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Added 4 months ago
A
Commercial Sector Architectural Lead
AECOM
Kitchener, Ontario
- $110,000 to $130,000 CAD / year
- Full-time
Work with AECOM Architectural Manager and Operations Manager to oversee staff resourcing and planning.
Added 4 months ago
R
Gestionnaire principal, Équipe Finance Technique Numérique | Senior Manager, Digital Technical Finance Team
RTX
Longueuil, Quebec
- Full-time
Nous sommes en pleine transformation numérique, redéfinissant notre manière de travailler, optimisant nos opérations et transformant nos produits et services pour améliorer les expériences…
Added 4 months ago
G
Gestionnaire de produit - Mobilité vidéo / Product Line Manager - Video Mobility
Genetec
Remote, Canada
- Full-time
- Remote
…market. We develop solutions that help our clients improve their operations, safety and efficiency on the ground. In this context, we want to strengthen our ability to set a clear product…
Added 2 months ago
GD
Production Manager
General Dynamics Missions System International
Ottawa, ON
- Full-time
Planning: Actively participates in the development of front-end operations to ensure resources, skills, and a solid manufacturing plan is in place to ensure successful project completion.
Added 2 months ago
Manager, Customer Success
Dialpad
Kitchener, ON
Capable project/program management skills with the ability to synthesize customer success outcomes into well-structured success plans that deliver against such outcomes.
Added 4 months ago
JI
Project Manager
J.D. Irving, Limited
Halifax, NS
- Full-time
We are seeking an experienced Project Manager (TPM) to lead the implementation of Total Productive Maintenance initiatives across our operations. This role is critical in driving…
Added 4 months ago
SG
Engineering Design & Development Lead
Smiths Group
Kirkland, Quebec
- Full-time
Supports workforce planning, resource allocation, and team development in collaboration with the Engineering Manager and Human Resources.
Added 4 months ago
Policy Analyst
Government of Alberta
Edmonton, Alberta
Building and maintaining networks to inform policy development through consultations and stakeholder engagement.
Added 2 months ago
Global Systems Operator
Scotiabank
Toronto, ON
Global Systems Operator contributes to the overall success of the 24x7 Global Systems Operations Centre ensuring specific individual and team goals, plans, initiatives are executed /…
Added 4 months ago
B
Project Manager (1 Year Contract)
BGIS
Ottawa, ON
- Full-time
Project will be initiated immediately; Project manager works with the operations team to identify and collect requirements.
Added 4 months ago
Finance - Accounting Manager
Canadian Niagara Hotels Group
Niagara Falls, Ontario
The Accounting Manager plays a key role in supporting the financial success of the company’s portfolio through accounting leadership, business analysis, process improvement, and partnership…
Added 4 months ago
SC
Sales Associate
Staples Canada
Bridgewater, Nova Scotia
- Part-time
Drive sales in the furniture, technology and supplies areas of the store.
Added 4 months ago
F
Manager, Business Analysis (Core Lending Platform)
Financeit
Remote, Canada
- Full-time
- Remote
We are seeking a Manager, Business Analytics to act as the true "system owner" for our Core Lending Platform. But beware; this role is not passive “requirements takers”. Managing a $4B…
Added 4 months ago
AP
Maintenance Manager
Atlantic Packaging Products Ltd.
Brampton, Ontario
- Full-time
Reporting to the Operations Manager, the Maintenance Manager is responsible for providing strategic leadership of maintenance and capital projects, resources and personnel for the Brampton…
Added 3 months ago
Senior Manager - Supply Chain, Procurement (Defense Sector Focus)
EY
Ottawa, ON · Montreal, QC
…procurement and supply chain functions to sustain critical operations. We are seeking an experienced Senior Manager – Procurement and Digital Procurement (Defense Sector) to support major…
Added 4 months ago
G
Spécialiste en analyse numérique / Digital Analytics Specialist
Genetec
Remote, Canada
- Full-time
- Remote
Le spécialiste en analyse numérique a pour mission principale de renforcer notre stratégie et nos opérations d’analyse, tout en soutenant les initiatives de transformation numérique en…
Added 2 months ago
Mammography Technologist - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the supervision of the Operations Manager - BreastCheck, the incumbent will be responsible for providing and performing quality service to the clients of BreastCheck at the Winnipeg…
Added 4 months ago
E
Program Operations Manager
Experlogix
Montreal, Quebec
- Full-time
Experlogix is seeking a highly organized, process-oriented, and collaborative Program Operations Manager to support our Product and Engineering organization. This role will partner closely…
Added 2 months ago
Engagement Manager Lead
DoorDash Canada
Toronto, ON · Vancouver, BC
…to be responsible for key merchant relationships, along with Manager responsibility within our wider Enterprise Post-sale and Partnerships team. You will be responsible for the strategic…
Added 4 months ago
RO
Budget Officer (Research & Grants)
Royal Ontario Museum
Toronto, Ontario
- $62,828 to $71,803 CAD / year
- Full-time
First interview: A 1-hour in-person or virtual interview with the Hiring Manager and a member of the HR team. This in-depth interview will focus on your skills and how they align with the…
Added 4 months ago
SP
Project Manager - Construction
Southwest Properties
Nova Scotia
- Full-time
As Project Manager, you will oversee the successful delivery of residential high-rise construction projects, supporting all phases of the project lifecycle from design development and…
Added 4 months ago
LM
Department Manager
La Maison Simons
Gatineau, Quebec · Promenades Gatineau
- Full-time
Technologically Advanced: You embrace new technology with confidence and adapt to it effortlessly, showcasing your autonomy in managing digital programs and applying your skills with…
Added 4 months ago
Digital Marketing Operations Specialist
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Montréal-Nord, Quebec
The Digital Marketing Operations Specialist plays a key role in executing Sobeys Inc.’s digital content strategy across all banner web and mobile platforms. Reporting to the Manager,…
Added 3 months ago
A
Epic EpicCare Beacon (Oncology) Team Lead / Assoc Manager
Accenture
Remote, Canada
- Full-time
- Remote
The Advanced Technology Centers (ATCs) make tremendous impact in solving our clients’ business problems leveraging Innovation, Intelligence, Industry insights, new IT and new technology…
Added 4 months ago
FR
Service Manager
Fraserway RV
Abbotsford, British Columbia
- Full-time
We’re looking for an experienced Service Manager to lead and inspire the Service Department at our flagship dealership. In this key leadership role, you’ll be responsible for overseeing all…

