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Added 1 hour ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 2 hours ago
NE
Junior Settlements Data Analyst
Nexus Energy
Toronto, ON
- Contract
In this role, you will support settlement operations, reporting, and data analysis functions critical to the business. You will work cross-functionally with the Trading, Data & IT, and…
Added 2 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 6 hours ago
R|
Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 6 hours ago
NF
Warranty Recovery Analyst
New Flyer
Winnipeg, MB
- Full-time
The Warranty Recovery Analyst is responsible for managing supplier warranty recovery activities for New Flyer and Motor Coach Industries (MCI). This role plays a critical part in maximizing…
Added 7 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 7 hours ago
P
Procurement & Supply Chain Analyst / Supply Chain Data Analyst (PSCA009)
Potenco
Canada
- Full-time
Procurement & Supply Chain Analyst / Supply Chain Data Analyst
Added 7 hours ago
AC
Accounts Receivable Analyst
Attraction Canada Limited
Montreal, QC
- Full-time
The Accounts Receivable Analyst plays a key role in ensuring the accuracy and integrity of financial information. Demonstrating strong attention to detail, a high level of rigor, and…
Added 11 hours ago
TS
Financial Analyst
thyssenkrupp Supply Chain Services
Windsor, ON
- Full-time
…related reporting as well as financial database management. Customer focused interaction with Accounting, Marketing, Sales, and Manufacturing Operations is essential for success in this…
Added 12 hours ago
W
Epic PB Claims Analyst
W3Global
Canada
- Full-time
Seeking an experienced Epic PB Claims Analyst (5+ years) to support professional billing operations in a client-facing role. The candidate will leverage Epic PB expertise to manage the…
Added 12 hours ago
CI
Analyste Junior E3 / Junior E3 Analyst
Calian in Space & Technology
Montreal, QC
- Full-time
…together to provide electromagnetic (EM) expertise and analysis to support the design and in-service support of navy ships. We work closely with governments and large multinational…
Added 12 hours ago
XI
Agency Coordinator
Xplore Inc
Markham, ON
- Full-time
Xplore is seeking a highly motivated and detail-oriented Agency Coordinator at the Sr. Analyst or Manager level to join our Collections Team. This role is critical in managing relationships…
Added 13 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 13 hours ago
RB
Associate Investment Advisor
Royal Bank of Canada
Ottawa, ON
- Full-time
…team and be responsible for providing proactive advice and support to our clients and the Investment Advisor, helping deepen existing relationships and welcome new clients to the firm.…
Added 13 hours ago
Technology Analyst - Pyspark developer
Infosys
ON
Proven experience in Banking domain, supporting use cases such as fraud detection, risk analytics, regulatory reporting, and customer insights.
Added 13 hours ago
SP
Sr. Analyst, Product and Pricing Operations
Salesforce Partner Canada
Toronto, ON
- Full-time
Establish systematic channels to collect, analyze, and synthesize feedback from internal and external stakeholders, including Sales, Customer Support, Product, and Operations.
Added 13 hours ago
TH
LEAD SPACE PLANNING - 12 Months Contract
The Home Depot
Canada
- Full-time
…expertise, project management, space planning and analytical support for strategy, vision and assortment decisions made by the Merchandising organization. This role involves leading a…
Added 13 hours ago
U
Operations Analyst
Uline
Hamilton, ON · Toronto, ON · Mississauga, ON · Cambridge, ON · Milton, ON
- Full-time
Partner with teams across Uline - including Sales, Customer Service and Distribution Operations - to understand business needs, solve challenges and support strategic initiatives.
Added 13 hours ago
T
Senior Business Application Analyst
TD
Toronto, ON
- Full-time
Provide support on deployment and change management for initiatives relating to applications owned / managed
Added 13 hours ago
T
Business Application Analyst III
TD
Toronto, ON
- Full-time
…provide recommendations and/or direction based on the end-to-end customer experience when making…
Added 13 hours ago
AA
Analyste optimisation maintenance / Maintenance optimization Analyst - Structure
Airbus Aircraft
Montreal, QC
- Full-time
Added 14 hours ago
CT
Senior Financial Analyst, Supply Chain Accounting (16 Month Contract)
Canadian Tire Corporation
Toronto, ON · Oakville, ON
- $85,000 to $95,000 CAD / year
- Full-time
…projects, contracts, and financial results. The Senior Financial Analyst, Supply Chain Accounting will play a key role within the accounting group and will require experience establishing…
Added 14 hours ago
M
Governance Analyst, Architecture & Engineering
Manulife
Toronto, ON
- Full-time
The Governance Analyst role plays a key part in helping shape and strengthen governance, risk, and control practices across Global Architecture & Engineering, working closely with leaders,…
Added 14 hours ago
M
Winter Co-op 2027 - Business Technology
Manulife
Toronto, ON
- Full-time
…Our Co-op Program is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your…
Added 14 hours ago
A
Customer Service Analyst (12-Month Contract)
AbbVie
Montreal, QC
- Full-time
Provides excellent customer support by analyzing, processing and responding to external customer and internal teams inquires. Processes orders and inquiries as needed, including those…

Closed listing

Export Development Canada | Exportation et développement Canada

AI Administrator, M365 & Copilot Platform - EN 328

Remote, Canada

Remote

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Application deadline: October 9, 2026, 12:00PM ET

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.

Position: AI Administrator, M365 & Copilot Platform

Employment Type: Permanent

Compensation Details:

Systems Analyst - Tech Ops 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.

Location:

Export Development Canada operates under a hybrid work model, with employees currently required to work from the office three days per week (subject to change). 
This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto or Montreal.
Relocation assistance is available for candidates who meet the eligibility criteria.

