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Added 12 mins ago
Program Enablement, Finance and Compliance Manager - Outland Youth Employment Program
Dexterra
Thunder Bay, ON
Full-time
Lead preparation of annual operating budgets, overhead budgets, forecasts, and reforecasts for OYEP programs and contracts in accordance with Dexterra policies, DCI requirements, and…
Added 12 mins ago
Culinary Manager
Dexterra
Calgary, AB
Full-time
…Operations Leaders, and clients to ensure a consistent, high-quality guest dining experience while supporting operational and financial…
Added 27 mins ago
Product Development Lead
Solicitor General | Solliciteur général
ON · Ontario, Canada
$86,379 to $127,288 CAD / year
Temporary
Performance measurement, quality assurance, change management, and risk management.
Added 27 mins ago
Software Quality Assurance (SQA) Engineer - EN 368
Export Development Canada | Exportation et développement Canada
Montreal, QC
$84,698 to $112,931 CAD / year
Full-time
Position: Software Quality Assurance (SQA) Engineer (Level 17) - Quality & Automation Focus
Added 27 mins ago
Software Quality Assurance (SQA) Engineer - EN 368
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$84,698 to $112,931 CAD / year
Full-time
Position: Software Quality Assurance (SQA) Engineer (Level 17) - Quality & Automation Focus
Added 27 mins ago
Software Quality Assurance (SQA) Engineer - EN 368
Export Development Canada | Exportation et développement Canada
Laval, QC
$84,698 to $112,931 CAD / year
Full-time
Position: Software Quality Assurance (SQA) Engineer (Level 17) - Quality & Automation Focus
Added 27 mins ago
Software Quality Assurance (SQA) Engineer - EN 368
Export Development Canada | Exportation et développement Canada
Toronto, ON
$84,698 to $112,931 CAD / year
Full-time
Position: Software Quality Assurance (SQA) Engineer (Level 17) - Quality & Automation Focus
Added 27 mins ago
Business Analyst
Gala Solutions
Montreal, QC
Contract
Experience operating as a Scrum Master or Agile delivery lead.
Added 27 mins ago
Software Quality Assurance (SQA) Engineer - EN 368
Export Development Canada | Exportation et développement Canada
Brossard, QC
$84,698 to $112,931 CAD / year
Full-time
Position: Software Quality Assurance (SQA) Engineer (Level 17) - Quality & Automation Focus
Added 27 mins ago
Software Quality Assurance (SQA) Engineer - EN 368
Export Development Canada | Exportation et développement Canada
Mississauga, ON
$84,698 to $112,931 CAD / year
Full-time
Position: Software Quality Assurance (SQA) Engineer (Level 17) - Quality & Automation Focus
Added 27 mins ago
Director - Real Estate - Cost and Commerical
Turner & Townsend
Toronto, ON
Full-time
Lead the cost management scope of works on projects including estimate preparation, reviews, budget checks, benchmarking, value engineering, procurement advice, bid levelling, contract…
Added 28 mins ago
Packaging Associate - Aylmer
Organigram
Aylmer, ON
Maintain accurate production records to support product traceability, quality assurance, and regulatory compliance.
Added 28 mins ago
Packaging Associate - London
Organigram
London, ON
Maintain accurate production records to support product traceability, quality assurance, and regulatory compliance.
Added 28 mins ago
011 - Program Specialist, Mental Wellness
Métis Nation of Ontario
ON · Timmins, ON · Sudbury, ON · Hamilton, ON · Barrie, ON · Dryden, ON · Thunder Bay, ON · Chapleau, ON · Kingston, ON · Atikokan, ON · Sault Ste. Marie, ON · Blind River, ON · Peterborough, ON · North Bay, ON · Mattawa, ON · London, ON · Toronto, ON · Fort Frances, ON · Windsor, ON · Ottawa, ON · Brampton, ON · Renfrew, ON · Bancroft, ON · Kitchener, ON · Gravenhurst, ON · Owen Sound, ON · Thorold, ON · Greater Napanee, ON · Midland, ON · Whitby, ON · Geraldton, ON · Haileybury, ON · Kenora, ON · Napanee, ON
Lead and coordinate program development, planning, evaluation, and continuous quality improvement activities for the Mental Wellness Program in alignment with MNO and Community Wellbeing…
Added 57 mins ago
Business Analyst and Scrum Master
Axelon Services Corporation
Montreal, QC
$68.97 USD / hour
Other
Experience operating as a Scrum Master or Agile delivery lead.
Added 57 mins ago
Business Analyst - Senior- Healthcare
Procom
Toronto, ON
Contract
Liaise with development and Quality Assurance teams
Added 57 mins ago
Electrical Engineer – Quality Assurance / Quality Control (QA/QC)
Fuze HR Solutions
Toronto, ON · North York, ON
Full-time
This is not a traditional quality assurance position. It is ideal for an experienced engineer who enjoys serving as a technical leader across multiple projects, improving engineering…
Added 57 mins ago
Manager, Design Quality and BIM Governance
Mattamy Homes
Mississauga, ON
$85,000 to $130,000 CAD / year
Full-time
We’re seeking an experienced Manager, Design Quality & BIM Governance to lead the quality assurance and governance of architectural, design, and BIM deliverables across our projects. This…
Added 57 mins ago
Construction Project Manager
Topper's Pizza Franchise Co.
Toronto, ON · Greater Toronto Area, Canada
Full-time
…to communities for over 40 years, building a reputation for quality, innovation, and exceptional customer service. Topper’s is continuing to accelerate its growth through an ambitious…
Added 57 mins ago
Operations/Construction Manager 1
Kiewit
Oakville, ON
…highest standards of safety and operational excellence. They lead cross-disciplinary teams, foster strong stakeholder partnerships, and drive strategic decision-making to support Ganotec's…
Added 57 mins ago
Autos Cashier
Cascade Steel Rolling Mills, Inc.
Calgary, AB
Full-time
Consistently follow all loss prevention, risk management, quality assurance and cash-handling guidelines.
Added 57 mins ago
Pension and Benefit Actuarial Services - Manager - Montreal
EY
Montreal, QC · Quebec, QC
As a Manager in our Pension Actuarial practice, you'll lead actuarial and advisory engagements across pension valuations, audit support, transaction due diligence and broader pension and…
Added 1 hour ago
Area Manager
FirstService Residential Canada
Vancouver, BC
Full-time
Conduct and complete scheduled and un-announced Quality Assurance Inspections and site inspections as per the frequency and priority established by the Director, Property Services on a…
Added 1 hour ago
Directeur(trice), Services-conseils en opérations comptables/Manager, Accounting Operations Advisory
Altis
Montreal, QC
Full-time
Added 1 hour ago
011 - Service Provider Liaison, Mental Wellness
Métis Nation of Ontario
Atikokan, ON
Lead and coordinate program development, planning, evaluation, and continuous quality improvement activities for the Mental Wellness Program in alignment with MNO and Community Wellbeing…

