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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Bachelor’s degree in Computer Science, Information Technology, Engineering, Business, or a related field, or equivalent practical experience.
Added 2 mins ago
AA
Defence Sales Manager - Canada
Alta Ares
Ottawa / Toronto, .
- Full-time
Work with Engineering and Product in Paris to align demonstrations, technical proposals and delivery commitments with Canadian requirements.
Added 2 mins ago
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Manager, Customer Success Technology
Jobber
Remote, Canada
- Full-time
- Remote
Then Jobber might be the place for you! We're looking for a Manager, Customer Success Technology to be part of our Success Operations department.
Added 2 mins ago
AE
Procurement Manager
A.L.P.A. Equipment Ltd.
Eel River Crossing, NB
- Full-time
…operational improvements. Working closely with Production, Engineering, Fabrication, and Warehouse teams, the Procurement Manager ensures material availability, maintains appropriate…
Added 17 mins ago
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Full Stack Software Engineer - Associate
Wiraa
Canada
- Full-time
…Delivery team at our Oshawa, Ontario location. Reporting to the Manager, IT Product Delivery, you will play a critical role in designing, developing, testing, and maintaining high-quality…
Added 46 mins ago
TC
Assessment Manager (EU / NA)
Trindent Consulting
Canada
- Full-time
…first and foremost. Trindent Consulting specializes in process engineering &…
Added 46 mins ago
FC
Engineering Specialist V
FedEx Canada
Bas-Saint-Laurent, QC
- Full-time
Advises, plans, develops, and designs District engineering/operational plans to optimize efficiencies in business objectives. Leverages operational knowledge of various facilities, their…
Added 46 mins ago
TC
Maintenance Manager
TIGER Coatings North America
Guelph, ON
- Full-time
At TIGER Drylac Canada, we’re looking for a Maintenance Manager who can bring technical expertise, leadership, and a continuous improvement mindset to our Guelph facility while helping…
Added 1 hour ago
FC
Bridge Construction Operations Manager
Flatiron Construction Corp
Markham, ON · St. Catharines, ON
- Other
Are you a driven and experienced Construction Manager with a background in major bridge construction projects? In this role, you will lead daily bridge construction and coordinate…
Added 1 hour ago
FC
Technical Manager
Flatiron Construction Corp
St. Catharines, ON
- Other
As Technical Manager, you’ll lead the technical delivery of a major bridge construction project, owning design, construction methodology, interfaces, temporary works, and engineering…
Added 1 hour ago
FC
Project Manager - Bridge
Flatiron Construction Corp
St. Catharines, ON
- Other
…that build stronger, more resilient communities? As a Project Manager - Bridge, you will be at the forefront of driving success, managing the Bridge's segment schedule, costs and…
Added 1 hour ago
HG
Subcontracts Manager
Hypertec Group
Montreal, QC · Saint-Laurent, QC
- Full-time
Hypertec is seeking a Subcontracts Manager to join our Supply Chain team in Montreal. If you are motivated, collaborative, and aligned with our values, we would love to hear from you.
Added 2 hours ago
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Project Manager - PL#32040
Peter Lucas
Saskatoon, SK
- Full-time
Peter Lucas Project Management invests in people, and community to provide gold standard project delivery. We are currently looking for a Project Manager to join our team.
Added 2 hours ago
MS
Contracts-Subcontracts Specialist
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
Such other responsibilities as may, from time to time, be assigned by the Director or Manager of Contracts and Subcontracts
Added 2 hours ago
MS
Capture Manager – Payload
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and wide-eyed wonder that’s been in our DNA since day one. For those who dream big and push boundaries…
Added 2 hours ago
MS
Engineering Student - Electronics Production and AI&T - Winter 2027
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
The successful candidate will work under the supervision of the Production Manager and will be embedded in a team of AI&T Engineers and Technologists. The engineering student in the…
Added 2 hours ago
MS
Engineering Student - Electronics Production and AI&T - Winter 2027
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
The successful candidate will work under the supervision of the Production Manager and will be embedded in a team of AI&T Engineers and Technologists. The engineering student in the…
Added 2 hours ago
BÉ
Coordinator – Building Maintenance
Bruneau Électrique Inc
Joliette, QC
- Full-time
…Électrique, aims to become a leading provider of electrical and civil engineering…
Added 2 hours ago
F
Stations Project Manager (Mechanical & Electrical)
FlatironDragados
Whitby, ON
- Full-time
…resilient communities ? As a Mechanical & Electrical Project Manager, you will be at the forefront of driving success and ensure seamless execution of the project's contractual requirements…
Added 2 hours ago
MS
Project Lead - Digital Analog PCB Design
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and wide-eyed wonder that’s been in our DNA since day one. For those who dream big and push boundaries…
Added 2 hours ago
MS
Structural Analyst specialized in Electronic Packaging
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and wide-eyed wonder that’s been in our DNA since day one. For those who dream big and push boundaries…
Added 2 hours ago
MS
Senior Finance Manager, Accounting and External Reporting (can be Full Time OR 2 Year contract)
MDA Space
Brampton, ON
- Full-time
…mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and wide-eyed wonder that’s been in our DNA since day one. For those who dream big and push boundaries…
Added 2 hours ago
MS
Internal Communications Manager – Corporate Communications
MDA Space
Brampton, ON
- Full-time
…mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and wide-eyed wonder that’s been in our DNA since day one. For those who dream big and push boundaries…
Added 2 hours ago
MS
Business Operations manager-AI program manager
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
…mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and wide-eyed wonder that’s been in our DNA since day one. For those who dream big and push boundaries…
Added 2 hours ago
SI
Senior Paid Social Manager
Scribd, Inc.
Toronto, ON
- Full-time
We're seeking an experienced Senior Paid Social Manager to join our performance marketing team, focusing on scaling our presence across Meta, TikTok, Reddit, and exploring other emerging…
Added 2 hours ago
CT
Customer Services Manager
CSG Talent
Saskatoon, SK
- Full-time
CSG Talent is partnering with an established international mining equipment manufacturer to recruit a Field Service Operations Manager in Saskatoon.

