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Added 12 mins ago
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
The Research Institute of the MUHC is seeking an interim Project Manager to join the Capture and Optimization of Research Data (CORD) platform of the Centre for Outcomes Research and…
Added 12 mins ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
…Nguyen and Basile Tessier-Cloutier, the clinician-scientists who lead the program, the incumbent is responsible for the scientific and operational management of the program’s portfolio of…
Added 12 mins ago
Manager, Strategic Programs (12 Month Contract)
Deloitte
Toronto, ON
Full-time
The Project Delivery Lead (Manager) is responsible for supporting the end-to-end delivery of client projects, ensuring they are completed on time, within scope, and to the highest quality…
Added 12 mins ago
Digital Marketing Coordinator / Analyst
McLeish Orlando Lawyers LLP
Toronto, ON
Full-time
· Support project coordination, documentation, workflow management, and the preparation of digital planning materials.
Added 12 mins ago
Manager, Facilities Design & Construction
City of London, Canada
London, ON
$105,278 to $138,095 CAD / year
Full-time
Develop and execute detailed project plans to deliver high quality projects including comprehensive schedules, communication plans and critical path milestones and monitor for continuous…
Added 12 mins ago
Senior Project Engineering Specialist
Riverside Natural Foods Ltd. (Home of MadeGood)
Toronto, ON · North York, ON
Full-time
Lead project origination, evaluation, vendor selection and negotiation activities through to commissioning
Added 12 mins ago
Senior Health & Safety Coordinator F/H
VINCI Construction Grands Projets Hellas S.A.
Toronto, ON · Greater Toronto Area, Canada
Full-time
The project is distinguished by its proximity to an active nuclear site, requiring rigorous standards of safety, planning and coordination.
Added 12 mins ago
Manager, Learning & Development
Indigo
Toronto, ON
$100,000 to $125,000 CAD / year
Full-time
Lead learning and development programs through design, development, facilitation and evaluation - partner with HRM and business leaders to develop implementation plans to roll out programs…
Added 12 mins ago
Sponsorship Manager
NHLPA
Toronto, ON
Full-time
The Sponsorship Manager will lead the day-to-day management of select NHLPA corporate partnership accounts, overseeing relationship management, player activations, and partner deliverables.…
Added 12 mins ago
GES Mobility Tax Manager
Deloitte
Toronto, ON
Full-time
During your typical day, you will lead client projects, engagement teams and client relationships to solve complex tax technical issues for our clients through innovative approaches. You…
Added 12 mins ago
IT Purchasing Coordinator
Surgery Partners, Inc
Burlington, ON
Full-time
Lead project procurement activities for acquisitions, integrations, divestitures, de novo facilities, technology refreshes, and other strategic IT initiatives, ensuring procurement…
Added 12 mins ago
Senior Manager, Project Design & Project Management
CertainTeed
Woodbridge, ON
Full-time
CertainTeed Architectural is seeking a strategic leader in the role of Sr. Manager, Project Design & Project Management. Responsible for driving the successful execution, optimization, and…
Added 12 mins ago
Senior Draftsman, Draftswoman H/F
VINCI Construction Grands Projets Hellas S.A.
Toronto, ON · Greater Toronto Area, Canada
$80,000 to $95,000 CAD / year
Full-time
…are accurate, constructible, and delivered in accordance with project requirements and…
Added 12 mins ago
Culinary Manager
Dexterra Group
Calgary, AB
Full-time
Lead continuous improvement initiatives focused on waste reduction, inventory management, food utilization, and procurement efficiencies working closer with the culinary team on national…
Added 13 mins ago
Relations Advisor
Suncor Energy
Fort McMurray, AB · Calgary, AB
Full-time
Support and lead formal Government of Alberta consultation processes
Added 13 mins ago
Sr. Change Management & Training Specialist (12 Month Contract)
McKesson
Mississauga, ON
Full-time
Lead and execute change management strategies that drive adoption, minimize resistance, and embed new behaviours across enterprise innovation and transformation initiatives.
Added 13 mins ago
Student Affairs Manager
McGill University
Sherbrooke, QC
Full-time
Lead and/or participate in quality assurance and quality improvement initiatives
Added 13 mins ago
Communications Officer
McGill University
Montreal, QC
Full-time
Lead and manage communications for the international Metascience 2027 Conference and related metascience initiatives, serving as the key contact for all associated communications activities
Added 13 mins ago
Senior Advisor, Business strategies
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
Full-time
…including the organizational transformation and shift. You lead and influence development projects and complex, highly innovative strategic initiatives involving multiple sectors. You help…
Added 13 mins ago
Product Owner-Commercial Lines
Wawanesa Insurance
Toronto, ON · AB · Winnipeg, MB · Wawanesa, MB · Moncton, NB · Ottawa, ON · Kitchener, ON · Montreal, QC · Vancouver, BC · Dartmouth, NS · Calgary, AB · Edmonton, AB (Hybrid), AB · North York - Toronto, ON (Hybr, ON
Lead cross-functional squads - including developers, designers, analysts, and business stakeholders - to deliver scalable, compliant, and high-quality insurance solutions.
Added 13 mins ago
Business analyst, Business strategies
Desjardins
Toronto, ON · Montreal, QC · Complexe Desjardins Montréal
Full-time
…interests of multiple parties are therefore essential. You lead, influence and serve as expert to teams, senior management and decision-making bodies. More specifically, you will be…
Added 13 mins ago
Senior Advisor, Real Property Valuation
VIA HFR - VIA TGF Inc
Quebec, QC
Working closely with Real Property, Legal, Finance, Project Delivery and other internal and external partners, the Senior Advisor serves as a subject-matter expert on the valuation of real…
Added 13 mins ago
Manager, Facilities Design & Construction-TS216
City of London
London, ON
Develop and execute detailed project plans to deliver high quality projects including comprehensive schedules, communication plans and critical path milestones and monitor for continuous…
Added 13 mins ago
Project Manager, Information Technology (Temp up to 24 months)
MUNICIP. OF CLARINGTON
Bowmanville, ON
$104,564 to $127,099 CAD / year
Full-time · Temporary
Lead the full project lifecycle for Clarington’s implementation of Microsoft Dynamics 365, from charter and business case through design, build, go-live and post-implementation review.
Added 13 mins ago
Consultant, Business Analysis
CIBC
Toronto, ON
Full-time
…and facilitate solution design discussions to ensure you meet project needs. Create strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet…

