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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Coordinate and monitor vendor and partner deliverables, including commitments associated with contracts and statements of work.
Added 9 mins ago
MA
Solutions Engineer
Mosaic AI
Toronto, ON
- Full-time
Drive activation: monitor AI output quality, guide user enablement, tune prompts and logic
Added 9 mins ago
C
Business Analytics Intern
Confidential
Canada
- Internship
Monitor key performance indicators (KPIs) and provide insights to improve business performance.
Added 9 mins ago
HC
Marketing Manager
Healthy Crunch
Mississauga, ON
- Contract
Added 9 mins ago
MH
Project Delivery Team - Project Manager
Manitoba Hydro
Winnipeg, MB
- Full-time
Monitor project participants' accountability for initiating and/or adhering to the technical scope of the work, the project schedule and the approved budget and reports to management
Added 9 mins ago
RD
Robotics Process Automation Analyst
Randstad Digital
Toronto, ON · Greater Toronto Area, Canada
- $75,000 to $90,000 CAD / year
- Full-time
Maintenance & Continuous Optimization: Monitor production bots, troubleshoot issues, implement enhancements, and establish reusable component libraries.
Added 9 mins ago
TT
Project Manager, Renewable Energy Programs (14011)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $140,176.4 to $175,284.2 CAD / year
- Full-time
Track, monitor and communicate performance against project plan, requirements, quality measures, milestones and KPIs. Review status reports from project teams and address issues with…
Added 9 mins ago
TT
Risk Assessment Officer (13897)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $115,570 to $144,526.2 CAD / year
- Full-time
…operational stakeholders and risk owners, to identify, assess, monitor, and mitigate project risks, that may impact key milestones, interdependencies, budgets, resources, and project…
Added 9 mins ago
PO
Clinical Data Specialist, Pediatric Oncology
Pediatric Oncology Group of Ontario (POGO)
Toronto, ON
- Full-time
Monitor evolving oncology practices and recommend improvements to data collection and reporting processes.
Added 9 mins ago
P
Product Lead
Pontosense
Toronto, ON
- Full-time
You own the product for our care organizations and partners: the software they use to monitor residents and clients, the integrations their systems depend on, and the roadmap that decides…
Added 9 mins ago
A
Director, Content and External Communications
Aviso
Toronto, ON
- $135,000 to $160,000 CAD / year
- Full-time
Added 9 mins ago
B
Bilingual Facility Manager III (EN/FR)
BGIS
Montreal, QC
- Full-time
Monitor service level request from clients and ensure that they are within the scope of the contract; prepare service level change orders as required.
Added 9 mins ago
Manager, Integrated Marketing and Channels
Canada Post - Postes Canada
Toronto, ON
…strategy and business goals. Utilizes data-driven insights to monitor, evaluate, and optimize campaign performance in…
Added 9 mins ago
RM
Manager Fleet Facilities & Inventory Services
Regional Municipality of Peel
Brampton, ON
- Other
Monitor operational performance through key performance indicators, service level metrics, and asset management data to identify opportunities for process improvement, innovation, and…
Added 24 mins ago
CF
Specialty Leasing Representative
Cadillac Fairview
Toronto, ON
- Full-time
Monitor ongoing leasing activity across the portfolio, providing regular pipeline updates and feedback to Specialty Leasing Team, General Managers and other key stakeholders.
Added 24 mins ago
AE
Procurement Manager
A.L.P.A. Equipment Ltd.
Eel River Crossing, NB
- Full-time
Monitor supplier performance, quality, delivery, and compliance metrics.
Added 39 mins ago
KC
Analyst, Mortgage Asset Management
KingSett Capital
Toronto, ON
- Full-time
Monitor compliance with CMHC policies, investor requirements, and applicable regulatory obligations related to commercial mortgage administration.
Added 39 mins ago
Ocean Imports - Logistics Representative I
Farrow
Mississauga, ON
Monitor shipments and respond to inquiries from clients
Added 39 mins ago
JI
Team Lead, Production Engineering
J.D. Irving, Limited
Halifax, NS
- Full-time
Monitor progress against commitments, proactively identifying and addressing risks, constraints, and competing priorities.
Added 39 mins ago
JI
Associate Materials Management Specialist
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Monitor delivery schedules and track shipments to ensure materials arrive on time.
Added 39 mins ago
JI
Maintenance Inspector
J.D. Irving, Limited
Halifax, NS
- Full-time
Monitor maintenance performance metrics and implement continuous improvement initiatives.
Added 1 hour ago
TC
Assessment Manager (EU / NA)
Trindent Consulting
Canada
- Full-time
Lead regular assessment status reviews, monitor progress against milestones, identify risks, and adjust plans or priorities as required.
Added 1 hour ago
FC
Engineering Specialist V
FedEx Canada
Bas-Saint-Laurent, QC
- Full-time
…knowledge of operational systems. Collaborates with Managers to monitor adherence to plans, determine root cause of deficiencies, develop and assist management in implementation of action…
Added 1 hour ago
HH
Saint John Registered Nurse Class D (RNCD) - Nurse Practitioner PCN 1258822
Horizon Health Network
Saint John, NB
- Part-time
Monitor, evaluate, and modify therapies and treatment plans as appropriate.
Added 1 hour ago
PH
Business Analyst and Project Support
Provincial Health Services Authority
Vancouver, BC
- Full-time
…assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle. Supports the Manager/Team Lead/Sr. Business Analyst by providing regular updates…
Added 1 hour ago
LI
Finance Accounting Manager
Leaf Infusions Inc.
New Westminster, BC
- Full-time
Coordinate vendor payments and help monitor upcoming cash requirements.