Export Development Canada | Exportation et développement Canada

Observability Product Owner-EN 503

Halifax, NS, Canada

$96,557 to $128,743 CAD / year · Full-time

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Job details

Pay: $96,557 to $128,743 CAD / year
Job type: Full-time
Apply by: May 3, 2027
Posting language: English
Posted: Nov 4, 2026

Original job description

Application deadline: November 18 12:00 PM ET

Join the EDC Team!

At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade.  

Position: Observability Product Owner

Employment Type: Permanent

Compensation Details:

Product Owner 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.

Location: 

Export Development Canada operates under a hybrid work model. As of September 2026, our in-office requirement has increased to three days per week and will be implemented gradually through a phased approach based on employee location. (subject to change).
This role can be performed from EDC's headquarters in Ottawa or from one of our Community Hubs located in Toronto, Mississauga, Montreal, Brossard, Laval, Calgary, Edmonton, Halifax, or Vancouver.
Relocation assistance is available for candidates who meet the eligibility criteria.

Internal Employees, please consult the ServiceNow article entitled Internal movements - what you need to know.

About EDC:

At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.

Why Join EDC?

Collaborate with a diverse, experienced team - Work alongside talented professionals who bring a wealth of knowledge and expertise to drive success.
Thrive in a supportive, teamwork-driven environment - Flourish in a workplace where collaboration and mutual support are paramount.
Impact global communities through sustainable growth in emerging markets - Make a meaningful difference by fostering sustainable development in key regions around the world.
Recognized as one of Canada's Top 100 Employers, Best Diversity Employers, and a Top 100 Family-Friendly Employers - Join a company that is celebrated for its commitment to excellence, diversity, and work-life balance.
Enjoy a comprehensive Total Rewards package:
Flexible benefits - Our program lets you choose coverage that suits your unique needs, including Medical, Dental, Life, and more. Plus, we offer additional Flex credits to tailor your plan even further.
Defined Contribution Pension Plan - Secure your future with our generous matching program that helps you save for retirement.
Competitive vacation program - Enjoy a work-life balance with our competitive vacation program, starting with 4 weeks of vacation and 2 floater days each year for permanent employees.
Comprehensive wellness programs - Stay healthy and happy with access to wellness initiatives, mental health support, and fitness programs.
Professional Development - Advance your career with our support for growth and development through conferences, language training, and educational opportunities.

