Revenue Strategy & Performance
- Support the development and execution of revenue growth strategies established by division leaders.
- Monitor revenue performance and profitability across customer and supplier portfolios.
- Prepare revenue forecasts and performance reports for division management.
Sales Operations
- Supervise Account Managers and support a consistent customer experience.
- Track individual and team performance against operational and commercial objectives.
- Establish best practices and standardized processes for account management.
Data Analysis & Pricing
- Analyze sales trends, customer performance and market conditions.
- Monitor margins and recommend pricing adjustments to maximize profitability.
- Produce reports on won and lost business opportunities.
