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Added 14 mins ago
ZC
Finance Operations Associate
Zurich Canada
Toronto, ON
- Full-time
Reporting to the Finance Accounting and Reporting Manager, you will provide support to Financial Operations across a range of general ledger and reporting functions. This is a unique…
Added 14 mins ago
TT
Project Manager
T-Lane Transportation
AB · Edmonton, AB
- Full-time
WE ARE HIRING! We are seeking an experienced Project Manager to join our Edmonton team.
Added 14 mins ago
TT
Strategic Account Manager - Trucking
T-Lane Transportation
AB · Edmonton, AB
- Full-time
WE ARE HIRING! We are seeking an experienced Strategic Account Manager to join our Edmonton team.
Added 14 mins ago
E
Customer Care Specialist
Elective
Vancouver, BC
- Full-time
Resolve common product, account, and billing questions using established workflows and Knowledge Base guidance.
Added 14 mins ago
CI
Inside Bilingual Global Trade and Logistics Specialist
Cole International
Toronto, ON
- Full-time
Any other duties/assignments as requested by immediate manager
Added 14 mins ago
TS
Account Manager
Three Ships
Toronto, ON
- $75,000 to $100,000 CAD / year
- Full-time
Three Ships Beauty is hiring! We're looking for an Account Manager to own and grow our top retail accounts, and top independent (indie) partner accounts that drive the most revenue in our…
Added 14 mins ago
S
Information Technology Account Manager
SolutionStack
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Job Title: Business Development Representative (IT Account Manager)
Added 14 mins ago
OM
Supervisor, Media Planning
Omnicom Media
Toronto, ON
- Full-time
Confidently and effectively communicate with the leadership team to address needs of the account (e.g. ensure campaigns launch according to plan, address questions quickly with appropriate…
Added 14 mins ago
MN
Electrical Account Manager
Modern Niagara Building Services
Vaughan, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Electrical Project Manager leads electrical construction projects from planning and procurement through installation, commissioning, and closeout. Based in our Vaughan office, this role…
Added 14 mins ago
TF
Branch Manager
The Fastener Group Ltd.
Penticton, BC
- Full-time
…industrial. We are seeking a dynamic and experienced Branch Manager to join our growing team and oversee at our BC Fasteners & Tools Ltd. Penticton…
Added 14 mins ago
FL
Talent Acquisition & HR Manager
Falco Logistics
Toronto, ON · North York, ON
- $75,000 to $95,000 CAD / year
- Full-time
Own full-cycle recruiting for sales, account management, carrier sales and leadership roles in Toronto, Chicago and India
Added 14 mins ago
Enterprise Partner Manager
DoorDash Canada
Toronto, ON
…our Enterprise Post-sale team. You will report to a Senior Manager for DoorDash…
Added 14 mins ago
Enterprise Account Manager
DoorDash Canada
Toronto, ON
…our Enterprise Post-sale team. You will report to a Senior Manager for DoorDash…
Added 14 mins ago
LS
Seasonal Store Sales Associate, Levi's®, Southgate Centre, Edmonton, AB
Levi Strauss & Co.
Edmonton, AB
- Part-time
…support during our busy holiday period. Reporting to the Store Manager and working with a dynamic store team during holiday, you should be consumer centric, open-minded, proactive, and able…
Added 14 mins ago
Health Care Aide (PWLCL)
Connecting Care (2000) Inc.
Cold Lake, AB
All other duties as delegated by LPN, Wellness Manager/Supervisor or designate.
Added 14 mins ago
TH
Spécialiste des ventes - Électroménagers (Temps partiel)
The Home Depot
Burnaby, BC
- Part-time
Pro Account Sales Associates (PASAs) are primarily responsible for building relationships and selling products to industrial, commercial and other professional customers. Key…
Added 14 mins ago
K
Privileged Access Management (PAM) Architect - Senior Manager
KPMG
Ottawa, ON
- Full-time
KPMG is seeking an experienced Privileged Access Management (PAM) Architect at the Senior Manager level, with a focus on CyberArk/Idira technologies. The ideal candidate will lead the…
Added 14 mins ago
A
Manager, Sales & Business Development (Ontario, CAN)
Anaergia
Burlington, ON
- Full-time
The Sales and Business Development Manager will drive growth of Anaergia’s municipal and industrial solutions pipeline across an assigned Canadian territory. The primary territory is…
Added 28 mins ago
S
Digital Manager
Stantec
Edmonton, AB
- Full-time
The Digital Marketing Manager Operations sets the strategy, roadmap, governance, and operating model for the data, CRM, technology, website, and operational capabilities that underpin…
Added 28 mins ago
E
Commercial Services Senior Specialist
Enbridge
Calgary, AB
- Full-time
Mobilize cross-functional teams to execute account priorities and lead or influence internal working groups and business initiatives involving customer service, commercial processes, outage…
Added 28 mins ago
A
Bid Lead, Engineering and Field Services
AtkinsRéalis
Mississauga, ON
- Full-time
Reporting to the Bid Manager - Engineering and Field Services, the Bid Lead is responsible for preparing proposals on behalf of the Nuclear Canada Business Unit. In this capacity, the Bid…
Added 28 mins ago
R
Associate Vice President, Core Banking, RBCx (similar to Commercial Account Manager)
RBC
Ottawa, ON
- Full-time
If you are a Business Account Manager (BAM), a Relationship Manager - Commercial Accounts (RMCA), a Commercial Account Manager (CAM) Intern or an Associate / Commercial Banking Advisor…
Added 28 mins ago
R
Client Advisor Kitchener/Waterloo
RBC
Kitchener, ON
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 43 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Pembroke, ON
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 43 mins ago
WC
(CAN) Total Loss & Compliance Assistant Manager
Walmart Canada
Saskatoon, SK
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…

