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Added 9 mins ago
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Enterprise Customer Success Manager
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- Full-time
The Enterprise Customer Success Manager will manage a portfolio of site-based accounts within a major enterprise customer relationship.
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Express Employment Professionals - Ottawa East

Project Coordinator

Ottawa, ON, Canada

$50,000 to $70,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $50,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Oct 30, 2026
Posting language: English
Posted: Sep 30, 2026

Original job description

Our client, a leading property restoration and remediation company, is seeking a highly organized and motivated Project Coordinator to join their growing team.

The Project Coordinator plays a key role in supporting Project Managers with the planning, coordination, and execution of residential, commercial, and insurance restoration projects. Acting as a central point of contact for clients, insurance adjusters, subcontractors, suppliers, and internal stakeholders, this position is responsible for coordinating project intake, scheduling, documentation, communications, and emergency response activities to help ensure projects are delivered efficiently and on schedule.

Duties may include, but are not limited to:

Assist Project Managers with the coordination and administration of residential, commercial, and insurance restoration projects from intake to completion.
Vet and qualify projects, assess scope and urgency, and assign appropriate resources before transferring files to Project Manager
Serve as a primary point of contact for clients, handling inquiries, project updates, and ongoing communications
Liaise with insurance adjusters regarding project scope, documentation, approvals, scheduling, and claim requirements
Utilize Xactimate and XactAnalysis to support estimating, claim documentation, and project file management
Coordinate emergency mitigation and restoration projects, including crew scheduling, resource dispatching, and client communications
Maintain project schedules, monitor deadlines, and coordinate communication among clients, subcontractors, suppliers, technicians, and internal teams
Prepare and maintain project documentation, track project costs and invoices, and support procurement, inspections, deficiencies, and project closeout activities
Provide ongoing administrative and operational support to ensure projects are completed efficiently, on schedule, and in accordance with client and insurance requirements

Required skills and qualifications:

Previous experience in the property restoration, remediation, construction, or insurance industry is considered a strong asset
Proven ability to manage multiple priorities and thrive in a fast-paced, high-volume environment
Strong administrative and coordination experience, preferably in a deadline-driven setting
Highly organized with exceptional time management and multitasking abilities
Excellent verbal and written communication skills
Strong client service and relationship-building skills
Ability to work collaboratively within a team environment and build positive working relationships
Dependable, reliable, and punctual with a strong work ethic
Adaptable and able to respond effectively to changing priorities and urgent situations
Tech-savvy with strong computer skills and the ability to learn new software quickly
English language proficiency is required; bilingualism (English/French) is considered a significant asset

Benefits and Perks:

2 weeks’ vacation
Benefits package
Long term disability
Family-like atmosphere
Opportunity to work with a variety of clients (residential, hospitals, long-term care facilities, correctional facilities, etc.)
High-quality work environment with strict standards
Social events to build camaraderie and team spirit
Stable working hours for a healthy work-life balance
Opportunities for growth and professional development
Make a meaningful impact by helping individuals and families navigate challenging situations following property damage or loss
Seeing projects progress from initial response through to successful completion and restoration

Monday-to-Friday schedule, 8:00am to 5:00pm with a 1 hour lunch. Occasional overtime may be required.

$50,000 to $70,000 per year, commensurate with experience

Location: East Ottawa

If you are interested and believe you meet the specified qualifications, please reply to this ad with your Resume.

We thank all applicants for their interest in Express Employment Professionals; however, only those candidates selected for interviews will be contacted.

Express Employment Professionals is an equal opportunity employer.

Our selection process includes AI-enabled tools for screening based on keywords and minimum qualifications. A human decides who moves forward.

Apply About employer

More about this job

Responsibilities

Coordinate restoration projects from intake through completion, including vetting project scope and urgency, assigning resources, scheduling crews, and communicating with clients, adjusters, subcontractors, suppliers, and internal teams. Maintain project files and documentation, support estimating and insurance claims using Xactimate and XactAnalysis, track costs and invoices, and assist with procurement, inspections, and closeout.

Requirements

Experience in property restoration, remediation, construction, or insurance is an asset, along with strong administrative and coordination abilities in a fast-paced environment. Candidates should be organized, dependable, adaptable, tech-savvy, and effective communicators with strong client-service and multitasking skills; English proficiency is required, while English-French bilingualism is an asset.

Skills

Project Coordination
Project Administration
Scheduling
Client Communication
Insurance Adjuster Liaison
Xactimate
XactAnalysis
Project Documentation
Cost And Invoice Tracking
Procurement Coordination
Emergency Response Coordination
Time Management
Multitasking
Customer Service
Written And Verbal Communication
Adaptability

Benefits

Two Weeks' Vacation
Benefits Package
Long-Term Disability
Family-Like Atmosphere
Variety Of Client Projects
High-Quality Work Environment
Social Events
Stable Working Hours
Work-Life Balance
Growth And Professional Development Opportunities
Meaningful Work

Visa sponsorship

Not detected in the job text

Keywords

Property Restoration
Remediation
Construction
Insurance Restoration
Project Coordination
Project Management Support
Project Intake
Scope Assessment
Resource Assignment
Emergency Mitigation
Crew Scheduling
Resource Dispatching
Insurance Claims
Insurance Adjusters
Xactimate
XactAnalysis
Estimating
Project Documentation
Project File Management
Project Scheduling
Cost Tracking
Invoice Tracking
Procurement
Inspections
Project Closeout
Client Communications
Subcontractor Coordination
Supplier Coordination
Deadline Management

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