Team Overview:

Technology Operations & Services (TOS) is EDC's "run, support and sustain" engine for technology services, helping keep technology stable, dependable and resilient while enabling employees and business teams to work, connect, collaborate and serve customers. Within this mandate, TOS builds and operates the Monitoring & Observability Foundation Service, bringing together monitoring platforms, telemetry, event management, integrations and service practices to provide visibility into the health and performance of EDC's technology environment.
The service provides the platforms, integrations and operational capabilities needed across on-premises, hybrid, cloud-native and SaaS environments. TOS works closely with Enterprise Architecture to align these capabilities with EDC's broader Enterprise Observability strategy and collaborates with product and platform teams, ITSM/ITOM, CMDB, managed-service providers and technology vendors to deliver and operate the service.

What you will be doing: 

The Product Owner of the Monitoring & Observability Foundation Service is accountable for the strategy, roadmap, governance and effectiveness of the service, building the capabilities needed to progressively deliver actionable operational insights. As a key TOS contributor to EDC's Enterprise Observability strategy, the Product Owner works with Enterprise Architecture, architects and other stakeholders to help shape the direction and translate it into technology capabilities and priorities.
Own and evolve the TOS Monitoring & Observability Foundation Service in alignment with EDC's Enterprise Observability strategy and architecture.
Define the service vision, capabilities and operating model, translating enterprise direction into a prioritized multi-year roadmap and delivery backlog.
Advance application and full-stack observability, using service dependencies, logs, metrics, traces and other telemetry to improve proactive monitoring, root-cause and impact analysis, and progressively deliver actionable operational insights.
Define, measure and report service performance, including SLIs, SLOs, adoption, platform health and value realization.
Provide product ownership for observability platforms, including Dynatrace, overseeing platform health, access, consumption, lifecycle and cost management.
Guide integration with ServiceNow Event Management and work with ITSM, ITOM and CMDB teams to establish the processes and data foundations required for effective event management and observability.
Own and continuously improve the Monitoring & Observability service intake, prioritization and backlog.
Collaborate with product owners, architects, technical teams and business stakeholders to understand observability needs, drive adoption and translate requirements into service capabilities.
Manage key vendor and managed-service relationships, including licensing, contracts, vendor performance, delivery scope and escalation.
Provide technical and operational input to Enterprise Architecture-led decisions on the evolution and rationalization of observability and monitoring technologies.
Participate actively in EDC's Product Owner Community of Practice and ensure the service aligns with applicable product standards.

What we are looking for: 

University degree or college diploma in Computer Science, Information Systems, Engineering or a related field, or an equivalent combination of education and experience.
Minimum seven years of experience in enterprise monitoring, observability, IT operations or related technology disciplines.
Experience with enterprise monitoring and observability concepts, including metrics, logs, traces, events, alerting, dashboards, dependency visibility, application performance monitoring or digital-experience monitoring.
Experience as a product owner, service owner or platform owner, including translating enterprise strategy and architecture into technical roadmaps, backlogs and service capabilities.
Experience integrating monitoring or observability capabilities with ITSM/ITOM processes and platforms, particularly Event Management.
Experience working in an outsourced or managed-services environment, including oversight of service providers, vendors and third parties.
Experience with vendor management, licensing, consumption planning, budgeting and supporting investment and business-case development.
Demonstrated ability to work across architecture, technical and business teams to translate enterprise standards into operational services and clear delivery priorities.
Strong analytical, communication, facilitation and stakeholder-management skills, with the ability to translate technical capabilities into operational and business outcomes.

