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Salesforce Application Support Engineer
- Toronto, ON, Canada
Contract
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Contract
- Closing date
- Posting language
- English
- Posted
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Archived listing. The details below describe a past opening.
Job Title: Application Support Engineer - Salesforce
Contract: 12+ months Contract with solid possibility to hire or extension
Location: Toronto - Hybrid
Must Have:
Must be extremely hands on, detail oriented, assertive and proactive with both day-to-day tasks and short and long-term deliveries
Proven ability to collaborate well with others, be strategically focused and realize continuous improvements
Prior in-depth experience in supporting large-scale, enterprise-wide, global trading and risk platforms
Consistently seeking to automate; Strong scripting skills (i.e., Python, PERL, etc.)
Solid working understanding of LINUX, WINDOWS and SQL (including database concepts)
Good organization skills , ability to effectively context switch and thrive in a fast pace environment
Excellent verbal and written communication skills
Strong interpersonal skills and self-starter attitude
Bachelors of Science degree or equivalent
Confidence and capability to quickly learn a new portfolio of applications, become an SME and train demanding users
Proven experience with the principles of ITIL Incident Management, Problem Management and Change Management
Experience with MS SQL / Sybase or other equivalent relational database. Ability to write on the fly DB statements
Disciplined approach to document all processes, issues and user stories in Confluence and Jira
Strong analytical/critical thinking with the implied ability to continuously multitask and manage priorities
More about this job
Responsibilities
Support Salesforce and other large-scale enterprise applications, including global trading and risk platforms, while handling incidents, problems, and changes. Automate support tasks, document processes and user stories in Confluence and Jira, and learn application portfolios quickly to become a subject matter expert and train users.
Requirements
Candidates should have in-depth experience supporting enterprise-wide trading and risk platforms, strong scripting skills, and working knowledge of Linux, Windows, SQL, and relational databases. A bachelor's degree or equivalent, ITIL process experience, strong communication and analytical skills, and the ability to manage priorities in a fast-paced environment are required.
Skills
- Enterprise Application Support
- Trading And Risk Platforms
- Python
- Perl
- Linux
- Windows
- SQL
- MS SQL
- Sybase
- Relational Databases
- ITIL
- Incident Management
- Problem Management
- Change Management
- Confluence
Visa sponsorship
Not detected in the job text
Categories
- Technology
- Software
- Customer Service & Support
- Finance & Accounting
Keywords
- Salesforce
- Application Support
- Enterprise Applications
- Trading Platforms
- Risk Platforms
- Python
- Perl
- Linux
- Windows
- SQL
- MS SQL
- Sybase
- Relational Databases
- Database Statements
- ITIL
- Incident Management
- Problem Management
- Change Management
- Confluence
- Jira
- Automation
- Scripting
- Continuous Improvement
- User Training
- Documentation
- Contract