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Application Support Analyst, Procurement

  • Greater Montreal Metropolitan Area, QC, Canada

Contract

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Job details

Job type
Contract
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Posting language
English
Posted

Original job description

A renowned international company is looking to hire an Application Support Analyst, Procurement to join their Procurement Excellence, Assurance and Transformation team in Montreal. This is a 12-month contract, working in a hybrid model in Montreal, with a competitive salary.

🌟 Why Join Us?

  • Be part of a global leader driving the digital transformation of its procurement function
  • Play a key role as Level 2 support for core procurement platforms: SAP Ariba Sourcing & Contracts, SAP Fieldglass and eCatalogues
  • Lead supplier catalogue and punchout enablement projects from assessment through go-live
  • Hybrid work model, with work-from-home flexibility and a Montreal hub

What We Are Looking For:

  • Practical experience supporting enterprise procurement applications in a production environment, ideally SAP Ariba, SAP Fieldglass, SAP ERP and supplier catalogue solutions
  • Working knowledge of procurement processes across source-to-contract, procure-to-pay, contingent workforce and services procurement
  • Demonstrated ability in incident triage, structured troubleshooting, root-cause analysis and defect management
  • Experience with IT service-management and delivery tools such as ServiceNow, Azure DevOps, Jira or SAP Cloud ALM
  • Experience preparing and executing functional, integration, regression and user-acceptance tests
  • Strong stakeholder communication and vendor coordination skills, with a customer-focused approach
  • Bachelor's degree in IT, Computer Science, Business, Supply Chain or a related field, or equivalent experience
  • Bilingual in English and French - both are required for this role

You'll Stand Out If You Have:

  • ITIL Foundation, SAP Ariba, SAP Fieldglass or ServiceNow certification
  • Experience with supplier enablement, punchout/OCI catalogues or SAP Business Network
  • Exposure to SAP ECC or S/4HANA procurement integration, APIs or middleware
  • Experience in agile or hybrid project delivery, and the ability to manage multiple small projects at once

📩 Interested?

  • Apply now or reach out directly to learn more. We'd love to hear from you!

About ExperTech:

Connecting talent with employers of choice for over 30 years, ExperTech is a leading staffing and recruiting firm. Our goal is to understand both our clients' and our candidates' needs to find the perfect match. Our clients include a wide selection of national and international companies in a broad range of industries.

ExperTech would like to thank all applicants for their interest in this opportunity, but only shortlisted candidates will be contacted. Please visit our website to see our other available positions: https://expertech.ca/ and follow us on LinkedIn: https://ca.linkedin.com/company/expertech-recruiting

At ExperTech, all candidates are welcome regardless of race, nationality, color, religion, gender, gender identity or expression, sexual orientation, disability, or age.

More about this job

Responsibilities

Provide Level 2 production support for procurement platforms, including SAP Ariba Sourcing and Contracts, SAP Fieldglass, and eCatalogues. Lead supplier catalogue and punchout enablement projects from assessment through go-live, while coordinating troubleshooting, testing, and stakeholder or vendor communications.

Requirements

Candidates should have practical experience supporting enterprise procurement applications and working knowledge of source-to-contract, procure-to-pay, contingent workforce, and services procurement processes. They should be able to triage incidents, troubleshoot and analyze root causes, manage defects, execute tests, communicate with stakeholders and vendors, and be bilingual in English and French; a relevant bachelor's degree or equivalent experience is required.

Skills

  • Application Support
  • SAP Ariba
  • SAP Fieldglass
  • SAP ERP
  • Supplier Catalogues
  • Punchout/OCI Catalogues
  • Procurement Processes
  • Incident Triage
  • Troubleshooting
  • Root-Cause Analysis
  • Defect Management
  • ServiceNow
  • Azure DevOps
  • Jira
  • Functional Testing
  • Stakeholder Communication

Visa sponsorship

Not detected in the job text

Categories

  • Technology
  • Customer Service & Support
  • Consulting

Keywords

  • Application Support
  • Level 2 Support
  • Procurement Excellence
  • SAP Ariba Sourcing
  • SAP Ariba Contracts
  • SAP Fieldglass
  • SAP ERP
  • eCatalogues
  • Supplier Enablement
  • Punchout
  • OCI Catalogues
  • SAP Business Network
  • Source-to-Contract
  • Procure-to-Pay
  • Contingent Workforce
  • Services Procurement
  • Incident Triage
  • Root-Cause Analysis
  • Defect Management
  • ServiceNow
  • Azure DevOps
  • Jira
  • SAP Cloud ALM
  • Functional Testing
  • Integration Testing
  • Regression Testing
  • User Acceptance Testing
  • ITIL Foundation
  • SAP ECC
  • S/4HANA

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