Express Employment Professionals - Red Deer, AB

B2B Inside Sales / Customer Service Rep

Lacombe, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

We are recruiting on behalf of a growing electronics manufacturing client in Lacombe, Alberta for an experienced Customer Service & Sales Specialist.

This is a business-to-business role supporting established customer accounts in a manufacturing environment. The successful candidate will be comfortable communicating with professional and commercial customers, coordinating orders, managing account requirements, and working closely with production and internal teams to ensure commitments are met.

Previous B2B customer service, account management, inside sales, or sales support experience is essential for this position.

What You’ll Do

B2B Customer & Account Support

Act as the primary point of contact for assigned business-to-business customer accounts.
Build and maintain strong, professional relationships with customers.
Respond to customer inquiries regarding orders, availability, timelines, and account requirements.
Provide proactive updates and resolve customer issues quickly and professionally.
Identify customer needs and potential sales or account-growth opportunities.
Maintain accurate customer, order, and account information within the ERP system.

Order Coordination & Manufacturing Support

Coordinate customer orders from receipt through production planning and delivery.
Work closely with production, planning, sales, and other internal departments to ensure customer requirements are understood and achieved.
Monitor order status, lead times, and delivery commitments.
Communicate changes, delays, or potential issues before they become customer concerns.
Support forecasting and demand-planning activities.

Sales & Administrative Support

Prepare and maintain customer, sales, and order-related reports.
Support quotations, documentation, data entry, and other sales administration.
Maintain accurate records across multiple systems and databases.
Assist the sales and operations teams with day-to-day commercial activities.

What We’re Looking For

This position is best suited to someone who understands the expectations of working with business customers in a professional B2B environment and can balance customer service with commercial and operational priorities.

Essential Qualifications

Previous B2B customer service, inside sales, account coordination, account management, or sales support experience.
Experience communicating directly with business customers regarding orders, products, timelines, or service requirements.
Strong written and verbal communication skills.
Excellent organization and attention to detail.
Ability to manage multiple customer accounts and competing priorities.
Confidence working with order information, reports, spreadsheets, and business documentation.
Strong Microsoft Office skills, particularly Excel, Outlook, and Word.
Ability to work independently while collaborating closely with a small team.
Professional, responsive, and solutions-focused approach to customer service.

Strong Assets

Previous experience in manufacturing, electronics, industrial products, distribution, or another technical B2B environment.
Experience working with ERP or order-management systems.
SAP experience is an asset; candidates with other ERP experience and the ability to learn SAP will also be considered.
Experience supporting forecasting, production planning, inventory, or supply-chain activities.

Why Consider This Opportunity?

This is an opportunity to join an established and growing electronics manufacturer where customer service plays a direct role in operational and commercial success.

The company values:

Honesty

Acting with integrity and doing what is right.

Endurance

Working through challenges and following through on commitments.

Innovation

Continually looking for better ideas, processes, and solutions.

Compensation

A benefits package (including pooled insurance benefits, a health spending account, TFSA or RRSP matching, and paid sick leave) will be provided after the probationary period is completed.

Growth Opportunity

There is opportunity for increased responsibility and career progression for someone who demonstrates strong performance, initiative, commercial awareness, and the ability to build lasting customer relationships.

Apply About employer

More about this job

Responsibilities

Manage assigned B2B customer accounts, respond to inquiries, provide proactive order updates, resolve issues, and identify sales opportunities. Coordinate orders through production and delivery with internal teams, maintain accurate ERP and account records, and support reporting, quotations, forecasting, and sales administration.

Requirements

Requires previous B2B customer service, inside sales, account coordination, account management, or sales support experience, along with strong communication, organization, attention to detail, and the ability to manage competing priorities. Candidates should be proficient with Microsoft Office and business documentation; manufacturing or technical B2B experience and ERP or SAP experience are assets.

Skills

B2B Customer Service
Inside Sales
Account Management
Order Coordination
Manufacturing Support
ERP Systems
SAP
Microsoft Excel
Microsoft Outlook
Microsoft Word
Sales Administration
Forecasting
Production Planning
Inventory Management
Supply Chain Coordination

Benefits

Pooled Insurance Benefits
Health Spending Account
TFSA or RRSP Matching
Paid Sick Leave

Visa sponsorship

Not detected in the job text

Keywords

B2B
Customer Service
Inside Sales
Account Management
Account Coordination
Sales Support
Electronics Manufacturing
Order Coordination
ERP
SAP
Microsoft Office
Excel
Outlook
Word
Quotations
Sales Administration
Forecasting
Demand Planning
Production Planning
Inventory
Supply Chain
Order Management
Customer Accounts
Commercial Customers
Manufacturing
Industrial Products
Distribution

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