Experis

Cyara Developer / IVR Tester

Toronto, ON, Canada

Pay: $60 to $80 CAD / hour
Job type: Contract
Apply by: Oct 27, 2026
Posting language: English
Posted: Sep 27, 2026

Apply About employer

Applications open in a new tab.

Original job description

Cyara Developer / IVR Tester

Work Location: downtown Toronto, ON. hybrid, 2-3 days per week onsite

Start ASAP

Contract End: May 31, 2027, renewable

We are seeking an experienced Cyara Developer / IVR Tester to support a large-scale enterprise testing and quality assurance initiative. The ideal candidate will have extensive experience with Cyara automation, IVR testing, contact center technologies, and end-to-end quality assurance processes. This role will focus on leading testing efforts, developing automated test solutions, and ensuring the quality and stability of customer-facing contact flows and voice applications.

Role Description

Designs and builds Cyara automation for IVR and contact flow validation, executes functional and regression testing, and manages defect triage.

Key Responsibilities

Design, develop, and maintain Cyara automated test scripts for IVR and contact flow validation.

Lead functional, regression, integration, and end-to-end testing activities.

Validate contact center and IVR applications to ensure alignment with business and technical requirements.

Analyze test results, identify defects, and drive resolution activities.

Manage and coordinate defect triage sessions and coordinate remediation efforts across teams.

Develop test strategies, test plans, test cases, and testing documentation.

Support release validation, production readiness, and deployment testing.

Collaborate with business stakeholders, developers, and project teams to ensure complete test coverage.

Support UAT, post-deployment validation, and production stabilization efforts.

Provide leadership and recommendations to improve automation frameworks, testing processes, and overall quality assurance practices.

Required Skills & Experience

Strong experience with Cyara testing and automation platforms.

Hands-on experience testing IVR systems, contact center applications, and call flows.

Experience developing and executing automated functional and regression testing solutions.

Strong understanding of software testing methodologies, QA standards, and test management processes.

Experience leading defect management, triage, and resolution activities.

Strong analytical, troubleshooting, and problem-solving skills.

Excellent communication and stakeholder management abilities.

Experience working within large enterprise or financial services environments is considered a strong asset.

Apply About employer

More about this job

Responsibilities

Develop and maintain Cyara automated tests for IVR and contact flows, and lead functional, regression, integration, and end-to-end testing. Analyze results, coordinate defect resolution, support release and production validation, and recommend improvements to testing practices.

Requirements

Requires strong hands-on experience with Cyara automation, IVR systems, contact center applications, and automated functional and regression testing. Candidates should understand QA methodologies and test management, lead defect triage, and demonstrate strong analytical, communication, and stakeholder-management skills.

Skills

Cyara Automation
IVR Testing
Contact Center Testing
Functional Testing
Regression Testing
Integration Testing
End-to-End Testing
Defect Management
Test Strategy Development
Test Planning
Release Validation
UAT
Stakeholder Management
Troubleshooting
Quality Assurance

Visa sponsorship

Not detected in the job text

Keywords

Cyara
IVR
Contact Center
Call Flows
Test Automation
Automated Test Scripts
Functional Testing
Regression Testing
Integration Testing
End-to-End Testing
Quality Assurance
Test Strategy
Test Plans
Test Cases
Defect Triage
Defect Management
Release Validation
Production Readiness
Deployment Testing
UAT
Post-Deployment Validation
Production Stabilization
Financial Services
Enterprise Testing

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