Experlogix

Program Operations Manager

Montreal, QC, J6W 0E2, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: 3+ years of experience in Program Management, Technical Program Management, Agile Delivery Management, Scrum Master, Product Operations, or similar operational leadership roles.
Posting language: English
Posted: Jun 25, 2026

Original job description

Position Summary

Experlogix is seeking a highly organized, process-oriented, and collaborative Program Operations Manager to support our Product and Engineering organization. This role will partner closely with Product Managers, Product Owners, Engineering Managers, UX, and leadership teams to improve planning quality, delivery predictability, cross-functional coordination, and operational excellence across multiple product lines.

The Program Operations Manager serves as the operational backbone of the Product & Engineering organization by facilitating planning activities, improving backlog readiness, managing delivery cadences, tracking dependencies, maintaining KPI reporting, and ensuring teams have the structure and information necessary to execute effectively.

This is not a traditional project management role. Success in this position requires strong facilitation skills, experience operating within Agile environments, the ability to influence without direct authority, and a passion for creating scalable processes that improve execution across teams.

About Experlogix

Experlogix is a global software company providing Configure, Price, Quote (CPQ), Document Automation, and Digital Commerce solutions that help organizations streamline complex sales and business processes. Our Product and Engineering teams support multiple enterprise software platforms serving customers worldwide.

Key Responsibilities

Delivery Governance & Program Coordination

Partner with Product, Engineering, UX, and leadership teams to improve planning effectiveness and delivery predictability.
Facilitate and coordinate key planning activities, including backlog readiness reviews, dependency management sessions, release planning, and PI Planning events.
Track cross-team dependencies, risks, blockers, and action items to ensure timely resolution.
Maintain visibility into work across multiple teams and communicate status, risks, and progress to stakeholders.
Ensure commitments, decisions, and follow-up actions are documented and tracked through completion.

Planning Readiness & Backlog Quality

Support Product Managers and Product Owners in preparing work for planning activities.
Ensure stories, features, and initiatives meet established Definition of Ready standards.
Validate that acceptance criteria are clear, measurable, and testable.
Confirm appropriate UX engagement for initiatives involving user interface changes.
Facilitate readiness reviews and identify work requiring refinement before planning commitments are made.

