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Added 12 mins ago
IF
Manager, Service Delivery – Western Region
Intact FC
Calgary, AB
- Full-time
Define and monitor service performance measures, including service-level attainment, first-contact resolution, backlog health, mean time to restore, customer satisfaction and recurring…
Added 12 mins ago
FG
Powersports Detailer - FFUN Motorsports Winnipeg East
FFUN Group
Winnipeg, MB
- Part-time
Love motorcycles, ATVs, and everything that goes fast, loud, and off-road? Want to get your foot in the door with a growing company and be part of a high-energy team?
Added 12 mins ago
JI
Project Sales Associate
J.D. Irving, Limited
Fredericton, NB
- Full-time
Demonstrate high standards of safety and customer service
Added 12 mins ago
OC
Liquor Store Associate - PT (Westgate)
Otter Co-op
Surrey, BC
- $18.25 to $21.15 CAD / hour
- Part-time
Provide excellent customer service to guests in a courteous, efficient manner
Added 12 mins ago
SP
Line Cook I (Part-Time)
Shiplake Properties
Toronto, ON
- Part-time
We're seeking a dedicated and skilled Line Cook (Cook I) to join our culinary team part-time. You will be instrumental in preparing, cooking, and presenting delicious and nutritious meals,…
Added 12 mins ago
CT
Addiction and Mental Health Worker, ReachOut/988
CMHA Thames Valley Addiction and Mental Health Services
London, ON
- $27.14 to $37.26 CAD / hour
- Part-time
Part-Time, Contract (End Date: March 31, 2027)
Added 12 mins ago
CO
Parks & Recreation Maintenance Worker
City of New Westminster
New Westminster, BC · Queen's Park Arena, British Columbia
- Full-time
…addition, you will also give guidance, training and instruction to part-time staff, perform other related work and assume prescribed security…
Added 12 mins ago
SR
Cashier
SARCAN Recycling
La Ronge, SK
- Full-time
An opportunity to be a part of a Saskatchewan tradition and one of Canada’s most successful recycling systems.
Added 12 mins ago
TW
Financial Services Representative
Thrive Wealth Management
Kindersley, SK
- Full-time
We’re looking for an agile member-service ambassador to come on board as a temporary full-time Financial Service Representative at our Kindersley Branch until December 31, 2027. You will be…
Added 12 mins ago
TG
Bowling Attendant
The Glencoe Golf & Country Club
Calgary, AB
- Part-time
We are seeking Part Time Bowling Attendants whose interpersonal skills will endear them to our membership. As a Bowling Attendant you will be the friendly face greeting members and their…
Added 12 mins ago
GT
Softgoods Associate (Full-Time)
Giant Tiger
Dartmouth, NS
- Full-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 12 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Truro, NS
- Part-time
Ensures a high level of customer service at the checkouts;
Added 12 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
AB
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 12 mins ago
GT
Cashier (Part-Time)
Giant Tiger
St. Paul, AB
- Part-time
Ensures a high level of customer service at the checkouts;
Added 12 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
Sutton, ON
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 12 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Ottawa, ON
- Part-time
Ensures a high level of customer service at the checkouts;
Added 12 mins ago
GT
IBMi Application Developer
Giant Tiger
Ottawa, ON
- Full-time
…rooted in our communities and built on 60+ years of success. As part of our store support team, your work directly impacts stores across the country and drives the value that our customers…
Added 12 mins ago
GT
Softgoods Associate (Part-Time)
Giant Tiger
Ottawa, ON
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 12 mins ago
GT
Store Associate (Part-Time)
Giant Tiger
Bridgewater, NS
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 12 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Moncton, NB
- Part-time
Ensures a high level of customer service at the checkouts;
Added 12 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Sioux Lookout, ON
- Part-time
Ensures a high level of customer service at the checkouts;
Added 12 mins ago
GT
Cashier (Part-Time)
Giant Tiger
St. Paul, AB
- Part-time
Ensures a high level of customer service at the checkouts;
Added 12 mins ago
GT
Cashier (Part-Time)
Giant Tiger
Dunnville, ON
- Part-time
Ensures a high level of customer service at the checkouts;
Added 12 mins ago
GT
Hardgoods Associate (Part-Time)
Giant Tiger
Yarmouth Indian Reserve No. 33, NS
- Part-time
A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of…
Added 12 mins ago
E
Gas Measurement Billing Clerk
Enbridge
Toronto, ON · North York
- Full-time
Have you ever wondered what goes into a customer's bill?

