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Added 1 day ago
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Customer Service Representative - Bridgewater
Enterprise
Bridgewater, NS
- Internship
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply…
Added 1 day ago
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Customer Service Representative - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to:
Added 1 day ago
EM
Customer Service Representative - Bridgewater
Enterprise Mobility
Bridgewater, NS
- $18 CAD / hour
- Full-time
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply…
Added 1 day ago
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Customer Service Representative - Woodstock
Enterprise
Woodstock, NB
- Part-time
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply…
Added 2 days ago
EM
Customer Service Representative - Woodstock
Enterprise Mobility
Woodstock, NB
- $17 CAD / hour
- Part-time
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply…
Added 3 days ago
TT
Commis aux comptes recevables / Accounts Receivables Representative
Traffic Tech Inc.
Canada
- Full-time
Added 3 days ago
WC
Accounts Receivables Representative (Concord, ON)
Wolseley Canada Inc.
Concord, ON
- Full-time
The Accounts Receivable Representative is responsible for managing customer accounts, ensuring timely collection of outstanding payments, maintaining accurate financial records, and…
Added 3 days ago
DC
CONSTRUCTION PROJECT MANAGER
D. Crupi & Sons Limited
Toronto, ON · Scarborough, ON
- Full-time
Works with the credit department to ensure outstanding receivables are collected in a timely fashion, and assists with difficult collection accounts.
Added 4 days ago
BB
Accounts Receivable Specialist
Bosch Building Technologies North America
Vancouver, BC
- Full-time
Job Summary: The Accounts Receivable Specialist is responsible for managing customer accounts and ensuring the timely collection of outstanding invoices. This role handles payment…
Added 4 days ago
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Customer Service Representative - Lloydminster
Enterprise
Lloydminster, AB
- Contract
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply…
Added 4 days ago
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Accounts Receivable Specialist
Paladin Technologies
Vancouver, BC
- Full-time
Job Summary: The Accounts Receivable Specialist is responsible for managing customer accounts and ensuring the timely collection of outstanding invoices. This role handles payment…
Added 4 days ago
BB
Accounts Receivable Specialist
Bosch Building Technologies
Vancouver, BC
- $47,000 to $55,000 CAD / year
- Full-time
Job Summary: The Accounts Receivable Specialist is responsible for managing customer accounts and ensuring the timely collection of outstanding invoices. This role handles payment…
Added 4 days ago
EM
Customer Service Representative - Lloydminster
Enterprise Mobility
Lloydminster, SK
- $17.5 CAD / hour
- Temporary
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply…
Added 4 days ago
SC
Customer Rebate Sales Analyst (18 months contract)
Staples Canada
Canada
- Full-time
…business operating systems. Exposure to enterprise/fortune 500 accounts, sales, billing, receivables, and information services is…
Added 4 days ago
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Customer Service Representative - Fort McMurray Airport
Enterprise
Fort McMurray, AB
- Full-time
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply…
Added 5 days ago
EM
Customer Service Representative - Fort McMurray Airport
Enterprise Mobility
Fort McMurray, AB
- $19 CAD / hour
- Full-time
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply…
Added 5 days ago
CO
Accounting Technician 1/2
City of Winnipeg
Winnipeg, MB
- Full-time
The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity…
Added 5 days ago
NC
Customer Service Representative - Prince George Airport
National Car Rental
Prince George, BC
- Full-time
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply…
Added 7 days ago
EM
Customer Service Representative - Cold Lake
Enterprise Mobility
Cold Lake, AB
- $17.5 CAD / hour
- Full-time
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply…
Added 8 days ago
EM
Customer Service Representative - Terrace
Enterprise Mobility
Terrace, BC
- $20.9 CAD / hour
- Full-time
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply…
Added 8 days ago
EM
Customer Service Representative - Smithers
Enterprise Mobility
Smithers, BC
- $20.9 CAD / hour
- Full-time
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply…
Added 8 days ago
NC
Customer Experience Representative - Part Time - Winnipeg Airport
National Car Rental
Winnipeg, MB
- Part-time
Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply…
Added 8 days ago
BC
Commercial Insurance Broker - Programs
BFL CANADA
Montreal, QC
- Full-time
Track and follow up on outstanding client receivables to ensure that accounts are up to date.
Added 8 days ago
MF
Accounts Receivable Manager
Magnet Forensics
Waterloo, ON
- Full-time
We are seeking an experienced Accounts Receivable Manager to join our Finance team and oversee day-to-day accounts receivable operations. This role is responsible for leading the accounts…
Added 9 days ago
EP
Credit Representative
Export Packers
Brampton, ON
- Full-time
Export Packers Company Limited is seeking a detail-oriented and organized Credit Representative to join our Finance Department. The successful candidate will be responsible for managing…