Express Employment Professionals - Cambridge

Demand Planner

Cambridge, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 9, 2026
Experience: 5-4 years of relevant customer service and demand planning experience
Posting language: English
Posted: Nov 9, 2026

Original job description

Demand Planner

Position Summary

The Demand Planner is responsible for ensuring products are delivered to the customer on a timely basis with world class customer service. This position will report to the Demand Planning Manager as part of the Operations Department. To be successful, a high level of collaboration will be required across the organization, particularly with the Account Managers, Project Engineers, Quality Engineers, and global personnel in the Production Control and Logistics functions.

Essential Functions

This position is the main point of contact for daily communication with customers regarding orders, shipments, customer forecasts and general inquiries or concerns.
The Demand Planner is responsible for maintaining inventory levels at all Warehouse and VMI locations based on customer forecasts, minimum/maximum inventory parameters, and special seasonal requirements such as Lunar New Year.
Specific planning duties include:
Review, analyze and take action on customer firm and forecast demand plans
Monitor inventory stock levels in relation to strategic inventory objectives
Maintain and perform to customer commitments
Place purchase orders or requisitions with PCLs or suppliers, based on customer demand analysis
Value-add customer interactions as it relates to demand management and PO changes
Manage and maintain EDI and/or discrete sales orders
Manage exceptions with customers and suppliers
Responsible for planning and monitoring shipments from suppliers, warehouses and VMI locations to customers.
Oversight of freight handling, container quality, and functionality
Fulfillment of direct shipments
Fulfillments from VMI’s
This position is the first point of contact for customer concerns including but not limited to:
Stock levels/timeliness
Damage/claims/RMAs
Consolidation
Additional responsibilities include:
Development of reports and programs with warehouses to assist in meeting customer schedules
Proactive communication with customers and suppliers to achieve on time delivery
Gap analysis & burndown planning
Inventory Adjustments, corrections and counts
Responsible for developing and maintaining Customer related items within the ERP system, including:
Item master & or updates
Customer Price Lists & quarterly updates
Customer Detail Record
Open purchase orders
Open sales orders
Forecasts & updates
Maintenance of the purchase order summary
Customer portals & related functions such as order acknowledgments & change requests
Create and maintain reports as requested by customers including:
Open order reports
OTIF & Fulfillment reporting
Shipping reports/tracking
Expedite reports
Warehouse inventory and scheduling reports
Other duties as assigned by the Lead or Manager

Position Requirements

5-4 years of relevant customer service and demand planning experience
Demonstrated high level of interpersonal and customer service skills
High level of analytical skills utilizing data from multiple sources
Computer skills and working knowledge of Microsoft Office products, including proficient skills in Microsoft Excel
High standards of accuracy and precision
Proficient oral and written communication skills
Ability to exercise independent judgment is required
Ability to effectively organize and plan
Ability to multi-task in a fast-paced environment
ERP experience an asset (but not required)

Apply About employer

More about this job

Responsibilities

Manage customer demand, forecasts, orders, inventory levels, and shipments to support timely delivery and strong customer service. Coordinate with customers, suppliers, warehouses, and internal teams while maintaining ERP records and producing operational reports.

Requirements

Requires 4–5 years of relevant customer service and demand planning experience, strong interpersonal and analytical skills, and proficiency with Microsoft Office, especially Excel. Candidates should communicate effectively, work accurately and independently, organize and plan well, and manage multiple tasks in a fast-paced environment; ERP experience is an asset but not required.

Skills

Demand Planning
Customer Service
Inventory Management
Demand Forecasting
Purchase Order Management
Sales Order Management
Shipment Planning
Supplier Coordination
Customer Communication
Data Analysis
Microsoft Excel
ERP Systems
EDI
Reporting
Inventory Reconciliation
Organization and Multitasking

Visa sponsorship

Not detected in the job text

Keywords

Demand Planning
Customer Forecasts
Firm Demand
Inventory Management
Minimum And Maximum Inventory Parameters
Warehouse
Vendor-Managed Inventory
Purchase Orders
Sales Orders
EDI
ERP
Microsoft Office
Microsoft Excel
Shipment Planning
Freight Handling
Container Quality
Direct Shipments
Customer Service
Supplier Coordination
On-Time Delivery
Gap Analysis
Inventory Adjustments
Item Master
Customer Price Lists
Customer Portals
Order Acknowledgments
OTIF Reporting
Fulfillment Reporting
Expedite Reports
Open Order Reports

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