Express Employment Professionals - Cambridge

Demand Planner

Cambridge, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 9, 2026
Experience: 5-4 years of relevant customer service and demand planning experience
Posting language: English
Posted: Nov 9, 2026

Original job description

Demand Planner

Position Summary

The Demand Planner is responsible for ensuring products are delivered to the customer on a timely basis with world class customer service. This position will report to the Demand Planning Manager as part of the Operations Department. To be successful, a high level of collaboration will be required across the organization, particularly with the Account Managers, Project Engineers, Quality Engineers, and global personnel in the Production Control and Logistics functions.

Essential Functions

This position is the main point of contact for daily communication with customers regarding orders, shipments, customer forecasts and general inquiries or concerns.
The Demand Planner is responsible for maintaining inventory levels at all Warehouse and VMI locations based on customer forecasts, minimum/maximum inventory parameters, and special seasonal requirements such as Lunar New Year.
Specific planning duties include:
Review, analyze and take action on customer firm and forecast demand plans
Monitor inventory stock levels in relation to strategic inventory objectives
Maintain and perform to customer commitments
Place purchase orders or requisitions with PCLs or suppliers, based on customer demand analysis
Value-add customer interactions as it relates to demand management and PO changes
Manage and maintain EDI and/or discrete sales orders
Manage exceptions with customers and suppliers
Responsible for planning and monitoring shipments from suppliers, warehouses and VMI locations to customers.
Oversight of freight handling, container quality, and functionality
Fulfillment of direct shipments
Fulfillments from VMI’s
This position is the first point of contact for customer concerns including but not limited to:
Stock levels/timeliness
Damage/claims/RMAs
Consolidation
Additional responsibilities include:
Development of reports and programs with warehouses to assist in meeting customer schedules
Proactive communication with customers and suppliers to achieve on time delivery
Gap analysis & burndown planning
Inventory Adjustments, corrections and counts
Responsible for developing and maintaining Customer related items within the ERP system, including:
Item master & or updates
Customer Price Lists & quarterly updates
Customer Detail Record
Open purchase orders
Open sales orders
Forecasts & updates
Maintenance of the purchase order summary
Customer portals & related functions such as order acknowledgments & change requests
Create and maintain reports as requested by customers including:
Open order reports
OTIF & Fulfillment reporting
Shipping reports/tracking
Expedite reports
Warehouse inventory and scheduling reports
Other duties as assigned by the Lead or Manager

Position Requirements

5-4 years of relevant customer service and demand planning experience
Demonstrated high level of interpersonal and customer service skills
High level of analytical skills utilizing data from multiple sources
Computer skills and working knowledge of Microsoft Office products, including proficient skills in Microsoft Excel
High standards of accuracy and precision
Proficient oral and written communication skills
Ability to exercise independent judgment is required
Ability to effectively organize and plan
Ability to multi-task in a fast-paced environment
ERP experience an asset (but not required)

Apply About employer

More about this job

Responsibilities

Manage customer demand, forecasts, orders, inventory levels, and shipments to support timely delivery and strong customer service. Coordinate with customers, suppliers, warehouses, and internal teams while maintaining ERP records and producing operational reports.

Requirements

Requires 4–5 years of relevant customer service and demand planning experience, strong interpersonal and analytical skills, and proficiency with Microsoft Office, especially Excel. Candidates should communicate effectively, work accurately and independently, organize and plan well, and manage multiple tasks in a fast-paced environment; ERP experience is an asset but not required.

Skills

Demand Planning
Customer Service
Inventory Management
Demand Forecasting
Purchase Order Management
Sales Order Management
Shipment Planning
Supplier Coordination
Customer Communication
Data Analysis
Microsoft Excel
ERP Systems
EDI
Reporting
Inventory Reconciliation
Organization and Multitasking

Visa sponsorship

Not detected in the job text

Keywords

Demand Planning
Customer Forecasts
Firm Demand
Inventory Management
Minimum And Maximum Inventory Parameters
Warehouse
Vendor-Managed Inventory
Purchase Orders
Sales Orders
EDI
ERP
Microsoft Office
Microsoft Excel
Shipment Planning
Freight Handling
Container Quality
Direct Shipments
Customer Service
Supplier Coordination
On-Time Delivery
Gap Analysis
Inventory Adjustments
Item Master
Customer Price Lists
Customer Portals
Order Acknowledgments
OTIF Reporting
Fulfillment Reporting
Expedite Reports
Open Order Reports

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