Experis

Cyara Developer / IVR Tester

Toronto, ON, Canada

Pay: $60 to $80 CAD / hour
Job type: Contract
Apply by: Oct 27, 2026
Posting language: English
Posted: Sep 27, 2026

Apply About employer

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Original job description

Cyara Developer / IVR Tester

Work Location: downtown Toronto, ON. hybrid, 2-3 days per week onsite

Start ASAP

Contract End: May 31, 2027, renewable

We are seeking an experienced Cyara Developer / IVR Tester to support a large-scale enterprise testing and quality assurance initiative. The ideal candidate will have extensive experience with Cyara automation, IVR testing, contact center technologies, and end-to-end quality assurance processes. This role will focus on leading testing efforts, developing automated test solutions, and ensuring the quality and stability of customer-facing contact flows and voice applications.

Role Description

Designs and builds Cyara automation for IVR and contact flow validation, executes functional and regression testing, and manages defect triage.

Key Responsibilities

Design, develop, and maintain Cyara automated test scripts for IVR and contact flow validation.

Lead functional, regression, integration, and end-to-end testing activities.

Validate contact center and IVR applications to ensure alignment with business and technical requirements.

Analyze test results, identify defects, and drive resolution activities.

Manage and coordinate defect triage sessions and coordinate remediation efforts across teams.

Develop test strategies, test plans, test cases, and testing documentation.

Support release validation, production readiness, and deployment testing.

Collaborate with business stakeholders, developers, and project teams to ensure complete test coverage.

Support UAT, post-deployment validation, and production stabilization efforts.

Provide leadership and recommendations to improve automation frameworks, testing processes, and overall quality assurance practices.

Required Skills & Experience

Strong experience with Cyara testing and automation platforms.

Hands-on experience testing IVR systems, contact center applications, and call flows.

Experience developing and executing automated functional and regression testing solutions.

Strong understanding of software testing methodologies, QA standards, and test management processes.

Experience leading defect management, triage, and resolution activities.

Strong analytical, troubleshooting, and problem-solving skills.

Excellent communication and stakeholder management abilities.

Experience working within large enterprise or financial services environments is considered a strong asset.

Apply About employer

More about this job

Responsibilities

Develop and maintain Cyara automated tests for IVR and contact flows, and lead functional, regression, integration, and end-to-end testing. Analyze results, coordinate defect resolution, support release and production validation, and recommend improvements to testing practices.

Requirements

Requires strong hands-on experience with Cyara automation, IVR systems, contact center applications, and automated functional and regression testing. Candidates should understand QA methodologies and test management, lead defect triage, and demonstrate strong analytical, communication, and stakeholder-management skills.

Skills

Cyara Automation
IVR Testing
Contact Center Testing
Functional Testing
Regression Testing
Integration Testing
End-to-End Testing
Defect Management
Test Strategy Development
Test Planning
Release Validation
UAT
Stakeholder Management
Troubleshooting
Quality Assurance

Visa sponsorship

Not detected in the job text

Keywords

Cyara
IVR
Contact Center
Call Flows
Test Automation
Automated Test Scripts
Functional Testing
Regression Testing
Integration Testing
End-to-End Testing
Quality Assurance
Test Strategy
Test Plans
Test Cases
Defect Triage
Defect Management
Release Validation
Production Readiness
Deployment Testing
UAT
Post-Deployment Validation
Production Stabilization
Financial Services
Enterprise Testing

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