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Added 2 hours ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 day ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 1 day ago
NB
Chief Functionnal Analyst MCP Client Domain
National Bank of Canada
Montreal, QC
- Full-time
A career as a Chief Functional Analyst in the MCP - Master Client Profile team is to play a strategic role in customer data management. It means being part of a team at the heart of the…
Added 1 day ago
IE
Analyst, Business
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
IMAX is seeking a Business Analyst to bridge business functions, technology teams, data teams, project management, and senior leadership in defining and delivering technology-enabled…
Added 1 day ago
Senior Systems Analyst
OCS Ontario Cannabis Store
Toronto, ON
We're looking for a Senior Systems Analyst to join our team.
Added 1 day ago
LI
PeopleSoft Senior Systems Analyst #2
Lotus IT Solutions
Toronto, ON
- Contract
The Government Services Integration Cluster (GSIC), under the Ministry of Public and Business Service Delivery and Procurement, is seeking a PeopleSoft Senior Systems Analyst to support the…
Added 1 day ago
LI
PeopleSoft Senior Systems Analyst
Lotus IT Solutions
Toronto, ON
- Contract
The Government Services Integration Cluster (Ministry of Public and Business Service Delivery and Procurement) is seeking a PeopleSoft Senior Systems Analyst to support the Workforce…
Added 1 day ago
A
Senior Technology Acquisition Consultant
Affinity
Calgary, AB
- Contract
Experience as a Senior IT Business Analyst, IT Sourcing Consultant, Technology Procurement Consultant, or similar role.
Added 1 day ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 1 day ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 1 day ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Systems Analyst with 5–8 years of experience in systems analysis, functional consulting, or a similar IT-focused role. The ideal candidate will have hands-on…
Added 1 day ago
PI
Senior Business Analyst - Investment/Asset Management
PICTON Investments
Toronto, ON
- Full-time
PICTON Investments is seeking a seasoned Senior Business Analyst to bridge business needs with technology solutions across our investment management platform. In this role, you will partner…
Added 1 day ago
C
Public Sector Delivery Analyst
Cohere
Remote, Canada
- $115,000 to $155,000 CAD / year
- Full-time
- Remote
…our Engineering Program Managers (EPMs), Technical Leads, and senior leadership to keep large, multi-stakeholder government programs organized, documented, and…
Added 1 day ago
A
Senior Mechanical Engineer – Mines and Ports
AECOM
Sudbury, ON · Calgary, Alberta
- $145,000 to $195,000 CAD / year
- Full-time
We are seeking a highly skilled and experienced Senior Mechanical Engineer to join our team, focusing on capital projects and sustaining capital projects for mine and port operations. The…
Added 1 day ago
HG
Senior Product Owner, AI
Hypertec Group
QC · St-Laurent, QC
- Full-time
Hypertec is seeking a Senior Product Owner, AI to join our Project Management team in Montreal, Quebec. If you are motivated, collaborative, and aligned with our values, we would love to…
Added 1 day ago
A
Senior Mechanical Engineer – Mines and Ports
AECOM
Markham, ON · Calgary, Alberta
- $150,000 to $220,000 CAD / year
- Full-time
We are seeking a highly skilled and experienced Senior Mechanical Engineer to join our team, focusing on capital projects and sustaining capital projects for mine and port operations. The…
Added 1 day ago
AI
Microsoft Dynamics Consultant
Avanciers Inc.
Levis, QC
- Contract
The client is looking for a senior developer whose main field is Microsoft Dynamics CRM, with command of the CI/CD chain. The role covers the full cycle: requirements analysis, design,…
Added 2 days ago
MG
Claim Center BSAs
Maplesoft Group, an SEB Company
Ottawa, ON
- Contract
Job Title: Senior Business Systems Analyst (Guidewire BillingCenter)
Added 2 days ago
ZS
Senior Business System Configuration Analyst (SAP)
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Job Title: Senior Business System Configuration Analyst (SAP)
Added 2 days ago
Senior Data Analyst
Government of Alberta
AB
Reporting to the Product Manager, Motor Vehicle Modernization, the Senior Data Analyst analyses complex traffic safety system data to identify trends, patterns, and insights that support…
Added 2 days ago
AC
RQ11680 and RQ11681 - Peoplesoft HCM -Systems Analyst - Senior
A.T. Consulting & Recruiting Inc.
Toronto, ON
- Contract
RQ11680 and RQ11681- Systems Analyst - Senior
Added 2 days ago
C
Senior Financial Analyst, Financial Information and Controls
Couche-Tard
Laval, QC
- Full-time
Preparation of periodic, quarterly and annual financial information for internal purposes for sharing with senior management and for external purposes to meet the regulatory requirements of…
Added 2 days ago
C
VP Senior Software Engineer
Citi
Mississauga, ON
- Full-time
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 2 days ago
IC
Senior Application Systems Analyst
iPartner Consulting
Toronto, ON
- Contract
We are seeking an experienced Senior Systems Analyst with hands-on expertise in Microsoft Dynamics AX/D365 Finance & Operations, enterprise application integration, and supply chain…
Added 2 days ago
ZS
SAP Business Analyst
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Senior Business System Configuration Analyst (SAP), Corporate Platforms

