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Added 29 mins ago
ZEB Coord, Contract Service Delivery
CityofOttawa
Ottawa, ON
…management of major transit assets, programs and processes (e.g. IT infrastructure/systems, automated systems, messaging/communications systems, lifecycle planning, transitway…
Added 44 mins ago
H
Structural Section Manager
HDR
Toronto, ON
- Full-time
…Engineering Services Group, you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people work, connect, and thrive. From high-performance…
Added 44 mins ago
EC
Strategic Development Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Hamilton, ON
- $50,000 to $55,000 CAD / year
- Full-time
…critical systems in residential, commercial, industrial, and infrastructure projects across…
Added 44 mins ago
ZC
Engineering Lead
Zaya Care
Toronto, ON
- Full-time
As the Engineering Lead at Zaya, you will own the company’s codebase and technical infrastructure. You’ll be accountable for the architecture, quality, reliability, and long-term…
Added 59 mins ago
Business Intelligence Analyst, Google Cloud Support
Google
Waterloo, ON
Experience supporting data-driven sales operations, consulting, or program management and strategic cross-functional BI initiatives in a cloud business.
Added 1 hour ago
J
Senior Commercial Account Executive
Jobgether
Canada
- Full-time
…approach, you will position advanced connectivity, network infrastructure, and security solutions to address diverse customer needs. You will manage complex, multi-product sales cycles from…
Added 1 hour ago
AA
Vice President, Business Development
AIP Asset Management
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Lead capital raising for AIP's suite of products and business-development activity across Winnipeg, Manitoba and the broader Western Canadian market.
Added 1 hour ago
RG
Project Manager Civil
Roni Group
Vaughan, ON
- $120,000 to $150,000 CAD / year
- Full-time
RONI Group is a multidisciplinary construction company, established in 1984, providing comprehensive infrastructure and construction services across commercial, industrial, institutional,…
Added 1 hour ago
PC
HES Manager - Canada (East Region)
Parkland Corporation
Hamilton, ON
- Full-time
Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and…
Added 1 hour ago
PC
HES Manager - Canada (East Region)
Parkland Corporation
Hamilton, ON
- Full-time
Sunoco LP is a leading energy infrastructure and fuel distribution master limited partnership operating across 32 countries and territories in North America, the Greater Caribbean, and…
Added 2 hours ago
P
Compliance Officer
Paycot
ON · Ontario, Canada
- Full-time
Paycot is hiring a Compliance Officer / MLRO to lead compliance for its Canadian operations.
Added 2 hours ago
V
IT Manager / Gestionnaire TI
Vention
Montreal, QC
- Full-time
Headquartered in Montreal, Detroit and Munich, Vention helps manufacturers automate their operations in record time with the only hardware and software AI-powered platform built for the…
Added 2 hours ago
CM
Winter 26/27: Race, Competitions and Events Crew Level 3 – World Cup
Copper Mountain Resort
Copper Mountain, BC
- Part-time
Exciting opportunity for an expert skier 4-+ years of mountain operations, event operations, and project leadership to join a hard-working, fun, rewarding Team! This outdoor, full-time,…
Added 3 hours ago
OA
Controller
Ontario Aboriginal Housing Services
ON · Ontario, Canada
- Full-time
…controls, accounting compliance, and enterprise technology infrastructure. This role bridges day-to-day financial operations with IT systems strategy, ensuring fiscal soundness, robust risk…
Added 4 hours ago
B
Tech Lead - Infrastructure Services N 4C
BrightClaim
AB
- Full-time
Collaborate with infrastructure, application, cloud, and operations teams on end-to-end observability.
Added 5 hours ago
H
Global Mining Practice Business Development Leader
HDR
Corner Brook, NL
- Full-time
We believe responsible mining is essential to supplying the minerals and metals needed for modern infrastructure, technology and the energy transition. As part of HDR’s Global Mining…
Added 7 hours ago
AC
Database Administrator
Amphenol Communications Solutions
Markham, ON
- Full-time
…on-premises and cloud environments. Working with application owners, Infrastructure, IT Security, the Enterprise Data Architect, and data engineers, the role will strengthen backend…
Added 7 hours ago
CO
Lead Hand/Winter Equipment Operator
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Added 7 hours ago
O
Sr. Software Developer
OpenText
Richmond Hill, ON
- Full-time
The Senior Software Developer is a hands-on technical contributor and emerging technical lead who designs, develops, and supports Java and Spring Boot microservices running on Google Cloud…
Added 7 hours ago
RD
Technical Project Manager - AI
Randstad Digital
Montreal, QC · Greater Montreal Metropolitan Area
- $70 to $90 CAD / hour
- Contract
…Operating at the intersection of modern analytics and core business operations, you will guide multidisciplinary teams through complex technical landscapes, bridging Agile execution with…
Added 7 hours ago
A
Commercial/Sales Account Director I
AMECO
Terrace, BC
- Full-time
AMECO is seeking a highly driven Commercial Account Director to expand our footprint across Western Canada to lead commercial growth initiatives across the region through strategic business…
Added 7 hours ago
A
Commercial/Sales Account Director I
AMECO
Kitimat, BC
- Full-time
AMECO is seeking a highly driven Commercial Account Director to expand our footprint across Western Canada to lead commercial growth initiatives across the region through strategic business…
Added 7 hours ago
HL
Chief Administrative Officer - Town of Lynn Lake
Harris Leadership Strategies
Lynn Lake, MB
- Full-time
Lead the effective delivery of municipal administration, programs, services, infrastructure, and capital projects, ensuring Council decisions are implemented and residents receive…
Added 7 hours ago
J
Lead Product Manager, Agent Runtime & Evals
Jobgether
Canada
- Full-time
…In this role, you will own the agent runtime and evaluation infrastructure, enabling non-technical professionals to turn business needs into reliable, governed automations. You will define…
Added 8 hours ago
PC
HES Specialist – Canada (East Region)
Parkland Corporation
Quebec, QC
- Full-time
Cette infrastructure essentielle complète les activités de distribution de carburant du partenariat, qui distribue plus de 15 milliards de gallons par an vers environ 11 000 points de vente…

