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Added 41 mins ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Microsoft SharePoint Online and OneDrive, Power Platform
Added 41 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Architect, build and maintain a hybrid integration platform, utilizing web services or RESTful-based integrations and APIs
Added 2 hours ago
Senior Analyst, Client Reporting Development Team
Connor, Clark & Lunn Financial Group Ltd.
Vancouver, BC
…tools and third-party technologies including Simcorp Coric and Microsoft Power Platform (Power BI, Power Apps, Power Automate,…
Added 2 hours ago
Senior Analyst, Client Reporting Development Team
Connor, Clark & Lunn Financial Group Ltd.
Toronto, ON
…tools and third-party technologies including Simcorp Coric and Microsoft Power Platform (Power BI, Power Apps, Power Automate,…
Added 4 hours ago
AS
IT Field Technologist
Abbotsford School District
Abbotsford, BC
- Full-time
Proven ability to use Microsoft Office programs, internet and internet-based programs, with the ability to learn other software programs;
Added 4 hours ago
TC
Full Stack Software Developer (Java/React) - Technical Lead
TECH4SOFT Consulting
Toronto, ON
- Full-time
Microsoft Power Platform - Power Apps, Power Automate, Power Pages
Added 7 hours ago
YC
D365 Finance & Operations Sr. Analyst
Yoush Consulting
Toronto, ON
- Full-time
We are seeking skilled IT professionals with a focus on Microsoft Dynamics 365 Finance and Operations (F&O) to join our dynamic team. The ideal candidate will be responsible for the…
Added 7 hours ago
MC
Data Analyst – Power BI Microsoft Fabric (35903)
Myticas Consulting
Ottawa, ON
- Full-time
This is an excellent opportunity for a junior-to-mid-level Data Analyst with strong Power BI, SQL and Microsoft data technologies experience who enjoys turning data into meaningful…
Added 8 hours ago
MH
Software Developer
MSCP Heat Management Solutions
Sherwood Park, AB
- Full-time
Ensure RMS continues to evolve alongside the Company's operational needs and remains an effective, integrated platform for resource management, coordination, and decision-making.
Added 8 hours ago
SS
Gestionnaire mondial du centre de services/Manager Service Desk
SITA Switzerland Sarl
Montreal, QC
- Full-time
At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
Added 9 hours ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Microsoft SharePoint Online and OneDrive, Power Platform
Added 9 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Architect, build and maintain a hybrid integration platform, utilizing web services or RESTful-based integrations and APIs
Added 10 hours ago
AS
IT Field Technologist
Abbotsford School District
Abbotsford, BC
- Full-time
Proven ability to use Microsoft Office programs, internet and internet-based programs, with the ability to learn other software programs;
Added 11 hours ago
ZT
Technical Business Systems Analyst
Zensar Technologies
Toronto, ON
- $95,000 to $100,000 CAD / year
- Full-time
Experience with Microsoft Power Platform (Power Automate, Power Apps, Power BI, Virtual Agents).
Added 1 day ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Microsoft SharePoint Online and OneDrive, Power Platform
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Architect, build and maintain a hybrid integration platform, utilizing web services or RESTful-based integrations and APIs
Added 1 day ago
SM
RQ11598 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…software development, Identity and Access Management (IAM), Microsoft Entra ID, Oracle IAM tools, .NET applications, Microsoft Azure, Oracle technologies, and enterprise application…
Added 1 day ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…role. The ideal candidate will have hands-on experience with Microsoft Dynamics AX/D365 Finance and Operations (D365FO)/C365CM, Data Management Framework (DMF), system integrations,…
Added 1 day ago
SM
RQ11657 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…extensive experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure, Dataverse, Java, and modern web technologies, including Node.js, Next.js, and…
Added 1 day ago
SM
RQ11658 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…hands-on experience in enterprise application development, Microsoft Dynamics 365, Power Platform, Azure, Dataverse, Java, React, and enterprise system integrations. The ideal candidate…
Added 1 day ago
RB
Senior Security Specialist - Cloud Red Team(Global Security)
Royal Bank of Canada
Toronto, ON
- Full-time
Work as part of the team assessing and improving the security of our public cloud environments (Amazon Web Services, Microsoft Azure, and Google Cloud Platform).
Added 1 day ago
Senior Data Engineer, Data Platform & Operations
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
You have experience with enterprise data governance frameworks and tools such as Microsoft Purview, and experience with Power BI and Azure Synapse is considered an asset.
Added 1 day ago
FH
Lead, Clinical Engagement, Meditech Expanse Project
Fraser Health
Surrey, BC
- Temporary
…re-imagining clinical workflows, enabled by the new Meditech Expanse…
Added 2 days ago
A
Sr. Manager, CRM Functional Lead / Architect
Avanade
Ottawa, ON
- Full-time
…leader who translates complex business needs into scalable Microsoft Dynamics 365 Customer Engagement and Power Platform solutions. The role leads public sector discovery, functional…
Added 2 days ago
H
Dynamics 365 Business Central Developer
HabileLabs
Canada
- Contract
Power Platform (Power Automate, Power Apps, Power BI) integration

Closed listing

Export Development Canada | Exportation et développement Canada

AI Administrator, M365 & Copilot Platform - EN 328

Remote, Canada

Remote

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Application deadline: October 9, 2026, 12:00PM ET

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.

Position: AI Administrator, M365 & Copilot Platform

Employment Type: Permanent

Compensation Details:

Systems Analyst - Tech Ops 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.

Location:

Export Development Canada operates under a hybrid work model, with employees currently required to work from the office three days per week (subject to change). 
This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto or Montreal.
Relocation assistance is available for candidates who meet the eligibility criteria.