Export Packers

Credit Representative

Brampton, ON, L6T 5K5, Canada

The annual base salary for this role is expected to fall between $45,000 and $65,000. · Full-time

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Job details

Pay: The annual base salary for this role is expected to fall between $45,000 and $65,000.
Job type: Full-time
Experience: Minimum of 3 years of experience in credit, collections, accounts receivable, or a related function.
Posting language: English
Posted: Oct 23, 2026

Original job description

About the Company

Export Packers Company Limited is a multi-faceted, growth-oriented international food company. Since 1937, this privately owned family company based in Ontario, Canada, has built itself into a global food expert, providing exceptional service and innovative solutions to its industry partners. The company’s success is driven by its dedicated employees' professionalism and entrepreneurial spirit. Our Head office is located in Brampton, Ontario.

Role Summary

Export Packers Company Limited is seeking a detail-oriented and organized Credit Representative to join our Finance Department. The successful candidate will be responsible for managing collections and customer accounts, processing payments, resolving customer disputes, and maintaining accurate accounts receivable records. This role also supports credit applications, account reconciliations, credit note processing, and follow-up on outstanding balances.

The ideal candidate has a strong understanding of accounts receivable and credit collections, excellent organizational skills, and the ability to work collaboratively with Sales and other internal departments to ensure timely payments, accurate financial records, and effective resolution of customer account issues.

Responsibilities

Credit & Collections

Manage collections and outstanding receivables for an assigned customer portfolio.
Develop and maintain call plans to ensure regular follow-up on overdue accounts and outstanding balances.
Send customer statements and follow up with customers to support timely payment.
Process new customer credit applications, set up new accounts, and review credit limits on new and existing accounts for consideration by the Credit Supervisor.
Review customer credit holds and coordinate their timely release in accordance with established approval procedures.
Review assigned accounts with the Credit Supervisor to discuss problem accounts, escalate collection concerns, and identify potential bad debts.
Communicate regularly with Sales regarding delinquent accounts, collection progress, and customer account concerns.

Cash Application & Bank Reconciliation Support

Review daily bank statements and monitor incoming customer payments.
Prepare daily bank deposits and accurately apply customer payments, including electronic funds transfers (EFTs), wire transfers, cheques, and other deposits, to the appropriate accounts.
Investigate unidentified payments, payment discrepancies, and unapplied cash, working with customers and internal departments to obtain missing remittance details.
Maintain accurate records of daily cash receipts and supporting documentation.
Organize and prepare bank deposit documentation for off-site scanning and archival storage, maintaining accurate tracking records as required.

Customer Disputes & Deductions

Identify, record, and track customer disputes and deductions in the appropriate systems.
Obtain and review supporting documentation to assist with the investigation and resolution of customer disputes.
Maintain an accurate and up-to-date dispute database, including assigning disputes identified during payment posting.
Work closely with Sales, Operations, and the Rebate department to investigate discrepancies and coordinate dispute resolution.
Monitor outstanding disputes and follow up with relevant departments to support timely resolution.
Prepare and distribute dispute summaries to relevant departments to support follow-up and accountability.

Credit Notes & Rebate Processing

Process credit notes for approved customer disputes in accordance with company procedures and approval requirements.
Prepare sales journals relating to approved rebate disputes and other applicable adjustments.
Prepare claims through customer portals and follow up on outstanding claims and reimbursements.
Maintain appropriate supporting documentation for credit notes, rebate transactions, and account adjustments.