Closed listing

Export Development Canada | Exportation et développement Canada

AI Administrator, M365 & Copilot Platform - EN 328

Remote, Canada

Remote

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Workplace: Remote
Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Application deadline: October 9, 2026, 12:00PM ET

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.

Position: AI Administrator, M365 & Copilot Platform

Employment Type: Permanent

Compensation Details:

Systems Analyst - Tech Ops 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.

Location:

Export Development Canada operates under a hybrid work model, with employees currently required to work from the office three days per week (subject to change). 
This role can be performed from EDC’s headquarters in Ottawa or from one of our Community Hubs located in Toronto or Montreal.
Relocation assistance is available for candidates who meet the eligibility criteria.

Internal Employees, please consult the ServiceNow article entitled Internal movements – what you need to know.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.

Team Overview:

The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:

Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC’s 2030 business transformation.

Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.

Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.

Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.

EDC is seeking an AI Administrator to own the end-to-end administration, governance, and lifecycle management of Microsoft 365 Copilot and its underlying AI platform. This is a critical, hands-on role within the Workplace Solutions team, sitting at the intersection of enterprise AI adoption and M365 platform stewardship.

This is not a general M365 administrator role. We need someone who understands the specific AI administrator scope within Microsoft, someone who knows the difference between global administrator privileges and AI-specific administrative controls, and who can navigate that distinction to grant the right access, apply the right policies, and keep the organization secure as AI capabilities expand.

What you will be doing:

AI Platform Administration & Technical Operations:

Administer and configure Microsoft Copilot for M365 across the EDC tenant, including licensing, user provisioning, access management, feature enablement, and service configuration.

Configure and maintain Microsoft Entra ID, M365 Admin Center, and Copilot administrative settings, ensuring appropriate role assignments, permissions, and policy enforcement.

Implement and manage AI-related security, compliance, data protection, and governance controls across Microsoft 365 and Power Platform environments.

Deploy, configure, test, and support Copilot agents, connectors, plug-ins, and AI-enabled capabilities while ensuring compliance with organizational security standards.

Troubleshoot complex authentication, authorization, data access, and service integration issues related to Copilot and AI platforms.