Internal Employees, please consult the ServiceNow article entitled Internal movements – what you need to know.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.

Team Overview:

The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:

Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.

Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.

Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.

Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.

EDC is seeking an AI Administrator to own the end-to-end administration, governance, and lifecycle management of Microsoft 365 Copilot and its underlying AI platform. This is a critical, hands-on role within the Workplace Solutions team, sitting at the intersection of enterprise AI adoption and M365 platform stewardship.

This is not a general M365 administrator role. We need someone who understands the specific AI administrator scope within Microsoft, someone who knows the difference between global administrator privileges and AI-specific administrative controls, and who can navigate that distinction to grant the right access, apply the right policies, and keep the organization secure as AI capabilities expand.

What you will be doing:

AI Platform Administration & Technical Operations:

Administer and configure Microsoft Copilot for M365 across the EDC tenant, including licensing, user provisioning, access management, feature enablement, and service configuration.

Configure and maintain Microsoft Entra ID, M365 Admin Center, and Copilot administrative settings, ensuring appropriate role assignments, permissions, and policy enforcement.

Implement and manage AI-related security, compliance, data protection, and governance controls across Microsoft 365 and Power Platform environments.

Deploy, configure, test, and support Copilot agents, connectors, plug-ins, and AI-enabled capabilities while ensuring compliance with organizational security standards.

Troubleshoot complex authentication, authorization, data access, and service integration issues related to Copilot and AI platforms.

Platform Operations, Monitoring & Maintenance:

Perform day-to-day administration and operational support of Copilot, Power Platform components, and related Microsoft 365 services.

Monitor platform health, service performance, usage analytics, adoption metrics, and operational alerts to identify issues and drive continuous improvement.

Execute platform maintenance activities, including configuration changes, updates, patch validation, lifecycle management, and environment cleanup.

Develop automation scripts, operational processes, and monitoring solutions to improve platform reliability, efficiency, and scalability.

Support platform testing, release validation, and deployment activities for new AI capabilities, administrative features, and service enhancements.

Support, Troubleshooting & Enablement:

Serve as the senior technical escalation point for Copilot, Power Platform, and AI platform incidents, problems, and service requests.

Diagnose and resolve licensing, configuration, permission, integration, and performance issues across Microsoft 365 AI services.

Perform root cause analysis on recurring issues and implement corrective actions to improve service stability and user experience.

Create and maintain technical documentation, operational runbooks, knowledge articles, and standard operating procedures.

Provide hands-on coaching and knowledge transfer to team members on AI platform administration, troubleshooting techniques, and operational best practices.

What we are looking for:

Undergraduate degree in Computer Science, Management Information Systems, or a related field.

Minimum of 7 years’ professional experience administering Microsoft 365 enterprise environments, including tenant management, Entra ID, licensing, and security/compliance configuration.

Deep understanding of Microsoft's AI administrator role and how it differs from global administration, including scoped policy assignment and access controls specific to Copilot and AI services.

Hands-on experience with M365 data architecture, Microsoft Graph, and Entra ID concepts.

Familiarity with Copilot for M365, including configuration, deployment, and tenant-level controls.

Strong troubleshooting skills across M365 workloads, with an operational mindset.

Ability to build a support model and drive adoption as an enterprise AI tooling owner.

Strong analytical, collaboration, and communication skills, with the ability to explain technical information clearly to business and technical audiences.

What will make you stand out:

Experience with Power Platform administration (Power Automate, Power Apps, Copilot Studio).

Familiarity with generative AI concepts, LLM-based features, and responsible AI governance.

Bilingual in both official languages (English and French).

Eligibility:

EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. Internal applicants must also meet EDC's eligibility criteria for applying to internal opportunities. For more information, please refer to Section 2.1 in the Talent Acquisition Standard, available on LINK under the Resources tab in the Policies & Procedures section.

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Apply today!

Want to learn more about EDC? Check our website at https://www.edc.ca

EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.

EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at accessibility@edc.ca. We are here to support you every step of the way.

Privacy Notice

By applying for this job you acknowledge that you have read and understood EDC’s Privacy Notice for Job Applicants, which outlines how we collect, use, retain, and safeguard personal information during the recruitment process, as well as your rights of access and correction.

About employer

More about this job

Responsibilities

The AI Administrator will own the end-to-end administration, governance, and lifecycle management of Microsoft 365 Copilot and its underlying AI platform. This role involves configuring security controls, managing user access, and serving as the senior technical escalation point for AI-related incidents.

Requirements

Candidates must have an undergraduate degree in Computer Science or a related field and at least 7 years of professional experience in Microsoft 365 enterprise environment administration. A deep understanding of Microsoft's AI administrator role, scoped policy assignment, and hands-on experience with Entra ID and M365 data architecture is required.

Skills

Microsoft 365
Copilot
AI Administration
Entra ID
Tenant Management
Governance
Lifecycle Management
Power Platform
Data Architecture
Microsoft Graph
Security Compliance
Troubleshooting
Automation
Technical Documentation
Analytical Skills
Communication

Benefits

Competitive compensation
Performance-based incentive
Work-life balance
Hybrid work options
Paid vacation
Corporate closure period
Summer early Fridays
No meeting Fridays
Professional development
Training programs
Language training
Wellness initiatives
Mental health support
Fitness programs
Volunteer opportunities

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Copilot
AI Platform
Entra ID
Governance
Lifecycle Management
Power Platform
Power Automate
Power Apps
Copilot Studio
Microsoft Graph
Data Architecture
Security
Compliance
Generative AI
LLM
Automation
Tenant Management
Technical Operations
Infrastructure
Cybersecurity
Digital Transformation
Cloud Services
System Administration
Incident Management

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