Closed listing

Export Development Canada | Exportation et développement Canada

AI Administrator, M365 & Copilot Platform - EN 328

Montreal, QC, Canada

$96,557 to $128,743 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $96,557 to $128,743 CAD / year
Job type: Full-time
Closing date: Mar 31, 2027
Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Application deadline: October 9, 2026, 12:00PM ET

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.

Position: AI Administrator, M365 & Copilot Platform

Employment Type: Permanent

Compensation Details:

Systems Analyst - Tech Ops 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive

Location:

Export Development Canada operates under a hybrid work model, with employees currently required to work from the office three days per week (subject to change). 
This role can be performed from EDC's headquarters in Ottawa or from one of our Community Hubs located in Toronto or Montreal.
Relocation assistance is available for candidates who meet the eligibility criteria

Internal Employees, please consult the ServiceNow article entitled Internal movements - what you need to know.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade
Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday's & no meeting Fridays
Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training
Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed
Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy
Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs

Team Overview:

The Digital & Technology Solutions (DTS) group under the leadership of the Chief Information Officer was established in 2023 with the mission of empowering our customers and colleagues to take on the world, by seamlessly delivering secure and reliable digital experiences. Digital & Technology Solutions has set out to achieve the following objectives for EDC:

Define, execute, and sustain the integrated technology target state, target data model and technology operations required to enable EDC's 2030 business transformation.
Establish and manage the rolling 3 Year Digital Roadmap that sequences the technology outcomes required to achieve the technology target state and facilitate its execution across all domains in the organization.
Keep pace with industry trends and emerging technologies, ensuring EDC has access to the digital technology tools it needs to stay relevant in the market and grow Canadian global trade.
Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.

EDC is seeking an AI Administrator to own the end-to-end administration, governance, and lifecycle management of Microsoft 365 Copilot and its underlying AI platform. This is a critical, hands-on role within the Workplace Solutions team, sitting at the intersection of enterprise AI adoption and M365 platform stewardship.

This is not a general M365 administrator role. We need someone who understands the specific AI administrator scope within Microsoft, someone who knows the difference between global administrator privileges and AI-specific administrative controls, and who can navigate that distinction to grant the right access, apply the right policies, and keep the organization secure as AI capabilities expand.

What you will be doing:

AI Platform Administration & Technical Operations:

Administer and configure Microsoft Copilot for M365 across the EDC tenant, including licensing, user provisioning, access management, feature enablement, and service configuration.
Configure and maintain Microsoft Entra ID, M365 Admin Center, and Copilot administrative settings, ensuring appropriate role assignments, permissions, and policy enforcement.
Implement and manage AI-related security, compliance, data protection, and governance controls across Microsoft 365 and Power Platform environments.
Deploy, configure, test, and support Copilot agents, connectors, plug-ins, and AI-enabled capabilities while ensuring compliance with organizational security standards.
Troubleshoot complex authentication, authorization, data access, and service integration issues related to Copilot and AI platforms.

Platform Operations, Monitoring & Maintenance:

Perform day-to-day administration and operational support of Copilot, Power Platform components, and related Microsoft 365 services.
Monitor platform health, service performance, usage analytics, adoption metrics, and operational alerts to identify issues and drive continuous improvement.
Execute platform maintenance activities, including configuration changes, updates, patch validation, lifecycle management, and environment cleanup.
Develop automation scripts, operational processes, and monitoring solutions to improve platform reliability, efficiency, and scalability.
Support platform testing, release validation, and deployment activities for new AI capabilities, administrative features, and service enhancements.