Account Reconciliation, Reporting & Administration

Reconcile customer accounts, investigate discrepancies, and coordinate resolution with customers and internal stakeholders.
Prepare year-end customer letters and statements as required.
Prepare accounts receivable, collections, cash application, and dispute reports as required.
Maintain accurate customer account records and financial documentation.
Support the Credit Department with administrative and operational tasks, including document retention and archival storage.
Other duties as assigned.

Qualifications/Skills

Minimum of 3 years of experience in credit, collections, accounts receivable, or a related function.
College diploma or degree in Accounting, Finance, or a related field.
Strong understanding of accounts receivable processes, credit collections, payment application, and customer account reconciliation.
Enrollment in the Credit Institute of Canada's Certified Credit Professional (CCP) program is preferred.
Proficiency in Microsoft Office, particularly Excel and Word.
Experience with ERP or accounting systems, preferably Microsoft Dynamics NAV (Navision) or Microsoft Dynamics 365, is an asset.
Strong analytical and problem-solving skills, with the ability to investigate and resolve account discrepancies.
Excellent attention to detail and accuracy when processing payments, credit notes, and financial transactions.
Strong organizational and time-management skills, with the ability to manage multiple priorities and meet deadlines.
Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal departments.
Ability to work independently while contributing positively to a collaborative team environment.
Ability to work effectively in a fast-paced environment and exercise sound judgment when escalating collection concerns.
This position is based in a professional office setting, with work primarily performed at a desk using a computer, phone, and other standard office equipment.

Benefits

Hybrid – 1 day work from home per week
Summer hours
Competitive vacation and Personal day policy
Employee Discounts on consumables
Employee Assistance Program
Company Paid Benefits
RRSP Match Program

The annual base salary for this role is expected to fall between $45,000 and $65,000.

This is an existing vacancy.

Export Packers is an equal opportunity employer committed to promoting diversity of thought, ideas, perspective and people. We create an inclusive environment that attracts, retains and values people of all backgrounds by treating all people in a way that allows them to maintain their dignity and independence through inclusion, integration and equal opportunity. We are committed to meeting the needs of those who interact with Export Packers in accordance with Federal and provincial laws.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, 2005, Export Packers has an Accommodation Policy as part of our hiring process. Should you require accommodation, please advise the People & Culture Department.

Please note: A criminal background check is required for all candidates and will be conducted in the final stages of the hiring process. This will be facilitated by our team, with full details provided during the selection process.

Please note that we use artificial intelligence to screen, assess or select applicants for the position.

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More about this job

Responsibilities

The Credit Representative manages collections, processes payments, and resolves customer disputes to maintain accurate accounts receivable records. They also support credit applications, account reconciliations, and collaborate with internal departments to ensure timely financial processing.

Requirements

Candidates must have at least 3 years of experience in credit, collections, or accounts receivable and hold a college diploma or degree in Accounting or Finance. Proficiency in Microsoft Office and experience with ERP or accounting systems like Microsoft Dynamics is required.

Skills

Accounts receivable
Credit collections
Payment application
Account reconciliation
Microsoft Office
Excel
Word
Microsoft Dynamics NAV
Microsoft Dynamics 365
Analytical skills
Problem-solving
Attention to detail
Time-management
Communication skills
Interpersonal skills

Benefits

Hybrid work
Summer hours
Competitive vacation policy
Personal day policy
Employee assistance program
Company paid benefits
RRSP match program

Visa sponsorship

Not detected in the job text

Keywords

Credit Representative
Accounts Receivable
Collections
Finance
Bank Reconciliation
Credit Applications
Customer Disputes
Deductions
Credit Notes
Rebate Processing
Microsoft Dynamics NAV
Microsoft Dynamics 365
ERP
Accounting
Financial Reporting
Document Retention
EFT
Wire Transfers
Cheques
Certified Credit Professional
CCP
Brampton
Ontario
Food Industry
Data Entry
Account Management
Financial Documentation
Administrative Support

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