What will make you stand out:

Experience with Dynatrace, ServiceNow, Azure Monitor, Cisco ThousandEyes or DNAC, VMware Aria Suite, Microsoft Configuration Manager or comparable technologies.
Technical knowledge of digital experience monitoring, application performance monitoring, infrastructure monitoring, network performance monitoring, log analytics and distributed tracing.
Knowledge of ServiceNow ITOM/Event Management, CMDB dependencies and event-to-alert-to-incident integration.
Experience contributing to observability standards and developing service offerings, technical standards or tool-rationalization plans.
Experience leading application onboarding or a full-stack observability proof of concept.
Knowledge of cloud, hybrid and SaaS monitoring approaches, including Microsoft Azure and Microsoft 365 environments.
Knowledge of AIOps, automation, closed-loop operational response, platform access governance, data retention, consumption management and FinOps principles.
ITIL certification.
Agile, Scrum, Product Owner or Lean certification.
Bilingual in both official languages, English and French.

Eligibility:

EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.

Student Program Eligibility:

EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadien Citizen, Permanent Residents or Work Permit). Candidates must meet the requisite government security screening requirements. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.

This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.

Apply today!

Want to learn more about EDC? Check our website here https://www.edc.ca  

EDC's Commitment to Employment Equity 

Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves. 

We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.

EDC recognizes that disclosing the need for accommodations can be a personal matter. Please know that as an organization, we are committed to maintaining confidentiality and ensuring that any accommodations provided are tailored to support your needs. Our aim is to ensure you have a comfortable and positive experience throughout the recruitment process, so please do not hesitate to contact us directly for any accommodation requests at accessibility@edc.ca. We are here to support you every step of the way.

Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that a pool of qualified candidates may be established and may be used to staff similar positions at this level at EDC.

Privacy Notice

By applying for this job you acknowledge that you have read and understood EDC's Privacy Notice for Job Applicants, which outlines how we collect, use, retain, and safeguard personal information during the recruitment process, as well as your rights of access and correction.

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More about this job

Responsibilities

Own the strategy, roadmap, governance, and operational effectiveness of EDC’s Monitoring & Observability Foundation Service, including its platforms, integrations, service measures, and prioritized backlog. Collaborate with architecture, technical, business, ITSM/ITOM, vendor, and managed-service stakeholders to improve observability, event management, adoption, and actionable operational insights.

Requirements

Requires a university degree or college diploma in computer science, information systems, engineering, or a related field, or equivalent education and experience, plus at least seven years in enterprise monitoring, observability, IT operations, or a related discipline. Candidates should have product, service, or platform ownership experience; knowledge of observability and ITSM/ITOM integration; vendor and managed-service oversight experience; and strong analytical, communication, and stakeholder-management skills.

Skills

Product Ownership
Observability
Enterprise Monitoring
IT Operations
Service Roadmapping
Backlog Prioritization
Application Performance Monitoring
Telemetry Analysis
ServiceNow Event Management
ITSM And ITOM Integration
Vendor Management
Managed Services Oversight
Service-Level Indicators And Objectives
Stakeholder Management
Cloud And Hybrid Monitoring
Dynatrace

Benefits

Flexible Benefits
Medical Insurance
Dental Insurance
Life Insurance
Flexible Spending Credits
Defined Contribution Pension Plan With Employer Matching
Four Weeks Of Vacation
Two Floater Days
Wellness Programs
Mental Health Support
Fitness Programs
Professional Development
Conference Support
Language Training
Educational Opportunities
Performance-Based Incentive
Relocation Assistance

Visa sponsorship

Not detected in the job text

Keywords

Monitoring And Observability
Dynatrace
ServiceNow
Azure Monitor
Cisco ThousandEyes
Cisco DNAC
VMware Aria Suite
Metrics
Logs
Traces
Telemetry
Event Management
ITSM
ITOM
CMDB
Application Performance Monitoring
Digital Experience Monitoring
Infrastructure Monitoring
Network Performance Monitoring
Log Analytics
Distributed Tracing
Microsoft Azure
Microsoft 365
AIOps
ITIL
Agile
Scrum
FinOps
Service-Level Indicators

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