Support, Troubleshooting & Enablement:

Serve as the senior technical escalation point for Copilot, Power Platform, and AI platform incidents, problems, and service requests.
Diagnose and resolve licensing, configuration, permission, integration, and performance issues across Microsoft 365 AI services.
Perform root cause analysis on recurring issues and implement corrective actions to improve service stability and user experience.
Create and maintain technical documentation, operational runbooks, knowledge articles, and standard operating procedures.
Provide hands-on coaching and knowledge transfer to team members on AI platform administration, troubleshooting techniques, and operational best practices.

What we are looking for:

Undergraduate degree in Computer Science, Management Information Systems, or a related field.
Minimum of 7 years' professional experience administering Microsoft 365 enterprise environments, including tenant management, Entra ID, licensing, and security/compliance configuration.
Deep understanding of Microsoft's AI administrator role and how it differs from global administration, including scoped policy assignment and access controls specific to Copilot and AI services.
Hands-on experience with M365 data architecture, Microsoft Graph, and Entra ID concepts.
Familiarity with Copilot for M365, including configuration, deployment, and tenant-level controls.
Strong troubleshooting skills across M365 workloads, with an operational mindset.
Ability to build a support model and drive adoption as an enterprise AI tooling owner.
Strong analytical, collaboration, and communication skills, with the ability to explain technical information clearly to business and technical audiences.

What will make you stand out:

Experience with Power Platform administration (Power Automate, Power Apps, Copilot Studio).
Familiarity with generative AI concepts, LLM-based features, and responsible AI governance.
Bilingual in both official languages (English and French).

Eligibility:

EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. Internal applicants must also meet EDC's eligibility criteria for applying to internal opportunities. For more information, please refer to Section 2.1 in the Talent Acquisition Standard, available on LINK under the Resources tab in the Policies & Procedures section. 

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Apply today!

Want to learn more about EDC? Check our website at https://www.edc.ca

EDC's Commitment to Employment Equity

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.

EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at accessibility@edc.ca. We are here to support you every step of the way.

Privacy Notice

By applying for this job you acknowledge that you have read and understood EDC's Privacy Notice for Job Applicants, which outlines how we collect, use, retain, and safeguard personal information during the recruitment process, as well as your rights of access and correction.

About employer

More about this job

Responsibilities

Administer and govern Microsoft 365 Copilot and its underlying AI platform, including licensing, access, security controls, agents, integrations, monitoring, maintenance, and release support. Act as the senior technical escalation point, resolve platform issues, improve operational reliability, and develop documentation and team capability.

Requirements

Requires an undergraduate degree in Computer Science, Management Information Systems, or a related field, plus at least seven years of experience administering enterprise Microsoft 365 environments. Candidates should have deep knowledge of AI-specific administration and Copilot controls, Entra ID, Microsoft Graph, M365 data architecture, and strong troubleshooting, communication, and operational skills.

Skills

Microsoft 365 Administration
Microsoft Entra ID
AI Platform Governance
Licensing And User Provisioning
Access Management
Security And Compliance Configuration
Data Protection
Microsoft Graph
Power Platform Administration
Troubleshooting
Automation Scripting
Platform Monitoring
Root Cause Analysis
Technical Documentation
Stakeholder Communication

Benefits

Competitive Compensation
Performance-Based Incentive
Hybrid Work Options
Paid Vacation
Corporate Closure Period
Summer Early Fridays
No-Meeting Fridays
Professional Development
Training Programs
Language Training
Wellness Programs
Mental Health Support
Fitness Programs
Volunteer Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Microsoft 365
Microsoft 365 Copilot
Microsoft Entra ID
Microsoft Graph
Power Platform
Power Automate
Power Apps
Copilot Studio
Generative AI
Large Language Models
AI Governance
Responsible AI
Tenant Management
Licensing
User Provisioning
Access Controls
Security Configuration
Compliance
Data Protection
Copilot Agents
Connectors
Plug-Ins
Authentication
Authorization
Service Monitoring
Usage Analytics
Automation Scripting
Root Cause Analysis
Lifecycle Management
Enterprise AI Adoption

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