Internal Employees, please consult the ServiceNow article entitled Internal movements – what you need to know.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.

Team Overview:

The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:

Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.

Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.

Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.

Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.

EDC is seeking an AI Administrator to own the end-to-end administration, governance, and lifecycle management of Microsoft 365 Copilot and its underlying AI platform. This is a critical, hands-on role within the Workplace Solutions team, sitting at the intersection of enterprise AI adoption and M365 platform stewardship.

This is not a general M365 administrator role. We need someone who understands the specific AI administrator scope within Microsoft, someone who knows the difference between global administrator privileges and AI-specific administrative controls, and who can navigate that distinction to grant the right access, apply the right policies, and keep the organization secure as AI capabilities expand.

What you will be doing:

AI Platform Administration & Technical Operations:

Administer and configure Microsoft Copilot for M365 across the EDC tenant, including licensing, user provisioning, access management, feature enablement, and service configuration.

Configure and maintain Microsoft Entra ID, M365 Admin Center, and Copilot administrative settings, ensuring appropriate role assignments, permissions, and policy enforcement.

Implement and manage AI-related security, compliance, data protection, and governance controls across Microsoft 365 and Power Platform environments.

Deploy, configure, test, and support Copilot agents, connectors, plug-ins, and AI-enabled capabilities while ensuring compliance with organizational security standards.

Troubleshoot complex authentication, authorization, data access, and service integration issues related to Copilot and AI platforms.

Platform Operations, Monitoring & Maintenance:

Perform day-to-day administration and operational support of Copilot, Power Platform components, and related Microsoft 365 services.

Monitor platform health, service performance, usage analytics, adoption metrics, and operational alerts to identify issues and drive continuous improvement.

Execute platform maintenance activities, including configuration changes, updates, patch validation, lifecycle management, and environment cleanup.

Develop automation scripts, operational processes, and monitoring solutions to improve platform reliability, efficiency, and scalability.

Support platform testing, release validation, and deployment activities for new AI capabilities, administrative features, and service enhancements.

Support, Troubleshooting & Enablement:

Serve as the senior technical escalation point for Copilot, Power Platform, and AI platform incidents, problems, and service requests.

Diagnose and resolve licensing, configuration, permission, integration, and performance issues across Microsoft 365 AI services.

Perform root cause analysis on recurring issues and implement corrective actions to improve service stability and user experience.

Create and maintain technical documentation, operational runbooks, knowledge articles, and standard operating procedures.

Provide hands-on coaching and knowledge transfer to team members on AI platform administration, troubleshooting techniques, and operational best practices.

What we are looking for:

Undergraduate degree in Computer Science, Management Information Systems, or a related field.

Minimum of 7 years’ professional experience administering Microsoft 365 enterprise environments, including tenant management, Entra ID, licensing, and security/compliance configuration.

Deep understanding of Microsoft's AI administrator role and how it differs from global administration, including scoped policy assignment and access controls specific to Copilot and AI services.

Hands-on experience with M365 data architecture, Microsoft Graph, and Entra ID concepts.

Familiarity with Copilot for M365, including configuration, deployment, and tenant-level controls.

Strong troubleshooting skills across M365 workloads, with an operational mindset.

Ability to build a support model and drive adoption as an enterprise AI tooling owner.

Strong analytical, collaboration, and communication skills, with the ability to explain technical information clearly to business and technical audiences.

What will make you stand out:

Experience with Power Platform administration (Power Automate, Power Apps, Copilot Studio).

Familiarity with generative AI concepts, LLM-based features, and responsible AI governance.

Bilingual in both official languages (English and French).

Eligibility:

EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. Internal applicants must also meet EDC's eligibility criteria for applying to internal opportunities. For more information, please refer to Section 2.1 in the Talent Acquisition Standard, available on LINK under the Resources tab in the Policies & Procedures section.

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Apply today!

Want to learn more about EDC? Check our website at https://www.edc.ca

EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.

EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at accessibility@edc.ca. We are here to support you every step of the way.

Privacy Notice

By applying for this job you acknowledge that you have read and understood EDC’s Privacy Notice for Job Applicants, which outlines how we collect, use, retain, and safeguard personal information during the recruitment process, as well as your rights of access and correction.

About employer

More about this job

Responsibilities

The AI Administrator will manage the end-to-end administration, governance, and lifecycle of Microsoft 365 Copilot and its underlying AI platform. This role involves configuring security controls, monitoring platform health, and serving as the senior technical escalation point for AI-related incidents.

Requirements

Candidates must have an undergraduate degree in Computer Science or a related field and at least 7 years of professional experience in Microsoft 365 enterprise environment administration. A deep understanding of AI-specific administrative controls and experience with Entra ID and M365 data architecture are essential.

Skills

Microsoft 365
Copilot
AI administration
Entra ID
Platform governance
Lifecycle management
Power Platform
Data architecture
Microsoft Graph
Security compliance
Troubleshooting
Automation scripting
Technical documentation
Operational support
Stakeholder communication

Benefits

Competitive compensation
Performance-based incentive
Work-life balance
Hybrid work options
Paid vacation
Corporate closure period
Summer early Fridays
No meeting Fridays
Professional development
Training programs
Language training
Wellness initiatives
Mental health support
Fitness programs
Volunteer opportunities

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Copilot
AI Platform
Entra ID
Power Platform
Governance
Lifecycle Management
Data Protection
Security
Compliance
Microsoft Graph
Automation
Generative AI
LLM
Responsible AI
Tenant Management
Infrastructure
Cybersecurity
Digital Transformation
Operational Support

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