Agile Program Operations

Support execution of Agile and scaled planning practices across multiple product lines.
Coordinate planning logistics, meeting facilitation, schedules, and communication.
Improve consistency of operating cadences and planning processes across teams.
Assist with continuous improvement initiatives designed to enhance team effectiveness and delivery outcomes.
Identify opportunities to streamline workflows and reduce operational friction.

Metrics, Reporting & Data Quality

Maintain delivery dashboards and KPI reporting using Jira and related tooling.
Monitor key performance indicators including:
- Delivery Predictability
- Throughput
- Lead Time for Changes
- Dependency Aging
- Unplanned Work
- Flow Metrics
Partner with Engineering Managers and Product leaders to improve data quality and reporting accuracy.
Identify trends and provide actionable insights to leadership teams.

Meeting Facilitation & Operational Excellence

Establish and maintain meeting standards including agendas, action items, decision logs, and ownership tracking.
Evaluate recurring meetings and recommend improvements to maximize efficiency and value.
Facilitate productive discussions while ensuring appropriate stakeholders are engaged.
Redirect off-topic discussions and help teams resolve process-related obstacles.

Process Improvement & Automation

Assist with implementation of workflow improvements and operational standards.
Support automation initiatives and AI-assisted workflow enhancements.
Document operating procedures, templates, governance models, and best practices.
Promote consistency and scalability across Product and Engineering organizations.

Required Qualifications

3+ years of experience in Program Management, Technical Program Management, Agile Delivery Management, Scrum Master, Product Operations, or similar operational leadership roles.
Experience supporting software development organizations utilizing Agile methodologies.
Strong understanding of Scrum, Kanban, SAFe, or other Agile frameworks.
Experience facilitating planning sessions, backlog refinement, release planning, or PI Planning activities.
Demonstrated ability to manage cross-functional initiatives involving Product, Engineering, UX, and business stakeholders.
Exceptional organizational, facilitation, and communication skills.
Experience with Jira and Agile planning tools.
Ability to influence stakeholders without direct management authority.
Strong analytical and problem-solving capabilities.
Experience creating reports, dashboards, and operational metrics.
Professionally fluent in English and French

Preferred Qualifications

Experience in SaaS, enterprise software, ERP, CRM, CPQ, or related technology environments.
SAFe certification (SA, SPC, RTE, POPM, or equivalent).
Scrum Master certification (CSM, PSM, or equivalent).
Experience with Jira Software, Jira Service Management, Confluence, and Appfire Flow.
Experience supporting multiple development teams within a scaled Agile environment.
Familiarity with Product Operations or PMO functions.
Experience implementing process improvements across engineering organizations.
Experience working with AI-assisted productivity or workflow automation initiatives.

**This is a hybrid role with ideal candidate being able to work from our Terrebonne office upon request**

Canada Office Location

100-1562 rue Nationale

Montreal, Quebec (Hybrid)

J6W 0E2

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More about this job

Responsibilities

The Program Operations Manager serves as the operational backbone for the Product and Engineering organization, focusing on improving planning quality and delivery predictability. Key duties include facilitating Agile ceremonies, managing cross-team dependencies, and maintaining KPI reporting to ensure operational excellence.

Requirements

Requires 3+ years of experience in program or agile delivery management with a strong understanding of Scrum, Kanban, or SAFe frameworks. Candidates must be proficient in Jira and professionally fluent in both English and French.

Skills

Program Management
Agile Methodologies
Scrum
Kanban
SAFe
Jira
Backlog Refinement
Stakeholder Management
KPI Reporting
Process Improvement
Facilitation
Cross-functional Coordination
Release Planning
PI Planning
Analytical Problem Solving
Operational Excellence

Visa sponsorship

Not detected in the job text

Keywords

CPQ
SaaS
Enterprise Software
ERP
CRM
Jira Software
Jira Service Management
Confluence
Appfire Flow
SAFe Certification
CSM
PSM
Product Operations
PMO
Agile
Scrum
Kanban
PI Planning
Backlog Readiness
Definition of Ready
KPIs
Throughput
Lead Time
Workflow Automation
AI-assisted Workflow
Delivery Governance
Technical Program Management
UX Engagement
Digital Commerce
Document Automation

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