Platform Operations, Monitoring & Maintenance:

Perform day-to-day administration and operational support of Copilot, Power Platform components, and related Microsoft 365 services.

Monitor platform health, service performance, usage analytics, adoption metrics, and operational alerts to identify issues and drive continuous improvement.

Execute platform maintenance activities, including configuration changes, updates, patch validation, lifecycle management, and environment cleanup.

Develop automation scripts, operational processes, and monitoring solutions to improve platform reliability, efficiency, and scalability.

Support platform testing, release validation, and deployment activities for new AI capabilities, administrative features, and service enhancements.

Support, Troubleshooting & Enablement:

Serve as the senior technical escalation point for Copilot, Power Platform, and AI platform incidents, problems, and service requests.

Diagnose and resolve licensing, configuration, permission, integration, and performance issues across Microsoft 365 AI services.

Perform root cause analysis on recurring issues and implement corrective actions to improve service stability and user experience.

Create and maintain technical documentation, operational runbooks, knowledge articles, and standard operating procedures.

Provide hands-on coaching and knowledge transfer to team members on AI platform administration, troubleshooting techniques, and operational best practices.

What we are looking for:

Undergraduate degree in Computer Science, Management Information Systems, or a related field.

Minimum of 7 years’ professional experience administering Microsoft 365 enterprise environments, including tenant management, Entra ID, licensing, and security/compliance configuration.

Deep understanding of Microsoft's AI administrator role and how it differs from global administration, including scoped policy assignment and access controls specific to Copilot and AI services.

Hands-on experience with M365 data architecture, Microsoft Graph, and Entra ID concepts.

Familiarity with Copilot for M365, including configuration, deployment, and tenant-level controls.

Strong troubleshooting skills across M365 workloads, with an operational mindset.

Ability to build a support model and drive adoption as an enterprise AI tooling owner.

Strong analytical, collaboration, and communication skills, with the ability to explain technical information clearly to business and technical audiences.

What will make you stand out:

Experience with Power Platform administration (Power Automate, Power Apps, Copilot Studio).

Familiarity with generative AI concepts, LLM-based features, and responsible AI governance.

Bilingual in both official languages (English and French).

Eligibility:

EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. Internal applicants must also meet EDC's eligibility criteria for applying to internal opportunities. For more information, please refer to Section 2.1 in the Talent Acquisition Standard, available on LINK under the Resources tab in the Policies & Procedures section.

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Apply today!

Want to learn more about EDC? Check our website at https://www.edc.ca

EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.

EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at accessibility@edc.ca. We are here to support you every step of the way.

Privacy Notice

By applying for this job you acknowledge that you have read and understood EDC’s Privacy Notice for Job Applicants, which outlines how we collect, use, retain, and safeguard personal information during the recruitment process, as well as your rights of access and correction.

About employer

More about this job

Responsibilities

The AI Administrator will manage the end-to-end administration, governance, and lifecycle of Microsoft 365 Copilot and its underlying AI platform. This role involves configuring security controls, monitoring platform health, and providing senior technical support for AI-enabled services.

Requirements

Candidates must have an undergraduate degree in Computer Science or a related field and at least 7 years of experience in Microsoft 365 enterprise environment administration. A deep understanding of AI-specific administrative controls and hands-on experience with Entra ID and M365 data architecture are essential.

Skills

Microsoft 365
Copilot
AI Administration
Entra ID
Tenant Management
Governance
Lifecycle Management
Power Platform
Security Compliance
Data Architecture
Microsoft Graph
Troubleshooting
Automation
Operational Support
Technical Documentation

Benefits

Competitive compensation
Performance-based incentive
Work-life balance
Paid vacation
Corporate closure period
Summer early Fridays
No meeting Fridays
Professional development
Training programs
Language training
Wellness programs
Mental health support
Fitness programs
Volunteer opportunities

Visa sponsorship

Not detected in the job text

Keywords

AI Administrator
Microsoft 365
Copilot
Entra ID
Tenant Management
Governance
Power Platform
Power Automate
Power Apps
Copilot Studio
Generative AI
LLM
Data Architecture
Microsoft Graph
Cybersecurity
Compliance
Operational Support
Automation
System Administration
Technical Operations

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